Ram 1500 Complaints

11,877 consumer complaints on file.

#10905798September 12, 2016
EQUIPMENT
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905799September 12, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 AND 15V459000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905716September 12, 2016
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903608September 5, 2016
UNKNOWN OR OTHER
SMELL OF EXHAUST FUMES IN MY 4X4 RAM 1500 ECODIESEL. AT A LATER DATE VISUALLY SEEN WHITE FUMES THAT SMELLED STRONG OF EXHAUST ENTER CAB THOUGH VENT SYSTEM WHILE IN REVERSE, AND AT A FEW DAYS LATER IN "DRIVE." "REPAIRED" WITH A NEW EXHAUST GASKET BY LOCAL DEALER. SMELL STILL OCCURED AND SCHEDULED FOR ANOTHER REPAIR IN ABOUT 2 WEEKS. WILL SUPPLY DEALER WITH PRINTOUT PICTURES OF OTHER OWNERS WITH SAME PROBLEM. "EXHAUST FRONT PIPE" CRACK, AND VERY COMMON THOUGHOUT ALL YEAR MODEL ECODIESELS 2014-2016 4X2 AND 4X4. HAD 13 MONTH OLD FIRSTBORN IN FRONT SEAT AND NEEDS TO BE TAKEN MORE SERIOUS BY FCA (FIAT CHRYSTLER AMERICA). NO PICTURES AS OF YET AS THE PART IS OUT OF MY REACH UNTIL I REQUEST SEEING THE OLD REPLACED PART. FCA CLAIMS TO HAVE "MORE ROBUST PART" BUT AN HOUR AND TEN MINUTES OF PHONE TIME AND I HAVE REALIZED THERE IS NO "NEW" PART. VERY ANGRY OVER THE SITUATION, AS THERE IS NO RECALL FOR 4X4 MODELS AND THE 4X4 MODELS USE THE SAME PART NUMBER AND PART AS THE 4X2 MODELS. TECHS AT DEALERSHIP SEEM LOST. VERY EASY TO FIND INFORMATION ONLINE IN SECONDS FOR ANYBODY WHO LOOKS. OWNERS THAT HAVE EXPERIENCED THE PROBLEM WITH SAME 4X4 MODEL AS I, FEEL VERY MISLED AND LIED TO. THIS IS VERY DANGEROUS AND AMOUNT OF EXHAUST IN CAB IS COMPLETELY UNSAFE AND COULD ABSOLUTELY CAUSE AN ACCIDENT ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903485September 3, 2016
ENGINE
WHILE TOWING OUR CAMPER THE ENGINE STARTED ON FIRE AND TOTALLY BURNED ALONG WITH OUR CAMPER. IT WAS A TOTAL DESTRUCTION. WE WERE NOT HURT. FIAT CHRYSLER AUTOMOBILES IS CLAIMING NO RESPONSIBILITY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10899687August 31, 2016
STRUCTURE:BODY, ENGINE
I BOUGHT VEHICLE NEW IN 2013 AND THE PAINT IS BUBBLING ON HOOD ( RUSTING ) AND IT ALSO FAILED EMISSION TEST WHEN I WENT TO GET INSPECTION STICKER, I DON'T BELIEVE I'M ASKING TO MUCH THAT A VEHICLE 3 YEARS OLD NOT RUST AND PASS AN EMISSIONS TEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902963August 31, 2016
EXTERIOR LIGHTING
THE SWITCH LIGHT STAY ON AT ALL TIME UNLESS I PUT IT ON AUTO , IF I PUT THE LIGHT ON ON WORK BUT WENT AM DONE I TRY TO TURN LIGHT OFF ONLY WORK IF I SWITCH IT TO AUTO. I WONDERING IF IS ONLY MY TRUCK OR ANYBODY ELSE HAS COME FORWARD WITH IT ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899113August 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 5 MPH, THE VEHICLE INDEPENDENTLY SHIFTED FROM THE DRIVE POSITION TO THE PARK POSITION. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO SHIFT INTO HIGH GEAR. THE VEHICLE WOULD ONLY SHIFT INTO FIRST AND SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,629.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899181August 29, 2016
ENGINE
ON 8/11/2016TRUCK STALLED/SHUT OFF WHILE DRIVING ON A HIGHWAY; WAS ABLE TO RESTART IN ATTEMPTS TO MAKE IT HOME. THE TRUCK CONTINUED TO ACT UP AND LOW COOLANT LIGHT APPEARED APPROXIMATELY 5 MILES DOWN THE HIGHWAY. TRUCK WAS TOWED FROM HIGHWAY LOCATION TO LOCAL FORD/CHRYSLER DEALERSHIP WHO LOOKED OVER AND STATED WAS A GALLON LOW ON COOLANT AND TO "WATCH." UPON RESEARCH ONLINE AND OTHERS HAVING ISSUE CHECKED THE EGR WHICH WAS SATURATED, RETURN BACK TO DEALERSHIP ON 08/18/2016 FOR REPAIR WITH ENGINE WARRANTY BUT INFORMED THIS WOULD NOT BE COVERED AS IT WAS A BASIC COMPONENT. CALLED DODGE WHO STATED SAME INFORMATION NON-COVERAGE OF ENGINE WARRANTY, AS IS A BOLT ON ITEM (ALTHOUGH IT RELATED TO ENGINE, IN FACT ONE EMPLOYEE WAS SHOCKED IT WAS NOT COVERED UNDER ENGINE). FURTHER DISCUSSION THEY'D PAY HALF MINUS TAX AND TESTING, LEAVING A 840.72 SHOP BILL ON A 2015 TRUCK, WHICH WE PAID AND TRUCK RETURNED ON 08/26/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899221August 29, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS STOPPED AT A MEDIAN AND PROCEEDING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE DROVE INTO A DITCH. THE CONTACT STATED THAT THE STEERING WHEEL INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10898441August 25, 2016
EXTERIOR LIGHTING, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE SERVICE ELECTRONIC ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED MINUTES LATER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE DOME LIGHT FLICKERED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. IN ADDITION, THE DOORS FAILED TO UNLOCK AND LOCK. THE CONTACT HAD TO USE THE KEY TO FUNCTION THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ...UPDATED 12/06/16 *BF THE CONSUMER STATED THE GAUGES WERE ACTING UP AGAIN, BUT DIDN'T LOSE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898175August 24, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING 75 MPH IN THE RAIN, THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW DOWN. THE VEHICLE HYDROPLANED AND ROLLED OVER SEVERAL TIMES. THE DRIVER, PASSENGER, AND CURTAIN AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, CHEST, ARMS, AND LEGS. THE FRONT PASSENGER SUFFERED INJURIES TO THE ARMS AND LEGS, AND THE REAR PASSENGER SUFFERED INJURIES TO THE ARMS AND HEAD. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ..UPDATED 05/09/17 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10898326August 24, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TODAY WHILE DRIVING ON THE HIGHWAY AT 65 MPH, MY INSTRUMENT PANEL WENT COMPLETELY BLACK AND SPEEDOMETER WENT DOWN TO ZERO. MY TRUCK STAYED RUNNING AND DRIVING, BUT I COULD NOT READ THE SPEEDOMETER OR GAUGES OR OPERATE ANY TURN SIGNALS. THIS HAPPENED 5 TIMES ON MY 45 MINUTE TRIP. IT WAS VERY SCARY AS I WAS IN THE CENTER LANE IN HOUSTON, TX ON 610.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896878August 18, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2015 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK AND HEAD LACERATION FROM THE SEAT BELT AND BRUISES TO THE NECK, BACK, ARM, AND LEGS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10896904August 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING AT A LOW SPEED, THE LOW OIL PRESSURE INDICATOR WARNING INDICATOR ILLUMINATED. THE CONTACT STOPPED AND CHECKED THE OIL LEVEL AND THE DIPSTICK SHOWED THE CORRECT OIL LEVEL. THE CONTACT RESTARTED THE VEHICLE AND A "NO OIL PRESSURE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PUMP FAILED, WHICH DAMAGED THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896546August 17, 2016
AIR BAGS, ELECTRICAL SYSTEM
ON JULY 22ND WHEN LEAVING WORK, THE VEHICLE WAS DRIVEN OUT OF THE PARKING LOT AND TOOK TWO LEFT HAND TURNS AND A RIGHT HAND TURN ONTO A BUSY ROAD. THE TURN SIGNALS WERE WORKING INTERMITTINGLY THE LAST TIME THEY WERE USED. ONCE THE RIGHT HAND TURN WAS COMPLETED, AND BEGAN DRIVING DOWN THE ROAD, THE DRIVERS STEERING WHEEL AIRBAG DEPLOYED. ONCE THE VEHICLE CONTROL WAS REGAINED IT WAS PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF. THE AIRBAG LOOKED TO HAVE BURN HOLE IN IT AND THERE WAS THE SMELL SIMILAR TO PLASTIC MELTING. THE KEY WAS TURNED BACK ON AND AT THAT TIME NO TURN SIGNALS WOULD WORK AND THE WIPERS WOULD NOT STOP OPERATING. ALTHOUGH THE AIRBAG DEPLOYED AND DIVERTED ATTENTION WHEN IT WENT OFF, IT DID NOT FULLY INFLATE EITHER. THE DEALERSHIP WAS CONTACTED AND THEY RECOMMENDED FILING A COMPLAINT WITH CHRYSLER. SINCE THE DEALER WAS ONLY A COUPLE MILES AWAY, THE VEHICLE WAS DRIVEN TO THEM. I CONTACTED CHRYSLER AND FILED A COMPLAINT. THEY ADVISED THAT THE DEALER IS NOT TO TOUCH IT UNTIL AN INVESTIGATOR CONTACTS THEM, AND THAT I WILL BE PROVIDED AN ALTERNATE SOURCE OF TRANSPORTATION. I CONTACTED CHRYSLER AND WAS ADVISED THERE WAS NOTHING THEY COULD DO AND IT WAS IN THE HANDS OF A DIFFERENT DEPARTMENT THAT I WAS NOT ALLOWED TO CONTACT. AFTER NUMEROUS REQUESTS TO SPEAK WITH A SUPERVISOR AND THE ALTERNATE DEPARTMENT, I WAS FINALLY CONTACTED BY MR. KON OF SPECIAL INVESTIGATIONS ON AUGUST 15TH. HE ADVISED THAT THERE WILL BE NO TRANSPORTATION PROVIDED UNLESS CHRYSLER DETERMINES THAT THEY ARE AT FAULT FOR THIS. HE WAS ALSO UNABLE TO PROVIDE ANY TIMELINE AS TO WHEN SOMEONE WOULD BE ABLE LOOK AT THE VEHICLE. THE DEALERSHIP IS ALSO TAKING THE APPROACH THAT THEY WILL NOT OFFER A SOURCE OF TRANSPORTATION UNTIL IT IS APPROVED BY CHRYSLER. THE R36 RECALL RELATED TO THIS SAME SYMPTOM WAS REPORTEDLY DONE BY THE DEALER IN THE SPRING OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896549August 17, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN, STRUCTURE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75 MPH, THE ENGINE STALLED WITHOUT WARNING AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ECU SENSOR AND TRANSMISSION PCU SENSOR FAILED. IN ADDITION, THE VEHICLE EXPERIENCED NUMEROUS ELECTRICAL FAILURES WITH THE HEADLIGHTS AND THE INSTRUMENT PANEL ELECTRICAL SENSOR SYSTEM. THE FRONT FRAME ALSO SEPARATED DUE TO DEFECTIVE BOLTS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896171August 15, 2016
ELECTRICAL SYSTEM, ENGINE, STEERING
SHORTLY AFTER BUYING THIS PICKUP IT WOULD STALL, THE DASH HAD AN RED ELECTRICAL INDICATOR EXPOSED. THE POWER STEERING SHUT DOWN, THE BRAKES WERE NO LONGER POWER BRAKES.. THIS HAPPENED AT SPEEDS UP TO 45 MILES AN HOUR. NEVER HAPPENED AT HIGH SPEEDS. I LIVE & DRIVE ON MOUNTAIN HIGHWAYS, AND AT TIMES IT TOOK MY BREATH. I WOULD APPLY THE GAS PEDAL, IT WOULD EVENTUALLY BEGIN RUNNING AGAIN. NO MATTER THE TIME OF YEAR. IT WASN'T EVERY DAY, MAYBE GO ALONG 2-3 MONTHS NOT HAPPENS, BUT IT MIGHT HAPPEN EVERY DAY FOR A COUPLE OF DAYS. I TOOK THE PICKUP TO TOWN & COUNTRY DEALER IN ALAMOSA CO. TWICE, THEY WOULD DRIVE IT. THE EXPLAINED TO FIX IT, THEY WOULD NEED TO SEE IT HAPPEN. I DECIDED TO DRIVE IT. HOWEVER, TODAY I HAVE TO RELY ON OTHER PEOPLE TO DRIVE IT, AND I WORRY NOW ABOUT THERE SAFETY. I DECIDED TO TAKE A TRIP IN SEPTEMBER OF THIS YEAR, AND I HAVE A FRIEND DRIVING FOR ME. SO I DECIDED TO RESEARCH THE WEB ON THIS PROBLEM , FINDING THERE WERE SEVERAL CASES OF THIS HAPPENING TO DOGE PICKUPS. ONE FELLOW WAS DRIVING 80 MILES AN HOUR IN THE "FAST LANE", HIS STALLED. HE RECOMMENDED THAT IF YOU'VE HAD THIS HAPPEN TO NOTIFY YOUR STATE ATTORNEY GENERAL. I DID, THEY ASK I FILE IT WITH YOU. I'M NOT ANGRY WITH MY DEALER, OTHER THAN THE FACT THEY ASK ME TO NOTIFY CHRYSLER, AND I TOLD THE THEY SHOULD REPRESENT ME AS THEIR CUSTOMER WITH THE COMPANY. I'M 77 YEARS OLD, BEEN DRIVING OVER 60 YEARS. I'VE NEVER HURT ANOTHER PERSON IN A WRECK, BUT THIS PICKUP IS DANGEROUS. I COULD TRADE IT IN, BUT THAT ISN'T A CHRISTIAN TYPE THING TO DO TO ANOTHER PARTY. IT'S A DILEMMA THAT I HAVE NO ANSWER FOR. IF IT WERE ONLY THIS PICKUP IT WOULD BE DIFFERENT. IT'S THE ONLY MODE OF TRANSPORTATION THAT I CURRENTLY HAVE. MY DRIVING IS GENERALLY OVER THESE MOUNTAIN ROADS, TO PUEBLO, COLORADO SPRINGS, MAYBE DENVER. CHRYSLER CORPORATION NEEDS TO UNDERSTAND THE THREAT THIS PICKUP IS OVER THESE HIGHWAYS. HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895103August 11, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 RAM 1500. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. IN ADDITION, THE SEAT BELT WARNING INDICATOR ILLUMINATED AND INDICATED THAT THE SEAT BELT WAS NOT CONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894513August 9, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE CENTER CONSOLE WAS DESIGNED WITH A CHROME BORDER. WHEN THE SUN SHINES ON THE CHROME, IT IMPAIRS THE CONTACT'S VISIBILITY. THE ONLY WAY TO PREVENT THE SUN'S REFLECTION FROM IMPAIRING THE CONTACT'S VISIBILITY WAS TO PLACE HIS HAND ON THE CHROME TO BLOCK THE SUN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,469.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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