Ram 1500 Complaints

11,877 consumer complaints on file.

#11270697October 24, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN COMING TO A STOP, A STRONG SMELL OF DIESEL AND DEF OR ANTI FREEZE COMES INTO CAB. WINDOWS ARE UP, IT COMES THRU THE VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270870October 24, 2019
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THIS VEHICLE HAS A 3.0 ECO DIESEL ENGINE. CHRYSLER HAD A RECALL TO UPDATE THIS ENGINE WHICH I HAD THEM DO. EVER SINCE THE UPDATE THERE HAS BEEN A LONG PAUSE AFTER PUSHING ON THE ACCELERATOR TILL THE ENGINE SPEEDS UP. THIS OFTEN TIMES RESULTS IN A DANGEROUS SITUATION WHEN PULLING OUT TO MERGE INTO TRAFFIC. WE LIVE NEAR A BUSY ROUND ABOUT AND WHEN PUSHING ON THE GAS TO ENTER, NOTHING HAPPENS SO YOU PUSH DOWN MORE, THEN ALL AT ONCE IT TAKES OFF LIKE A BULLET AND YOU HOPE YOU DON'T HIT SOMEBODY. I HAVE TAKEN IT BACK TO THE DEALER MORE THAN ONCE AND THEY SAY THEY CAN'T DO ANYTHING TO CORRECT IT. I HAVE CALLED THE RECALL NUMBER AT RAM AND DIDN'T GET ANYWHERE THERE EITHER. THE DEALER SAID THEY GET A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NO FIX. THIS IS A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270615October 24, 2019
ENGINE, POWER TRAIN
THIS PERTAINS TO MY 2015 DODGE RAM WITH THE 3.0 LITER ECODIESEL ENGINE. EVER SINCE I GOT THE REQUIRED EMISSIONS CONTROL ENGINE AND TRANSMISSION SOFTWARE UPDATE FROM FIAT CHRYSLER AUTOMOBILES (FCA), MY TRUCK'S ENGINE PERFORMANCE HAS BEEN AFFECTED TO THE EXTENT THAT I CANNOT DEPEND ON IT'S EXCELLERATION. I PRESS ON THE GAS PEDDLE, AND THE ENGINE HESITATES SEVERELY BEFORE IT ACCELERATES. FROM A STOP SIGN OR A RED LIGHT, THE HESITATION IS SUCH THAT I WON'T TRY TO CROSS THE INTERSECTION IF THERE ARE ANY CARS EITHER TO MY RIGHT OR LEFT. SIMILARLY, THE HESITATION AND ACCELERATION LAG MAKES MERGING ONTO A HIGHWAY A SAFETY CONCERN. THE TRUCKS FUEL ECONOMY HAS ALSO BEEN NEGATIVELY AFFECTED. I URGE THE NHTSA TO COMPEL CFA TO REVERSE THE SOFTWARE UPDATE, OR FIX IT SUCH THAT THE TRUCK IS NO LONGER A DRIVING SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270471October 23, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AFTER COMPLETING THE EMISSIONS RECALL ON THE ECO DIESEL A SIGNIFICANT LAG IN ACCELERATION HAS OCCURRED. THIS LAG IMPACTS ABILITY TO KEEP WITH THE FLOW OF TRAFFIC WHEN MERGING ETC. THIS IS A SAFETY HAZARD AS IT IS UNPREDICTABLE AND DRIVER CANNOT DETERMINE ACCELERATION BY SIMPLY PRESSING THE PEDAL DOWN - SOMETIMES WITH A 5-10 SECOND DELAY IN RESPONSE TO ACCELERATE. THIS CAN OCCUR FROM A STOP, AND MERGING ONTO A HIGHWAY, FROM A STOP LIGHT AND MAKING A UTURN IN THE AUTHORIZED AREAS, WHEN MERGING ONTO A FREEWAY RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270224October 22, 2019
STEERING
I WAS DRIVING TO WORK ABOUT TO MAKE A RIGHT TURN WHEN MY POWER STEERING STOPPED WORKING AND AN INDICATOR LIGHT CAME ON. LUCKY I WAS STOPPED AT A LIGHT SO I WAS ABLE TO SAFELY PULL OVER TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270273October 22, 2019
UNKNOWN OR OTHER, ENGINE
VEHICLE STALLS RANDOMLY VEHICLE STALLS RANDOMLY WHILE DRIVING. DEALER CAN'T FIND ISSUE. VEHICLE JUST SHUTS OFF WHICH IN MY OPINION MAKES IT UNSAFE. DEALER HAD A 'OH WELL GOOD LUCK, TRADE IT IN AND HOPE IT DOESN'T STALL' ATTITUDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270257October 22, 2019
UNKNOWN OR OTHER
I HAVE A RAM 2016 ON MORE THAN ONE OCCASION MY TRUCK ACCELERATED ON IT'S OWN WHILE I WAS DRIVING. ONCE ON THE INTERSTATE GOING AROUND 70 MPH (HAD 3 PASSENGERS WITH ME) AND TWICE TODAY 10/22/19 IN MORNING TRAFFIC AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. IT TOOK HITTING THE BRAKES SEVERAL TIMES TO STOP. I TOOK IT TO THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270275October 22, 2019
SEAT BELTS
SEAT BELT WON'T LATCH. LATCH BUTTON WILL STAY IN OPEN POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269670October 21, 2019
POWER TRAIN
2015 RAM 1500 ECODIESEL. CONSUMER WRITES WITH CONCERN TO DELAY IN ACCELERATION. *AS THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND KNEW OF THE DEFECT. THE MANUFACTURER STATED THE VEHICLE WAS SAFE TO DRIVE, BUT THE CONSUMER DISAGREED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269886October 21, 2019
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (1700 LINCOLN HWY #103, LANGHORNE, PA 19047, (215) 757-4961) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269900October 21, 2019
ENGINE, POWER TRAIN
EXTREME LAG DURING ACCELERATION HAS ALMOST RESULTED IN MULTIPLE ACCIDENTS. WORK COMMUTE HAS ME TURNING LEFT ONTO BUSY ROAD WITH LIMITED VISIBILITY DUE TO BLIND CORNER AND I'VE ALMOST BEEN T-BONED/REAR ENDED BECAUSE OF THE LAG BETWEEN GIVING THE TRUCK GAS AND ACTUAL ACCELERATION. THIS IS BECOMING MORE PREVALENT AS TEMPERATURES DROP. THIS MORNING I SPUN OUT TRYING TO AVOID BEING REAR ENDED WHILE PULLING OUT BECAUSE THE THROTTLE GOES FROM LAG TO FULL THROTTLE WITH NO GRADUAL ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269906October 21, 2019
ELECTRICAL SYSTEM:SOFTWARE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THERE WAS A SOFTWARE PATCH UPDATE REQUIRED FOR THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HEALEY CHRYSLER, DODGE, JEEP, RAM (557 NY-52, BEACON, NY 12508, (845) 831-1148) FOR THE UPDATE TO BE PERFORMED. AFTER THE UPDATE WAS PERFORMED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT IT TOOK 10-15 SECONDS BEFORE THE VEHICLE WOULD MOVE FORWARD. ALSO, WHILE DRIVING ON A HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE OVER 70 MPH. THE CONTACT INFORMED THE DEALER OF THE VEHICLE'S LACK OF PERFORMANCE. THE DEALER STATED THAT DUE TO THE SYSTEM UPDATE, THE VEHICLE WOULD TAKE TIME TO BECOME ACCUSTOMED TO THE UPDATE AND THAT, OVER TIME, THE VEHICLE WOULD RESUME NORMAL DRIVING. THE CONTACT STATED THAT THE FAILURE CONTINUED WHILE DRIVING HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE STILL AWAITING ANOTHER SOFTWARE UPDATE TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269950October 21, 2019
ELECTRICAL SYSTEM
RAM 1500 FUEL GAUGE DROPS TO EMPTY AND EMPTY SIGNAL COMES ON WHILE DRIVING OR AT A STAND STILL ALSO STATES "FUEL SENSOR FAIL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270043October 21, 2019
VEHICLE SPEED CONTROL
WHILE DRIVING WITH CRUISE CONTROL ON AND I HAVE TO HIT THE BRAKE TO KICK THE CRUISE CONTROL OFF .SOMETIMES WHEN I PUSH THE BUTTON TO KICK IT BACK ON IT WILL NOT GO BACK ON, SO I TURN THE CRUISE OFF AND BACK ON IT WILL NOT WORK UNTIL I STOP AND TURN THE TRUCK OFF AND START IT BACK UP BEFORE THE CRUISE CONTROL WILL RESET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270055October 21, 2019
SUSPENSION, UNKNOWN OR OTHER
WELL DOCUMENTED, KNOWN SERVICING ISSUES WITH 'AIR RIDE SUSPENSION' SYSTEM INSTALLED IN 2017 RAM 1500 TRUCK. A SIMPLE ONLINE INVESTIGATIVE SEARCH REVEALS COUNTLESS SCORES OF SERVICE CASES AND HIGHLY CATASTROPHIC FAILURES OF MANY ASPECTS OF THIS EQUIPMENT SYSTEM WHICH HAVE BEEN KNOWN TO THE MANUFACTURER (RCA CORPORATION) FOR MANY MANY YEARS AND THESE FAILURES OF THIS SUSPENSION SYSTEM CONTINUE TO HAUNT CONSUMERS AND HAVE RESULTED IN SERIOUS SAFETY CONCERNS AMONGST OTHER INCONVENIENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269730October 20, 2019
ENGINE
EXHAUST MANIFOLD BOLTS BROKEN CAUSING AN EXHAUST LEAK AT START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269806October 20, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I AM WRITING THIS FOR MY ELDERLY FATHER. HE HAS A 2015 RAM 1500 DIESEL PICK UP TRUCK THAT FALLS UNDER THE ECO DIESEL SETTLEMENT (CLASS ACTION LAWSUIT). MY DAD HAD THE APPROVED EMISSIONS MODIFICATION (AEM) THAT WAS REQUIRED TO UPDATE THE EMISSIONS CONTROL SOFTWARE ON MAY 28, 2019. AFTER THE AEM COMPLETED BY THE DEALER, THE TRUCK HAD THROTTLE ISSUES. WHEN MY DAD PUSHED THE PEDAL TO ACCELERATE, THE VEHICLE WOULD SIGNIFICANTLY LAG TO THE POINT OF NOT ACCELERATING. THIS IS A **CONTINUOUS** AND DANGEROUS CONDITION THAT WAS CAUSED BY THE FACTORY SUPPLIED SOFTWARE UPDATE. MY DAD MADE A COMPLAINT TO THE DEALER THREE HOURS AFTER THE AEM WAS UPDATED ON 5/28/19. HE ALSO COMPLAINED TO THE DEALER ON JUNE 6, 7, 8 2019 AND ON MANY OTHER OCCASIONS. THEY TELL HIM IT COULD TAKE 6 MONTHS TO FIX THIS DANGEROUS CONDITION. THE FACTORY "FIX" HAS NOW CREATED A DANGEROUS CONDITION. THE DEALER EITHER CAN'T OR WON'T FIX IT. MANY PEOPLE HAVE APPARENTLY COMPLAINED TO THE DEALER TO WHERE THE DEALER IS NOW ADVISING VEHICLE OWNERS TO NOT INSTALL THE FACTORY AEM "FIX". THE DEALER TELLS MY DAD THAT FACTORY/CORPORATE IS WORKING ON A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269546October 19, 2019
VISIBILITY/WIPER
DRIVER'S VISOR BROKE WHILE DRIVING, IT FELL INTO THE VISION PATH DANGLING BY THE POWER CABLES. UPON INSPECTION ONLY PLASTIC HOLDS THE METAL ROD IN PLACE, NO GROMMET OR SNAP WASHER IS USED AT THE END OF THE ROD TO SECURE IT IN THE CEILING MOUNT; THE ROD THAT EXTENDS INTO THE BASE IS FREE TO FALL OUT ONCE THE PLASTIC BREAKS. VISOR DOES NOT FREE FALL TO FLOOR, BUT REMAINS SWINGING IN FRONT OF DRIVER, RESULTING IN SEVERE DISTRACTION AND HAVING TO FIGHT TO BREAK THE WIRING FREE TO REMOVE IT QUICKLY. PLASTIC BROKE DURING NORMAL USE SWINGING THE VISOR NORMALLY, POSSIBLY BINDING IN THE MOUNT LED TO THIS, AS THE PLASTIC REMAINING DOES NOT EASILY SWIVEL. PICTURES OF MOUNT AND VISOR ROD ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269496October 18, 2019
SUSPENSION
I'VE BEEN HAVING PROBLEMS WITH THE AIR RIDE SUSPENSION ON MY 2014 DODGE RAM LONGHORN AND I FEAR THIS PROBLEM COULD RESULT INTO A MAJOR ISSUE FOR MYSELF AND MY CHILDREN. I'VE LOOKED ONLINE AND THERE SEVERAL PEOPLE WHO HAVE THE SAME PROBLEM. PLEASE HELP! I DON'T WANT THIS ISSUE TO HAVE ANY CATASTROPHIC PROBLEMS FOR MYSELF AND MY KIDS THAT I TAKE TAKE TO AND FROM SCHOOL. ALSO THIS VEHICLE HAS TO GET ME TO AND FROM WORK. PLEASE RESPOND AND HELP. THE FIRST TIME OF THE MALFUNCTION MYSELF AND KIDS WHERE IN MOTION HEADED TO SCHOOL AND THE REAR SUSPENSION COMPLETELY WENT OUT. THE TRUCK WAS BOUNCING VERY HARD AND WE COULD FEEL EVERY BUMP IN THE ROAD. THE SECOND TIME I WAS ON THE HIGHWAY DRIVING TO WORK AND IT DID THE SAME THING. I PULLED OVER AND CALLED TOW TRUCK AND MY HUSBAND HAD TO PICK ME UP AND DRIVE ME TO WORK. THE THIRD TIME I WAS HEADED TO TAKE MY KIDS TO SCHOOL AND THE TRUCK WAS LOW ON THE GROUND SO I STARTED IT TO SEE IF IT WOULD RISE UP BUT NOTHING HAPPENED AND IT WAS STILL DRIVING REALLY BAD MAKING EVERY BUMP FEEL LIKE I WOULD LOOSE CONTROL OF THE VEHICLE. I FEEL THIS IS VERY UNSAFE AND I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269220October 17, 2019
STEERING
LOST POWER STEERING WHILE BACKING UP A CAMPER TRAILER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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