Ram 1500 Complaints

11,877 consumer complaints on file.

#11349830August 17, 2020
SUSPENSION
THE COMPRESSOR ON THE AIR RIDE SUSPENSION SYSTEM FAILS UNDER NORMAL OPERATING CONDITIONS CAUSING THE VEHICLE TO BE OUT OF LEVEL WHILE DRIVING, MAKING THE VEHICLE UNSAFE TO DRIVE DOWN THE ROAD. THIS ISSUE CAN HAPPEN AT VARIOUS TIMES. I HAVE EXPERIENCED THIS ISSUE WHEN ENTERING AND EXITING THE HIGHWAY. AT HIGHWAY SPEEDS, THE VEHICLE ENTERS WHAT IS CALLED "AERO MODE." THE "AERO MODE" LOWERS THE BODY OF THE TRUCK TO ACHIEVE BETTER AERODYNAMICS AND FUEL ECONOMY. AFTER SLOWING FROM HIGHWAY SPEEDS, THE VEHICLE RETURNS TO NORMAL RIDE HEIGHT. WITH THE COMPRESSOR FAILURE, THE VEHICLE IS UNABLE TO RETURN TO NORMAL RIDE HEIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349885August 17, 2020
SERVICE BRAKES
RIGHT FRONT BRAKE CALIPER LOCKED UP CAUSING FRONT WHEEL TO SMOKE AND CREATE FIRE RISK. LEFT FRONT CALIPER LOCKED UP 10 MONTHS AGO CAUSING THE SAME PROBLEM WITH HEAVIER SMOKE. I FILED A REPORT LAST YEAR FOR THE LEFT FRONT CALIPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349945August 17, 2020
ENGINE, POWER TRAIN
WHILE DRIVING ON THE FREEWAY PULLING A SMALL 16 FT. CAMPER (I77 NB, MM ~68 IN NORTH CAROLINA), I NOTICED A LOSS OF ENGINE POWER AND CHECK ENGINE LIGHT ILLUMINATED ALONG WITH OTHER WARNING LIGHTS, I TRIED THE ACCELERATOR AND THE ENGINE DID NOT RESPOND. I WAS ABLE TO PULL SAFELY ONTO THE SHOULDER AND POPPED THE HOOD WHERE I NOTICED FLAMES. I TOLD MY FAMILY TO EXIT THE VEHICLE AND TRIED TO EXTINGUISH THE FLAMES (WITH A FIRE EXTINGUISHER FROM MY CAMPER) TO NO AVAIL. WE CALLED 911 AND WAITED FOR THE FIRE CREW TO ARRIVE. THE VEHICLE IS A COMPLETE LOSS. THERE IS A RECALL ON THE VEHICLE (19V-757) REGARDING EGR ISSUES AND POTENTIAL FOR ENGINE FIRE. THE VEHICLE WAS IN THE LOCAL DEALER AND HAD THE RECALL PERFORMED ON MAY 18TH. THE RECALL WAS LISTED AS COMPLETE AND INSPECTED, HOWEVER AFTER REPORTING THE INCIDENT TO FCA, THE STATUS OF THE RECALL ON MY VEHICLE HAS BEEN CHANGED TO OPEN. ATTACHED YOU WILL SEE PHOTOS OF THE SHOP VISIT SHOWING RECALL COMPLETION. I ALSO HAVE A SCREEN SHOT OF THE INITIAL VIN LOOK UP ON 8/8/2020 SHOWING THE RECALL COMPLETED, HOWEVER THERE IS NOW AN UPDATE SHOWING THE RECALL AS OPEN, UPDATED ON 8/17/2020. THERE WERE NO INJURIES AS A RESULT OF THIS INCIDENT, HOWEVER I WAS QUICK TO EXIT THE VEHICLE, OBSERVE THE FIRE AND TELL MY FAMILY TO EXIT. I REPORTED THE INCIDENT TO FCA CASE [XXX] WHO HAVE SENT OUT AN INVESTIGATOR TO THE VEHICLE. FCA TODAY ISSUED ME A STATEMENT SAYING THE INFORMATION AT HAND DOES NOT PERMIT THEM TO ASSOCIATE THE FIRE WITH A MANUFACTURING OR ASSEMBLY ERROR. GIVEN THE GRAVITY OF THE FIRE, DAMAGE TO MY VEHICLE AND POTENTIAL INJURY TO PEOPLE I FEEL THAT IF THE CAUSE CANNOT BE ASCERTAINED OR CORRECTED IT SHOULD BE REPORTED AS A POTENTIAL SAFETY ISSUE FOR FURTHER INVESTIGATION.*DT*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11349630August 16, 2020
ENGINE
EXHAUST MANIFOLD LEAK. CAUSED BY BROKEN STUD/BOLTS TOWARDS THE REAR OF THE ENGINE. FOUR TOTAL, TWO ON EACH SIDE. BROKE CLEAN OFF AGAINST THE HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349718August 16, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE HAD A LOT OF RUST COMING FROM THE INSIDE OUT I HAD 3 SETS OF RUNNING BOARDS MY RIGHT FENDER MY HOOD AND NOW MY LEFT FENDER IS RUST FROM INSIDE OUT IT SEAMS TO MUCH RUST AND I WOULD LIKE IT REPAIRED AT NO CHARGE [XXX] MY VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349339August 14, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I ALMOST GOT T BONED/HIT BY A CAR WHEN I PULLED OUT INTO TRAFFIC AND THE TRUCK LAGGED AND FINALLY PICKED UP SPEED. THEN MY HUSBAND ALMOST GOT US T BONED/HIT WHEN HE PULLED OUT AND THE TRUCK LAGGED AGAIN AND WOULD NOT PICK UP. I HAD ENOUGH TIME TO YELL AT HIM TO GO AND HE SAID" I'M TRYING, I'M PUSHING THE ACCELERATOR BUT IT WON'T GO." THERE WAS A SAFE DISTANCE IN BOTH INSTANCES TO NORMALLY PULL OUT BUT THIS TRUCK IS A REAL DANGER TO DRIVE. I THOUGHT I WAS CRAZY AND JUST TRYING TO GET USED TO THE VEHICLE I HAD JUST PURCHASED. NEXT OCCURRENCE, I HAD MY CHILDREN IN THE TRUCK WITH ME AND WE HAD PICKED UP DINNER AND MILKSHAKES. I WAS GOING UP A SMALL HILL AND THE TRUCK LAGGED, YET AGAIN, WHEN IT DID PICK UP IT SPILLED THE MILKSHAKES IN MY SONS LAP. HE WAS EXTREMELY DISAPPOINTED AND MY DAUGHTER WAS TOSSED BACK IN THE REAR SEAT. THIS VEHICLE IS DANGEROUS AND I TOTALLY REGRET BUYING IT. I FEEL LIKE THIS WAS A HUGE MISTAKE. TO ADD INSULT TO INJURY, IT HAD A VERY LOUD FAN NOISE THAT I WAS CONCERNED ABOUT. NOW IT SMELLS LIKE AN ANTIFREEZE LEAK BUT I CAN NOT FIND IT. THE TEMP RAN HOT AND I IMMEDIATELY PULLED OVER. I DISCOVERED THE ANTIFREEZE LOOKED LOW, WE ADDED ANTIFREEZE. THE OIL WAS JUST CHANGED BY THE DEALER WHEN I PURCHASED IT. NO FLUIDS SHOULD BE LOW. THIS WAS A GIGANTIC MISTAKE OF A PURCHASE. NOW THAT I SEE THERE IS A RECALL, I ASSUME WE WILL DIE BY GETTING HIT BY ANOTHER VEHICLE OR WE WILL DIE BY FIRE, TAKE YOUR PICK! I WAS A HUGE DODGE FAN SINCE I OWNED A 3500 BEFORE, THIS TRUCK CAN NOT HOLD A CANDLE TO MY OLD DODGE. I AM EXTREMELY DISAPPOINTED IN THE ECO DIESEL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349398August 13, 2020
POWER TRAIN
2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR VEHICLE REPAIR. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349077August 13, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349093August 13, 2020
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST INTERMITTENTLY BECAME INOPERABLE, CAUSING THE VEHICLE TO VEER OFF OF THE ROADWAY. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO YORK DODGE CHRYSLER JEEP RAM (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301, 928) 277-8534) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE GEAR RACK NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THE FAILURE WAS SIMILAR TO THAT OF NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349102August 13, 2020
STRUCTURE:BODY
I NOW HAVE 4 INCH CRACK IN FLOOR MIDWAY THROUGH VAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348782August 12, 2020
POWER TRAIN
DROVE FOR APPROXIMATELY 5 MINUTES AT 70-75 MPH ON I-91 IN CT. TRANSMISSION DROPPED INTO A LOWER GEAR AND SPEED WAS DROPPED TO ABOUT 40 MPH BEFORE TRANSMISSION SCREAMING COULD BE STOPPED. GOT OFF THE HIGHWAY AND HAD THE TRUCK TOWED FROM CT TO MA. PROBLEM COULD NOT BE DUPLICATED AT LOCAL REPAIR STATION AND NO PROBLEM CODE WAS FOUND. IT APPEARS THAT FCA # T15 DESCRIBES THE PROBLEM BUT THIS VIN DOES NOT SHOW A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348829August 12, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN I STOPPED THE TRUCK, I ACCIDENTALLY TURNED OFF THE KEY BEFORE PUTTING THE TRANSMISSION IN PARK. I SAW SMOKE COME FROM UNDER THE DASHBOARD AND SMELLED ELECTRICAL WIRES BURNING. THE TRANSMISSION DID GO INTO PARK. AFTER THAT THE TRUCK STARTED FINE, THE ONLY NOTICEABLE THING IS THE CRUISE CONTROL NO LONGER WORKS. FORTUNATELY NO ACTUAL VEHICLE FIRE RESULTED FROM THE INCIDENT. I AM TAKING THE TRUCK IN FOR SERVICE, THE DEALER HAD NEVER HEARD OF THE ISSUE, BUT WILL LOOK INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348846August 12, 2020
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO DARCARS ORANGE PARK CHRYSLER DODGE JEEP RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348433August 10, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348475August 10, 2020
STEERING
WHILE DRIVING THE VEICHLE WHEN TRYING TO MAKE A TURN ALL ASSIST WAS GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344190August 9, 2020
ENGINE
VEHICLE HAVING A TICKING NOISE FROM TOP OF ENGINE AFTER LOW MILEAGE. THERE HAS BEEN MANY COMPLAINTS OF THIS KIND OF PROBLEM. IT APPEARS THE PROBLEM IS BAD MANUFACTURED VALVE & CAMS. I AM CONCERNED THAT THIS COULD CAUSE ENGINE CEASED ON HIGHWAY, I HAVE A V6 ENGINE, THE MANUFACTURE HAD FIXED LEFT SIDE UNDER WARRANTY, BUT NOW HAVE THE SAME PROBLEM ON THE RIGHT AND WARRANTY HAS EXPIRED. I FEEL THIS SHOULD HAD BEEN A RECALL AND NOT WARRANTY DUE TO THE MANUFACTURE KNOWN THAT THEY HAVE THIS PROBLEM, THERE IS A LOT OF THE SAME COMPLAINT ON THE INTERNET , THEY ONLY REPAIRING IT UNDER WARRANTY OR NOT IF IT FAILS AND NOT ADDRESSING THE ISSUE. MY ISSUE HAPPEN ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344105August 8, 2020
STEERING
MY 2013 RAM 1500 LARAMIE LONGHORN WITH 27394 ORIGINAL MILES SUFFERED A POWER STEERING FAILURE. ACCORDING TO THE DEALER TECHNICIAN'S TESTS..."INTERNAL FAULT IN ELECTRONIC POWER STEERING SYSTEM...NEED TO REPLACE STEERING RACK/ EPS MODULE ASSY". FORTUNATELY, I HAPPEN TO BE OFF ROAD WHEN IT FAILED SO IT WAS NOT HAZARDOUS TO ME. I MANAGED TO OPERATE STEERING USING MANUAL POWER TO GET HOME AND LATER TO THE DEALER. IN SEARCHING THE INTERNET, I DISCOVERED 64 COMPLAINTS WITH NHTSA OF MY MODEL YEAR FAILURE OF THE ELECTRONIC POWER STEERING....I ALSO DISCOVERED THAT THERE IS A RECALL FOR THE SAME FAILURES IN MODEL YEARS 2015 AND 2016 RAMS. APPARENTLY MANUFACTURER WAS USING SAME TECHNOLOGY IN MY MODEL YEAR AS IN 2015/ 2016 SO WHY ISN'T THE RECALL APPLICABLE TO MY VEHICLE AND OTHER 2013 RAMS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343811August 7, 2020
STEERING
WHILE OPERATING THE 2019 RAM 1500, THE STEERING WHEEL STICKS (DOES NOT TURN SMOOTHLY OR LOCKING WHILE IN THE TURN) WHEN YOUR TURNING IT LEFT OR RIGHT AT HIGHWAY SPEEDS OF 50-70 MPH. WHILE OPERATING THE ABOVE MENTIONED VEHICLE, DUE TO THE STEERING MALFUNCTIONING, I FEEL IT IS DEEMED UNSAFE TO OPERATE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343832August 7, 2020
POWER TRAIN
FOR OVER 2 YEARS PROBLEM OF NOISE (BEARINGS IN A GLASS JAR SOUND) HAS BEEN OCCURRING. TAKEN INTO 4 DEALERSHIPS WITH "WE CAN'T HEAR IT" - 8TH TIME OF BRINGING IT TO DEALERSHIPS ATTENTION AS OF THIS WEEK - ENGINE LOCKED UP & STOPPED IN A 6 LANE TRAFFIC 18 MOS AGO WITH BLOCK REPLACED - NOISE SITLL THERE, OPEN A TICKET WITH CHRYSLER 3 WKS AGO. TURBO CHANGED OUT (HOLE IN IT) NOISE STILL THERE, DROVE MY VEHICLE AND ONE ON THE LOT AND WAS TOLD NOISE IS JUST WHAT IT IS. MECHANIC COULD STILL HEAR IT BUT SERVICE MGR SAID NOTHING WRONG WITH TRUCK "DRIVE FOR 2 WKS AND BRING BACK IF NOT HAPPY. NOISE IS COMING FROM THE HALF SHAFT AT 2000/2400 RPMS VIBRATION IN WALLOWED OUR RING. WORRIED OF BEING STRANDED WITH FAMILY ON THE ROAD/SAFETY ISSUE. HISTORY IS UNDERVIN#. FIELDS CHRYSLER IN ASHEVILLE KEPT VEHICLE FOR 3 WKS. 2015 ON THEIR LOT THAT WAS TRADED IN BECAUSE OWNER WAS CONCERN W/SAFETY AND COULD NOT STAND THE NOISE ANY LONGER. NOISE NOT THERE WHEN PURCHASED NEW - STARTED END OF 2017. THIS IS ALSO WHEN I QUESTIONED ENGINE ISSUES AND HAD ENGINE LOCK UP 18 MOS AGO AFTER BEING IN AND OUT OF DEALERSHIPS. LUCKY TO BE ALIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343958August 7, 2020
ENGINE, POWER TRAIN
RADIATOR CRACKED, 6 SPARK PLUGS AND 2 IGNITION COILS REPLACED. 1 WEEK LATER, STARTER FAILED. 1 DAY LATER ENGINE OVER HEATING, REPLACED RADIATOR COOLING FAN; NEXT DAY, STARTER FAILED AGAIN, AND ENGINE DECLARED COMPLETELY RUINED OR BAD. ENTIRE ENGINE BEING REPLACED WITH REBUILT AFTER 131,300 MILES AND 10 MONTHS OF OWNERSHIP. FULLY MAINTAINED, BUT FAILURE UNEXPECTED AND WITHOUT WARNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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