Saturn Outlook Complaints

1,352 consumer complaints on file.

#10419433August 15, 2011
EXTERIOR LIGHTING
ABOUT 6 MONTHS AGO THE LOW BEAMS ON BOTH SIDES WORKED INTERMITTENTLY, RECENTLY THEY HAVE FAILED ALTOGETHER CAUSING US TO DRIVE AT NIGHT WITH NO OTHER OPTION THAN TO USE THE HIGH BEAMS, FOR WHICH WE HAVE BEEN PULLED OVER BY AUTHORITIES TWICE. ONCE I REMOVED THE INTERIOR FENDER TO ASSESS THE PROBLEM, I NOTICE THE ENTIRE WIRE HARNESS HAS BEEN COMPLETELY BURNED AND MELTED. I AM IN THE PROCESS OF DECIDING TO TAKE IT TO THE DEALERSHIP OR TRY A REPAIR ON MY OWN TO SAVE THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419395August 14, 2011
ELECTRICAL SYSTEM
I BOUGHT A BRAND NEW SATURN OUTLOOK IN 2009 AND 3 MONTH AFTER I HAD TO TAKE TO THE DEALER BECAUSE A HEADLIGHT WAS OFF. WHEN I ASKED THEM IF THE LIGHT BULB HAD BURNED THEY TOLD ME IF WAS A FAULTY HEADLIGHT HARNESS WIRING HAD MELTED. I AM EXPERIENCING THE SAME PROBLEM AGAIN. I RESEARCHED THE INTERNET AND I FOUND THAT I AM NOT THE ONLY PROBLEM WITH THIS PROBLEM. I AM AFRAID IF THIS PROBLEM ITS NOT FIXED BY THE MANUFACTURER IN A TIMELY MATTER IT MAY CAUSE THE DEAD OF MANY PEOPLE INCLUDING MY SELF DUE TO AN ELECTRICAL FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419398August 14, 2011
POWER TRAIN:DRIVELINE
ON 08/13/2011, I WAS TRAVELING ON NORTHBOUND I-95 WHEN A LOUD BOOM OCCURED AND THE CAR BEGAN LURCHING OUT OF CONTROL BRINGING THE TIRES OFF OF THE GROUND. I MANAGED TO GET THE VEHICLE UNDER CONTROL AND DISCOVERED THE BOLTS ON THE DRIVESHAFT HAD LOOSENED AND FELL OFF, RESULTING IN THE DRIVESHAFT STRIKING THE PAVEMENT "LIKE A CATAPULT" AND OBSERVED THE DRIVESHAFT LAYING UNDER THE CAR, DISABILING THE VEHICLE IN TRAFFIC WITH NO CONTROL. HAD MY INFANT AND TWO OTHER CHILDREN IN THE CAR AND THEY WERE FLUNG ABOUT DURING THE INCIDENT. THIS IS THE SECOND TIME THE BOLTS ON THE DRIVESHAFT HAVE LOOSENED AND FALLEN OFF, RENDERING THE VEHICLE INOPERABALE AND CAUSING THE VEHICLE TO LOSE CONTROL WHEN THE DRIVESHAFT STRIKES THE PAVEMENT. THE LAST ONE (04/10) OCCURED AT A LOW SPEED BUT STILL CAUSED THE TIRES TO LEAVE THE GROUND. SATURN HAS ISSUED A TBI FOR THE BOLTS BUT HAS NOT FIXED THE PROBLEM AS EVIDENCED BY THIS MOST RECENT INCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10419148August 12, 2011
ELECTRICAL SYSTEM
LOW BEAM HEADLAMP CONNECTOR MELTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419201August 12, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT HEARD A HUMMING SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE SOUND COULD BE HEARD AT ANY SPEED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419252August 12, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHT IN MY 2007 SATURN OUTLOOK BURNED OUT. WHEN INQUIRED ON REPLACEMENT, I WAS INFORMED I NEEDED A WHOLD NEW HEADLIGHT HARNESS - TOTAL COST $676 + TAX FOR A HEADLIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416650August 2, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 2008 SATURN OUTLOOK WHICH I PURCHASED NEW. I HAVE HAD MULTIPLE PROBLEMS WITH THE FRONT HEADLIGHT WIRING HARNESS BURNING OUT/MELTING. THIS HAS HAPPENED TWICE TO BOTH HEADLIGHTS. THE FIRST TIME THIS HAPPENED I WAS ABLE TO HAVE THE DEALER (GM AT THAT TIME) FIX THE PROBLEM UNDER WARRANTY. THE LAST 3 TIMES I HAVE HAD TO PAY FOR THIS MYSELF SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. GM WAS WILLING TO FIX IT, BUT NOT COVER THE COST, SO I TOOK IT TO MY LOCAL REPAIR SHOP BECAUSE IT WAS LESS EXPENSIVE THERE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416765August 2, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE HEADLIGHTS CONTINUED TO BLOW OUT AND THE PASSENGER SIDE HEADLIGHT WAS INOPERABLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE WIRES IN THE HEADLIGHT MELTED AND THE ENTIRE HEADLIGHT CAPSULE NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10416801August 2, 2011
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING
I HAVE 130,000 MILES ON MY 2008 SATURN OUTLOOK AND I HAVE HAD TO REPLACE THE HEADLIGHT WIRE HARNESSES ON BOTH SIDES AND MULTIPLE LIGHT BULBS. THE MOST RECENT TIME I REPLACED THE LIGHTBULB ~30 DAYS AGO AND IT IS BURNT OUT ALREADY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416468August 1, 2011
EXTERIOR LIGHTING:HEADLIGHTS
WE HAVE A 2008 SATURN OUTLOOK. HEADLIGHT ON DRIVER'S SIDE WENT OUT; PAID $117 TO HAVE FIXED; SAME LIGHT WENT OUT AND DEALER FIXED IT N/C, AND REPLACED HARNESS. NOW PASSENGER SIDE HAS GONE OUT TWICE..ON OUR WAY TO DEALER TO LOOK AT THE SITUATION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416511August 1, 2011
EXTERIOR LIGHTING:HEADLIGHTS
I OWN A 2009 SATURN OUTLOOK, WHICH WAS PURCHASED IN MAY 2009. SINCE THEN WE'VE HAD BOTH HEADLIGHTS BURN OUT. I PREVIOUSLY HAD A 2001 SATURN SL1 AND IN THE 8 YEARS I HAD IT I NEVER HAD TO REPLACE A HEADLIGHT. I'VE READ THAT THERE IS A KNOWN ISSUE WITH THE WIRING HARNESS. JUST TO CHANGE THE LIGHTBULB REQUIRES REMOVING THE ENTIRE BUMPER TO EVEN GET TO THE HEADLIGHT. SINCE THIS IS NOT AN EASY TASK IT THEN COSTS AT A MINIMUM OF $300 JUST TO GET A LIGHTBULB CHANGED! I UNFORTUNATELY MADE THE MISTAKE OF NOT RESEARCHING THIS BEFORE PURCHASING THIS VEHICLE, BUT WHO WOULD HAVE THOUGHT THAT IT WOULD COST ME AN ADDITIONAL $600 PLUS JUST TO CHANGE TWO LIGHTBULBS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416362July 30, 2011
EXTERIOR LIGHTING
PASSENGER HEADLIGHT NOT WORKING ON THE 2008 SATURN OUTLOOK XE. THIS VEHICLE ONLY HAS 33,000 MILES ON IT, SO I'M QUITE SURPRISED THAT IT HAS ALREADY STOPPED WORKING. I'VE READ ON OTHER WEBSITES THAT THERE IS A POSSIBLE ISSUE WITH THE WIRING HARNESS BEING FAULTY AND MELTING. THIS CONCERNS ME DUE TO THE FACT THAT THIS LIGHTBULB AND WIRING HARNESS IS NOT AN EASY PART TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416284July 29, 2011
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT ON 2009 SATURN OUTLOOK WILL NOT WORK DUE TO FAULTY WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415230July 26, 2011
EXTERIOR LIGHTING
THE RIGHT FRONT HEADLIGHT OF OUR 2008 OUTLOOK WENT OUT. I REPLACED IT. AFTER A FEW MONTHS IT WENT OUT AGAIN. THIS TIME WHEN I LOOKED AT THE SOCKET INTO WHICH THE BULB WAS TO SIT, I NOTICED IT WAS MELTED AND BURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415281July 26, 2011
EXTERIOR LIGHTING
I HAVE A 2008 SATURN OUTLOOK, ON 7/26/11 MY DRIVER SIDE HEADLAMP BULB WENT OUT. AFTER I LOOKED AT IT CLOSELY, THE HARNESS WAS CHARRED AND MELTED. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO THE DRIVER SIDE HEADLAMP. THE FIRST TIME HAPPENED AT 21,000 MILES, VERY EARLY FOR SOMETHING LIKE THIS TO HAPPEN. I CALLED THE DEALER AND THEY QUOTED ME ON THREE PARTS IF NEEDED: BULB $18; HARNESS $40; HEADLAMP ASSEMBLY $377. SOMETHING IS WRONG WITH THAT HEADLAMP WIRING THAT HAS CAUSE THIS PROBLEM AGAIN AND IM NOT THE ONLY ONE. THIS SHOULDN'T BE HAPPENING TO A FAIRLY NEW VEHICLE. GM NEEDS TO FIX THIS ISSUE IF THEY EXPECT CUSTOMERS TO BE LOYAL AND CONTINUE BUYING THEIR VEHICLES. THIS MIGHT BE MY LAST GM VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415058July 25, 2011
EXTERIOR LIGHTING
MY HEADLIGHT BURNED OUT ON MY 2008 SATURN OUTLOOK. I TRIED TO REPLACE IT AND IT STILL DIDN'T WORK. I HAD A SHOP REPLACE IT THINKING THAT I TOUCHED THE BULB AND WAS TOLD THAT THE SOCKET/HARNESS WAS MELTED AND SOME OF THE WIRES BEYOND THAT WERE EXPOSED. I CALLED THE DEALER AND THIS IS NOT COVERED UNDER EXTENDED WARRANTY AND WAS TOLD THAT EVEN IF FIXED, WOULD HAPPEN OVER AND OVER BECAUSE THE BULB IS TOO HOT AND MELTS THE WIRING. I THINK THIS IS A DESIGN ISSUE AND SHOULD BE RECALLED. THERE ARE THOUSANDS OF CLAIMS OF THIS HAPPENING EXACTLY THE SAME WAY SO IT IS A DESIGN FLAW AND SHOULD BE DEALT WITH BY GM. I HAVE SINCE GOTTEN PULLED OVER AND ISSUED A CITATION FOR NO HEADLIGHT BUT DON'T HAVE THE OUTRAGEOUS AMOUNT OF MONEY TO REPLACE ALL COMPONENTS AND PAY LABOR CHARGES OF 1.6 HOURS PLUS. THIS IS DANGEROUS DUE TO LOSS OF HEADLIGHTS FOR VISIBILITY, INTERMITTENT WORKING OF HEADLIGHTS, WHICH IF BOTH WENT OUT COULD LEAVE ME STRANDED WITH FOUR KIDS, AND THE EXPOSED WIRE COULD CAUSE AN ENGINE FIRE OR SHORT THAT COULD DAMAGE OTHER COMPONENTS OR THE WHOLE VEHICLE. SO AS OF THIS MESSAGE I STILL ONLY HAVE ONE WORKING HEADLIGHT (WHICH MAY BURN OUT SOON TOO IF ITS TOO HOT FOR THE WIRES) AND AM WAITING FOR MY NEXT TICKET...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415093July 25, 2011
ELECTRICAL SYSTEM
2007 SATURN OUTLOOK DRIVERS SIDE HEADLAMP PLUG MELTED/ELECTRICAL SHORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415882July 25, 2011
EXTERIOR LIGHTING
VEHICLE HEADLIGHT BULB ON PASSENGER SIDE BLEW OUT. THOUGHT THE BULB WAS JUST BLOWN. FOUND THE WIRE HARNESS HAD MELTED ALSO. FOUND ON THE INTERNET THIS A WELL KNOWN ISSUE, WITH THE HARNESSES MELTING.. FIRE COULD HAVE OCCURRED IN MY OPINION. VEHICLE OUT OF WARRANTY, SO DEALER WONT COVER. SERVICE BULLETIN AVAILABLE BUT VEHICLE OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414898July 24, 2011
ELECTRICAL SYSTEM
BEEN HAVING INTERMITTENT PROBLEMS WITH THE DRIVERS SIDE LOW BEAM NOT WORKING, HAVE BEEN ON A FEW OCCASIONS TO MAKE IT WORK CYCLING LIGHT SWITCH AND NOW THAT DOES NOT HELP EITHER. WAS RESEARCHING WAYS TO ATTEMPT TO REPAIR AND MY SISTER INLAW ALSO HAS A SATURN OUTLOOK AND WAS TELLING ME HERS ENDED UP BEING THE HARNESS, AND AFTER SEEING ALL THE THREADS ABOUT THIS HAPPENING TO ALOT OF OTHER SATURNS I THINK I WILL BE TAKING MY WIFE'S CAR TO A LOCAL DEALERSHIP TO BE LOOK AT FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414843July 23, 2011
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHTS HAVE BURNT OUT TWICE IN THE LAST SEVERAL MONTHS. THE SECOND TIME WE WENT TO CHANGE IT THE WIRES ARE ALL MELTED. NEED TO HAVE TAKEN IN FOR A NEW WIRE HARNESS, THIS HAPPENED ALREADY TWICE TO THE DRIVERS SIDE OF MY VEHICLE. IT IS DANGEROUS TO HAVE WIRES MELTING OVER AND OVER. THIS IS ALSO A COSTLY REPAIR THAT SHOULD BE RECALLED SINCE IT IS NOT NORMAL FOR THIS MANY CARS TO HAVE THIS EXACT SAME PROBLEM, IT IS OBVIOUSLY A FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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