Saturn Outlook Complaints

1,352 consumer complaints on file.

#10407451June 19, 2011
EXTERIOR LIGHTING
HEADLIGHTS OF ONE SIDE KEEPS FLICKERING ON AND OFF. SOMETIMES THEY DO NOT COME ON AT ALL. OCCURS EVERYNIGHT. WE JUST BOUGHT THE VEHICLE FROM STEVEN TOYOTA ON THIS PAST SATURDAY, 06/17/11, WHERE THEY SAID THEY COULDN'T DO ANYTHING TO HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407382June 18, 2011
EXTERIOR LIGHTING
PASSENGER LOW BEAM HEADLIGHT WENT OUT, AND WIRING WAS FOUND TO BE MELTED, REPAIRED AND NOW 4 MONTHS LATER THE PASSENGER LOW BEAM HEADLIGHT IS NOW AGAIN OUT. GM HAS NOT ISSUED A RECALL AFTER MULTIPLE FAILURES,, AND NOW WONDERING IF DRIVING THIS VEHICLE IS SAFE AS IT COULD CATCH FIRE( WIRES GETTING HOT ENOUGH TO MEL IN TO) ='S NOT SAFE ,, THANKS GM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407388June 18, 2011
ELECTRICAL SYSTEM
DRIVING SOUTH ON INTERSTATE 77 IN OHIO THE LOW BEAM HEADLIGHTS WENT OUT. LUCKILY IT WAS IN AN AREA THAT HAD SOME LIGHTING THAT GAVE ME TIME TO REACT DUE TO THERE BEING HEAVY TRAFFIC BEHIND ME THAT MAY HAVE NOT BEEN ABLE TO STOP CAUSING A FAIRLY LARGE ACCIDENT. HAVING TO DRIVE HOME WITH MY HIGH BEAMS ON THE REMAINING 60 MILES TO HOME AND THEN INSPECTING THE BULBS WHEN I ARRIVED HOME, I NOTICED THAT THE HARNESSES WERE MELTED NEAR THE CONNECTORS. I INSPECTED THE BULBS AND THEY ARE THE ORIGINAL EQUIPMENT BULBS AND NOT HIGH WATTAGE REPLACEMENTS THAT MAY HAVE CAUSED A DEVIATION FROM WHAT THE HARNESSES WERE INTENDED FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405892June 10, 2011
EXTERIOR LIGHTING
2008 SATURN OUTLOOK - HEADLIGHT WIRING HARNESS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406460June 9, 2011
ELECTRICAL SYSTEM
HEADLIGHT WENT OUT. REPLACED WITH SAME TYPE OF BULB. BULB WAS OUT IN 4 DAYS. WIRING HARNESS COMPLETELY MELTED. GM HAS ALREADY ISSUED A 'TECH NOTICE' ON THIS EXTENSIVE PROBLEM, BUT THE DEALER REFUSED TO COVER THE REPAIR COST OF $400 BECAUSE IT ISN'T A RECALL. I'M SORRY, BUT REPLACEMENT OF A HEADLIGHT BULB THAT THEN BURNS UP THE WIRING HARNESS IS A MANUFACTURING DEFECT AND A MAJOR SAFETY ISSUE. WHY ISN'T A FUSE TRIPPED IF THERE IS SOME ISSUE - ANY TIME ELECTRONICS MELT, THAT IS A BIG PROBLEM! IN ADDITION TO THE OBVIOUS SAFETY ISSUE OF NOT HAVING A HEADLIGHT WORKING, IS THERE POWER STILL GOING TO THE HARNESS? WHAT HAPPENS IF YOU ARE FORCED TO CONTINUE DRIVING BEFORE GETTING THIS REPLACED? IS YOUR CAR GOING TO EVENTUALLY CATCH FIRE? THIS NEEDS TO BE RECALLED IMMEDIATELY. BASED ON THE NUMBER OF COMPLAINTS I'VE SEEN WITH THE NHTSA , THIS SHOULD HAVE ALREADY BEEN A FORCED RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405785June 9, 2011
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING, THE VEHICLE MADE A CLICKING NOISE IN THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE RACK AND PINION AND STEERING NEEDED TO BE REPAIRED. THE DEALER REPLACED THE RACK AND PINION AND STEERING PUMP; BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406400June 8, 2011
UNKNOWN OR OTHER
WHEN PURCHASED WE WERE TOLD THERE HAD BEEN A PROBLEM WITH SUNROOF LEAKAGE BUT IT HAD BEEN FIXED. SINCE THEN 5 TIMES IN FOR REPAIR LEAKING SUNROOF WATER COMING OUT OF AIRBAG HOLDERS, DOME LIGHTS ,OVERHEAD ELECTRONICS. SEVERAL FUSES HAVE BEEN BLOWN NOW WE WONDER IF THE SIDE IMPACT AIRBAGS ARE STILL FUNCTIONAL WATER RAN OUT BY THEM. THIS IS NOT JUST A DRIP BUT WATER POURS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405518June 7, 2011
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT WENT OUT WENT TO CHANGE BULB AND NOTICED THE WIRE WERE STARTING TO MELT SO TOOK IT TO DEALER AND TOLD THEM TO FIX IT THEY SAID WHEN WENT TO PICK IT UP IT WAS JUST BULB SO I TOLD THEM IT WAS BAD WIRING HARNESS THEY SAID NO 1 WEEK LATER BACK AT DEALERSHIP WITH NO HEADLIGHT WIRING HARNESS MELTED ALL THE WAY THROUGH INTO 2 PIECES FAULTY WIRING HARNESS NEEDS ADDRESSED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405530June 7, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2009 SATURN OUTLOOK AND THE FRONT PASSENGER HEADLIGHT HAS GONE OUT FOR THE 2ND TIME AND THE VEHICLE HAS ONLY 29900 MILES ON IT. IT WAS LAST REPLACE WHEN THE VEHICLE HAD ONLY 22000 MILES ON IT. I KNOW THAT MULTIPLE PEOPLE HAVE HAD THIS PROBLEM, IT SHOULD BE A RECALL DUE TO ALL THE ISSUES. THEY SAY THE WIRE HARNESS IS BAD, BUT SOMETHING IS CAUSING IT TO HEAT UP TOO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404544June 6, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WIRING HARNESS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404466June 4, 2011
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
ELECTRICAL FAILURE- THE HEADLIGHTS OPERATE INTERMITTENTLY AND PRODUCES A SAFETY ISSUE. I WAS TICKETED IN MARCH FOR NO HEADLIGHTS THEN 3 DAYS LATER IT STARTED WORKING. NOW 2 DAYS AGO IT WENT OUT AGAIN. PRIOR TO THIS, I INFORMED THE DEALER THAT OUR RADIO AND DRIVER SIDE PASSENGER WINDOW OPERATED INTERMITTENTLY AS WELL BUT THEY COULD NOT TROUBLESHOOT THE PROBLEM AT THE TIME, AS IF WORKED WELL. IT APPEARS TO BE A CONSISTENT PROBLEM WITH GM CARS AND WE NEED AN INTERVENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404977June 2, 2011
STEERING
VEHICLE LOSES POWER STEERING AT DIFFERENT AND UNKNOWN TIMES. EITHER FROM A STOP OR TRYING TO TURN A CORNER, THE POWER STEERING QUITS WORKING AND MAKES IT VERY DIFFICULT TO TURN, SOMETIMES CAUSING ME TO ENTER THE NEXT LANE OF TRAFFIC. THERE IS NO WARNING AS TO WHEN THIS WILL HAPPEN, OR AT WHAT EXACT SPEED. THIS HAS NEVER HAPPENED AT SPEEDS ABOVE 40.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404261June 2, 2011
EXTERIOR LIGHTING
HEADLIGHT WIRING HARNESS MELTED DUE TO HIGH CURRENT DRAW. RENDERED HEADLIGHT INOPERABLE AND COULD HAVE CAUSED LARGER FIRE. THIS SEEMS TO BE A VERY COMMON OCCURRENCE ON SATURN OUTLOOKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402968May 27, 2011
AIR BAGS:FRONTAL
MY 2007 SATURN OUTLOOK PASSENGER PRESENCE SYSTEM IS NOT RECOGNIZING AN ADULT SITTING IN THE FRONT PASSENGER SEAT. BY THE VEHICLE NOT RECOGNIZING THE ADULT THE PASSENGERS AIRBAG IS NOT ARMED IN THE EVENT OF A FRONT END CRASH. I TOOK THE VEHICLE TO A GM DEALERSHIP WHO IS REPLACING THE PPS FOR $1000. HUGE SAFETY CONCERN AND EXPENSIVE REPAIR. THE PPS WAS RECALLED IN 2008 BY VIN BUT MINE WAS NOT INCLUDED. THIS SHOULD BE RE-ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402381May 23, 2011
EXTERIOR LIGHTING
2008 SATURN OUTLOOK. LOW BEAM LIGHT WENT OUT. WENT TO HAVE BULB REPLACED, FOUND OUT IT WAS FAULTY WIRING, BULB IS FINE. ONE DAY THE LIGHT IS ON, THE NEXT DAY, THE LIGHT DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402429May 23, 2011
EXTERIOR LIGHTING
THE DRIVER-SIDE HEADLIGHT USED TO WORK INTERMITTENTLY. AFTER A WHILE, THE PRIMARY DRIVER'S SIDE HEADLIGHT NO LONGER WORKS, ALTHOUGH THE HIGH-BEAMS STILL DO. NO PARTS HAVE BEEN REPLACED, BUT I HAVE READ OF IDENTICAL ISSUES WITH OTHER OUTLOOK OWNERS AND THE FAULTY WIRING HARNESS FOR THE HEADLAMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402044May 19, 2011
EXTERIOR LIGHTING
DRIVER'S SIDE LOW BEAM HEADLIGHT BULB BLOWN AND HARNESS CONNECTER MELTED TO BULB SOCKET--CAR HAS 26071 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401883May 18, 2011
STEERING
2007 SATURN OUTLOOK. CONSUMER STATES PROBLEM WITH STEERING *TGW THE CONSUMER STATED WHILE DRIVING IN THE RAIN, HE STRUCK A SMALL PUDDLE OF WATER IN THE MIDDLE OF A MAIN ROAD. AS HE WAS MAKING A TURN, THE STEERING WHEEL JOLTED OUT OF HIS HANDS AND THE VEHICLE BEGAN TO MAKE A LOUD NOISE. THE CONSUMER DROVE INTO A DITCH AS HE WAS UNABLE TO GAIN CONTROL OF THE VEHICLE UNTIL THE LAST SECOND; HAVING TO USE ALL OF HIS STRENGTH TO KEEP FROM PLOWING FULLY INTO THE DITCH AND REAR EMBANKMENT. AFTER THE INCIDENT, THE CONSUMER HEARD A WHINING NOISE COMING FROM THE STEERING COLUMN, WHICH WOULD COST $1000 TO REPLACE. *JB THE CONSUMER STATED THE PROBLEM HAS NOT BEEN RESOLVED. UPDATED 09/15/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401030May 16, 2011
EXTERIOR LIGHTING
DRIVER SIDE LOW BEAM BULB STOPPED WORKING...AND WOULD NOT WORK AFTER MULTIPLE ON-OFF CYCLES AND RESTARTS. WHEN I WENT TO CHANGE THE BULB I NOTICED THE HARNESS WAS MELTED AT THE BULB CONNECTOR. I WAS ABLE TO CLEAN OUT THE MELTED PLASTIC AND BULB WORKED, BUT HAVE TO REPLACE HARNESS DUE TO MELTED AND EXPOSED WIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400822May 13, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE FAILURE THAT OCCURRED IN MY 2008 SATURN OUTLOOK WAS A FAULTY DRIVER'S SIDE WIRING HARNESS FOR THE HEADLIGHT, WHICH RESULTED IN THE LOWBEAM HEADLIGHT BEING INOPERABLE. THIS OCCURRED ON MAY 8TH, 2011 AND WAS CONTINUOUS. I HAD THE WIRING HARNESS REPLACED AT MY COST DUE TO THE SAFETY ISSUE OF ONLY DRIVING WITH ONE WORKING HEADLIGHT AT NIGHT AS WELL AS THE FACT IT'S AGAINST THE LAW IN THE STATE OF OHIO. ADDITIONALLY, I WAS TRAVELING TO CANADA AND DID NOT WANT TO RISK THE POSSIBILITY OF A CRASH OR COLLISION WITH AN ANIMAL DUE TO THE FAULTY LIGHT. I PAID OUT OF POCKET OVER $270 FOR THE NECESSARY REPAIRS INCLUDING PARTS AND LABOR (THE OLD PART IS NOT AVAILABLE). GM PUBLISHED A BULLETIN REGARDING THIS ISSUE: (#09-08-42-004: LOW BEAM HEADLAMP BULB INOPERATIVE - REPLACE HARNESS AND FILL CONNECTOR CAVITY FOR LOW BEAM BULB CONNECTOR WITH NYOGEL GREASE MAY 29, 2009) THIS IS MOST DEFINITELY A SAFETY ISSUE AND SHOULD BE RECALLED IMMEDIATELY. THANK YOU FOR YOUR TIME AND CONSIDERATION WITH THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Outlook