Ram 3500 Complaints

2,367 consumer complaints on file.

#11082124March 30, 2018
STEERING, SUSPENSION
I CAN'T DRIVE MY TUCK DUE TO THE FACE THE TRUCK BEING TO SHAKE OUT OF CONTROL AND I HAVE TO PULL OVER . I GO THE TRUCK HOME BUT DUE TO THE INSANE SHAKING I DO NOT DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080888March 22, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A 2017 RAM 3500 WITH AN AISIN TRANSMISSION. THE THROTTLE LAG IN THIS TRUCK IS VERY DANGEROUS. I REALLY HAVE TO BE CAREFUL WHEN CROSSING ROADS OR PULLING INTO TRAFFIC BECAUSE THE TRUCK HESITATES 2-5 SECONDS AFTER I PRESS ON THE THROTTLE. THIS IS A VERY DANGEROUS SITUATION AND MUST BE LOOKED INTO. I HAVE FOUND MANY, MANY OTHER PEOPLE COMPLAINING OF THIS PROBLEM AND HOW SERIOUS IT IS. RAM WILL NOT DO ANYTHING ABOUT IT. PLEASE LOOK INTO BEFORE SOMEONE IS KILLED, IF THEY HAVENT BEEN ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080954March 22, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT ARP CHRYSLER DODGE JEEP IN SEGUIN, TEXAS AND ANCIRA CHRYSLER JEEP DODGE RAM IN SAN ANTONIO, TEXAS WERE MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080751March 21, 2018
WHEELS
NEXEN TIRE FAILURE AT 3452 MILES. TIRES CAME ON NEW TRUCK. DRIVING ON INTERSTATE HWY, 65 MPH, PULLING A 14000 LB 5TH WHEEL RV. FRONT LEFT TIRE TREAD SEPARATED WHICH CAUSED SIDEWALL TO BLOWOUT COMPLETELY. DIFFICULT TO MAINTAIN CONTROL BUT SUCCESSFUL. EXAMINATION SHOWED TREAD WAS NOT PROPERLY GLUED TO CARCASS. NO PERSONAL INJURIES BUT THERE WAS DAMAGE TO LEFT MAIN WHEEL. LT235/80R-17E TIRES MADE BY KOREAN COMPANY. TIRES MAY NOT BE SUITABLE TO THAT HEAVY OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080273March 19, 2018
STEERING, UNKNOWN OR OTHER
OUR TRUCK HAS STARTED SHAKING VIOLENTLY, SEEMINGLY RANDOMLY, AT FREEWAY SPEEDS (HAS ONLY OCCURRED AT 50+MPH). THE STEERING WHEEL AND THE WHOLE TRUCK BEGINS VIOLENTLY SHAKE AND BECOMES NEARLY UNCONTROLLABLE WHILE DRIVING AT FREEWAY SPEEDS- IT HAPPENS INSTANTANEOUSLY AND WITHOUT WARNING! YOU HAVE TO SLOW DOWN TO LESS THAN 20MPH, OR COMPLETELY STOP AND THEN RESTART AND IT GOES AWAY. THE LAST TIME IS OCCURRED, MARCH 17 2018, I WAS DRIVING AND NEARLY LOST CONTROL OF THE TRUCK WHEN IS STARTED SHAKING, I WAS LUCKY THAT TRAFFIC WAS LIGHT AND NO ONE WAS IN THE LANE TO MY LEFT SO I WAS ABLE TO PULL OVER SAFELY WITHOUT HITTING SOMEONE. IT ALSO DOES NOT HAPPEN EVERY TIME YOU DRIVE IT, SO AS OF RIGHT NOW, IT IS VERY RANDOM, BUT IT HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 2 MONTHS, AND WE ONLY DRIVE OUR TRUCK 1 OR 2 DAYS A WEEK. WE ARE FEARFUL TO DRIVE OUR TRUCK, AND THERE IS NO KNOWN FIX FOR THIS PROBLEM. WE HAVE NEW TIRES, A RECENT FRONT END ALIGNMENT, AND THE TRUCK IS COMPLETELY STOCK. WE HAD THE VEHICLE EVALUATED BY AN AUTOMOTIVE REPAIR SHOP TODAY, AND THEY COULD FIND NOTHING LOOSE OR BROKEN. I CAN SEND A VIDEO IN OF THIS PROBLEM IF YOU WOULD LIKE. THERE ARE OTHER VIDEOS ALREADY OUT THERE WITH THIS PROBLEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074776March 16, 2018
TIRES
2016 DODGE RAM 3500. CONSUMER WRITES REQUESTING A REPLACEMENT VEHICLE AFTER REPEATED ATTEMPTS OF REPAIR OF THE RIGHT FRONT TIRE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078315March 9, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING WITH A TRAILER CONNECTED, THE "TRAILER BRAKE NOT CONNECTED" MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CHRYSLER JEEP DODGE RAM (1400 OCEAN AVE, ROUTE-88, LAKEWOOD, NJ 08701), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED BUT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE COULD NOT BE REIMBURSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076596March 7, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE). THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075765March 2, 2018
ENGINE, POWER TRAIN
MY TRUCK, WITH THE AISIN TRANSMISSION AND SINGLE REAR WHEEL, HAS A HORRIBLE THROTTLE DELAY. PULLING OUT INTO AN INTERSECTION OR IN FRONT OF ONCOMING TRAFFIC IS TERRIFYING, BECAUSE IF THE DELAY KICKS IN, I CAN PUT THE PEDAL DOWN AND THE TRUCK WILL LITERALLY NOT REACT FOR 3-5 SECONDS. THIS IS ALSO TRUE WHEN TRYING TO ACCELERATE TO PASS ON THE HIGHWAY, AVOID ANOTHER VEHICLE, ETC. IT'S LIKE THE THROTTLE PEDAL DOESN'T KNOW YOU'RE PUSHING IT FOR QUITE A FEW SECONDS, AND THEN AND ONLY THEN IT WILL REACT. THIS IS EXTREMELY DANGEROUS, AND I'VE HAD QUITE A FEW SITUATIONS WHERE I'VE BEEN PULLING OUT ACROSS TRAFFIC FROM A STOP SIGN, THINKING I HAD PLENTY OF TIME IN FRONT OF ONCOMING TRAFFIC, ONLY FOR MY TRUCK TO BE DEAD IN THE WATER. NO THROTTLE RESPONSE, NOTHING. I'VE ALMOST BEEN HIT MANY TIMES BECAUSE OF THIS. RAM WILL NOT HELP, AND STATES THAT MY PROBLEM IS NOT THERE. I ASSURE YOU IT IS, AND BASED ON THE NUMBER OF FORUM POSTS I SEE OF PEOPLE WITH THE SAME ISSUE, IT'S DEFINITELY OUT THERE. I WISH I COULD GET OUT OF THIS TRUCK BUT CAN'T AFFORD TO TAKE SUCH A HUGE LOSS ON IT. IT'S EXTREMELY UNSAFE AND STRESSFUL TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075869March 2, 2018
SEATS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING UNKNOWN SPEEDS, THE DRIVER'S SEAT MOVED WITHOUT WARNING WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BLUE BONNET CHRYSLER DODGE, 547 S SEGUIN AVE, NEW BRAUNFELS, TX 78130) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 17,125. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075598March 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE ATTEMPTING TO START THE VEHICLE, THE SERVICE ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR IN AND OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP (1102 WALTON DRIVE, TEXARKANA, TX 75503) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM WAS CONTAMINATED AND NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11075533February 28, 2018
ENGINE, POWER TRAIN
LATER DODGE TRUCKS SEEM TO HAVE A BUILT IN DESIGN FLAW WHEREIN TORQUE MANAGEMENT PROGRAMMING IS PREVENTING THE TRUCK FROM TAKING OFF NORMALLY, CREATING SECONDS OF DELAYED THROTTLE RESPONSE AND VERY DANGEROUS CROSS TRAFFIC ISSUES COMMONLY REFERRED TO ON MANY DODGE FORUMS AS THE DEAD PEDAL. REPEATED EFFORTS WITH DEALER FAILED ALTHOUGH THEY RECOGNIZED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074610February 24, 2018
UNKNOWN OR OTHER
WHEN STARTING FROM A STATIONARY OR NEAR STATIONARY POSITION, THE TRUCK WILL HESITATE FOR 1-2 SECONDS IF THE ACCELERATOR IS FULLY DEPRESSED. THE ACCELERATION MUST BE SLOW AND GRADUAL TO AVOID THE HESITATION. THE IS DANGEROUS WHEN SLOWLY MERGING INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073889February 20, 2018
STEERING, SUSPENSION
THERE WAS A RECALL ON THE TRACK BAR BRACKET IN 2016. THE DEALERSHIP DID NOT FIX IT THEN WHEN WE THOUGHT THEY DID, AND CLEARED IT OUT OF THE RECALL SYSTEM AS IF IT WAS FIXED. THE BRACKET BROKE IN 2018 AND THE DEALERSHIP REFUSES TO FIX IT BECAUSE THE TRUCK HAS AN AFTERMARKET LIFT. CHRYSLER WILL NOT HELP EITHER DUE TO THE LIFT. WE BOUGHT THE TRUCK THIS WAY, AND HAVE NO WAY TO TAKE THE LIFT OFF AS THEY ARE REQUESTING. WE WANT THE RECALLED PART FIXED. THE TRUCK HAS HAD A DEATH WOBBLE SINCE WE PURCHASED IT DUE TO THIS BRACKET. WHEN IT WAS STILL DOING IT AFTER WE TOOK IT TO THE DEALERSHIP IN 2016, WE CONTACTED THEM AND THEY TOLD US THEY DIDN'T KNOW WHY IT WOULD STILL BE DOING IT. AFTER IT BROKE WHILE WE WERE DRIVING ON THE HIGHWAY, WE REALIZED THE ORIGINAL BRACKET WAS STILL ON THE TRUCK. WHEN WE CALLED THE DEALERSHIP THEY ADMITTED TO ONLY DOING A VISUAL INSPECTION AND NOT CHANGING THE BRACKET IN 2016. WE TOOK IT BACK TO THEM AND THEY ARE NOW REFUSING TO FIX IT BECAUSE OF THE LIFT. THE LIFT DIDN'T CAUSE THE PROBLEM, AND THEY SHOULD FIX A FACTORY RECALL REGARDLESS OF AFTERMARKET PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073217February 16, 2018
SERVICE BRAKES, ENGINE, POWER TRAIN
TOOK VEHICLE IN TO JOHN HIESTER IN LILLINGTON NC. THEY INFORM \S OF TWO LIFE TH THREATENING RECALLS THAT HAS NO FIX. WE ARE FEARFUL OF DRIVING DUE TO RECALLS. HOWVER WE LOVE OUR DODGE. PLEASE HELP. WE HAVE BYT TRU K IN SHOP TWICE FOR ENGINE AND TRANSMISSION NOT GOING IN GEAR AND TURBO PROBLEMS. NOW RECALLS CONSTANT OF WATER PUMP AND TRANSMISSION WHICH WE HAD TO PAY FOR BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072451February 13, 2018
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED. DEC 20,2017 MANUFACTURER RECALL NUMBERT79 NHTSA RECALL NUMBER17V-821 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) LOCKING PIN MAY BECOME STUCK IN THE OPEN POSITION. A BTSI LOCKING PIN STUCK IN THE OPEN POSITION MAY ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO OR FROM ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION, IF A KEY IS APPLICABLE. SAFETY RISKTHE TRANSMISSION MAY BE SHIFTED OF THE PARK POSITION WITHOUT A KEY IN THE IGNITION OR A BRAKE PEDAL APPLICATION. THIS INCREASES THE POTENTIAL FOR AN UNINTENDED VEHICLE ROLLAWAY THAT MAY RESULT IN A VEHICLE CRASH OR INJURY WITHOUT PRIOR WARNING. DEALERSHIP STILL DO NOT HAVE THE PARTS TO MAKE THIS REPAIR. BEING A FAILURE OF A WATER PUMP IN AN ENGINE COMPARTMENT CAN CAUSE FIRE AND CRASH, SEEMS THEY WOULD BE MOVING AT A FASTER PACE ON THIS REPAIR. WIFE PULLS A 80,000 HORSE TRAILER WITH THREE HORSES VALUED AT 350,000 DOLLARS. EITHER CHRYSLER GETS THESE PARTS TO THE DEALERSHIP FOR REPAIR OR THEY NEED TO BUY BACK THIS VEHICLE AND GET US INTO A TRUCK THAT HAS NO RECALLS THAT CAN CAUSE DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072283February 12, 2018
ENGINE, UNKNOWN OR OTHER
VEHICLE WAS PARKED AND CAUGHT IN FIRE IN THE ENGINE COMPARTMENT *TT *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11072049February 10, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FROM A DEAD STOP OR TRYING TO MERGE IN TRAFFIC WHEN HITTING THE ACCELERATOR THERE IS A 2 TO 3 SECOND HESITATION NO POWER AT ALL, THEN TAKES OFF. THIS IS VERY DANGEROUS AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE NOTICED A LOT OF PEOPLE ON THE WEB TALKING ABOUT IT, THEY ARE CALLING IT A DEAD PEDAL. HOW MANY PEOPLE DOES IT TAKE TO MAKE THIS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067408February 7, 2018
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (SERVICE BRAKES, HYDRAULIC) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067419February 7, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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