Volkswagen Eos Complaints

426 consumer complaints on file.

#10939633January 4, 2017
AIR BAGS
I'M CONCERNED WHEN THIS SAFETY RECALL WILL BE INITIATED TO FIX THE AIRBAG ISSUE? MY AIRBAG LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938955January 1, 2017
POWER TRAIN
WHEN DRIVING ON THE EXPRESSWAY THE CAR AUTOMATICALLY SHIFTS AND SLOWS DOWN ABRUPTLY TO APPROXIMATELY 40 MPH. CARS BEHIND SLAM ON THE BRAKES. THE GEAR INDICATOR LIGHTS FLASH (PRNDL). AND THE DEPRESS BRAKE SIGNAL APPEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935935December 17, 2016
AIR BAGS
TAKATA INFLATORS: NOTHING HAS HAPPENED YET, BUT SINCE THE RECALL SAYS THAT SERIOUS INJURY OR DEATH MAY OCCUR BECAUSE OF THE FAULTY AIRBAG I AM CONCERNED THAT IT HAS TAKEN SO LONG AND WE STILL DO NOT HAVE ANY INDICATION OF WHEN THIS WILL BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935945December 17, 2016
AIR BAGS
TAKATA RECALL REQUIRED AIRBAG REPLACEMENT UNDER SAFETY RECALL 69M9 NHTSA RECALL NUMBER 16VO78 HAS NOT BEEN DONE IN A TIMELY MANNER RESULTING IN A CONTINUING DANGEROUS SITUATION FOR THE VEHICLE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934931December 13, 2016
AIR BAGS
TAKATA RECALL. RECALLED 2/9/2016, REMEDY NOT YET AVAILABLE PER MANUFACTURER.WE RESIDE IN TEXAS WHICH HAS BEEN REPORTED AS A STATE AT MOST RISK OF RUPTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934936December 13, 2016
AIR BAGS
TAKATA RECALL. NO SOLUTION AVAILABLE AND NO INDICATION OF TIMING FOR SOLUTION. CAR CAN NOT BE SOLD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935081December 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ UPDATED 01/31/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934746December 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REPAIR FOR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929953December 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928251November 28, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926773November 17, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925369November 10, 2016
AIR BAGS
TAKATA RECALL, I RECEIVED A NOTICE ON 4-16-2016 THAT THE TAKATA AIRBAG NEEDED TO BE REPLACED IN OUR EOS 2012 VEHICLE. I HAVE BEEN UNABLE TO GET THE FREDERICKSBURG VW DEALERSHIP LOCATED AT 5208 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA TO REPLACE THE AIRBAG. I HAVE SPOKEN TO THEM ON A NUMBER OF OCCASIONS AND HAVE SENT EMAILS TO OTHERS WITHIN VW BUT HAVE BEEN UNABLE TO GET VW TO REPLACE MY AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924902November 7, 2016
AIR BAGS
"TAKATA RECALL" - I DID NOT RECEIVE ANY COMMUNICATION FROM VOLKWAGEN OR MY CAR DEALER, DARCARS VOLKSWAGEN OF SILVER SPRING, MD. I ONLY LEARNED ABOUT THIS RECALL WHEN I APPROACHED ANOTHER DEALER ABOUT USING MY LEASED EOS (RETURNING 6 MONTHS EARLY) FOR THE LEASE OF A GMC VEHICLE. THAT DEALER IS THE ONE WHO TOLD ME ABOUT THE AIRBAGS RECALL AND TOLD ME THEY THE VALUE OF MY CAR, WHICH OTHERWISE IS IN EXCELLENT CONDITION, WOULD BE NEGATIVE VALUE BECAUSE THE AIRBAGS HAD NOT BEEN REMEDIED. I HAD NO CLUE THERE WAS A TAKATA AIRBAG RECALL FOR MY CAR!!! DOESN'T VW OR MY VW DEALER HAVE SOME RESPONSIBILITY TO NOTIFY THEIR CUSTOMERS OF A RECALL THAT COULD BE A DANGER??!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924214November 4, 2016
AIR BAGS
"TAKATA RECALL" MY 2014 VW EOS HAS HAD 2 MAJOR LEAKS THAT RESULTED IN WATER STANDING IN THE CAR. I HAVE HAD TO USE A GREEN MACHINE TO VACUUM OUT THE WATER TWICE. THE HUMIDLY WAS SO HIGH AND THE TEMPERATURE IN THE SUMMER RESULTED IN 100% HUMIDITY IN THE CAR. THE DEALER FINALLY GOT THE LEAKS FIXED AND VW REPLACED THE CARPETS. I AM STILL WORRIED ABOUT THE AIR BAGS AND VW WILL DO NOTHING, THE LADY TOLD ME GOVERNMENT (NHTSA) HAS NOT GIVEN A TIME LINE FOR REPAIRS AND THEIR HANDS ARE TIED. MY CAR SETS IN THE BACK YARD I AM RELUCTANT TO DRIVE IT. THE PARTS ARE NOT AVAILABLE AND THE CAR HAS LESS THAN 2500 MILES. I BROUGHT THE CAR NEW AND WASTED THE MONEY YOU GUYS NEED TO STEP UP AND GET THIS PROBLEM RESOLVED, VW SAYS EVEN WITH THE LOCATION BEING IN TENNESSEE THERE IS STILL 6 MORE YEARS BEFORE THE AIRBAG NEEDS TO BE REPLACED. HOW MANY MORE PEOPLE HAVE TO GET KILLED OR INJURED BEFORE YOU STEP UP? I DO NOT WANT TO RISK MY LIFE ON THE CHANCE THE AIRBAG IS GOOD FOR 6 YEARS. YOU KNOW THERE IS A PROBLEM FORCE THEM TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923965November 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN KOMFORT (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923849November 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920288October 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920072October 30, 2016
AIR BAGS
MY CAR IS PART OF TAKATA AIRBAG RECALL. DEALER WIL NOT REPAIR OR PROVIDE LOANER VEHICLE. MY SAFETY AND MY FAMILY'S SAFETY IS AT SERIOUS RISK. THAT IS UNACCEPTABLE. I TRIED SELLING THE CAR BUT WAS OFFERED RIDICULOUSLY LOW VALUE DUE TO RECALL. SO THEY WON'T FIX IT AND FURTHER WILL PENALIZE ME FINANCIALLY WHEN TRYING TO TRADE IT. I WANT MY CAR FIXED NOW OR A LOANER VEHICLE PROVIDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919752October 28, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE MY WIFE WAS DRIVING HOME FROM WORK LAST NIGHT ON A DARK CURVY TWO LANE ROAD, THE RIGHT FRONT HEADLIGHT, FOG LIGHT, MARKER LIGHT/SIGNAL, RIGHT REAR TAIL LIGHT/BRAKE LIGHT/SIGNAL, THIRD BRAKE LIGHT, AND STRANGELY THE LEFT FRONT SIDE MAKER, ALL WENT OUT AT ONCE. ONLY THE DAYTIME RUNNING LAMP, SIDE MARKER LIGHT, AND MIRROR SIGNAL LIGHT WERE STILL FUNCTIONAL ON THE RIGHT SIDE OF THE CAR. WHEN SHE PARKED IN THE DRIVEWAY I CHECKED THE FUSES AND FOUND THE 30-AMP FUSE AT THE REAR OF THE UNDER HOOD FUSE BLOCK WAS VERY HOT BUT NOT BLOWN. WHEN I WIGGLED IT ALL THE AFFECTED LIGHTS CAME BACK ON. I THEN REMOVED THE FUSE AND THE PLASTIC AROUND THE TERMINAL THAT WAS TOWARDS THE PASSENGERS SIDE OF THE CAR WAS MELTED. THE FUSE BLOCK ITSELF ALSO SUFFERED SOME MELTING AT THIS TERMINAL. THE 30-AMP FUSE WAS NOT BLOWN SO I KNOW POWER DIDN'T EXCEED THE CAPACITY OF THE FUSE THAT IS THE CORRECT SIZE/RATING FOR THAT LOCATION. AFTER SOME RESEARCH I AM FINDING THAT THIS POTENTIAL FIRE HAZARD AND CONFIRMED SAFETY HAZARD IS MORE COMMON THAN I WOULD LIKE TO SEE. SHE IS NOW AFRAID OF DRIVING HER CAR AT NIGHT IN FEAR THAT ALL LIGHTS WILL GO OUT AND CAUSE HER TO GET INTO AN ACCIDENT EITHER FROM HER LEAVING THE ROAD DUE TO POOR LIGHTING OR GETTING HIT BY ANOTHER VEHICLE DUE TO INOPERABLE TAIL LIGHTS. ANY INFO OR ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919857October 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ UPDATED 02/14/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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