Ram 1500 Complaints
11,877 consumer complaints on file.
- #10910875September 30, 2016ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIMILAR TO NHTSA ID NUMBER: 10898441 I HAVE ALSO EXPERIENCED AN INTERIOR DOME LIGHT FLICKERING AND ALSO THE DRIVERS POWER WINDOW DOOR LOCK SWITCHES STOPPED WORKING. I WAS LOCKED OUT OF THE VEHICLE AND IT WAS RUNNING WITH ALL DOORS LOCKED (BY ITSELF) AND WINDOWS WERE ROLLED UP. I HAD TO CALL ROADSIDE ASSISTANCE TO GET INTO THE VEHICLE. THE SWITCH CONTINUED TO ATTEMPT LOCKING OF THE DOOR BY CONSTANTLY CLICKING. WHICH I FOUND OUT THE NEXT MORNING WHEN THE BATTERY WAS DEAD. I FOUND OUT THIS VEHICLE WAS MADE FOR AND FIRST SOLD IN CANADA WHICH IF THAT WAS DISCLOSED TO ME I NEVER WOULD HAVE PURCHASED IT. THE DIGITAL SPEEDOMETER AND THE MECHANICAL SPEEDOMETER ARE NOT SHOWING THE SAME SPEEDS. AT 30MPH THE DIGITAL ONE SHOWS 32MPH BUT AT 70MPH THE DIGITAL SHOWS 75MPH. REPAIRS ATTEMPTED AT LITHIA CHRYSLER JEEP RENO NV UNSUCCESSFUL. WHEN THE DOOR LOCKS FAILED TO WORK THE TRUCK WAS STATIONARY AND THIS LOCKING ALSO OCCURRED WHILE THE VEHICLE WAS IN MOTION AT SLOW AND FAST SPEEDS, CITY AND HIGHWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10910524September 29, 2016ENGINE, POWER TRAIN
WHEN THE VEHICLE IS WARM, AFTER ABOUT 1/2 HOUR OF DRIVING, THE TRANSMISSION STARTS TO DRIVE ROUGH. WHEN I COME TO A STOP IT FEELS LIKE SOMEONE HITS ME FROM THE REAR. WHEN I'M DRIVING AROUND 35 MPH AND SLOW DOWN IT DOWN SHIFTS HARD (CLUNK). WHEN I'M DRIVING AT SPEED ON THE HIGHWAY AND I GO TO PASS,WHEN IT PRESS ON THE GAS PEDAL THERE IS A LONG HESITATION AND THEN IT BOGS DOWN THEN ACCELERATES. IT'S SCARY MY WIFE GETS NERVOUS WHEN SHE'S DRIVING. THE LONGER YOU DRIVE IT THE WORSE IT GETS. I HAVE 9,500 MILES ON IT. AFTER DRIVING IT ON THE HIGHWAY AND YOU EXIT TO THE STREETS THE GAS PEDAL HAS A LOT OF PLAY IN IT-ABOUT 1.5 INCHES FROM WHEN YOU PRESS ON THE PEDAL TO WHEN IT KICKS IN AND THEN THE RESPONSE IS A BIT JERKY. I BROUGHT TO THE DEALERSHIP ON 9/26/2016 AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE. I EXPLAINED THAT THEY NEEDED TO DRIVE THE TRUCK FOR A WHILE. WHEN THE TRUCK IS COLD IT'S OK, NO ISSUES. IV'E TALKED TO MY LOCAL MECHANIC WHO HAS 40 PLUS YEARS WORKING ON CARS AND HE TOLD ME THAT HE'S HEARD THE SAME COMPLAINT FROM OTHER RAM TRUCK OWNERS. HE TOLD ME TO REGISTER THE COMPLAINT...THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10806974September 27, 2016VEHICLE SPEED CONTROL
2013 RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD SEE ALSO ODI 10809633. *DSY THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED UPON PUTTING THE VEHICLE IN DRIVE. THE VEHICLE ENDED UP IN BOULDERS THAT WERE NEAR THE CONSUMER'S HOME. UPDATED 07/18/2017 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10909527September 25, 2016TIRES
DRIVING ON PAVEMENT THE AMBIENT TEMP WAS ABOUT 70 DEGREES WITH NO ROAD HAZARDS THE FRONT TIRE EXPLODED STRAIGHT ACROSS THE TREAD. A PIECE OF THE TREAD HIT THE INNER FENDER AND DAMAGED BOTH THE LINER AND THE OUTER FENDER. THE TIRE IS A GOODYEAR WRANGLER THAT CAME STOCK ON THE TRUCK 275/60 R20 DOT # M6YNJB1R2915. THE TIRES HAVE ONLY 3200 MILES ON THIS 2016 TRUCK. THE DEALER WAS CONTACTED WITH NO RESULTS AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10909447September 24, 2016UNKNOWN OR OTHER
AC UNIT IS RANDOMLY NOT STARTING WHEN VEHICLE STARTS BUT WILL KICK IN ADTER DRIVING/RUNNING A LITTLE WHILE RANDOM TIMES AND DISTANCES. NO ENGINE CODE AND WHEN LOOKED AT CANT FIND A REASON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10909445September 24, 2016UNKNOWN OR OTHER
WHEN IN PARK AND TURNED OFF GOING TO START THE TRUCK IT WILL NOT START AND STATES THE TRUCK IS NOT IN PARK. IT WILL TAKE SEVERAL TIMES TRYING TO START GIGGLING THE GEAR KNOB TO GET THE TRUCK TO START. ITS RANDOM DOES NOT HAPPEN WITH ANY SET CIRCUMSTANCES SUCH AS USING AUTO START PRIOR TO STARTING WITH KEY. THIS HAS BEEN HAPPENING IN AND OFF FOR A YEAR WOTH MORE FREQUENT ISSUES. I TOOK INTO SHOP WHILE COVERED UNDER WARRENTY ABOUT 4 TIMES OR SO FOR THIS ISSUE THEY CLAIM THEY CANT FIND A PROBLEM AND CANT FIX UNLESS IT HAPPENS WHILE THEY HAVE THE VEHICLE. ALL REPAIRS DONE AT BEAMAN DODGE MURFREESBORO TN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10908734September 22, 2016AIR BAGS
THE TRUCK HIT A BANK AN FLIPPED OVER AN AIR BAGS NEVER COME OUT ON DRIVERS SIDE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10908586September 21, 2016SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE BRAKE MASTER CYLINDER AND BUSTER WERE PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,539.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10908103September 20, 2016EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT CONDENSATION APPEARED ON THE HEADLIGHTS AND IMPAIRED VISION, WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEAD LIGHTS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10908201September 20, 2016VISIBILITY/WIPER
WIPERS ARE ON WITH TRUCK OFF HAD TO PULL FUSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907478September 18, 2016AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I STARTED THE TRUCK AND NOTICED THAT THE CONTROLS ON THE STEERING WHEEL FOR THE RADIO AND BLUE TOOTH DID NOT WORK. I ALSO NOTICED THAT THE HORN DID NOT WORK. I CAN NOT SCROLL THROUGH THE INFORMATION CENTER TO CHECK THE TIRE PRESSURE, SPEED, OIL LIFE OR ANY OTHER ITEMS IN THE INFORMATION CENTER. I ALSO DO NOT KNOW IF THIS ISSUE AFFECTS THE AIR BAG BEING ABLE TO DEPLOY. I CAN NOT RESET THE OIL LIFE AFTER I CHANGE THE OIL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907338September 17, 2016ENGINE
EVENT: ON SEPTEMBER 7TH AT APPROXIMATELY 07:16PM MY WIFE AND I WERE DRIVING ON HWY 380 AT MILEPOST 44 IN A REMOTE PART OF NEW MEXICO BETWEEN ROSWELL AND SAN ANTONIO. OUR SPEED WAS APPROXIMATELY 70 MPH. WE HAD BEEN TRAVELING FOR 6 DAYS AND APPROXIMATELY 2000 MILES BETWEEN VANCOUVER, WA AND THE LOCATION THE ENGINE FAILED. THE ENGINE ON MY 2015 RAM ECODIESEL BEGAN MAKING A GROANING SOUND. NO WARNING LIGHTS APPEARED ON MY DASH AND WITHIN MINUTES THE SOUND BECAME LOUDER AND THE ENGINE WAS HAVING DIFFICULTY. FINALLY, THERE WAS A LOUD "BANG" AND THE ENGINE LOST POWER. AGAIN, NO WARNING LIGHTS AND NO INDICATION OF WHAT WAS HAPPENING. ONCE THE CAR ROLLED TO A STOP A "LOW OIL PRESSURE" LIGHT FINALLY APPEARED ON THE PANEL. THE TRUCK WAS INOPERABLE AND CAME TO A REST IMPEDING TRAFFIC.I PULLED THE OIL DIPSTICK AND TOOK THREE READINGS AND THE OIL RESERVOIR WAS FULL. WE PUSHED THE UCONNECT "ASSIST" BUTTON AND A TOW TRUCK WAS SUMMONED. WE WERE TOWED TO SIERRA BLANCA RAM DEALERSHIP IN RUIDOSO, NEW MEXICO. AFTER THE DEALERSHIP INSPECTED THE ENGINE THEY DISCOVERED THE NUMBER 5 CYLINDER HAD EXPLODED AND CRACKED THE ENGINE BLOCK IN THE PROCESS. THE MECHANIC TOLD US THE ENGINE WOULD NEED TO BE REPLACED. THE DEALERSHIP CALLED CHRYSLER WARRANTY AND AS OF 09.17.16 WE STILL HAVE NO ANSWER FROM CHRYSLER ON WHETHER THEY WILL APPROVE A NEW ENGINE. THE MECHANIC HAS TOLD ME SEVERAL TIMES OVER THE PAST WEEK THAT CHRYSLER WILL NOT APPROVE REPLACEMENT OF A NEW ENGINE UNTIL SEVERAL MORE "PICTURES AND DOCUMENTATION" CAN BE SUBMITTED. THIS, DESPITE THE DEALERSHIP RECOMMENDATION THAT WE NEED A FULL ENGINE REPLACEMENT IMMEDIATELY AND THERE IS NO OTHER OPTION THAN A FULL ENGINE REPLACEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907370September 17, 2016AIR BAGS, ELECTRICAL SYSTEM
AT STARTUP, HORN AND ALL ELECTRICAL BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL AND BACK OF THE STEERING WHEEL WERE INOPERATIVE. UNABLE TO MAKE HANDS FREE CALLS, BLOW HORN, OR CHANGE DRIVERS DISPLAY SCREENS. WILL THE STEERING WHEEL AIRBAG WORK? TRUCK WAS SENT TO DEALER FOR REPAIRS AND RETURNED NOT REPAIRED. IT'S GAONG BACK AGAIN. MILAGE 21,112, OWNED 36 MONTHS AND 3 WEEKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907102September 16, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY. THE KEY WAS NOT INSIDE THE IGNITION WHEN THE FAILURE OCCURRED. THE VEHICLE COLLIDED INTO A LIGHT POLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,780.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907192September 16, 2016ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE CHECK ENGINE LIGHT CAME ON, TOOK TO DEALER WHO NOTICED BLACK SLUDGE IN COOLANT. I WAS TOLD IT WOULDN'T BE UNDER WARRANTY AND SOMEONE HAD SABOTAGED TRUCK. I TOLD THEM IT LOOKED LIKE OIL IN COOLANT AND THAT'S EXACTLY WHAT IT WAS. FAULTY OIL COOLER LED TO OIL IN EVERY PART THAT ENGINE COOLANT ENCOMPASSES. THIS LEADS TO THE TRUCK OVERHEATING VERY QUICKLY AT TIMES. POSSIBILITY OF COOLANT IN THE ENGINE BLACK AS WELL, THEY CANNOT PROVE OTHERWISE WHICH COULD LEAD TO CRACKED ENGINE BLOCKS. MY TRUCK HAS BEEN IN THE SHOP FOR APPROX 75 DAYS AND THEY HAVE REPLACED NUMEROUS PARTS WITH NO REMEDY TO THE CHECK ENGINE LIGHT CONTINUING TO COME ON. VEHICLE WAS IN MOTION WHEN LIGHT ORIGINALLY CAME ON. IT'S NOW BEEN TO TWO DIFFERENT DEALERS AND I HAVE RESEARCHED AND DISCOVERED HUNDREDS OF OTHER CASES. THIS IS A FAULTY OIL COOLER IN 2014-2017 MODELS OF THE DODGE ECO DIESEL 1500 PICKUP. FCA PUT ME OFF FOR WEEKS SAYING THEY WOULD CALL ME AND NEVER WOULD, THE DEALERSHIP REFUSED TO GIVE ME PAPERWORK DETAILING THE PROCESS AND FCA COULD NOT REACH THE DEALERSHIP FOR WEEKS. THIS TRUCK HAS AN ISSUE THAT CHRYSLER NEEDS TO ADDRESS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906787September 15, 2016SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. WHILE PARKING THE VEHICLE, THE BRAKE PEDAL STUCK TO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND FOUND BRAKE FLUID ON THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 900. UPDATED 11/08/16*LJ THE CONSUMER STATED VEHICLE WAS TOWED TO DEALER, WHO STATED THE BRAKE LINE WAS IMPROPERLY INSTALLED TOO CLOSE TO THE ROTOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906809September 15, 2016ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
PURCHASED VEHICLE APRIL 15, 2016. SINCE THIS TIME WHEN SHIFTING FROM REVERSE TO DRIVE OR PARK TO DRIVE TRANSMISSIONS SHUDDERS OR SLIPS BEFORE MOVING FORWARD. THIS NOW ALSO OCCURS IN WHEN SHIFTING TO REVERSE.ON SEVERAL OCCASIONS HAVE SHIFTED FROM PARK TO DRIVE. TRANSMISSION WILL NOT ENGAGE AND INDICATOR LIGHT ON GEAR SELECTOR SWITCH FLASHES. HAVE VIDEO. HAVE TO REPLACE TO PARK AND TURN OFF VEHICLE AND RESTART TO ENGAGE TRANSMISSION. I HAVE HAD THE CLIMATE CONTROL SWITCH SETTINGS ON ITS OWN. FROM AIR CONDITIONING TO HEAT. I HAVE HAD THE SPEEDOMETER SCREEN START FLASHING AT ME WHILE OPERATING ON THE HIGHWAY SPEED THAT FORWARD OR REAR PARK ASSIST IS NOT AVAILABLE. ELECTRIC SIDE VIEW MIRRORS HAVE FOLDED IN ON THEIR OWN WHILE OPERATING AT HIGHWAY SPEEDS. ON TWO OCCASIONS WHILE IN PARK AND RUNNING THE VEHICLE HAS SHIFTED INTO REVERSE. ALL INCIDENTS HAVE BEEN WITNESSED BY INDEPENDENT WITNESSES. THE SERVICE MANAGER AT THE DEALERSHIP HAS WITNESSED SOME OF THESE INCIDENTS. FCA IS AWARE OF THE PROBLEM AND CAN'T SEEM TO FIX. THESE ARE ALL ONGOING ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906838September 15, 2016ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
DIESEL EXHAUST FLUID (DEF WASN'T MIX WITH THE FUEL TO MAKE THE TRUCK RUN PROPERLY. TRUCK WON'T STAY START. WHEN TRUCK START ONLY GO 30MPH. HAS BEEN IN SHOP 10 TIMES SINCE I PURCHASED IT IN MAY 2015. IT IS IN THE SHOP WITH NO ETA ON THE PART SO I AM IN A RENTER SINCE 6SEPT2016. THE DEALERSHIP ONLY COVER 5 DAYS OF RENTER. SO I AM RESPONSIBLE FOR THE REMAIN OF RENTER UNTIL TRUCK REPAIRED AND STILL MAKING MY TRUCK PAYMENT OF $613.00. ONE TIME I WAS ON THE HIGHWAY AND IT JUST STOP WOULDN'T START AT ALL HAD TO BE TOW TO THE SHOP. THE REST OF THE STOP AND GO WAS ON STREETS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906938September 15, 2016ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE LOST ACCELERATION AND THE MESSAGES "NO OIL PRESSURE", "THE LAST OIL CHANGE WAS DONE AT 40,000 MILES" APPEARED. THE VEHICLE WAS COASTED OVER TO THE SHOULDER AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT METALLIC CHIPS WERE FOUND IN THE OIL. THE VEHICLE REQUIRED A NEW ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,400.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907019September 15, 2016ENGINE
ENGINE BLEW UP WHILE I WAS DRIVING ON HIGHWAY AT 65 MI/H. LOST OF POWER. ECODIESEL MOTOR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0