Volkswagen Eos Complaints

426 consumer complaints on file.

#10971835April 11, 2017
AIR BAGS
APRIL 1016 RECEIVED A RACALL NOTICE REGARDING 69M9 TAKATA SDI DRIVER FRONTAL AIRBAG. CALLED MANY TIMES, NO PARTS. CALLED TODAY, ONE YER LATER, NO PARTS. HAS VOLKSWAGEN DEFAULTED ON THEIR PROMISE TO REPLACE THIS FAULTY PART. I KNOW THEY HAVE CHALLENGED THE RECALL, BUT I WAS UNDER THE IMPRESSION THAT THEY WOULD COMPLY. VW REFUSED TO SUPPLY A REPLACEMENT CAR. KNOW THAT IN TESTS THIS PARTICULAR AIR BAG FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970546April 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970165April 3, 2017
AIR BAGS
TAKATA RECALL: MY CALL WAS RECALLED IN FEBRUARY OF 2016 FOR REPLACEMENT OF THE AIR BAG INFLATOR. AFTER NUMEROUS CALL TO REQUEST THE NEW PART & AFTER CHECKING IN PERSON AT THE NORM REEVES VOLKSWAGEN DEALERSHIP (IRVINE, CA) IN NOVEMBER OF 2016, THEY STILL CANNOT REMEDY THE SITUATION. THE DEALERSHIP CLAIMS THAT IT ONLY RECEIVES A FEW PARTS EACH WEEK! THEY JUST TODAY (4-3-17) PUT ME ON A LIST AND WILL SUPPOSEDLY CALL WHEN THE PART COMES IN FOR MY MAKE & MODEL. FOR A LIFE THREATENING RECALL SITUATION, THIS IS COMPLETELY UNACCEPTABLE!! WHY DIDN'T THEY PUT ME ON "THE LIST" WHEN I CALLED THE PRIOR TIME? OR WHEN I COMPLAINED IN PERSON DURING MY SERVICE LAST NOVEMBER? VOLKSWAGEN OBVIOUSLY DOES NOT CONSIDER THIS RECALL A PRIORITY. PLEASE PRESSURE THEM TO REPLACE THESE DEFECTIVE INFLATORS IMMEDIATELY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970316April 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968868March 28, 2017
AIR BAGS
TAKATA RECALL. AFTER BEING INFORMED MY VEHICLE IS SUBJECT TO THE TAKATA RECALL, THE DEALERSHIP HAS REFUSED TO RECTIFY THE SITUATION TIME AND TIME AGAIN. I FEAR EVERYDAY FOR MY LIFE BECAUSE OF THIS SITUATION AND THE DEALERSHIP CONTINUES TO DENY RESPONSIBILITY. PLEASE HELP! I WILL NOT WAIT FOR A CATASTROPHE TO HAPPEN FOR THEM TO DO ANYTHING ABOUT IT. MY LIFE IS DEFINITELY IN THEIR HANDS AND MY SAFETY IS THEIR RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969085March 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968615March 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968617March 27, 2017
AIR BAGS
TAKATA RECALL DEALER HAS NO REPLACEMENT PARTS AND CANNOT TELL ME WHEN THEY WILL BE AVAILABLE. VW WILL NOT PROVIDE A LOANER SO I EITHER DO NOT DRIVE OR RENT A CAR MYSELF FOR WHO KNOWS HOW LONG! MY WIFE IS DISABLED AND CANNOT USE THE REAR SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966482March 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966251March 16, 2017
AIR BAGS
TAKATA RECALL. RECEIVED RECALL NOTICE APRIL 2016. ALMOST ONE YEAR LATER THE VW MANUFACTURER STILL HAS NOT TAKEN ACTION ON THIS KNOWN RECALL FAULT THAT HAS CAUSED FATALITIES. THIS DELAY IS TOTALLY UNACCEPTABLE AND PLACES MY FAMILY AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966278March 16, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE ABS MODULE FAILED TO FUNCTION. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966328March 16, 2017
ENGINE
THE 2.0T TSI ENGINE WAS MADE WITH A FAULTY TIMING CHAIN TENSIONER WHICH WILL FAIL AND CAUSE THE TIMING CHAIN TO BREAK CAUSING IMMEDIATE CATASTROPHIC ENGINE DAMAGE PUTTING THE DRIVER AND OCCUPANTS IN DANGER BECAUSE OF LOSS OF POWER AND DIFFICULTY STEERING. FORTUNATELY FOR US, THE TIMING CHAIN TENSIONER FAILED WHILE THE CAR WAS STARTED AND PARKED IN OUR GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959288March 15, 2017
AIR BAGS
2014 VOLKSWAGEN EOS COMFORT. CONSUMER WRITES IN REGARDS TO TAKATA SDI DRIVER FRONTAL AIRBAG. *LD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966076March 15, 2017
AIR BAGS
TAKATA RECALL: IT HAS BEEN OVER A YEAR SINCE WE RECEIVED NOTIFICATION ABOUT THE TAKATA AIR BAG SAFETY ISSUE. HOW MUCH LONGER WILL IT TAKE FOR THIS SAFETY PROBLEM TO BE RESOLVED (ON MY CAR)?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966089March 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) FOR THE FRONT DRIVER SIDE INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965831March 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965870March 14, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS KOMFORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS, SEAT BELTS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 05/23/17 *BF UPDATED 08/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960275March 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960096March 11, 2017
AIR BAGS
TAKATA RECALL NOT REMEDIED BY VW. LOCAL DEALER HAS NO PARTS FOR THIS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958941March 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 05/11/17 *BF UPDATED 11/3/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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