Ram 1500 Complaints

11,877 consumer complaints on file.

#10882837July 6, 2016
STEERING
WHILE MERGING INTO THE LEFT LANE ON A FOUR LANE HIGHWAY, MY STEERING LOCKED UP AND JERKED MY TRUCK FURTHER LEFT INTO ONCOMING TRAFFIC. FORTUNATELY I WAS ABLE TO CORRECT IT AND BARELY AVOIDED AN HEAD ON COLLISION. I WAS TOLD BY A MECHANIC THAT IT'S THE EPA POWER CONTROL CIRCUIT BOARD OR THE ESP GEAR BOX. DEALERSHIP TELLS ME THERE'S NO RECALL ON MY VEHICLE. I COULD HAVE BEEN KILLED BY THIS DEFAULT IN THE POWER STEERING. THE TRUCK IS ONLY ONE YEAR OLD. HOW COULD SOMETHING THIS CRITICAL TO SAFETY SIMPLY GO OUT ALREADY. SOMEONE PLEASE PLEASE DO SOMETHING TO HELP US CONSUMERS, FOR THE SAKE OF ALL OUR SAFETY. ALSO I WAS DRIVING ABOUT 45 MPH, MERGING LEFT, I WAS JERKED PROBABLY 10 TO 15 FT, ENOUGH THAT I WAS PUT INTO THE OTHER LANE. IT HAS CONTINUED TO DO THIS RANDOMLY CAUSING ME TO ALMOST CRASH SEVERAL TIMES. I HAVE NOW PARKED THE TRUCK UNTIL FURTHER INVESTIGATION FROM MY MECHANIC OR DODGE DEALERSHIP. IT'LL HAVE TO BE TOWED FOR FEAR OF ME CRASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882615July 5, 2016
AIR BAGS, SEATS
I WAS INVOLVED IN A REAR END ACCIDENT. THE PERSON WHO HIT ME WAS GOING APPROXIMATELY 50 MPH. I WAS STATIONARY WAITING TO MAKE A LEFT TURN. THE FRONT DRIVERS SEAT BROKE CAUSING THE BACK PORTION TO SLAM INTO THE REAR SEAT AND THE BOTTOM TO COMPLETELY RAISE UP. AS A RESULT I HAD NO CONTROL OVER THE VEHICLE CAUSING SOME SECONDARY DAMAGE. IF THERE HAD BEEN A PERSON IN THE BACK SEAT THEY WOULD OF HAD CATASTROPHIC INJURIES AS THEY WOULD HAVE BEEN CRUSHED BY THE DRIVER SEAT. THE AIRBAGS WERE EMITTING A "GAS" BUT THE AIRBAGS NEVER DEPLOYED. I DO NOT HAVE PHOTOS OF THE SEAT BUT THE BRUNSWICK COUNTY EMS DID TAKE PHOTOS OF THE SEAT. AND I AM SURE THEY CAN PROVIDE IF FURTHER INVESTIGATION IS WARRANTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10881878June 30, 2016
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2014 RAM 1500 EQUIPPED WITH FIRESTONE DESTINATION A/T TIRES, SIZE: P275/60R20 (NA). WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER SIDE TIRE SIDEWALL CRACKED AND SEPARATED AT THE SEAM, EXTENDING UP TO THE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE TIRE WAS NOT REPLACED. THE TIRE WAS NOT THE ORIGINAL EQUIPMENT. THE VIN AND VEHICLE AND TIRE FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876707June 26, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA INFLATOR FAILED WHEN IN A FRONT END CRASH DUE TO A DRUNK DRIVER AT 45MPH. DRUNK DRIVER HIT CAR IN FRONT OF ME AND I SWERVED TO THE LEFT AND T-BONED DRUNK DRIVER ON PASSENGER SIDE DOOR CAUSING HIM TO SPIN AROUND AND SLAM INTO DRIVER SIDE OF BED. WITH THIS KIND OF IMPACT AIR BAGS SHOULD HAVE DEPLOYED AND FUEL CUT OFF SHOULD HAVE ENGAGED, BUT NOTHING HAPPENED.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10876338June 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 1500. WHEN THE TRAILER LIGHTS WERE PLUGGED INTO THE OUTLET, THEY FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876404June 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V661000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876483June 24, 2016
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2013 RAM 1500. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875881June 22, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH AND TOWING A CAMPER, THE BRAKE CONTROLLER COMPUTER FAILED AND THE BRAKES DETACHED WARNING INDICATOR ILLUMINATED. THE HEADLIGHTS WERE TURNED ON AND THE AUTOMATIC BRAKING SYSTEM ENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CONTROLLER COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875918June 22, 2016
POWER TRAIN
I AM SENDING THIS COMPLAINT REGARDING THE GEAR SELECTOR KNOB THAT I BELIEVE POSES A SAFETY CONCERN DUE TO THE 5 OR 6 TIMES THAT I HAVE EXITED MY VEHICLE WHILE IT WAS RUNNING AND STILL IN GEAR. ON A FEW OCCASIONS I THOUGHT THAT I TURNED THE GEAR SELECTOR KNOB TO PARK WHEN I ACTUALLY TURNED IT TO REVERSE. I OPENED THE DOOR AND BEGAN TO EXIT MY TRUCK WHEN IT BEGAN TO ROLL BACKWARDS. I HAVE A 2010 RAM WITH A NORMAL SHIFT SELECTOR LEVER AND NEVER HAD THIS ISSUE. I THOUGHT THAT IT MIGHT TAKE A LITTLE TIME TO GET USED TO THE KNOB STYLE, BUT AFTER 20 MONTHS, I AM STILL HAVING ISSUES. I HAVE SPOKEN TO OTHERS WITH THIS STYLE KNOB AND THEY HAVE EXPERIENCED THE SAME ISSUE. EACH TIME THIS OCCURRED WAS IN MY DRIVEWAY EITHER GETTING THE MAIL OR TO RUN INTO THE GARAGE TO GET SOMETHING. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875575June 21, 2016
AIR BAGS, SEAT BELTS, EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875119June 21, 2016
AIR BAGS
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NO RESPONSE FROM DEALERSHIP IN REFERENCE TO STEERING WHEEL WIRING RECALL/AIR BAG NOTICE. *SMD THE CONSUMER REFERENCED RECALL # 15V459000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875078June 19, 2016
SEATS
I WAS REAR ENDED AT A DEAD STOP. UPON IMPACT MY SEAT(DRIVERS) SLID ALL THE WAY BACK CAUSING ME TO NOT KEEP MY FOOT ON OR REACH THE BREAK CAUSING ME TO ROLL FORWARD AND HIT THE PERSON IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10874537June 16, 2016
VEHICLE SPEED CONTROL
ON 5 DIFFERENT OCCASIONS THIS TRUCK HAS GONE INTO WHAT THE DEALERSHIP IS REFERRING TO AS LIMP MODE. NO MATTER WHAT SPEED YOU ARE TRAVELING THE TRUCK INVOLUNTARILY DOWN SHIFTS INTO A SPEED AVERAGING 20 MILES PER HOUR WITHOUT WARNING. THIS HAPPENED TWICE WHILE TRAVELING ON THE HIGHWAY DOING APPROXIMATELY 65 MILES AN HOUR. THE OTHER THREE TIMES THE SPEED WENT FROM 30-45 MILES PER HOUR DOWN TO 25 MILES PER HOUR. WHEN THIS HAPPENS THE DASH BOARD LIGHTS UP INDICATING AN ELECTRONIC THROTTLE LIGHT PROBLEM. EACH TIME THIS HAPPENED THE TRUCK WAS TAKEN BACK TO THE DEALERSHIP THAT WE PURCHASED IT FROM. THE FIRST TIME A PCM UPDATE FOR THE VOLTAGE CODE 18-19-04-EH WHICH DID NOT REMEDY THE DEFECT, JUST A FEW DAYS LATER, ON MARCH 10, 2016 THE VEHICLE SUFFERED THE SAME DEFECT WHICH CREATED A POTENTIALLY HAZARDOUS SITUATION SINCE THE VEHICLE WAS BEING OPERATED ON A MAJOR ROADWAY. AGAIN, FREEDOM CHRYSLER LOOKED AT THE VEHICLE AND REPLACED THE BOOST SENSOR (68211211AA SENSOR-INTAKE MANIFOLD) AGAIN 1 DAY AFTER THIS WAS RETURNED TO US IT WENT BACK INTO LIMP MODE. THIS TIME (3-21-16) THE INCIDENTS WERE REPORTED TO CHRYSLER AT 800-423-6343 AND WE WERE GIVEN A CASE NUMBER AND A CASE REPRESENTATIVE. THE CASE MANAGER OFFERED AT THIS TIME TO REIMBURSE US 1 MONTHS PAYMENT DUE TO THE LOSE USE OF THE VEHICLE. WE DECLINED PAYMENT UNTIL WE KNEW THE VEHICLE WAS FIXED PROPERLY AND THAT NO OTHER ISSUES WOULD ARISE. THE FOURTH TIME THE TRUCK WENT INTO THIS MODE ALL OF THE INJECTORS WERE REPLACED. 1 DAY LATER THERE WAS A VERY LOAD NOISE COMING FROM THE TRUCK SO IT WAS RETURNED YET AGAIN. THIS TIME FREEDOM CHRYSLER SAID WE HAD RECEIVED A DEFECTIVE INJECTOR AND THEY CHANGED ONE OF THE NEW INJECTORS OUT FOR ANOTHER ONE. WE ARE NOT WILLING TO RISK OURS/OTHERS LIVES BY DRIVING THIS TRUCK. WE HAVE ASKED FREEDOM CHRYSLER AND CHRYSLER MOTORS TO REPLACE THIS VEHICLE TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874575June 16, 2016
UNKNOWN OR OTHER
THE TWO FRONT DOME LIGHTS FLICKER AND HAVE DIMMED FROM THE ORIGINAL BRIGHTNESS AT PURCHASE DATE. I HAVE HAD THE MASTER SWITCH REPLACED AND FINALLY THE OVERHEAD DOME CONSOLE REPLACED AS IT WAS UNDER WARRANTY. THIS FIXED THE PROBLEM BRIEFLY, NOW BOTH LIGHTS ARE NOT ADEQUATE FOR USE AS THEY FLICKER AND ARE DIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874340June 15, 2016
EQUIPMENT, AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO THE DEALER WHO DECLINED TO HONOR THE RECALL REPAIR BECAUSE THEIR SYSTEM INDICATED THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS NOT SERVICED FOR ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/29/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874170June 14, 2016
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE, ABS, AND ESC WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SPEEDOMETER AND CRUISE CONTROL SEIZED AND THE VEHICLE LOST ACCELERATION. THE DEALER DIAGNOSED THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874198June 14, 2016
AIR BAGS, POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874230June 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR CONDITIONING, RADIO, AND SPEEDOMETER SEIZED. THE INSTRUMENT PANEL LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874286June 14, 2016
ENGINE
CATASTROPHIC EXHAUST GAS RECORD VALVE (EGR) AND EGR COOLER FAILURES WHICH RESULTED IN PLASTIC INTAKE MANIFOLD FAILURE. EGR COOLER SEVERELY PLUGGED WITH SOOT/CARBON WELL BELOW MILEAGE PERIOD OF FEDERAL EMISSIONS WARRANTY. NO SPECIFIED SERVICE REQUIREMENTS FOR THIS EGR SYSTEM. DAMAGE RESULTED IN SUBSTANTIAL LOSS OF POWER, UNABLE TO MAINTAIN MINIMUM SPEED ON INTERSTATE 85 WHEN INTAKE MANIFOLD FAILURE OCCURRED. VISIBLE BLACK SMOKE/SOOT WAS BEING EMITTED FROM EXHAUST UNDER ACCELERATION DURING THIS FAILURE, CLEARLY NOT IN COMPLIANCE WITH EMISSIONS STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873798June 13, 2016
ELECTRICAL SYSTEM
THE IGNITION SWITCH IS IN A POSITION WHERE IT CAN BE BUMPED BY THE DRIVERS KNEE. I WAS DRIVING THE TRUCK, BUMPED THE KEY FOB WITH MY KNEE, AND THE TRUCK DIED. I WAS TRAVELING AT HIGHWAY SPEED AT NIGHT, AND THE TRUCK COMPLETELY SHUT OFF. THIS IS A SIGNIFICANT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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