Ram 1500 Complaints
11,877 consumer complaints on file.
- #11352509September 1, 2020AIR BAGS
IN THIS TRUCK, WHICH WE ARE TOLD WAS NOT COVERED IN FCA'S RECALL, THE ROLLOVER ACTIVATED AIR CURTAIN WAS NOT SIGNALED TO DEPLOY IN A VERY CLEAR HIGHWAY SPEED ROLLOVER, AND THE MODULE DOWNLOAD REPORT SHOWS THE CRASH EVENT AND THE 2 PRIOR, IDENTICAL DATA FOR EACH, AND NONSENSE PRE-CRASH DATA FOR THINGS LIKE SUCH AS THE WHEELS NOT TURNING, 0 VEHICLE SPEED, 0 RPMS.*DT*JB SEE ALSO ODI 11352512.*DT*JB*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #11352512September 1, 2020AIR BAGS
RE COMPLAINT 11352509 ---- CDR REPORT FROM THE MODULE DOWNLOAD IS ATTACHED - IT DOES NOT LOOK LIKE IT WAS ATTACHED TO THE PRIOR FORM I SUBMITTED.*DT*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #11352200August 31, 2020ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352241August 31, 2020UNKNOWN OR OTHER
WINDSHIELD CRACKED. 12' CRACK DUE TO STONE FROM HIGHWAY. . RAM DEALERS CANNOT CALIBRATE SENSORS ON WINDSHIELD BECAUSE RAM HAS MADE SOFTWARE AND HARDWARE TOO EXPENSIVE FOR PURCHASE. RAMFIAT STILL HAS NOT RELEASED 2020 SOFTWRE UPDATE TO 3RD PARTY VENDORS. I CALLED RAM SUPPORT AND THEY ADVISED NO ASSISTANCE CAN BE OFFERED 'AT THIS TIME'. I HAVE A NEW TRUCK I CAN'T SAFELY DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352253August 31, 2020ELECTRICAL SYSTEM
MY AIR CONDITIONING STOPPED WORKING, I TOOK IT TO A DEALER AND THEY FIXED A VALVE AND HOSE LEAK. AC STILL DIDN'T WORK. THEY REPLACED THE EVAPORATOR. ON THE WAY HOME FROM THAT, I SAW MY CHECK ENGINE LIGHT AND ANTI SKID LIGHT WERE ON. THE DEALER FIXED THAT, THE NEXT DAY, I DISCOVERED MY PANEL DISPLAY (FOR RADIO AND REAR CAMERA VIEW) WAS BLANK, NOT WORKING. I TOOK THE TRUCK BACK IN AND WAS TOLD BY SERVICE REP IT MIGHT BE $800 FIX OR HE'D TRIED TO GET WARRANTY WHICH EXPIRED TO COVER IT FOR $50.I HAVE CALLED THE SERVICE DEPT AT DEALER TWICE WITHOUT A RETURN CALL SINCE THEN. I HAVE CHECKED ON-LINE AND FOUND SIMILAR COMPLAINTS. THIS OCCURRED WHEN DEALER WAS WORKING ON IT, TRUCK WAS STATIONARY AND ONLY TRAVELED TO AND FROM DEALER FROM/TO HOME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352317August 31, 2020ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO REPAIR THE DEFECT WAS UNAVAILABLE. THE MANUFACTURER AND LOCAL DEALER LARRY H MILLER DODGE LOCATED AT 755 N 500 W, WEST BOUNTIFUL, UT 84010, WERE MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352330August 31, 2020ELECTRICAL SYSTEM
THE RIGHT TURNING SIGNAL INDICATOR WILL RANDOMLY OPERATE WITHOUT BEING MANIPULATED. THE SIGNAL CAN NOT BE TURNED OFF EASILY. SOMETIMES TURNING THE CONTROL TO THE LEFT SIGNAL POSITION WILL TURN OFF THE INDICATOR. SOMETIMES RANDOMLY MANIPULATING THE CONTROL THROUGH ITS MECHANICAL LIMITS WILL TURN OFF THE INDICATOR. THERE IS NO LOGIC OR OBVIOUS VEHICLE CONDITION THAT CAUSES THIS RANDOM OPERATION. I THINK IT'S AN ISSUE WITH INTERFERENCE WITH OTHER VEHICLE WIFI SYSTEMS IN CLOSE PROXIMITY INTERFERING WITH MY VEHICLE BUS CONTROL SYSTEMS. THIS IS A SPORADIC ISSUE AND ONLY HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE ROAD IN TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351940August 29, 2020SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TRUCK WAS IN MOTION ON A CITY STREET AT 40MPH. APPROACHED A STOP LIGHT AND THE WARNING LIGHTS ON THE DASHBOARD STARTED GOING OFF (ALL OF THEM). THE WINDSHIELD WIPERS WENT ON AND OFF BY THEMSELVES, BLINKS DIDN'T WORK, HAZARDS DIDN'T WORK, THE RPM AND MPH GAUGES KEPT GOING UP AND DOWN. THE BRAKES DIDN'T WORK SO I HAD TO USE THE EMERGENCY BRAKE TO STOP. PULLED INTO A PARKING LOT, SHUT THE VEHICLE OFF, WAITED 5 MINUTES AND STARTED IT UP AGAIN. SAME THING HAPPENED. SHUT THE VEHICLE OFF AND WAITED 10 MINUTES, STARTED IT BACK UP AND THIS TIME ONLY THE CHECK ENGINE LIGHT CAME ON. I MADE IT HOME 2 MILES DOWN THE ROAD. THE FIRST BUSINESS DAY AVAILABLE, THE DEALER CAME AND PICKED UP THE TRUCK. IT HAS BEEN WITH THE DEALERSHIP FOR THE WEEK. THE CALLED THE OTHER DAY AND SAID SOMETHING IS WRONG, THEY ARE UNABLE TO START THE VEHICLE UP NOW. THEY ARE WAITING FOR AN ENGINEER TO REVIEW IT FROM THE MANUFACTURER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352033August 29, 2020AIR BAGS
AIRBAG CHECK LIGHT RANDOMLY GOES OFF AND ON WILL DRIVING. TOOK TRUCK TO DEALER IN CAMBRIDGE,MN AND WAS TOLD PLUG CONNECTOR FOR AIRBAG UNDER FRONT PASSENGER SEAT NEEDS TO BE REPLACED. NOT COVERED BY WARRANTY SO IT WOULD COST $650 ON TOP OF THE INSPECTION FEE I NOW OWE BECAUSE IT WASN'T A PROBLEM THAT WARRANTY COVERED. DENIED THE SERVICE, IF NEED BE I CAN FIX IT MYSELF AND BETTER THAN THEM JUST SETTING UP ANOTHER JUNK PLUG CONNECTOR TO PROBABLY GET SAME PROBLEM RETURN OF N NEW CONNECTOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351787August 28, 2020STEERING
POWER STEERING QUIT WORKING. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD COST $2,260.72 TO REPAIR. THERE WAS 59,860 MILES ON THE VEHICLE. POWER TRAIN WARRANTY EXPIRES AT 60,000 MILES THEY SAID IT WAS NOT PART OF THE POWER TRAIN. I CHECKED ONLINE AND THERE WAS A RECALL ON THE POWER STEERING ASSIST FOR CERTAIN 2016 DODGE RAMS MANUFACTURED BETWEEN 1/22/2015 AND 9/13/2015. I CALLED CHRYSLER AND THE SAID THE RECALL WAS VIN SPECIFIC AND MINE WAS NOT INCLUDED IN THE RECALL. SURELY SINCE I HAD THE SAME PROBLEM IT MUST BE A DEFECTIVE PART AND SHOULD HAVE BEEN INCLUDED. THEY SAID MINE WAS ASSEMBLED IN JULY OF JULY OF 2016. I DO NOT KNOW WHEN THAT PART WAS BUILT. THE LIGHT FIRST CAME ON WHEN I STARTED THE VEHICLE THEN THE POWER STEERING DID NOT WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351825August 28, 2020ENGINE
TL* THE CONTACT OWNED A 2015 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE CONTACT TOOK THE VEHICLE TO THREE SEPARATE DEALERS AND THEY COULD NOT FIND ANYTHING WRONG. THEY SAID NOT TO WORRY ABOUT THE CHECK ENGINE LIGHT UNLESS IT STARTED TO BLINK. THE VEHICLE LOST POWER WHILE TRAVELLING UP A HILL AND DEALER ADVISED THE CONTACT TO TURN OFF THE VEHICLE AND RESTART TO REBOOT THE COMPUTER TO REGAIN POWER. THE OIL PRESSURE LIGHT ALSO CAME ON. THE VEHICLE WAS TAKEN TO THE DEALER HOMETOWN MOTORS CHRYSLER DODGE JEEP (602 HIGHWAY 95, WEISER, ID 83672 208-549-6020) AND THEY RAN A CHECK ON THE COMPUTER. THEY SAID THERE WAS A LEAK FROM THE EXHAUST BUT RESCHEDULED THE APPOINTMENT FOR THE FOLLOWING WEEK. THE CONTACT'S WIFE WAS DRIVING THE VEHICLE AND IT BACKFIRED THEN BLACK SMOKE CAME OUT BOTH TAIL PIPES. THE VEHICLE WAS PULLED OVER AND FLAMES CAME OUT OF THE HOOD. THE VEHICLE BURNT TO THE GROUND. THE MANUFACTURER HAD AN INDEPENDENT INSPECTOR CHECK THE WRECKAGE AND ABSOLVED THEMSELVES AND THE DEALER OF ANY FAULT. THERE WERE NO INJURIES AND A POLICE INCIDENT REPORT WAS FILED. THE CONTACT'S WERE WAITING FOR A SETTLEMENT FROM THEIR INSURANCE COMPANY. THE FAILURE MILEAGE WAS 88,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11351813August 28, 2020FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A HIGHWAY AND MY ENGINE LIGHT CAME ON, FOLLOWED BY MY FUEL SENSOR FAILING AND SAYING THAT MY GAS TANK WAS EMPTY EVEN THOUGH I HAD 3/4 OF A TANK. NOW, MY ENGINE LIGHT IS ALWAYS ON, BUT THE FUEL SENSOR WORKS AS LONG AS MY TANK IS COMPLETELY FULL. AFTER DRIVING ABOUT 20 MILES POST-FILL UP, THE FUEL SENSOR STOPS WORKING AND READS ON EMPTY. THIS IS A SAFETY HAZARD BECAUSE I CAN'T TELL HOW MUCH GAS IS IN MY VEHICLE UNLESS IT'S COMPLETELY FULL. AFTER DOING SOME RESEARCH ONLINE, THIS IS A VERY COMMON PROBLEM WITH THIS LINE OF RAM TRUCKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351880August 28, 2020ENGINE
CHECK ENGINE LIGHT WAS ON READING CYLINDER 8 MISFIRE. UPON INVESTIGATION FROM DEALER AND LOCAL REPAIR SHOP, THE ISSUE IS A FAILED CAMSHAFT AND LIFTERS. ALL MAINTENANCE WAS DONE ON THE TRUCK BY THE DEALERSHIP I PURCHASED THE TRUCK. TRUCK ONLY HAS 157K MILES AND HAD ZERO ISSUES PREVIOUS TO MY LAST OIL CHANGE AROUND JUNE. TRUCK WAS RUNNING FINE AND THEN CHECK ENGINE LIGHT CAME ON AND THEN STARTED RUNNING HORRIBLE. TRUCK WAS TAKING TO DEALER RIGHT AWAY FOR INSPECTION. TOTAL REPAIR FOR THIS IS $5,500
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351918August 28, 2020ELECTRICAL SYSTEM
GAS GAUGE MAY INDICATE EMPTY TO FULL REGARDLESS OF THE AMOUNT OF ACTUAL GAS IN TANK. MILEAGE TOO EMPTY AS DISPLAYED ON DASH PANEL READOUT READS UP TOO TWICE ACTUAL DISTANCE ONE CAN DRIVE TRUCK? IF TRIP ODOMETER AND MPH DISPLAYED THERE IN ARE DISPLAYED CORRECTLY? USING TRIP ODOMETER MILES DRIVEN AND DASH DISPLAY MILES TO EMPTY DIVIDED BY AVERAGE MPG DISPLAYED EQUAL GAS TANK SIZE OF 31.13 GALLONS. WHEN MAXIMUM SIZE TANK PROVIDED BY FCA IS 26 GALLON. SINCE NONE OF THE GAUGES/READOUTS SEEM TO BE RELIABLE, ONE COULD PULL INTO TRAFFIC OR AN INTERSECTION AND NOT HAVE ANY GASOLINE IN THE FUEL TANK. THERE BY STALLING OUT AND CAUSING AN ACCIDENT. TRUCK CURRENTLY UNDERGOING 6TH IN DEALERSHIP REPAIR(TWO SEPARATE DEALERS){2ND TIME WITH FCA STAR ASSISTANCES}, NO SOLUTIONTO FAULTY READOUTS FOUND! DEALER WORK REPORTS CAN BE SENT VIA USPS IF NEEDED?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351615August 27, 2020UNKNOWN OR OTHER
COOLANT LEAKING. LEAK COULDN'T BE DETECTED BY ONLY EYES OBSERVATION UNDER THE TRUCK. IT'S UNKNOWN WHERE THE LEAK WENT. FIRST, WE REFILLED THE COOLANT, AND WHEN IT HAPPENED THE 2ND TIMES AFTER A PERIOD OF TIME OF 1-2 MONTHS, WE REFILLED IT ONCE AGAIN, ONCE THE COOLANT TANK WAS EMPTY, BUT ONLY THIS TIME, IT'S A SHORT PERIOD OF 2 DAYS. TOOK THE TRUCK TO THE CHRYSLER DEALERSHIP, WAS TOLD BY THE MECHANIC THAT IT'S A RECALL ITEM, THAT IT HAD BEEN REPORTED SOME OF THE RAM 1500 HAD MYSTERIOUS COOLANT LEAKED. THEY HAD NO IDEA WHERE THE COOLANT GO, THEY SAID IT'S NOT "SAFE" TO DRIVE THE TRUCK. NOW MY TRUCK HAD BEEN IN THE SHOP FOR 1.5 MONTHS AND WAS TILL BEING TOLD THAT THE PART HAD NOT ARRIVED. WE NEVER RECEIVED ANY RECALL WARNING FROM CHRYSLER. LUCKILY THE COOLANT WARNING SIGN IS WORKING. OTHERWISE, WE WON'T BE ABLE TO KNOW AND WE AS WELL AS OTHER DRIVERS ON THE STREET MIGHT BE EXPOSED TO EXPLOSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351545August 27, 2020FUEL/PROPULSION SYSTEM
FUEL SENSOR FAILS AFTER FILLING UP VEHICLE. AFTER FILLING UP TANK THE VEHICLE WILL REGISTER FULL FOR 30 TO 40 MILES. THEN SENSOR WILL FAIL AND READ EMPTY WHICH BRINGS IN CHECK ENGINE LIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351301August 26, 2020ENGINE
HAVING AN ISSUE GETTING A RECALL COMPLETED, I HAVE TAKEN MY VEHICLE ON MULTIPLE OCCASIONS TO DIFFERENT DEALERSHIPS OVER THE PAST YEAR TO GET FCA RECALL VB1/NHTSA 19V-757 COMPLETED ONLY TO BE TOLD PARTS ARE NOT AVAILABLE. I HAVE ALSO TRIED TO GET FCA RECALL VA7 COMPLETED AS WELL ONLY TO BE TOLD THEY WILL DO IT WHEN VB1 IS COMPLETED. THIS IS UNACCEPTABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351337August 26, 2020ENGINE
TL* THE CONTACT OWNS A 2018 RAM 1500 CLASSIC. THE CONTACT INITIALLY RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD TAKEN THE VEHICLE TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT AS MONTH'S WENT BY, COOLANT BEGAN TO LEAK OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO OVERHEAT WHILE DRIVING AT VARIOUS SPEEDS AS THE TEMPERATURE INDICATOR WOULD SHOW THE VEHICLE RUNNING HOT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED TO NO LONGER DRIVE THE VEHICLE; THEY OFFERED NO FURTHER ASSISTANCE FOR HER FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351371August 26, 2020AIR BAGS
TL* THE CONTACT WORKS FOR A COMPANY THAT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE AN EMPLOYEE WAS DRIVING THE WORK VEHICLE AT 50 MPH, THE EMPLOYEE HIT ANOTHER VEHICLE THAT HAD RAN A STOP LIGHT WHILE MAKING A LEFT TURN. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE EMPLOYEE SOUGHT MEDICAL ATTENTION THE DAY AFTER THE ACCIDENT FOR STIFFNESS TO AN UNKNOWN BODY PART. THE OTHER DRIVER WAS TAKEN AWAY BY AMBULANCE AND WAS TREATED FOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED FROM THE SCENE BACK TO THE EMPLOYEE'S PLACE OF BUSINESS. THE CONTACT WAS UNAWARE IF THE DEALER OR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*DT*JB*DT CONSUMER STATED VEHICLE IS OWNED BY THE USPS AND WAS ONLY REPORTING IT.*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11351110August 25, 2020ENGINE, POWER TRAIN
PURCHASED NEW: 08/03/2015 FIRST ENGINE FAILED 4/27/18 (WAS REPLACED UNDER WARRANTY) TRAVELING 65MPH ON I-495 BELTWAY AND IN THE SPAN OF 10 SECONDS, ALL DASH LIGHTS CAME ON, THE ENGINE MADE A TERRIBLE GRINDING NOISE, AND IT COMPLETELY DIED ON THE SHOULDER. EMISSIONS SETTLEMENT: 05/2019 (100K WARRANTY INFO FROM DATE OF EMISSIONS SOFTWARE UPDATE). DRASTIC LOSS IN MPG (5MPG), POWER, AND TURBO LAG AFTER EMISSION SOFTWARE UPDATE. SECOND ENGINE FAILED: 8/03/2020. TRAVELING 65MPH ON I-83. NO LIGHTS, ONLY A ENGINE KNOCKING SOUND. REROUTED TO DEALER 1 MILE AWAY, AND IT COMPLETELY DIED 1/2 MILE LATER. MAJOR RECALLS OVER THE SHORT LIFE OF THIS TRUCK, AND NOW FCA IS POTENTIALLY UNWILLING TO COVER THE COST OF THE 3RD ENGINE, EVEN THOUGH IT ONLY HAS ~30K MILES ON IT. DEALERSHIP TOLD ME IN WRITING THE BLOWN ENGINE WAS COVERED UNDER WARRANTY AND THAT THE NEW ENGINE WAS ON ORDER. THEN THEY TOLD ME THE FOLLOWING DAY THAT IT WAS NOT COVERED OR ORDERED. THE PART WARRANTY IS 2 YEARS (FOR A DIESEL ENGINE), WHICH I MISSED BY 2 MONTHS. I'VE ONLY BEEN DRIVING 1 WEEK OUT OF THE MONTH DURING COVID, SO THIS RECENT PROBLEM WOULD HAVE HAPPENED INSIDE THE 2-YEAR PART WARRANTY IF COVID HAD NOT HAPPENED. NOW I'M SPENDING MY OWN TIME AND MONEY TO PAY THE DIAGNOSTIC AND TOWING FEES FOR A 2ND RAM DEALERSHIP TO DO A FULL ENGINE TEARDOWN. I ALSO DON'T HAVE ANOTHER VEHICLE, SO I HAVE HAD TO TAKE PERSONAL DAYS AT WORK WHEN I CAN'T BORROW VEHICLES FROM FAMILY. I PROVIDED FCA A LINK TO A FOLDER CONTAINING EVERY SERVICE RECORD, PURCHASE DATA AND PREVIOUS CONVERSATIONS WITH VARIOUS DEALERS WHEN THE 1ST ENGINE BLEW AS WELL AS THE EMISSIONS SETTLEMENT. FCA CASE MANAGERS HAVE BEEN FRIENDLY AND POLITE, BUT NO ONE SEEMS TO THINK THERE IS ANYTHING THAT CAN BE DONE TO FIX THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0