Saturn Outlook Complaints

1,352 consumer complaints on file.

#10389995March 13, 2011
EXTERIOR LIGHTING
I HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLAMP ON MY 2007 SATURN OUTLOOK 7 TIMES, AND THE ENTIRE ASSEMBLY ONCE, I WAS TOLD THERE WAS A WIRING PROBLEM, CAUSING A "SHORT". THIS IS OBVIOUSLY A SAFETY ISSUE, AS THE HEADLAMPS SHOULD NOT FAIL AT THIS RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389938March 12, 2011
ELECTRICAL SYSTEM
I HAVE HAD NUMEROUS PROBLEMS WITH MY 2007 SATURN OUTLOOK HEADLIGHTS. HEADLIGHT WENT OUT AROUND 20,000 MILES SENT TO DEALER FIXED. HEADLIGHT GOES OUT AGAIN AROUND 5,000 MILES LATER TOOK TO DEALER REPLACED HEADLIGHT. FINE FOR ANOTHER 20,000 MILES AND AGAIN SAME PROBLEM. THIS TIME OUT OF WARRANTY. I REPLACED BULB. 1 WEEK LATER I FIND CONNECTOR TO BULB IS BURNED. I AM VERY CONCERNED FOR THAT AT NIGHT WHEN IT BURNS AGAIN WORRIED WIFE AND CHILDREN ARE IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386873March 8, 2011
EXTERIOR LIGHTING
THE DRIVERS SIDE HEADLIGHT WENT OUT AROUND 24,000 MILES IN WHICH THE DEALER REPLACED THE WHOLE ASSEMBLY. 20,000 MILES LATER THE SAME HEADLIGHT WENT OUT FOR WHICH I HAD TO PAY THE DEALER $40 TO INSTALL IT. 5,000 MILES LATER THE PASSENGER HEADLIGHT STOP WORKING AND PAID THE DEALER $40 TO REPLACE IT. TWO HOURS LATER IT STOP WORKING AND HAD TO BRING IT BACK TO THE DEALERSHIP FOR WHICH THEY TOLD ME I NEEDED A NEW ASSEMBLY. IF GM DOESN'T FIX THIS PROBLEM THEN THEY LOST A BUYER FOR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386531March 5, 2011
EXTERIOR LIGHTING
PASSENGER-SIDE LOW-BEAM ON 2009 SATURN OUTLOOK HAS CEASED FUNCTION AFTER ONLY 25K MILES. IN RESEARCHING OPTIONS FOR REPAIR, I DISCOVERED NUMEROUS ONLINE ACCOUNTS OF THE SAME COMPLAINT AND THE CAUSE WAS FOUND TO BE A DEFECTIVE WIRING HARNESS. AS OF THIS WRITING, NOTHING HAS BEEN DONE. I HAVE A DEALER APPOINTMENT IN THE NEXT FEW DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386284March 3, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
OUR 2008 SATURN OUTLOOK'S HEADLIGHTS CONTINUOUSLY KEEP GOING OUT. AND IT IS VERY COSTLY TO REPAIR, ESPECIALLY SINCE SATURN WENT OUT OF BUSINESS. ALSO, WE HAVE A PORTABLE DVD PLAYER THAT WE USE IN THE CAR FOR OUR KIDS AND WHEN WE PLUG IT INTO THE OUTLET NEAR THE RADIO AN BURNING ODOR COMES FROM IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386340March 3, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT INTERMITTENTLY TURNS ON AND OFF AT WILL. DURATION > A YEAR; NOT DRIVEN ALOT AT NIGHT. CONCERNED ABOUT MELTED WIRING ALSO. PRIOR TO THIS, STEERING LOCKED UP WHEN GOING THROUGH PUDDLES. MADE AN EXTREMELY LOUD SCREECHING NOISE. DEALER SERVICED PROBLEM IN WARRANTY BUT DID NOT COMPLETELY CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386100March 1, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE DRIVER SIDE HEADLIGHT FAILED. THE CONTACT THEN SMELLED AN ABNORMAL BURNING ODOR AND HE CONTINUED DRIVING USING THE LOW BEAMS. THE CONTACT ATTEMPTED TO REPLACE THE BULB AND DISCOVERED THAT THE HEADLIGHT WIRING HAD MELTED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS REFERRED TO AN AUTHORIZED DEALER. THE DEALER ADVISED THAT THE HEADLIGHT WOULD NEED A REPLACEMENT WIRING HARNESS ASSEMBLY HOWEVER, THE PART NEEDED FOR REPAIRS WAS ON BACK ORDER AND NOT READILY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 46,605 AND THE CURRENT MILEAGE WAS 46,635. UPDATED 03/22/11*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10384632February 27, 2011
EXTERIOR LIGHTING
THE HEADLIGHT WIRING HARNESS WENT OUT ON THE DRIVERSIDE BUT WAS REPLACED N COVERED THROUGH WARRANTY BUT NOW THE PASSENGER SIDE HEADLIGHT WIRING HARNESS HAS BURNED OUT AND THE WARRANTY HAS EXPIRED NOT BEING ABLE TO COVER THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384667February 27, 2011
EXTERIOR LIGHTING
HAVE A 2008 SATURN OUTLOOK WHERE BOTH SIDES OF THE LOW BEAM HEADLAMP WIRING HARNESSES ARE FAULTY AND CONTINUE TO MALFUNCTION. I REPLACED THE BULB ON THE DRIVER'S SIDE AND IT WAS BLOWN AGAIN IN A FEW DAYS. I SEARCHED THE INTERNET AND FOUND THAT IT WAS A WIRING HARNESS ISSUE DUE TO FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384663February 27, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER SIDE LOW BEAM HEAD LIGHT WIRING HARNESS MELTED. INSULATING SLEEVE ON WIRING AT WIRING HARNESS WAS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384458February 25, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2007 SATURN OUTLOOK : REPLACED PASSENGER-SIDE HEADLIGHT BULB A MONTH AGO. BULB IS NOW OUT AGAIN. READ SO MANY COMPLAINTS REGARDING THE PROBLEM. BELIEVES RECALL IS IN ORDER.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385368February 25, 2011
ELECTRICAL SYSTEM
PASSENGER SIDE HEADLIGHT WENT OUT, DEALER SAID IT WAS THE ENTIRE 'ASSEMBLY'. A FEW WEEKS LATER (TODAY), THE DRIVER SIDE HEADLIGHT WENT OUT. I READ ALL OF THE OTHER SIMILAR COMPLAINTS ABOUT THIS SAME ISSUE. SEEMS TO ME THAT A RECALL SHOULD BE ISSUED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384407February 24, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT WIRING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384412February 24, 2011
AIR BAGS:FRONTAL
PROBLEM WITH THE FRONT PASSENGER AIRBAG. DASHBOARD "SERVICE AIR BAG" WARNING LIGHT ACTIVATED. FRONT PASSENGER AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385000February 23, 2011
EXTERIOR LIGHTING
I PURCHASED THE OUTLOOK IN JULY AND NOTICED A FEW WEEKS LATER THAT THE DRIVERS SIDE LOW-BEAM HEADLIGHT WAS OUT. I RETURNED IT TO THE DEALER THINKING IT WAS JUST A BURNT OUT BULB AND THEY REPLACED IT FOR ME, BUT NOTED THAT THE WHOLE SOCKET HAD MELTED AWAY AND HAD TO BE REPLACED. 4 MONTHS LATER THE SAME THING HAS HAPPENED AGAIN! THE FREQUENCY AND SEVERITY OF THE PROBLEM INDICATES THAT THE WIRING IS FAULTY FOR THE HEADLIGHTS IN THIS VEHICLE. IT IS NOT A STRETCH TO THINK THAT AN ELECTRICAL ISSUE THAT CAUSES COMPONENTS TO MELT COULD CAUSE A FIRE AND AFFECT THE SAFETY OF ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383958February 22, 2011
EXTERIOR LIGHTING
THE WIRING IN THE HEADLIGHT OF THE VEHICLE WAS COMPLETELY FRIED. THE HEADLIGHT WENT OUT. I RECEIVED A WARNING TICKET FROM THE POLICE THE SAME DAY THE HEADLIGHT WENT OUT. THE HEADLIGHT IS NOT COVERED UNDER ANY WARRANTY EVEN THOUGH IT WAS THE WIRING THAT CAUSED THE HEADLIGHT TO FAIL. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT WILL COST ME AROUND $700 FOR LABOR AND PARTS TO REPLACE THE HEADLIGHT ON A VEHICLE THAT IS ONLY 2 YEARS OLD. THE LIGHT WENT OUT BECAUSE OF AN ISSUE WITH THE WIRING. I HAVE READ ONLINE OF MANY OTHERS THAT HAVE THE SAME ISSUE. I THINK THIS NEEDS TO BE RECALLED AND THAT I SHOULD BE REIMBURSED FOR ANY MONIES I AM OUT OF POCKET FOR HAVING TO FIX THE HEADLIGHT DUE TO A MANUFACTURE WIRING PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384053February 22, 2011
EXTERIOR LIGHTING
MY PASSENGER HEADLIGHT HAS BEEN REPLACED 2 TIMES ON MY 2009 SATURN OUTLOOK SINCE THE WARRANTY EXPIRED AND I NOW AM TOLD THERE IS A SHORT IN THE HARNESS-IS THIS A RECALL ITEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383470February 21, 2011
EXTERIOR LIGHTING
THE DRIVER'S SIDE LOW BEAM LAMP FAILED ON DECEMBER 13, 2010. I REPLACED THE LAMP WITH A NEW ONE. ON FEBRUARY 6 WHILE DRIVING AT NIGHT I NOTICED THE DRIVER'S SIDE HEADLIGHT WAS WORKING INTERMITTENTLY. SINCE THE LAMP WAS NEW I CHECKED TO INSURE IT WAS SEATED AND IT WAS. THE LAMP CONTINUED TO DO SO UNTIL FEBRUARY 17TH WHEN IT WENT OUT COMPLETELY. UPON CHECKING THE LAMP AGAIN I FOUND THAT THE INSULATION ON THE WIRES AT THE BASE OF THE SOCKET HAD MELTED AND ONE OF THE WIRES WAS BROKEN. I HAVE AN APPOINTMENT WITH THE DEALER TO MAKE THE NECESSARY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383853February 19, 2011
EXTERIOR LIGHTING
MY WIFE HAVE A 2007 SATURN OUTLOOK AND THE DRIVERS LOW BEAM HEADLIGHT WENT OUT. I ACCESSED THE LAMP ASSEMBLY AND FOUND THE HARNESS HAD MELTED. IT IS CRAZY THE WAY IT IS CONSTRUCTED AND SO HARD TO HAVE ACCESS, MY WIFE IS SCARE THIS THING CAN INITIATE A FIRE IN THE CAR WITH VERY DANGEROUS CONSECUENCES....PLEASE RECALL THIS SUVS TO FIX IT.....THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383218February 18, 2011
EXTERIOR LIGHTING
ISSUE WITH HEADLIGHTS NOT WORKING, OR WORKING OFF AND ON. REPLACED LIGHTS AND STILL HAVING PROBLEMS. LOOKS LIKE A WIRING OR ELECTRICAL PROBLEM. THERE LOOKS TO BE A TSB FROM GM ON THIS ISSUE, BUT NO RECALL. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Outlook