Volvo XC90 Complaints

1,540 consumer complaints on file.

#11497997December 19, 2022
ENGINE
Engine oil consumption issue. Engine is consuming a quart of oil every 1,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497718December 16, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2016 Volvo XC90. The contact stated while driving down a hill and depressing the brake pedal, water started leaking through the sunroof. The contact stated he noticed water in the trunk of the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the seals of the sunroof and the sunroof motor to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497169December 13, 2022
FUEL/PROPULSION SYSTEM
IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE. This Recall Was Done for a 2004 Volvo xc90 . I am currently Experiencing the same problem with my 2007 volvo Xc90 AWD. Every time, I fill up to 1/2 a tank or full , I start to smell the fumes inside the vehicle . I took it to get inspected , and the mechanic said the fuel pump assembly usually cracks and the vapor goes inside the cabin. I personally think this is not safe for us drivers or the passengers. living in Arizona with high temperatures usually all plastic have wear and tear , but On the fuel pump housing ? It's not where we want it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495467November 30, 2022
CHILD SEAT:HARNESS RETAINER/CHEST CLIP
The contact owns a Britax Safety Seat, Model Number: E1C387T, Model Type: One4life ClickTight, Manufacture Date: September 2020. The contact stated that while the safety seat was being utilized in a 2022 Volvo XC90, she noticed that the safety harness was loose and was not restraining her daughter properly. The contact stated that the safety harness continually loosened whenever pulled. The child was in the safety seat at the time of the failure. The manufacturer was not notified of the failure. The safety seat was not replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494753November 23, 2022
SUSPENSION
The contact owns a 2016 Volvo XC90. The contact stated while driving 25 MPH, there was a rattling sound coming from the vehicle. The vehicle was taken to the dealer and the contact was informed that the front air strut needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure however, no assistance was provided. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493737November 15, 2022
TIRES:SIDEWALL
I brought a 2021 XC90 Volvo on 8/18/2022 with 12861 miles on it. The attached photo will show the current mile on the vehicle is 17421, so you can see I have only put 4560 miles on the vehicle. This vehicle was only brought 3 months ago. It's very concerning that I was driving down interstate 530 on Sunday 11/13/2022 and for the first time ever the low-pressure light comes on and then seconds later the vehicle starts the shakes and I almost lost control of the vehicle. I managed to get to the side of the highway to find that my back passenger rear tire had separated around the rim (pictures are attached). Perelli 275/40 R21 107V M+S Scorpion Verde All Season
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492882November 9, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2004 Volvo XC90. The contact stated that after refueling the vehicle, his wife noticed an abnormally strong gasoline odor. The contact's wife was able to continue driving the vehicle; however, the failure would return after refueling or on rainy days. The contact related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the VIN was not under recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492283November 4, 2022
ENGINE
Engine coolant line leaking from a faulty coolant pipe. Which can potentially cause fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491884November 2, 2022
SEAT BELTS
Took my car in because one of my backseat seatbelts no longer retracted properly and Was so loose that I couldn’t possibly buckle my daughter in safely in her car seat. I had noticed the seatbelt on the other side was also starting to retract more slowly. When the service center did the test they said the one that no longer retracted was covered under warranty but the other was not broken enough to be covered and that I could come back when it was. So basically I should keep buckling my child into a faulty seatbelt until it is completely broken. When I asked why the seatbelts were like this they told me it was “wear and tear” and when I said it’s a new car they said it’s because of the car seats. When I got home I did some googling and found that thousands of other Volvos have already been recalled because of the exact same problem I am having and when I told them this they said I would have to contact Volvos head office. When I did that Volvo had me wait for weeks and then finally agreed they would fix my other seatbelt as a gesture of goodwill. Even though this is obviously they same problem as the recalled cars neither the company or the service place is going to tell anyone else. There are clearly more cars affected and they are lying to people and saying the seatbelts are safe when they are not and they do not care that children are being buckled into their unsafe seatbelts. I am appalled and hope you will take action ASAP. Who knows how many kids are being buckled into these seatbelts that won’t save them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491364October 28, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2016 Volvo XC90. The contact stated that while driving in the rain, water was entering into the vehicle from the sunroof onto the rearview mirror and the control display. Additionally, the contact also noticed that water was coming from the speakers. The contact called the dealer; however, the vehicle was not diagnosed or repaired. The contact called an independent mechanic who stated that tracks on the sunroof seal needed to be repaired. The manufacturer was not contacted. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487737October 3, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2004 Volvo XC90. The contact stated that after his wife started the vehicle, she smelled the odor of gasoline. The contact had been advised by his wife that the vehicle was taking longer to start up and sometimes required two or three attempts to start the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline). The failure mileage was approximately 212,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486820September 27, 2022
FUEL/PROPULSION SYSTEM
I was driving up hill at night with my kids in the car and my vehicle had a propulsion error and my car shut off on a blind corner. I couldn’t even put it in neutral and push it to the side. I was stranded without any way to move my vehicle. Multiple cars were inches away from hitting me. This is a known issue with 2022 XC90 recharges. Volvo said they did a software update and this should fix my vehicle but unfortunately that does not seem promising as many others are still experiencing issues. Scared for my life driving my vehicle again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486819September 27, 2022
SERVICE BRAKES
My Xc90 is shuttering at interstate speeds as well as below. When I purchased, they had to machine the rotors and said they balanced the front tires. It did not help much. The brakes shake less. I'm sure the entire rotors are warped. All this with 12k miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486539September 26, 2022
STRUCTURE:BODY
Rear passenger doors would get locked stuck, and can not get unlocked from inside or outside. This issue would remain even after locking/unlocking car multiple times or enabling/disabling child lock multiple times. Dealer suggested this is common issue in this model of the car, and needs an expensive repair of the latch mechanism. This is a safety hazard as this would would trap the passengers inside the car in case of accident or any other emergency. Please look in to this matter, this should not be happening in a relatively new(5 years), low mileage, always garaged car like Volvo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485574September 20, 2022
FUEL/PROPULSION SYSTEM, ENGINE
While on my commute to work I received an “engine propulsion system” error message. While traveling on a busy interstate with a speed limit of 70 mph I received a second error stating “reduced engine performance, max speed reduced” I was unable to accelerate above 45 mph which seems incredibly unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483375September 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481661August 28, 2022
ENGINE
Warning to add a quart of oil. Dealer investigated and found loss of compression in 2/4 cylinders. Dealer indicates that a ring and piston job will have to be done for all cylinders. Dealer also indicated they were aware of such problems with the rings wearing improperly. Therefore car burns oil. We are currently awaiting the extended warranty company to agree to pay for the repairs. The car has < 50000 miles and has received all recommended service at the dealer. I understand this is a problem with these cars. As failure of the cylinders could cause an accident, why is there no recall and if Volvo knew of the problem why did they not warn us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481007August 24, 2022
VISIBILITY/WIPER, EXTERIOR LIGHTING:TURN SIGNAL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2017 Volvo XC90. The contact stated that while driving at an undisclosed speed, the 12-volt Battery Charging Fault message and battery warning light illuminated. Additionally, the windshield wipers and turn signals were inoperable. The vehicle was taken to the dealer where it was diagnosed with battery failure. The dealer informed the contact that the battery software needed to be updated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000. The consumer stated the problem was software updates which resolved all the problems, but wants to understand why the software update caused so many issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481092August 24, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Propulsion Service Required message one week after we picked up our new car. Three weeks later----check engine light. Soon after another Propulsion Service Required. Each time, our dealership reset the computer. Three months into ownership, on I-84, traveling 75 mph in the far left lane: turtle mode light, loss of power, no propulsion, able to just get off the freeway on the left. Two hour wait for assistance on side of freeway in 98 degree heat. Dealership kept car for 40 days: replaced BDU, AC compressor, IGM. Similar accounts of turtle mode and power failure from other 2022 Volvo owners on speedswede.com. We are not driving our car. Someone is going to get run over by another vehicle if Volvo doesn't address the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480226August 19, 2022
AIR BAGS, ENGINE, SEAT BELTS
Every 1500 miles or less, engine looses oil. Adding a quart of oil each week once it passes the 1500 trip mile. Also SRS warning light has come on, was told it was the seat harness that has a airbag module in which the airbag possibly won’t deploy in an accident. Dealer indicated it is not covered nor will the manufacturer repair it. These two issues can cause the engine to get on fire and the airbags not deploy in an accident which I believe are safety related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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