Saturn Outlook Complaints

1,352 consumer complaints on file.

#10400568May 11, 2011
EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
HEADLIGHT HAS FAILED 3 TIMES. EACH TIME THE BULB MELTED THE HARNESS. THE FIRST TWO OCCASIONS WERE COVERED UNDER WARRANTY. THE THIRD OCCASION WAS AT 63,000 AND WAS NOT COVERED AND WILL COST $415 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399301May 6, 2011
EXTERIOR LIGHTING
2008 SATURN OUTLOOK XR HEADLIGHT WIRE HARNESS HAS NOW BURNED OUT ON BOTH MY HEADLIGHTS. I AM CONCERNED THAT THE VEHICLE COULD HAVE IT'S ENGINE COMPARTMENT CATCH ON FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399180May 5, 2011
STRUCTURE:BODY, AIR BAGS, ELECTRICAL SYSTEM
MY 2007 OUTLOOK XR LEAKS WATER INSIDE OF IT AND IS MESSING UP THE ELECTRICAL STUFF IN IT. IT HAS STARTED TELLING ME TO HAVE THE AIRBAG SERVICED, SO NOW I AM WORRIED THAT IT WILL EITHER RANDOMLY GO OFF OR NOT GO OFF WHEN IT IS SUPPOSED TO. IT HAS TOLD ME THAT MY CAR WAS OVER HEATED WHEN I HAVE JUST STARTED IT. IT HAS CONTINUED TO KEEP RUNNING WHEN I HAVE TURNED THE KEY OFF AND REMOVED IT FROM THE IGNITION SWITCH. I HAVE READ SEVERAL OTHER COMPLAINTS ON THE INTERNET FROM OTHER OWNERS. EDMUNDS WEBSITE HAS SEVERAL COMPLAINTS ON THERE THAT YOU CAN READ. I HAVE CONTACTED GENERAL MOTOR OVER THIS MATTER BECAUSE THE WATER LEAKING IN IS FROM FACTORY DEFECTS. OTHER OWNERS HAVE TAKEN THEIR OUTLOOKS IN TO THE GENERAL MOTORS SERVICE CENTERS NUMEROUS TIMES AND THEIR OUTLOOKS CONTINUE TO LEAK. I HAD THE TOP OF MY OUTLOOK COVERED WITH PLASTIC AND WATER STILL LEAKED IN WHEN IT RAINED. I VACUUMED 6 GALLONS OF WATER OUT OF IT AND COULD NOT GET ALL OF THE WATER OUT, WHICH IS GOING TO LEAD TO IT MOLDING AND MILDEWING. SOMETHING NEEDS TO BE DONE TO PULL THESE UNSAFE VEHICLES OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398879May 4, 2011
STEERING
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, HE DROVE THROUGH A PUDDLE OF WATER AND IMMEDIATELY THE POWER STEERING FAILED. THE CONTACT STATED THE STEERING WHEEL BECAME VERY HARD TO TURN AND CONTROL. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 63,750. UPDATED 05/25/11 *BF UPDATED 08/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398717May 3, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MELTING / ELECTRICAL FIRE IN HEADLIGHT WIRING HARNESS AND PRE-MATURE HEADLIGHT BULB FAILURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10398489May 2, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT SENSOR FAILED SINCE THE LIGHT SHOULD NOT BE ILLUMINATED WHEN SOMEONE WAS IN THE SEAT. THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE MANUFACTURER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398412May 1, 2011
EXTERIOR LIGHTING, VISIBILITY:REAR WINDOW WIPER/WASHER, EQUIPMENT
DRIVER SIDE LOW BEAM LIGHT HEADLIGHT DOES NOT WORK ALL THE TIME ON MY 2009 SATURN OUTLOOK THAT I JUST PURCHASED ON APRIL 5TH, 2011. AFTER RESEARCHING THE PROBLEM AND TRYING TO FIX THE ISSUE MYSELF, FOUND THAT THERE HAVE MANY NUMEROUS REPORTS OF THE WIRING HARNESS BEING WRONG WIRE GAUGE THAT GM PLACED ON THIS VEHICLE. IT IS VERY DIFFICULT TO CHANGE THE BULBS, HAVING TO REMOVE FRONT BUMPER AND/OR THE UNDERCOVER OF THE DRIVER SIDE FENDER WELL. DOES NOT MAKE SENSE TO HAVE TO DO ALL THIS JUST TO REPLACE A HEADLIGHT, PLUS, WHY WOULD GM PUT INCORRECT WIRING HARNESS ON THIS EXTREMELY NICE VEHICLE...RECALL SHOULD/MUST BE ISSUED IMMEDIATELY VERY DANGEROUS NOT HAVE DRIVER SIDE HEADLIGHT WORK WHEN IT WANTS TO AND IT HAPPENS VERY VERY FREQUENTLY, HAVE TO KNOCK ON THE LIGHT ASSEMBLY AND SOMETIMES IT COMES ON, MOST OF THE TIME IT STAYS OFF...I HAVE PURCHASE REPLACEMENT BULBS BUT LOOKING LIKE ITS THE WIRING HARNESS IS THE PROBLEM, ACCORDING TO ALL THE OTHER COMPLAINTS I CONTINUE TO READ ON-LINE. I AM GOING TO ATTEMPT TO REPLACE, BUT A RECALL IS A MUST!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398978April 29, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEADLIGHT WIRING HARNESS AND BULB CONNECTION MELTED CAUSING LOSS OF HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398936April 27, 2011
SEATS
THE DRIVER SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR AND COULD POSSIBLY COME LOOSE FROM SEAT TRACK IN EVENT OF CRASH INJURING DRIVER. THIS CONDITION WAS FIRST TAKEN CARE OF ABOUT 1 1/2 YEARS AGO WITH A TECHNICAL SERVICE BULLETIN FROM GM. THIS INSERTED A BOLT IN THE SEAT AND THIS WAS SUPPOSED TO CORRECT THE CONDITION. THE PROBLEM RETURNED AND THE BOLT INSERTED WAS ROLLING ON THE FLOOR OUT OF PLACE. TOOK CAR TO DEALER AND DEALER STATED THAT SEAT TRACK BECAME DAMAGED DUE TO BOLT (FROM TSB) AND THUS BOLT GAVE WAY ALLOWING SEAT TO NOT BE STABLE. THE SEAT TRACK MUST BE REPLACED TO CORRECT AT COST OF $750..SATURN HAS STATED THAT THEY WILL DO FOR $200 DEDUCTIBLE BUT SINCE THIS IS A SAFETY CONDITION AND IT WAS CAUSED BY A PREVIOUS GM SERVICE BULLETIN DIRECTLY...SATURN NEEDS TO DO AT NO CHARGE..ALL DRIVER POWER SEATS IN THIS CLASS SHOULD BE INSPECTED, ADJUSTED AND TRACKS REPLACED...AS NECESSARY AS THE BOLT IN THE TECHNICAL SERVICE BULLETIN FIXES A SYMPTOM BUT CAUSES MY PROBLEM AS STATED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398077April 27, 2011
EXTERIOR LIGHTING
2007 SATURN OUTLOOK, HEADLIGHT WIRING HARNESS. I HAD MY WIRING HARNESS REPLACED ON 10/1/08 FOR THE PASSENGER SIDE LIGHT AND MY DRIVER SIDE REPLACED ON 5/10/10 AND NOW MY PASSENGER SIDE IS OUT AGAIN. HEADLIGHT WIRING HARNESS' SHOULD LAST LONGER THAN TWO YEARS. I HAVE YET TO GET THIS REPLACED BECAUSE IT IS COSTLY TO HAVE TO REPLACE THIS OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397766April 22, 2011
STEERING
DRIVER WAS DRIVING IN THE RAIN GOING APPROXIMATELY 35MPH. AS DRIVER SLOWED DOWN TO MAKE A RIGHT TURN, THE STEERING COMPLETELY LOCKED UP AND THE CAR WOULD NOT TURN. DRIVER WAS ABLE TO DRIVE INTO THE GRASS WITHOUT CAUSING AN ACCIDENT. AFTER SITTING THERE A FEW MINUTES, DRIVER WAS ABLE TO GET CAR BACK ON ROAD AND DRIVE APPROXIMATELY 1 MILE TO A NEARBY RELATIVE'S HOUSE. HAD DRIVER BEEN GOING FASTER, IT IS ALARMING TO THINK WHAT COULD HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396883April 20, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
I HAVE A 2007 SATURN OUTLOOK XE AND IN LATE 2009 MY DRIVER SIDE DIM HEADLIGHT WENT OUT. WE REPLACED THE BULB TO NO AVAIL. MY HUSBAND CHECKED THE WIRES WHICH WERE BURNT UP AND REPLACED THEM. THE LIGHT WOULD WORK INTERMITTENTLY. FINALLY HE FIXED IT LONG ENOUGH TO MAKE IT LAST FOR ABOUT 6-8 MONTHS AND NOW IT IS OUT AGAIN. WHEN HE CHECKED IT THIS TIME HE NOTICED THAT THE WIRES WERE MELTED/BURNT AGAIN. HE HAS ONCE AGAIN FIXED THE PROBLEM AS BEST AS HE COULD. MY WARRANTY IS OUT AND WE DON'T HAVE ENOUGH MONEY TO TAKE IT TO THE DEALER SO WE CONTINUE TO DEAL WITH THIS ISSUE AS BEST WE CAN. I HAVE CK'D ON WEBSITES AND NOTICED THAT I AM NOT THE ONLY PERSON WITH THIS ISSUE AND I BELIEVE SOMETHING NEEDS TO BE DONE. I AM ALSO HAVING COMPLETE WIRING PROBLEMS WITH THE REST OF THIS LEMON THAT I HAVE TO DRIVE. THE RADIO AND SPEAKERS WORK WHENEVER THEY WISH AND THE REMOTE START UP IS NOW INOPERABLE AS IT CHOOSES. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS SUV SINCE I BOUGHT IT, INCLUDING A TRANSMISSION PROBLEM WHILE ON VACATION. I WAS UNABLE TO DRIVE FOR A WHOLE WEEK WHILE IT WAS IN THE SHOP TO BE REPAIRED. THANK GOODNESS I STILL HAD A WARRANTY AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396900April 20, 2011
EXTERIOR LIGHTING
I HAVE A 2009 SATURN OUTLOOK I BOUGHT NEW FROM A GREENWOOD, INDIANA, DEALERSHIP IN JULY 2009. FOR THE SECOND TIME IN THREE MONTHS, THE PASSENGER'S SIDE HEADLIGHT HAS STOPPED WORKING. I HAD IT FIXED THREE MONTHS AGO BY THE DEALERSHIP. WELL, I GOT PULLED OVER MY AN OFFICER THIS MORNING ON MY WAY TO WORK. LO AND BEHOLD, THE SAME HEADLIGHT WAS OUT AGAIN. THE OFFICER TOLD ME HE HAS PROBLEMS WITH MANY SATURNS HAVING HEADLIGHTS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396742April 19, 2011
EXTERIOR LIGHTING
PASSENGER HEADLIGHT WENT OFF AT HIGHWAY SPEEDS. WENT TO REPLACE BULB AND FOUND SOCKET WAS CHARRED AND BURNT. BULB WAS STILL GOOD, WHEN BENCH TESTED. THIS WAS THE OE BULB, NOT A HIGHER CURRENT/POWER AFTERMARKET BULB. CURRENTLY DRIVING WITH ONLY ONE HEADLIGHT, WHILE WAITING FOR DEALER TO GET ME A NEW HARNESS. OBVIOUSLY, GM IS AWARE OF THE PROBLEM, SINCE TSB #09-08-42-004 INSTRUCTS USING NYOGEL GREASE TO FILL THE SOCKET, I ASSUME FOR THERMAL CONDUCTIVITY OR CORROSION PROTECTION. SOCKET REPLACEMENT SHOULD BE DONE ON RECALL, AND DEALERS SHOULD KEEP HARNESS ON ORDER, SO I DON'T HAVE TO DRIVE WITH ONLY ONE HEADLIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396802April 19, 2011
EXTERIOR LIGHTING
MY 2007 OUTLOOK EXPERIENCED HEADLIGHT OUTAGE AT APPROX. 32,000 MILES THE SATURN DEALER CHANGED THE MELTED HARNESS AND REPLACED THE BULB HERE WE ARE LESS THAT 4 MONTHS LATER AND I HAVE ANOTHER HEADLIGHT OUTAGE AND PAY $300 + TO AN AUTHORIZED DEALER TO CHANGE THE MELTED WIRES AND REPLACE THE BULB. 3 MONTHS LATER WE ARE BACK TO THE HEADLIGHT BEING OUT AND THE DEALER READY TO CHARGE ME ANOTHER $300+ TO CORRECT THE PROBLEM. I HAVE NOTED MULTIPLE COMPLAINTS OF THE SAME PROBLEM BY MULTIPLE CONSUMERS IN VARIOUS STATES. I DON'T FEEL THAT I SHOULD HAVE TO KEEP PAYING FOR A PROBLEM THAT APPEARS TO BE WELL DOCUMENTED BY SATURN OUTLOOK OWNERS. I HAVE PLACED A CALL TO GM AND OF COURSE NO HELP FROM THEM ALL THEY WANT TO DO IS PUSH THE RESPONSIBILITY AND COST BACK TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396632April 18, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WIREING HARNESS FOR HEADLIGHTS MELTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396027April 15, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE THROUGH THE ROOF, CAUSING VARIOUS ELECTRICAL PROBLEMS WITH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER WAS UNABLE TO DETERMINE THE ORIGIN OF THE LEAK BUT REPAIRED THE ELECTRICAL FAILURES. THE DEALER DISCOVERED WATER IN THE FUSE BOX AND TRANSMISSION CONTROL MODULE. THE CONTACT STATED THAT THE FAILURE RECURS IN RAINY WEATHER AND THE CONTACT BELIEVED THAT WATER WAS ENTERING FROM THE DOME LIGHTS. THE FAILURE MILEAGE WAS 39,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395398April 10, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2008 SATURN OUTLOOK. WHEN GOING TO REPLACE THE HEADLAMP BULB ALL OF THE WIRES HAVE MELTED. NOW I WILL HAVE TO PAY FOR A NEW ONE DUE TO THE FACT MY WARRANTY HAD JUST EXPIRED. THANKFULLY THE CAR DID NOT BURN UP DUE TO THE FACT ON WAS ON A TWELVE HOUR DRIVE WITH MY FAMILY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10395400April 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING WHEN ALL OF THE SUDDEN OUR TRANSMISSION STARTED TO SHIFT ERRATICALLY. WHEN WE WERE AT A STOP SIGN, I WENT TO PULL OUT AND RELIZED THAT WE HAD LOST THE FIRST 2 GEARS AND WERE ALMOST HIT BY AN ON COMING VEHICLE WHEN THE CAR FAILED TO MOVE AT THE RIGHT SPEED. THIS IS A PROBLEM THAT NEEDS TO BE DEALT WITH BEFORE SOME IS INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395401April 10, 2011
EXTERIOR LIGHTING
MY 2008 SATURN OUTLOOK (RECENTLY PURCHASED USED) HAS INTERMITTENT HEADLIGHT ISSUES. THE HEADLIGHTS GO IN AND OUT WITH NO WARNING. THE SERVICE CENTER QUOTED ME OVER $600 TO FIX THE ISSUE. THEY SAY IT'S A FAULTY WIRING HARNESS COMMON WITH THE SATURN OUTLOOK MODEL. NOT A BULB BURNOUT, BUT A STRUCTURAL PROBLEM THAT SATURN KNEW ABOUT. I'VE DONE SOME RESEARCH ONLINE AND THIS SEEMS TO BE FAIRLY WIDESPREAD. I CAN'T HELP BUT FEEL LIKE GM HAS TAKEN ADVANTAGE OF A LOT OF PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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