Ram 1500 Complaints

11,877 consumer complaints on file.

#10894610August 9, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V517000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES AND STATED THAT THE PART WAS AVAILABLE. WHEN THE CONTACT ARRIVED AT THE DEALER FOR THE REPAIR, SHE WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE VEHICLE TO BE REPAIRED. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894130August 8, 2016
ELECTRICAL SYSTEM
SIMILAR TO THE 2012-2013 DODGE DURANGOS RECAL THAT INVOLVED THE TIPM AND FUEL PUMP RELAY. MY 2015 RAM 1500 BEGAN TO NOT START AS IF IT WASN'T GETTING ENOUGH FUEL WITH LONG CRANK TIMES THAT HAVE ONLY GOTTEN WORSE OVER THE PAST FEW WEEKS. THE LAST WEEK, I NOTICED A GASOLINE SMELL AFTER EACH OCCURENCE. TODAY (2016-08-08) IS HAS GOTTEN TO POINT THAT I NEVER KNOW IF THE TRUCK WILL START. I HAVE BROUGHT INTO MY DEALER TODAY AND THE SERVICE TECH MENTION THAT THIS SOUNDED LIKE THE "DURANGO" RECALL ISSUE. I AM ASKING THAT YOU EXTEND THE 2012-2013 JEEP/DURANGO TO 2015 RAM 1500'S. I KNOW THE PETITION WAS DENIED BUT I'M ASKING THAT YOU RE-EVALUATE CUSTOMER COMPLAINTS. NHTSA RECALL NO. : 15V-115 - DOESN'T START ON FIRST TRY. HEAVY SMELL OF FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893576August 5, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 RAM 1500. UPON THE DRIVER EXITING AND RE-ENTERING THE VEHICLE DURING INCLEMENT WEATHER, THERE WAS STANDING WATER INSIDE THE FRONT AND REAR OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE ROBOTICS OF THE WELDING FOR THE FRAME WERE FAULTY. THE MANUFACTURER AUTHORIZED AN INDEPENDENT SOURCE TO RE-WELD THE FRAME, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893127August 4, 2016
UNKNOWN OR OTHER
THE TRIM OF THE CENTER CONSOLE IS MADE OF A MATERIAL THAT REFLECTS LIGHT SO MUCH, THAT IN DIRECT SUNLIGHT IT IS REFLECTED INTO THE DRIVERS EYES. I HAVE HAD TO PUT A TOWEL OVER THE TRIM TO KEEP THIS FROM HAPPENING. ON BRIGHT DAYS IT IS ACTUALLY BLINDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892671August 2, 2016
UNKNOWN OR OTHER
SHAKING AND VIBRATION THROUGHOUT TRUCK BETWEEN 47 AND 70 MPH. VEHICLE HAS BEEN IN SHOPS A TOTAL OF NINE TIMES SINCE PURCHASE IN 2015. TIRES 'RE P LACED TWICE WITH NO POSITIVE OUTCOME. DEALERSHIP STATES PROBLEM WITH GOODYEAR WRANGLED SR-A TIRES. NEW TIRES INSTALLED AND SAME PROBLEM EXIST. MECHANICAL PROBLEM SUSPECTED WITH VEHICLE EVEN THOUGH DEALERSHIP STATES THERE IS NONE. I HAVE PAID OUTSIDE SHOPS TO CHECK TIRES AND NO ISSUES REPORTED. TWO OTHER OWNERS HAVE STATED THEY ARE HAVING THE SAME ISSUE WITH OTHER BRAND TIRES. DEALERSHIP DOES NOT WANT TO ACKNOWLEDGE A MECHANICAL ISSUE. SAFETY AND WARRANTY COMPLIANCE NEEDED ON THESE MODEL TRUCKS. PLEASE HAVE RAM CORPORATION PERFORM INTERNAL QUALITY CHECK ON ALL VEHICLES AND REMEDY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892154August 1, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DASH PANEL FLICKERS ON AND OFF WHEN RUNNING AND DRIVING. CONTACTED RAM DIRECTLY AND SAID NO RECALLS FOR MY TRUCK. THERE IS RECALLS FOR 2013 RAMS WITH THE SAME ISSUE BUT FOR TRUCKS BUILT 2 MONTHS LATER. THIS IS A SAFETY PROBLEM THAT COULD LEAD TO A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891515July 29, 2016
EXTERIOR LIGHTING
I HAD STANDARD HEADLIGHT, 9012 HALOGEN, AND LIVING OUT IN THE COUNTRY THE LIGHTING IS VERY POOR, I HAVE TOO USE MY FOG LIGHTS TO SEE APPROPRIATELY, I TRIED TO CHANGE IT TO SILVERSTAR ULTRA HIGH PERFORMANCE HALOGEN HEADLIGHT, AND STILL NO IMPROVEMENT, ALSO CAUSES THE AUTO HEADLIGHT NO TO FUNCTION ANYMORE. THIS TRUCK COST OVER 50K, AND THE LIGHTING IS VERY POOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888630July 26, 2016
TIRES
TL* THE CONTACT OWNS A 2014 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P2/75/60R20 (NA). THE CONTACT STATED THAT THE TIRE TREAD WAS COMPLETELY SEPARATED FROM ALL FOUR TIRES. THE TIRES WERE ORIGINAL TIRES. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887645July 22, 2016
POWER TRAIN
I AM WRITING WITH CONCERN I HAVE FOR A POSSIBLE VEHICLE DEFECT WITH A 2014 RAM 1500 4X4. I HAVE CONTACTED CHRYSLER CORPORATE AND HAVE RECEIVED LITTLE TO NO HELP. I HAVE BEEN BASICALLY TOLD THAT THEY DON'T KNOW WHAT THE PROBLEM IS AND HAVE TECHNICIANS WORKING TO SOLVE THE ISSUE. THE PROBLEM IS A TRANSMISSION ISSUE THAT THE NEITHER SERVICING DEALER NOR CORPORATE CAN REPAIR. IT HAS BEEN IN THEIR REPAIR SHOP 4 TIMES. MY LAST VISIT I WAS TOLD BY THE SERVICE MANAGER THAT THE REPAIR WAS NOT MADE BECAUSE THEY DID NOT KNOW WHAT TO DO AND TO 'DRIVE IT TILL IT BECAME WORSE OR MORE CONSISTENT.' THEIR MECHANIC AND SERVICE PERSONNEL HAVE HEARD THE NOISE AS WELL BUT CANNOT DETERMINE THE PROBLEM. THE NOISE IS A HIGH PITCH SQUEAL AT A DOWN SHIFT FROM THE 2ND GEAR TO 1ST GEAR. MY CONCERN IS THAT I HAVE ASKED THE SERVICING DEALER AND THE CASE MANAGER WITH CHRYSLER CORPORATE ABOUT THE SAFETY OF THE VEHICLE. REGARDLESS OF THE DOWNSHIFT SQUEAL BEING FROM 2ND GEAR TO 1ST GEAR, SHOULD THERE BE A CATASTROPHIC FAILURE OF THE TRANSMISSION AT HIGHWAY SPEEDS WHAT WILL HAPPEN? THEY WILL NOT ANSWER THIS QUESTION. IF THIS IS A SAFETY ISSUE, THEY NEED TO MAKE ME THE CONSUMER AWARE AND REPAIR AS NEEDED. I HAVE ASKED THEM TO REPLACE THE TRANSMISSION AND HAVE BEEN TOLD EVERY REASON WHY THEY CANNOT. I FEEL THIS IS UNACCEPTABLE AND MY SAFETY AND THE SAFETY OF MY FAMILY IS AT POTENTIAL RISK. I HAVE ATTACHED MY CORRESPONDENCE WITH CHRYSLER FOR YOUR REVIEW INCLUDING THE SERVICING DEALER DOCUMENTS AND THE CORPORATE CASE MANAGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887416July 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT ROLLED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886123July 20, 2016
EQUIPMENT, AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886169July 20, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING THE VEHICLE, THE HEADLIGHTS BLINK (AS IF YOU ARE ON A BUMPY ROAD). TOOK TO MACK GRUBBS/COLUMBIA, MS FOR A RECALL ISSUE AND HAD THEM TO LOOK AT LIGHTS. THEY TOLD ME THEY SEE THAT IN A LOT OF THOSE MODEL TRUCKS. I PICKED UP MY TRUCK FROM THE RECALL REPAIR AND WAS INFORMED I OWED $40 FOR DIAGNOSIS OF THE HEAD LIGHT ISSUE AND THAT IT WOULD BE $180 PLUS TAX AND LABOR TO REPAIR THE PASSENGER SIDE AND THE SAME TO REPAIR THE DRIVER SIDE. THAT IS WAS A WIRING HARNESS ISSUE. THE SERVICE MAN TOLD ME AND MY HUSBAND THAT THE IS VERY COMMON IN THE RAM TRUCKS. 1) THAT SHOULD MEAN A RECALL. 2) OUR TRUCK WAS IN OUR POSSESSION EXACTLY 2 YEARS, 1 DAY WHEN WE DROPPED IT OFF FOR THE RECALL ISSUE TO BE FIXED (WHICH WAS ABOUT A WEEK AFTER I HAD THEM TO DIAGNOS THE CHECK ENGINE/LIGHTS AND WAS TOLD OF A RECALL AND SET UP THE APPT). 3) WE PURCHASED AN ELECTRICAL INSURANCE AT TIME OF VEHICLE PURCHASE. I DO NOT RECCOMMEND THIS VEHICLE TO ANYONE! THE LIGHTS BLINKING ON/OFF AS YOU ARE DRIVING MAKES ONCOMING TRAFFIC BLINK THEIR LIGHTS OR THINK YOU ARE TRYING TO STOP THEM. NOT SAFE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885813July 19, 2016
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT KEPT COMING ON. SEEN RECALL ON MY VEHICLE(15V-459), IN REGARD TO WIRE HARNESS CAUSING SHORT IN THE ELECTRICAL SYSTEM. THE DEALER NOW STATE THAT THE WIRE HARNESS TO THE AIRBAG HAS SHORTED OUT UNDER THE SEAT. COSTING APPROXIMATELY $401.00. COULD THIS BE CAUSED BY THE RECALL ON 2014 DODGE RAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884961July 15, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 1500. AFTER THE VEHICLE WAS PLACED IN PARK AND THE CONTACT EXITED, IT BEGAN TO ROLL BACK. THE VEHICLE WAS FOUND IN A POND. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED OUT OF THE POND TO A TOW YARD. UPON INSPECTION, IT WAS DISCOVERED THAT THE VEHICLE WAS STILL REGISTERED IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885117July 15, 2016
TRACTION CONTROL SYSTEM, WHEELS
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE WHEELS BEGAN TO WOBBLE AND THE VEHICLE BEGAN TO SWAY ON THE ROAD. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN FOLLOWING THE FAILURE. THE TRACTION BAR FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884917July 14, 2016
TIRES
TL* THE CONTACT OWNS A 2016 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: LT265/70R17. WHILE DRIVING 70 MPH, THE VEHICLE STARTED TO WOBBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE AND FRONT PASSENGER SIDE TIRES WERE OUT OF ROUND. AS A RESULT, BOTH TIRES NEEDED TO BE REPLACED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884186July 12, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ENGINE LIGHT CAME ON ALONG WITH THE SERVICE ELECTRONIC THROTTLE CONTROL INDICATOR. TRUCK WOULD NOT SHIFT OUT OF 1ST GEAR; 3000 RPMS, WILL NOT GO OVER 25/30 MPH. THIS WAS ON VEHICLE START; CAN'T DRIVE IT. IT IS IN MY GARAGE. MAY NEED TO BE TOWED TO SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883589July 8, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 70 MPH, THERE WAS AN UNKNOWN NOISE COMING FROM THE VEHICLE. THE CONTACT ATTEMPTED TO DECELERATE AND THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A RESIDENTIAL FENCE. THE CONTACT SUSTAINED NECK, ARM, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED HEAD, NECK, AND BACK INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000......UPDATED 07/26/16 *BF *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10882939July 6, 2016
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR WAS OPENED AND A GUST OF WIND CAUSED THE DOOR TO SWING SHUT. THE DOOR SWUNG BACK OPEN AND STRUCK AND INJURED THE CONTACT'S HIP, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS CONCERNED THAT THE HINGE ON THE VEHICLE WAS NOT STURDY ENOUGH TO SUPPORT THE DOOR REMAINING OPEN WHILE EXITING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 3,346.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10882930July 6, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
ME AND MY FAMILY (MY WIFE & 2 KIDS: MY OLDEST IS 7 & MY YOUNGEST IS 3) WERE ON A FISHING TRIP. WHEN RETURNING TO THE BOAT LAUNCH, I BACKED MY BOAT TRAILER INTO THE WATER WITH MY TRUCK. THE BACK TIRES OF MY TRUCK ARE ABOUT 2 FEET AWAY FROM THE WATER. I PUT MY TRUCK IN PARK AND SET MY EMERGENCY BRAKE. MY WIFE AND YOUNGEST SON GOT INTO THE TRUCK AND BEGAN TO BUCKLE THEIR SEAT BELTS AS I SET MY BOAT ONTO THE TRAILER. MY OLDEST STAYED ON THE LAND. AFTER ABOUT 5 MINUTES OF MY TRUCK MOTOR RUNNING, WHILE STILL IN PARK, AND WITH THE EMERGENCY BRAKE ON. MY WIFE, WHO IS SITTING IN THE PASSENGER SEAT, HEARS SOMEWHAT OF A POP NOISE AND MY TRUCK STARTS BACKING INTO THE WATER. MY WIFE AND YOUNGEST SON ARE NOW RACING TO GET OUT OF THEIR SEAT BELTS AS THE TRUCK IS STARTING TO SLOWLY SINK. ONCE MY WIFE GRABS OUR SON AND SITS HIM BY HER, I AM ABLE TO GET TO THE DOOR THEY ARE BY AND I AM PULLING ON THE DOOR, IN WATER THAT IS UP TO MY CHIN DEEP, AS SHE IS KICKING THE DOOR AND HOLDING THE HANDLE OF THE DOOR. THE DOOR OPENS AND I GRAB MY SON AND WIFE AND WE SWAM TO THE BOAT LAUNCH. IT IS UNKNOWN OF WHERE THE POP NOISE CAME FROM. MY WIFE SAID IT SOUNDED LIKE THE EMERGENCY BRAKE WAS RELEASED. MY TRAGEDY IS STILL UNDER INVESTIGATION. I HAVE NO RECORDS AS OF YET LIKE MY POLICE REPORT. IT IS STILL BEING HANDLED WITH THE POLICE DEPARTMENT. AS OF PICTURES, I HAVE ONE THAT I AM TRYING TO GET FROM THE GUY WHO CAME TOW MY TRUCK. I WILL HAVE ALL THESE DOCUMENTS WITHIN THE NEXT FEW DAYS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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