Ram 1500 Complaints

11,877 consumer complaints on file.

#11299459January 15, 2020
SUSPENSION
THE AIR SUSPENSION ON MY 2017 RAM 1500 HAS MALFUNCTIONED. IT WILL GO FROM WORKING GOOD, TO NO SUSPENSION AT ANY TIME WITH NO WARNING. THEN THE DRIVERS SIDE WILL HAVE NO SUSPENSION, AND THE PASSENGER SIDE WILL JACK UP TO OFF ROAD 2. AGAIN, WITHOUT ANY WARNING OR ME DOING ANYTHING TO PROMPT IT. MAKES THE TRUCK VERY SQUIRRELY TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299465January 15, 2020
FUEL/PROPULSION SYSTEM
2015 RAM 1500 WITH 69,000 MILES ON IT AND THE CHECK ENGINE LIGHT COMES ON WHEN TRUCK GETS TO A HALF TANK OF GAS HAD THE CODE CHECKED P0463 FUEL SENSOR LEVEL. NOW I NEVER KNOW HOW MUCH FUEL IS IN THE TANK BECAUSE CANT TRUST THE FUEL GAUGE WHILE TRAVELING ALSO TRUCK WONT START WITH REMOTE START WITH CHECK ENGINE LIGHT ON. FROM DOING SOME RESEARCH THIS SEEMS TO BE A VERY COMMON PROBLEM . ITS SAD THAT YOU PAY SO MUCH MONEY FOR A TRUCK AND HAVE TO DEAL WITH SITUATIONS LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299541January 15, 2020
SERVICE BRAKES
IN MY DRIVEWAY, WHILE BACKING UP, LEFT REAR BRAKE PAD SIMPLY FELL OUT OF THE BRAKE ONTO THE DRIVEWAY. BRAKE PEDAL WENT TO THE FLOOR. TRUCK WOULDN'T STOP UNTIL BRAKE PUMPED BACK UP.. DEALER SAYS "THIS HAPPENS". REALLY? THERE WAS NO ACCIDENT; NO IMPACT; NO EFFORT AT SELF-REPAIR OR PARTS REPLACEMENT. IT JUST FELL OUT. FRIGHTENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299274January 14, 2020
ELECTRICAL SYSTEM, ENGINE
PARKED TRUCK. TURNED KEYFOB TO OFF. REMOVED AND LOCKED VEHICLE. NOTICED VEHICLE ENGINE WAS STILL RUNNING. GOT BACK IN AND TRIED TURNING OFF AGAIN. DIDN'T WORK. HAD TO DRIVE FOR SHORT DISTANCE. TRIED AGAIN. WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299293January 14, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2014 DODGE RAM. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH THE AIR RIDE SUSPENSION SYSTEM BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE LEANED TO ONE SIDE. THE AIR SUSPENSION MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (GENE'S CHRYSLER DODGE JEEP RAM 3400 S CUSHMAN ST, FAIRBANKS, AK 99701) FOR A DIAGNOSIS AND REPAIR. THE CONTACT STATED THAT THE PROGNOSIS WAS NOT PROVIDED, HOWEVER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299313January 14, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299366January 14, 2020
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE EXITING A PARKING SPOT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR TWENTY MINUTES. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM LINCOLN 6601 TELLURIDE DR, LINCOLN, NE 68521 (402) 817-7449, WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION AND CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER INVOICE 521651. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 85,014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299377January 14, 2020
FUEL/PROPULSION SYSTEM
FUEL GAUGE SHOWS EMPTY WHEN THE TANK IS FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299068January 13, 2020
POWER TRAIN
VEHICLE BEGAN INTERMITTENTLY "POPPING" OR "JERKING" WHILE DRIVING AND WOULD HAVE GEAR ISSUES SUCH AS APPEARING TO REMAIN IN 1ST GEAR OR WOULD FAIL TO GO INTO REVERSE. THE POPPING INTO A LOWER GEAR WOULD HAPPEN WHILE THE VEHICLE WAS MOVING AND THUS CAUSED AN IMMEDIATE TRAFFIC SLOWDOWN AND POTENTIAL ACCIDENT SITUATION. ALSO, THE VEHICLE WOULD FAIL TO REVERSE AT TIME AND WOULD ONLY REMEDY ITSELF AFTER TURNING THE VEHICLE OFF AND THEN BACK ON. THE CHECK ENGINE LIGHT WOULD INTERMITTENTLY COME ON AND OFF AND ALMOST A YEAR AGO, I WAS ADVISED BY THE DEALER (TALLAHASSEE DODGE) THAT THERE WAS A GEAR RATIO ISSUE. HOWEVER, WHEN I RECEIVED THE VEHICLE I WAS TOLD THAT ANOTHER SENSOR HAD A LEAK AND THERE WAS NO INDICATION OF A TRANSMISSION ISSUE (AT 55K MILES). NOW, THE VEHICLE HAS BEEN HAVING THE SAME INTERMITTENT ISSUES AND I HAVE RETURNED IT TO THE DEALER FOR REPAIR, NOW THE DEALER STATES THE VEHICLE IS OUT OF WARRANTY AND THE ISSUE IS AN INTERNAL TRANSMISSION PROBLEM THAT NEEDS TO HAVE A NEW TRANSMISSION INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299091January 13, 2020
STEERING
MY STEERING ON MY TRUCK KEEPS FAILING , I'VE ALMOST HAD 5 ACCIDENTS. I REPLACED THE EPS AND STILL DOING IT , THERE ARE RECALLS ON 2015 AND 2016 RAM BUT NOT MY 2014 WHICH IS DOING THE SAME THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298662January 12, 2020
FUEL/PROPULSION SYSTEM
FIRST TIME GAS CAP PROBLEM....REPLACED IT CK ENGINE LIGHT WOULD GO OFF...HAD TO LEAVE TRUCK AT DEALER 4 DAYS😡! NEXT GAS TANK NECK HAD TO REPLACED ......LEFT TRUCK AT DEALER 2 DAYS😡 NEXT GAS PUMP SHUTS OFF AS IF TANK IS FULL EVEN THOUGH IT HAS ONLY QUARTER TANK ....... TOOK IT IN TO DEALER WANTED TRUCK LEFT FOR 3-4 DAYS TO CHECK.....EMISSION PROBLEMS.....3 TIMES😡 ALL HAPPENED WHILE PARKED AT HOME AND GAS STATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298563January 11, 2020
FUEL/PROPULSION SYSTEM
FUEL SENSOR UNIT FAILURE RESULTING IN VEHICLES INABILITY TO READ HOW MUCH FUEL VEHICLE HAS. A KNOWN ISSUE FOR YEAR MAKE AND MODEL OF TRUCK. FCA HAS FAILED TO ISSUE A RECALL WHICH SHOULD HAVE BEEN DONE LONG AGO. WHILE DRIVING MY CHECK ENGINE LOGO CAME ON AND I GOT THE ERROR MESSAGE FUEL SENSOR FAILURE. I TOOK MY VEHICLE TO MY LOCAL RAM DEALERSHIP AND I WAS TOLD THIS IS A COMMON PROBLEM HOWEVER IF MY WARRANTY WAS UP FIAT CHRYSLER WILL LIKELY NOT COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298345January 10, 2020
SERVICE BRAKES
ON 01/06/2020 I WAS COMING TO A STOP AT AN INTERSECTION IN MY 2016 RAM 1500 EXPRESS ( 38,000 MILES ) AND AS I APPLIED THE BRAKE , THE PEDDLE WENT STRAIGHT TO THE FLOOR . AS I WAS NEARLY ABOUT TO COLLIDE WITH THE VEHICLES AT THE TRAFFIC LIGHT/INTERSECTION AND FRANTICALLY PUMPING THE BRAKE PEDDLE , I FINALLY GOT THE BRAKES TO ENGAGE. WHEN I FINALLY CAME TO A STOP , I WAS HAPPY TO NOT HAVE BEEN IN AN ACCIDENT AND KEPT DRIVING THINKING WHATEVER HAPPENED HAD FIXED IT'S SELF ( SUNNY DAY , AND DRY PAVEMENT ) . THE NEXT DAY ON MY WAY HOME FOR WORK I HEARD A GRINDING NOISE FROM THE PASSENGER REAR WHEEL , AND PULLED OVER TO CHECK IT OUT . I NOTICED THE ROTOR SCORED BADLY, AND THE OUTER PAD MISSING THE FRICTION MATERIAL , SO I PICKED UP A SET OF PADS AND WENT HOME TO PULL THE WHEEL OFF AND INSPECT . NOW , I HAVE BEEN A MECHANIC OVER 20 YEARS AND DONE WELL OVER A THOUSAND BRAKE JOBS/SERVICES ON HUNDREDS OF MAKES/MODELS OF VEHICLES , AND HAVE NEVER SEEN THE OUTER BRAKE PADS WARE OUT FIRST . THE TRUCK HAS ONLY 38,000 MILES ON IT AND THE FRONT BRAKES HAVE OVER 1/4" OF PAD LEFT , AND THE REARS HAVE ABOUT THE SAME , AND A BRAKE CHANGE IS A LONG WAYS AWAY , SO I WAS CURIOUS WHAT I'D FIND . I FOUND THE CALIPER TO BE IN GREAT CONDITION , GUIDE PINS / RACES TO ALL BE IN GREAT SMOOTH WORKING ORDER , AND WHEN I PRESSED THE PISTON BACK IN NOTICED GOOD SMOOTH OPERATION, ALL DUST BOOTS IN GOOD CONDITION , AND NO LEAKING BRAKE FLUID ANYWHERE . I DID HOWEVER FIND THE INNER PAD ABOUT 1/2 DELAMINATED ( FRICTION MATERIAL-TO-METAL BACK PLATE ) AND AN OUTER PAD WITH THE FRICTION MATERIAL COMPLETELY MISSING . I CLEANED UP ALL SURFACES , APPLIED PROPER GREASE , AND INSTALLED NEW PADS BECAUSE ROTOR WAS IN USEABLE CONDITION BECAUSE I CAUGHT THE PROBLEM QUICKLY . I AM CONCERNED THE OTHER PADS ON THE TRUCK MIGHT FAIL AS WELL CAUSING AN ACCIDENT , INJURY , OR FATALITY , AND WANTED TO REPORT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298347January 10, 2020
VISIBILITY/WIPER
WINDSHIELD WIPERS QUIT WORKING WITHOUT WARNING. THE FUSE DID NOT BLOW AND THE WINDSHIELD WIPER MOTOR TEST GOOD. THE INTERMITTENT WIPERS WERE WORKING WITHOUT ANY INTERRUPTION OR LAG UP UNTIL THE TIME THEY JUST STOPPED DURING A HARD RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298389January 10, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2014 ECODIESEL RECEIVED AN UPDATE / REPROGRAMMING OF ENGINE CONTROL UNIT (ECU) AND NOW HAS SERIOUS DRIVABILITY ISSUES, ESPECIALLY WHEN COLD. THROTTLE RESPONSE IS DELAYED AND, IF TRYING TO PULL INTO TRAFFIC, IS DANGEROUS DUE TO THE DELAY IN THROTTLE RESPONSE. IN ADDITION TO DRIVABILITY ISSUES, THE FUEL MILEAGE HAS DECREASED SIGNIFICANTLY, PROBABLY 20%.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298426January 10, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TRAILER BRAKE WARNING CAME ON AND IT AUTOMATICALLY SHUT OFF MY CRUISE CONTROL. I JUST HAD THE BRAKES REDONE A COUPLE OF MONTHS AGO. THIS HAS HAPPENED BEFORE, AND IT USUALLY AFTER A RECALL FOR CODE UPDATING IS DONE. I WAS ON A 4 LANE HIGHWAY DOING 70MPH WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298101January 9, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SEVERAL WARNING INDICATORS FLASHED AND THE VEHICLE STARTED TO LOOSE MOTIVE POWER BUT DID NOT STALL. THE CONTACT PULLED OVER IN A PARKING LOT WHERE THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,400. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298127January 9, 2020
ENGINE
EXHAUST MANIFOLD BOLTS HAVE BROKEN DUE TO POOR DESIGN CAUSING AN EXHAUST LEAK INTO THE CABIN. MULTIPLE COMPLAINTS ABOUT THIS BUT NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298160January 9, 2020
ENGINE
ENGINE LIFTERS AND CAMSHAFT FAILURE. ENGINE MISFIRING AND POWER LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298206January 9, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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