Ram 3500 Complaints

2,367 consumer complaints on file.

#11052631December 5, 2017
WHEELS
RIGHT STEER WHEEL SPLIT, ALLOWING AIR TO ESCAPE CREATING A SEVERER PULL TO THE RIGHT. THANKFULLY, THE WHEEL DID NOT COME COMPLETELY APART OR THIS COULD HAVE BEEN CATASTROPHIC, AS I DRIVE NATIONWIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051874December 2, 2017
WHEELS
ISSUE : PRO COMP WHEELS SERIES 31 (#6031-8982) THE WHEEL ISSUES HAVE BEEN 3 SEPARATE INCIDENTS IN WHICH THE WHEEL CRACKS @ THE SPOKE AND FACE OF THE WHEEL CAUSING ALL THE AIR TO ESCAPE , CAUSING THE VEHICLE AND OPERATOR TO LOOSE CONTROL DUE TO WHEEL TIRE FAILURE WITH SUDDEN DEFLATION. PRO COMP WHEELS HAS BEEN NOTIFIED BUT TO NO PREVAIL NO RETURN RESPONSE FROM COMPANY. ALL 3 SEPARATE INCIDENTS HAVE BEEN WHILE TRAVELING AND RANGING FROM MILEAGE OF 171 MILES TO THE MOST CURRENT 19232 MILES ON VEHICLE. VEHICLE DOES NOT LEAVE THE ROAD AND TIRES AND WHEELS HAVE NOT BEEN ABUSED THROUGH THIS NIGHTMARE . THERE HAS BEEN NO REQUEST FROM MANUFACTURE TO PURCHASE RIMS BACK AS WELL AS WITH NO RESPONSE TO THE DEFECT IN THE WHEELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048084November 22, 2017
POWER TRAIN
2017 RAM PROMASTER 3500 AUTOMATIC TRANSMISSION DOWNSHIFTS ON ITS OWN COMING DOWN MOUNTAIN GRADES AND FORCES YOU TO STOP ON THE SHOULDER BECAUSE THE TRANSMISSION CONTINUES TO DOWNSHIFT ON ITS OWN. ONCE YOU ARE STOPPED AND IN FIRST GEAR YOU MAY CONTINUE DOWN THE MOUNTAIN TILL ITS DOES IT AGAIN ALL THE WHILE OTHER AUTOMOBILES AND SEMIS ARE PASSING YOU AT HIGH RATES OF SPEED. YOU MUST COME DOWN A MOUNTAIN IN NEUTRAL. THE ONLY WAY TO STOP THE DOWNSHIFTING AND THE RPMS SHOOT UP TO 4000 RPMS, IS TO SHIFT TO NEUTRAL OR STOP AND START OVER AGAIN. IN SNOW AND ICE ON STEEP GRADES THIS MAY CAUSE THE VEHICLE TO LOSE CONTROL AND SLIDE OFF THE CLIFF. WHEN THE VEHICLE FEELS THE PUSH OF ITS OWN WEIGHT AND BEGINS TO ACCELERATE ON ITS OWN DOWN AN INCLINE IT MAY DOWNSHIFT ON ITS OWN OR TAPPING THE BRAKE WILL MAKE IT GO INTO THIS CONDITION. THEREFORE THERE IS NO BRAKING COMING DOWN A MOUNTAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047784November 21, 2017
ENGINE
NHTSA RECALL NUMBER: 17V-562. THE DESCRIPTION PROVIDED IN THE NOTICE READS: "A WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE." I CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE, TATE BRANCH DODGE IN CARLSBAD, NM ON 11/21/2017. THEY STATED THAT NOTHING CAN BE DONE, EVEN AFTER I ASKED IF I JUST HAVE TO HOPE THAT THE VEHICLE DOESN'T CATCH ON FIRE, TO WHICH THEY SAID, "YES". ALSO, THE VEHICLE HAS AN OCCASIONAL "LULL" WITH THE ACCELERATOR WHICH LEADS TO EXTREME LOSS OF POWER WHEN ACCELERATING. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS WITH MYSELF AND MY WIFE. I HAVE AN APPOINTMENT ON DEC. 14TH TO HAVE THE PROBLEM LOOKED AT FOR THE SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045897November 14, 2017
ELECTRICAL SYSTEM
MY HUSBAND RECEIVED A RECALL FOR A WATER PUMP FAILURE THAT MAY RESULT IN ENGTINE FIRE OR RISK OF INJURY TO OCCUPANTS AND WAS ALSO INFORMED THEIR IS NO REMEDY FOR THIS CONDITION SERVICE IS CURRENTLY NOT AVAILABLE. DOES THIS MEAN RAM WELL BE RESPONSIBLE OF ANY INJURY THAT MAY OCCUR. A RECALL FOR A DANGEROUS CONDITION BUT NO FIX AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045340November 11, 2017
FUEL/PROPULSION SYSTEM
WATER PUMP SEIZED UP AND CAUSED BELT TO BREAK LEAVING NO POWER BRAKES OR STEERING WHILE TRAVELING DOWN THE INTERSTATE!! I GOT THE RECALL FOR THE WATER PUMP BUT CAUSING A FIRE LIKE THE RECALL SAYS DOES NOT DESCRIBE THE SERIOUSNOUS OFF THIS DEFECT! IS THE ONE THEY REPLACED IT WITH IN JUNE OF 2016 GOING TO DO THE SAME THING???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045092November 10, 2017
ENGINE, POWER TRAIN
BOUGHT TRUCK NEW AND AT 40K MILE MARK WATER PUMP ASSEMBY FAILED WHILE DRIVING ON HIGHWAY AT 75 MPH TOWING CAMPER,ALMOST CRASHED,LOST STEERING & CONTROL, TRUCK ALMOST CAUGHT FIRE, WAS SO HOT, STEEMING & SMOKING , MECHANIC COULDNT TOUCH HOOD FOR 45 MINUTES. STRANDED FOR A WEEK BEFORE FIXED-NOW AT THE 80K MILE MARK RE-CALL CAME OUT FOR EXACT PROBLEM AND NOW THERES NO FIX AVAILABLE ? ROLLING THE DICE WITH MANY LIVES ! AFRAID TO DRIVE THE VEHICLE. ALL MY ISSUES DOCUMENTED AT CHRYSLER CARE. I CAN NOT BELIEVE THEY ARE LETTING PEOPLE DRIVE THIS VEHICLE WITH NO FIX ....I NEED HELP AS WELL AS ALL WHO OWN THIS VEHICLE ORIGINAL ACCIDENT HAPPEND 3/2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044385November 7, 2017
ENGINE
IF YOU LET UP ON THE THROTTLE FOR A TRAFFIC ISSUE AND PRESS IT BACK DOWN QUICKLY THE THROTTLE RESPONSE GOES DEAD FOR 1-2 SECONDS. THIS A REAL SAFETY ISSUE IN LEFT TURNS AND/OR MERGING INTO TRAFFIC. AKA DEAD PEDAL, WHICH IS WELL DOCUMENTED ON INTERNET SITES ASSOCIATED WITH RAM DIESEL PICKUPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043754November 6, 2017
SERVICE BRAKES, STEERING
I WAS PULLING OUT OF A PARKING SPACE AND I HEAR A LOUD POP LOTS POWER STEERING AND BRAKES SYSTEM . THE CAR IS ONLY 2 YRS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043241November 4, 2017
SERVICE BRAKES
BREAKS WENT OUT WHILE DRIVING ON THE FREEWAY. EMERGENCY STOP LUCKY NOT MANY CARS ON THE FREEWAY AT THE TIME. THE HYDRO BREAK BOOSTER WENT OUT. THIS WAS RECALLED ON TRUCKS MANUFACTURED EARLIER IN THE YEAR AND WAS NOT RECALLED FOR THE PRODUCTION DATE OF MY TRUCK. NEARLY CRASHED AT HIGHWAY SPENDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043024November 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM
THERE IS A DEFINITE DELAY IN ACCELERATION WHEN PULLING OUT IN TRAFFIC. SOMETIMES 2 OR 3 SECONDS OR MORE. ALSO WHEN DRIVING IN TRAFFIC IF YOU LET UP ON THE ACCELERATOR AND THEN RESUME ACCELERATING IT ALMOST FEELS LIKE THE VEHICLE STALLS. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042202November 1, 2017
AIR BAGS, VISIBILITY/WIPER
PDC (FUSE BOX) AKA TIPM HAS CORROSION OR BAD INTERNAL ELECTRICAL CONNECTIONS CAUSING WIPERS TO NOT FUNCTION AND POSSIBLE AIR BAG FAILURE UPON IMPACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040308October 27, 2017
WHEELS
PURCHASED THE VEHICLE NEW IN 2016. NO HEAVY TOWING. AIR PRESSURE AND TIRE ROTATIONS WERE CURRENT, MANAGED BY RANCHO RAM SAN DIEGO, CA AND DISCOUNT TIRE IN RANCHO SAN DIEGO. VEHICLE WAS EQUIPPED FROM THE FACTORY WITH 6 ALL SEASON NEXAN TIRES. DURING A RECENT TRIP TO TX ALL 6 NEXAN 235/80/17 TIRES SEPARATED IN DIFFERENT LOCATIONS ACROSS THE TREAD. LIMPED THROUGH THE NIGHT AT 55 MPH FROM FT STOCKTON TX TO CORPUS CHRISTI, TX. HAD TO REPLACE ALL 6 NEXAN TIRES AT DISCOUNT TIRES STORE LOCATED AT 6654 S. STAPLES ST. SERVICE ADVISOR STATED 'THIS IS THE WORST CASE HE HAD SEEN WITH THIS BRAND. REPLACED WITH BFG COMMERCIAL T/A AS 2. I AM NOT HAPPY WITH THE TIRE CHOICE THE FACTORY CHOOSE, AS MY 2004 RAM 2500 CAME OEM WITH MICHELIN'S THAT LASTED 6 YEARS BEFORE CRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040368October 27, 2017
WHEELS
CANT KEEP REAR HUBCAPS ON VEHICLE I HAVE LOST 2 HUBCAPS THIS YEAR. WHILE DRIVING DOWN THE HIGHWAY AND IF I HIT A LITTLE BUMP THE REAR HUBCAPS COME FLYING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031939October 5, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE COURTESY CHRYSLER DODGE JEEP RAM DEALER (1890 DOGWOOD DR SE, CONYERS, GA 30013, (844) 776-0751) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030275September 28, 2017
STEERING, SUSPENSION
ORDERED AND PURCHASED OUR 2014 DODGE RAM WORK TRUCK IN MARCH OF 2014. IN 3 1/2 YEARS THIS TRUCK HAS BEEN HAS BEEN IN DEALER SHOP FOR (4) RECALLS AND MULTIPLE STEERING, ALIGNMENT, AND SUSPENSION ISSUES. WHEN DRIVING DOWN THE ROAD, STEERING WOULD CEASE TO RESPOND, CREATING A DANGEROUS SITUATION WHEN DRIVING. HAPPENED TWICE IN 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030097September 27, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (US ONE CHRYSLER/JEEP IN SANFORD, SOUTH DAKOTA) WHERE IT WAS DIAGNOSED THAT THE UPSTREAM NITROUS SENSOR FAILED AND NEEDED REPLACEMENT. IN JANUARY OF 2017, THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP/RAM IN ALBANY, GEORGIA BECAUSE THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE REAR NITROUS SENSOR WAS REPLACED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 59,510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025264September 25, 2017
STEERING, SUSPENSION
SUSPENSION IS INSUFFICIENT FOR WEIGHT OF ENGINE CREATING A DANGEROUS STEERING SITUATION WHILE IN MOTION ON ANY SURFACE ON OR OFF ROAD, STRAIGHT AHEAD OR TURNING. CUMMINGS 6.7L ENGINE IS TWICE THE WEIGHT OF THE HEMI ENGINE NORMALLY MOUNTED ON THIS 1500 RAM SUSPENSION SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024841September 21, 2017
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024039September 18, 2017
STEERING, SUSPENSION
IT HAS A DEATH WOBBLE SO BAD MY WIFE JUST ABOUT LOST CONTROL OF THE TRUCK AS WE WHERE GOING DOWN THE HIGHWAY AT 70 MILES A HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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