Ram 1500 Complaints

11,877 consumer complaints on file.

#11268814October 16, 2019
ENGINE
MOST OF 2013 RAM 5.7 LITER ENGINE HAS A VALVE TRAIN PREMATURE WEAR RESULTING ON A LOUD TICKING ENGINE NOISE FROM WORN OUT CAMSHAFT MOST VEHICLES BARELY OVER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268875October 16, 2019
ENGINE
HAD THE AEM EMISSION RECALL DONE NOW TRUCK RUNS BAD. SLUGGISH AND NO THROTTLE RESPONSE FOR 4 TO 5 SECONDS. LOST 5 MILES PER GALLON. SHIFT POINTS CHANGED. LOTS OF PINGING AND TURBO BACK FLUSH. LOUD AND SOUND LIKE ROD OR CYLINDER RATTLING. NO POWER PULLING TRAILER OR WHEN CLIMBING HILLS, HAVE TO KEEP IT FLOORED. DEALER CONFIRMED ALL PROBLEMS AND SAYS NOTHING THEY CAN DO. AROUND 55000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268910October 16, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING HOME FROM WORK. HAD USED CRUISE CONTROL AT 70MPH ON FREEWAY, BUT HAD NOT USED IT IN TOWN. I WAS DECELERATING FOR A STOP LIGHT, WHEN IT TURNED GREEN. I WAS PROBABLY TRAVELING 15-20MPH WHEN I BEGAN ACCELERATING AGAIN. I HEARD A CLICK, LIKE A RELAY OR SOLENOID AND THE VEHICLE BEGAN TO ACCELERATE AS IF I HAD HIT "RESUME". LAST SPEED PRESET HAD BEEN 70MPH. I WAS ABLE TO CANCEL THE ACCELERATION BY HITTING THE BRAKES, BUT I NEARLY REAR ENDED THE CAR IN FRONT OF ME. I DID NOT HIT "RESUME" BY MISTAKE EITHER, AS MY HAND WAS NOT ON THE STEERING WHEEL NEAR THE BUTTONS. IN FURTHER TROUBLESHOOTING, THE CRUISE WILL NOT ENGAGE BELOW 25MPH. IF RESUME IS PUSHED BEFORE PASSING 25MPH (DURING ACCELERATION), THEN NOTHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268976October 16, 2019
STEERING
POWER STEERING WORKS AND DON'T WORK DONT WORK WHEN TEMP IS 40;OR BELOW THEN DRIVE FOR 10_12 MILES SHUT ENGINE OFF RESTART AND POWER STEERING WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268656October 15, 2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S BACKUP CAMERA WOULD NOT OPERATE PROPERLY. THE SCREEN WAS EITHER DARK OR SHOWED A SCRAMBLED IMAGE. THE CONTACT STATED THAT A SOFTWARE UPDATE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO PERFORM THE UPDATE, BUT THE SAME WARNING INDICATOR ILLUMINATED AND NO UPDATE OCCURRED. THE CONTACT TOOK THE VEHICLE TO MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT (5340 HWY 70 W, MOREHEAD CITY, NC 28557, 252-247-2003) AND WAS INFORMED THAT THE BACKUP CAMERA WAS DEFECTIVE. THE CAMERA WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,781.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268793October 15, 2019
POWER TRAIN
WHEN THE VEHICLE IS IN GEAR THEN STOPPED AND PLACED IN PARK BUT NOT SHUT OFF IT WILL NOT GO BACK INTO GEAR. THIS STARTED THE END OF JUNE 2019. IT HAS OCCURRED AT LEAST SEVEN TIMES. IT HAS OCCURRED IN DRIVEWAYS, PARKING LOTS, AND LANDSCAPE AND LUMBER YARDS. AT THE YARDS IT BLOCKED ONCOMING TRAFFIC.IT HAPPENED WHEN THE VEHICLE WAS HALF WAY INTO OUR STREET FROM OUR DRIVEWAY WHERE VEHICLES HAD TO DRIVE AROUND THE TRUCK. THIS COULD HAVE RESULTED IN INJURY THE DODGE DEALER RAN THREE CHECKS ON THE TRUCK AND TOLD US THE PROBLEM NEVER REGISTERS ON THEIR COMPUTER NOR COULD THEY GET THE PROBLEM TO REPLICATE. AFTER MANY COMPLAINTS THE DEALERSHIP REPLACED THE SHIFTER CONTROLLER. THE PROBLEM OCCURRED AGAIN WITHIN AN HOUR AFTER THE ATTEMPTED REPAIR. WE HAVE TO BE CAREFUL WHERE WE DRIVE THE VEHICLE SO WE SO NOT PUT OURSELVES IN A DANGEROUS SITUATION. WE COULD NOT BE ASSURE THE VEHICLE WOULD FO INTO GEAR WHEN DOING A THREE POINT TURN. WE HAVE A VIDEO OF THIS PROBLEM BUT I COULD NOT GET IT TO COPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268278October 14, 2019
ENGINE
WHILE STARTING MY VEHICLE IN THE MORNING, IN NEUTRAL IDLE, A CLICKING SOUND WAS COMING FROM UNDER THE ENGINE ON THE DRIVER SIDE. THE CLICKING SOUND INCREASED AS I ACCELERATED THE VEHICLE. ONCE I PULLED OVER AND INVESTIGATED AND FOUND THE NOISE COMING FROM THE MANIFOLD BOLTS THAT HAVE BROKEN/SHEARED OFF. NOTICED BOLTS ON PASSENGER AND DRIVER SIDE ARE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268281October 14, 2019
STEERING
WHILE DRIVING 35MPH, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON. MY WHEEL ALIGNMENT WAS NOT LONGER STRAIGHT. I WENT TO A ALIGNMENT SHOP AND THE TECH SAID THE RACK AND PINION IS NO GOOD, THE BUSHINGS ARE WORN AND THEY CAN NOT ALIGN THE VEHICLE. RACK AND PINION BOLTS ARE NOT STRAIGHT. BUSHINGS ARE WORN. PICTURES ARE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268164October 13, 2019
VEHICLE SPEED CONTROL
CRUISE CONTROL WILL NOT ACTIVATE UNTIL THE BUTTON IS PRESSED 6 OR 7 TIMES, TAKING YOUR ATTENTION FROM THE ROAD TO THE DISPLAY TO SEE IF IT TURNS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268211October 13, 2019
POWER TRAIN
THE "SERVICE ELECTRONIC THROTTLE CONTROL" LIGHT AS WELL AS THE "CEL" ILLUMINATE AND THE VEHICLE GOES IN TO LIMP MODE. I HAD THIS ISSUE AT 3100 MILES AND IT LEFT THE VEHICLE INOPERABLE UNTIL A DEALERSHIP PERFORMED A PROGRAMMING FLASH. NOW AT 31100 MILES THE ISSUE HAS HAPPENED AGAIN NEARLY CAUSING ME TO GET T-BONED DUE TO THE LIMP MODE CAUSING A SIGNIFICANT POWER REDUCTION. THE TRUCK HAS BEEN SITTING AT THE DEALERSHIP FOR FOUR DAYS NOW WITHOUT ANY FURTHER COMMUNICATION FROM THEM. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY RAM, MY TRUCK HAS THE ECODIESEL ENGINE. I HAVE FOUND MANY OTHER COMPLAINTS ON THIS SAME ISSUE ACROSS THE FIAT/ CHRYSLER LINEUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267830October 11, 2019
POWER TRAIN, VISIBILITY/WIPER
#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267904October 11, 2019
STEERING
VEHICLE ELECTRONIC POWER STEERING FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267918October 11, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY STOCK DRIVESHAFT IS RUBBING INTO MY STOCK GAS TANK. I BELIEVE TO BE THE CASE ON ALL 2014 REGULAR CAB 1500 WITH THE 3.92 REAR END. THE KEY HERE IS THE 3.92 REAR END ON THIS TRUCK. THEY USED AN OVERSIZE ADAPTER PLATE THE MOUNT THE DRIVE SHAFT AND THERE IS NOT ENOUGH CLEARANCE WHEN TURNING LEFT AND THE BED ROLLS. I HAVE GAUGE MARKS IN MY TANK AND FCA IS REFUSING TO LOOK AT THE EVIDENCE EVEN THOUGH A RAM DEALER POINTED IT OUT TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267931October 11, 2019
ENGINE
TL* THE CONSUMER OWNS A 2019 RAM 1500. WHILE STARTING THE VEHICLE, THE CONSUMER HEARD AN ABNORMAL TICKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER DODGE JEEP RAM OF TULSA (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114, 405-749-1111) WHERE IT WAS DIAGNOSED THAT THE MANIFOLD EXHAUST BOLTS WERE CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,000. *BF VEHICLE WAS REPAIRED BY ELITE AUTOMTIVE, 7317 N. CLASSEN BLVD, OLKAHOMA CITY, OK 73116 *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267670October 10, 2019
STEERING
WHILE STEERING LEFT, THE STEERING WHEEL GETS HUNG UP, AND DOES RETURN TO CENTER WITHOUT FORCING IT BACK TO CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267701October 10, 2019
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THERE IS A SPRING IN THE STEERING COLUM THAT ALLOWS THE AIR BAGS, VOLUME CONTROL, CRUISE CONTROL, HEATED STEERING WHEEL, AND ANYTHING ELSE LOCATED ON THE STEERING WHEEL TO WORK. IT BROKE NOT COVERED UNDER WARRANTY SHOULD BE A RECALL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267706October 10, 2019
ELECTRICAL SYSTEM
DASHBOARD FROM TIME TO TIME WILL GO COMPLETELY OUT FOR A FEW SECONDS AND REBOOT WHILE DRIVING. DURING THIS TIME NO DASHBOARD INFORMATION IS AVAILABLE. IT IS HARD TO REPRODUCE BECAUSE IT HAPPENS RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267798October 10, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
AFTER THE V08 RECALL AEM UPDATE, THE TRUCK HAS NO POWER WHEN ACCELERATING FROM A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267322October 9, 2019
WHEELS
' THE TRUCK WAS RETURNED 9/20/2019 WITH THE DIPSTICK SITTING OUT UNDER THE HOOD, THE ENGINE COVER NOT ON, WITH A SCRATCH ON THE LEFT FENDER, SCRATCHES ON EACH SIDE OF THE BUMPER, WRONG TIRES AND RIMS, MY RIGHT FRONT LIGHT AND BLINKER ARE NOT WORKING, AND MY TRUCK HAS GREASY HAND PRINTS ALL OVER IT. TO RESOLVE THIS PROBLEM, I WOULD LIKE YOU TO REFUND THE $306.04 FOR THE COOLANT FLUSH(DONE), REPAIR THE SCRATCHES ON THE BUMPER AND FENDER,FIX THE HEADLIGHT AND RETURN MY ORIGINAL TIRES AND RIMS. WHEN I FIRST LEARNED OF THIS PROBLEM, I CONTACTED CHRIS DOOLEY AT BOERNE DODGE 9/21/2019, AND WAS TOLD THAT THEY WOULD REFUND $306.04, REPAIR THE SCRATCHES AND HEADLIGHT(BOERNE SAYS THESE ARE COMPLETE). I BELIEVE THAT THIS RESPONSE IS UNFAIR BECAUSE I NEED MY CORRECT TIRES.. I PURCHASED THIS VEHICLE FROM BOERNE DODGE ON 5/17/2019 SO THEY SHOULD HAVE RECORDS OF THE TIRES THAT WERE ON THE TRUCK. MY VEHICLE CHECKUP REPORT FROM BOERNE DODGE ON 8/8/2019 SAYS MY TIRES WHERE AT 8/32 AND I HAD A COURTESY TIRE CHECK FROM FIRESTONE SHOWING THE RIGHT FRONT TIRE IS 6/32, LEFT FRONT IS 4/32 AND THE REAR TIRES ARE AT 11/32 (BRAND NEW). FIRESTONE STATED THAT IN LESS THAN 1,000 MILES THERE IS NO WAY MY TIRES WENT FROM 8/32 TO 6/32 LET ALONE 4/32. ALSO, WOULD ONE OF YOUR USED TRUCKS BE SOLD WITH TIRE TREADS THAT DIFFERENT? THE DIFFERENCE IN THESE TREADS CAN CAUSE DAMAGE TO THE VEHICLE'S DIFFERENTIALS AND/OR VISCOUS COUPLINGS. FIRESTONE ALSO SAID THAT THE BRAKE DUST ON THE FRONT TIRES WOULD NOT HAVE OCCURRED WHEN THE ENGINE WAS BEING REPLACED WHICH IAS STATE BY THE MANAGER OF YOUR SERVICE DEPARTMENT ON 9/23/2019 WHEN I WENT TO ADDRESS THE ISSUES ABOVE. I HAVE ALSO SPOKEN TO ANOTHER CHRYSLER DEALER AND THEY SAID THE TWO FRONT TIRES ARE REMOVED WHEN AN ENGINE IS REPLACED. AT THE TIME OF MY TRUCKS REPAIR THERE WERE 3 OTHER TRUCKS WITH THE SAME ISSUE. I AM SURE MY TIRES AND ANOTHER TRUCKS WERE SWITCHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266951October 8, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
THIS HAS HAPPENED ON A MULTITUDE OF OCCASIONS. WHILE DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT, THE TRACTION CONTROL LIGHT WILL BOTH COME ON. AT THE SAME TIME AS THE LIGHTS THE MESSAGES SHOW UP AND SAY TO SERVICE SHIFTER KNOB, THEN RIGHT AFTER THAT THE SERVICE TRAILER BRAKE SYSTEM MESSAGE SHOWS UP AND WILL BE THE ONLY MESSAGE FOUND IN THE MESSAGES FOLDER. THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT STAY ON. WHEN TRYING TO GET THE TRACTION CONTROL LIGHT TO GO OUT BY PRESSING THE TRACTION CONTROL BUTTON, NOTHING HAPPENS. THIS IS TELLING ME THAT I DO NOT HAVE ANY TRACTION CONTROL. THIS WILL BECOME A MAJOR ISSUE WHEN IT SNOWS. EACH OF THESE INSTANCES HAVE HAPPENED WHILE MOVING BOTH ON AND OFF THE HIGHWAY AND WHILE AT A STOP. THIS HAS HAPPENED ALSO WHILE ON THE HIGHWAY ABOUT SEVEN MONTHS AGO WHILE ON THE HIGHWAY IN THE SNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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