Ram 1500 Complaints

11,877 consumer complaints on file.

#11351228August 25, 2020
UNKNOWN OR OTHER
KEY FOB WILL NOT START ENGINE. IF YOU UNLOCK DOORS & BEGIN PROCESS AGAIN, IT USUALLY STARTS. FOB BATTERY HAS BEEN CHANGED SO WEAK BATTERY NOT LIKELY THE PROBLEM. PROBLEM BEGIN BEGAN ABOUT A MONTH AGO.HAPPENS A COUPLE TIMES EA WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351251August 25, 2020
ENGINE
I HAVE RECEIVED 2 SAFETY RECALL LETTERS CONCERNING THE DIESEL EGR COOLER ON MY 2017 RAM 1500. I HAVE CALLED MULTIPLE DEALERS AND THEY ALL HAVE THE SAME ANSWER. WE CAN'T SCHEDULE ANY REPAIR BECAUSE WE ARE NOT ABLE TO ORDER THE PART. IN A CONVERSATION WITH FCA RECALL ASSISTANCE THEY ACKNOWLEDGE THAT THE DEALERS ARE RESTRICTED ON THE NUMBER OF PARTS THEY CAN ORDER. THIS IS NOT A NEW RECALL AND FCAS LACK OF RESPONDING OVER THE COURSE OF 6 MONTHS IS JUST PLAIN WRONG. WHY ISSUE A RECALL IF THEY CAN'T AND WON'T PROVIDE THE PARTS? NO HELP GIVEN BY THE FCA ASSISTANCE STAFF. "WE CAN'T DO ANYTHING"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350838August 24, 2020
ELECTRICAL SYSTEM
STEREO CAN BE TURNED ON WITHOUT THE KEY FOB OR PRESSING THE IGNITION BUTTON CAUSING THE BATTERY TO DRAIN DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350977August 24, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE DASH LIGHTS GO OUT AND THIS MAKES THE INSTRUMENT PANEL VERY HARD TO SEE, EVEN WHEN BACKING THE CAMERA ALSO GOES DARK, THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND WHEN NOT IN MOTION. THE CRUISE CONTROL DOES NOT ALWAYS ENGAGE WHEN THE CRUISE IS ON. THIS HAPPENS WHILE DRIVING THE VEHICLE. OBVIOUSLY THE BACK UP CAMERA WHEN BACKING. IN MOTION. THIS IS NOT A ONE TIME THING IT HAPPENS OFF AND ON WHEN IN THE VEHICLE. I DO NOT HAVE ANY PICTURES AS I AM USUALLY DRIVING WHEN IT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350595August 21, 2020
FUEL/PROPULSION SYSTEM
FUEL SENSOR FAIL - READS ONLY UP TO A HALF A TANK OR MORE, ONCE BELOW THE SENSOR READS TANK AS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350598August 21, 2020
ENGINE
HELLO I JUST SAW THE RECALL FOR.THE RAM 1500 NO :20V-475 WHICH IS A COMMON FAILURE PART ON THOSE TRUCK. ANOTHER MAJOR FAILURE PART ON THOSE TRUCK IS THE MAIN BEARING ON THE CRANKSHAFT. WHEN THEY FAIL THE BASE OF.THE MOTOR EXPLODE AND IS A TOTAL LOSS. FCA ADMITTED THE PROBLEM WHEN THEY CHANGE THE OIL GRADE. BUT THEY STILL FAIL ALOT. WHEN THEY FAIL THE TRUCK ALSO LOST ALL THE POWER SINCE THE ENGINE SUDDENTLY STOP WORKING AND SEND PIECE FLY UNDER THE TRUCK RISKING INJURY OTHER PEOPLE FOLLOWING. THEY ARE SEVERAL BEARING FAILURE OF THOSE ECODIESEL ENGINE. I DIDNT EXPERIENCE THIS BUT ONLINE THOSE BEARING ARE REFERED AS TICKING BOMB. NOBODY KNOW WHEN THEY FAIL, BUT THEY WILL EVENTUALLY. SOME PEOPLE HAD THIEIR MOTOR CHANGED UP TO THREE TIME. MOST OF THEM ARE 14-15 TRUCK SINCE THEY RUN ON OLD OIL SPECIFICATION. BUT THE 16-18 STILL FAIL . ACCORDING TO A STUDY ON A FAILED ENGINE , ITS SUPPOSED DUE TO A LACK OF BEARING LUBRIFICATION. THE OIL KEY AND HOLE GET CLUGGED ( MOSTLY BY SOOT PROBABLY FROM THE EGR ) SO THE BEARING WONT GET LUBRICATED , OVERHEAT, FAILED SEND THE PISTON AND ROD INTO THE OIL PAN, WHICH RESULT OF A CATASTROPIC FAILURE SEND OIL AND PARTS ON THE ROAD SOMETIME AT HIGHEAY SPEED, WHICH RESULT AS A PARTIAL BRAKE AND STEERING LOSS. SOME FAILED AT HIGHER MILLAGE SUCH AS 90 000 MILES AND SOME FAIL UNDER 20 000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350611August 21, 2020
ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350706August 21, 2020
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE REVERSING, THE POWER STEERING SEIZED AND THE VEHICLE FAILED TO TURN. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AN UNSPECIFIED CIRCUIT BOARD WAS NOT RESPONDING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT*DT CONSUMER STATED WIRE WAS CHEWED AND PROBLEM RESOLVED. HE WOULD LIKE TO REMOVE/DELETE THE COMPLAINT.*JB*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350577August 20, 2020
ELECTRICAL SYSTEM
I'VE HAD CHRONIC PROBLEMS WITH THE BACK UP CAMERA SYSTEM SINCE I PURCHASED THIS $60,000 TRUCK. RAM HAS REPLACED THE CAMERA 3 TIMES AND DOCTORED THE CONNECTION AN ADDITIONAL TIME AND IT STILL FAILS IN A FEW MONTHS. GIVEN THE SIZE OF THIS VEHICLE, THIS IS A SERIOUS SAFETY CONCERN IN AN URBAN ENVIRONMENT. NOW THE HEAD UNIT ITSELF HAS FAILED ENTIRELY AT 4 YEARS AND REQUIRES REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350403August 20, 2020
FUEL/PROPULSION SYSTEM
I HAVE A EXCELLERATION ISSUE WHEN TRUCK IS COLD . THIS MAY CAUSE A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350494August 20, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND HESITATED WHILE ACCELERATING FROM A STOP, WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE ACCELERATING AT 40 MPH, THE VEHICLE BEGAN TO HESITATE WHILE HIS FOOT WAS ON THE ACCELERATOR, WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT PULLED INTO A PARKING LOT AND RESTARTED THE VEHICLE AFTER ABOUT 30 SECONDS. THE CONTACT HAD TAKEN THE VEHICLE TO THREE SEPARATE CHRYSLER DEALERS - TALLAHASSEE DODGE CHRYSLER JEEP RAM FIAT (3987 W TENNESSEE ST, TALLAHASSEE, FL 32304), LAKE CITY CHRYSLER DODGE JEEP RAM (4325 W US HWY 90, LAKE CITY, FL 32055), AND AN UNKNOWN CHRYSLER DEALER IN GEORGIA. EACH DEALER WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS ALSO UNABLE TO DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V161000 (POWER TRAIN) WHICH HE LINKED TO HIS FAILURE HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. *BF CONSUMER STATED CAR HAS BEEN TRADED IN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350177August 19, 2020
ELECTRICAL SYSTEM, ENGINE
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350240August 19, 2020
STEERING
INTERMITTENT LOSS OF POWER STEERING. TWO OCURRANCES 3 MONTHS APART. LOW SPEED RIGHT TURN AT 20MPH, DASH ERROR LIGHT (LOSS OF COMM WITH POWER STEERRING) AND NO POWER STEERING. STOP, SHUT ENGINE DOWN AND RESTART RESTORES POWER STEERING. SECOND OCCURANCE (14 AUG 2020), SAME ERROR WHILE PERFORMING LEFT TURN AT ABOUT 25 MPH. SHUT ENGINE, AND RESTART RESTORES POWER STEERING. IN BOTH INSTANCES, MANUAL NON ASSISTED STEERING STILL FUNCTIONAL. ALL DRIVING WHILE IN CITY, STARTING FROM INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350257August 19, 2020
UNKNOWN OR OTHER
IN JAN. 2020 I WAS TRAVELING FROM VALDEZ, AK TO WASILLA, AK WHEN A WARNING LIGHT CAME ON FOR THE DEF SYSTEM. THE DEF WAS FROZEN. I WAS FAIRLY CLOSE TO A FRIENDS HOUSE SO I STOPPED THERE AND WE PULLED THE TRUCK INTO THE GARAGE TO THAW. ONCE IT THAWED THE WARNING WENT AWAY AND THE TRUCK WORKED FINE. BUT NOW I'M CONCERNED ABOUT DRIVING MY TRUCK ANY DISTANCE AWAY FROM MY HOME DURING THE WINTER. I OFTEN TRAVEL DURING THE WINTER WHEN THE TEMPS CAN BE -5 TO -30. I BELIEVE THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE INVESTIGATED, MOST ESPECIALLY FOR THOSE PEOPLE WHO OWN THIS TRUCK AND LIVE IN AREAS THAT DO GET COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350265August 19, 2020
LATCHES/LOCKS/LINKAGES, ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350339August 19, 2020
FUEL/PROPULSION SYSTEM
THE FUEL DELIVERY SYSTEM IS PUTTING OUT CHECK ENGINE CODES FOR FUEL PUMP AND FUEL PUMP MODULE ON 2 DIFFERENT OCCASIONS ONCE IN DECEMBER 2019 AND AGAIN IN AUGUST 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350029August 18, 2020
STRUCTURE:BODY
WASHING/WAXING TRUCK WHEN CRACK WAS FOUND OVER DRIVER DOOR JAMB WHERE THE ROOF AND THE DOOR SURROUND MEET. TRUCK HAS 11,000 MILES ON IT AND HAS BEEN WELL CARED FOR AND NOT ABUSED. ZERO ACCIDENT DAMAGE. FCA HAS ALREADY DENIED THE INITIAL CLAIM BUT IT IS REPROCESSING. ABSOLUTE TEXTBOOK MANUFACTURER DEFECT, BE IT IN STEEL USED OR WELDING PROCESS. CRACK FIRST FOUND ON 8/15/2020, NO IDEA HOW LONG IT'S BEEN THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350079August 18, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LITHIA GRANTS PASS AUTO CENTER (1421 NE 6TH ST, GRANTS PASS, OR 97526) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350091August 18, 2020
ELECTRICAL SYSTEM
SOS DOES NOT WORK AND DEALERSHIP AND FCA STATE THIS IS NOT A SAFETY ISSUE. THE POINT OF THE SOS IS TO ALLERT AUTHORITIES OF AN ACCIDENT. ALSO I AM UNABLE TO USE THE APP AS INTENDED. DEALER STATED THEY ARE WAITING FOR A PATCH TO BE DEVELOPED IN ORDER FOR THIS TO WORK. NO TIME FRAME AND NOT MANY VEHICLES AFFECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349797August 17, 2020
POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF QUEST BUILDER'S GROUP WHO OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. AFTER EXPERIENCING ANOTHER SIMILAR FAILURE, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO PAMBY MOTORS CHRYSLER JEEP DODGE RAM (665 DANBURY RD, RIDGEFIELD, CT 06877) TO HAVE THE VEHICLE SERVICED. THE CONTACT STATED THAT UPON HIS CO-WORKER PICKING UP THE VEHICLE FROM THE DEALER, HIS CO-WORKER EXPERIENCED THE SAME TRANSMISSION SHIFT FAILURE WHILE TRAVELING ON THE HIGHWAY AT AN UNKNOWN SPEED WITHOUT WARNING. HIS CO-WORKER WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT CALLED THE DEALER BACK AND HE WAS INFORMED THAT HE WOULD HAVE TO BRING THE VEHICLE BACK TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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