Ram 1500 Complaints

11,877 consumer complaints on file.

#11355354September 16, 2020
STRUCTURE:BODY
UNABLE TO OPEN THE DRIVERS DOOR FROM THE INSIDE. CHEAP DESIGN CABLE AT THE HANDLE BROKE. VERY COMMON PROBLEM. THIS IS A SAFETY CONCERN NOT BEING ABLE TO GET OUT IN THE EVENT OF A WRECK OR FIRE. I WAS JUST TRYING TO GET OUT AFTER PARKING. NO TRAMA OR DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355397September 16, 2020
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VISIBILITY
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT, THE INSTRUMENT PANEL WAS REFLECTING ON THE FRONT DRIVER'S SIDE WINDOW MAKING IT DIFFICULT TO SEE THE ROADWAY CLEARLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER TATE SERVICE CENTER LOCATED AT 7139 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 443-0859 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355414September 16, 2020
POWER TRAIN
FREQUENTLY, WHEN SLOWING OR COASTING SUCH AS WHEN MAKING A TURN OR COASTING PRIOR TO A STOP - WHEN IT IS NECESSARY TO RESUME ACCELERATION THEIR OCCURS A DELAY OF 2-3 SECONDS WHERE THE DRIVE TRAIN DOESN'T KNOW HOW TO RESPOND. WHEN IT FINALLY DOES IT GOES INTO GEAR ABRUPTLY FOLLOWED BY THE LATE RESPONSE TO REQUEST FOR POWER FROM THE PEDAL INPUT. IN PARTICULAR THIS PRESENTED A SAFETY ISSUE WHEN I WAS IN A CENTER TURN LANE GETTING READY FOR A LEFT TURN OFF A TWO LANE HWY. WHEN THERE WAS A SUFFICIENT GAP TO MAKE THE TURN THE DELAY CAUSED A FEW HEART PALPITATIONS WHEN THE VEHICLE WOULD NOT RESPOND. I WAS TOWING AN ATV TRAILER AT THE TIME AND WANTED TO SPEED MY ENTRY TO THE SIDE ROAD I WAS TURNING ONTO. THIS FAULT HAS OCCURRED MANY TIMES NOW AND IS PRETTY REGULAR. AS AN ENGINEER I BELIEVE THIS TO BE A SOFTWARE ISSUE. NO UPDATES ARE CURRENTLY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355446September 16, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 70 MPH ON CRUISE CONTROL, THERE WAS A STRONG BURNING ODOR AND DISCOVERED THROUGH THE REARVIEW MIRROR THAT THERE WAS BLACK SMOKE COMING FROM THE VEHICLE. THE CONTACT STATED HE PULLED THE VEHICLE OVER AND GOT OUT THE VEHICLE. THE SMOKE WAS COMING FROM THE HOOD AND THE FIRE WAS VISIBLE UNDER THE VEHICLE. THE POLICE CAME TO THE SCENE AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT CAME ON THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO TOWING LOT WHERE THEN THE INSURANCE COMPANY TOWED THE VEHICLE TO AN UNKNOWN LOCATION AND DEEMED IT DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11355130September 15, 2020
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT ABOUT A YEAR AGO, THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE HE T-BONED ANOTHER VEHICLE THAT WAS TURNING IN FRONT. AS A RESULT, THE VEHICLE SPUN THREE TIMES BUT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE INSURANCE AGENCY COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO REPAIRED THE COSMETIC DAMAGES. THE CONTACT THEN TURNED ON THE VEHICLE AND ALL WARNING LIGHTS ON THE DASHBOARD FAILED TO ILLUMINATE AS THE DASHBOARD BECOMES DARK TO THE POINT WHERE THE CONTACT CAN'T SEE. THE CONTACT ALSO STATED THAT THE REAR WINDOWS WORKED HOWEVER, THE DRIVER SIDE AND PASSENGER SIDE WINDOWS FAILED TO OPERATE CORRECTLY AND THE 4 WAY FLASHER WARNING LIGHT THAT ILLUMINATES ON THE VEHICLE OR WORKS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER (TRI-STAR MOTORS 2 SUPERIOR WAY, UNIONTOWN, PA 15401) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND HAD SOMEONE INSPECT THE VEHICLE BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE APPROXIMATELY 150.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11355171September 15, 2020
FUEL/PROPULSION SYSTEM
WITH GAS IN TANK THE FUEL GAUGE GOES RIGHT TO EMPTY AND THE GAS LIGHT COMES ON IN THE INSTRUMENT PANEL AND WORKS ONLY ONCE IN A WHILE. WHILE DRIVING WITH A FULL TANK OF GAS NEEDLE GOES STRAIGHT TO EMPTY AND GAS LIGHT COMES ON. HAS HAPPENED 4 TIMES IN LAST WEEK. TRUCK HAS 46000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355173September 15, 2020
POWER TRAIN, VISIBILITY/WIPER, UNKNOWN OR OTHER
UNCOMMON VEHICLE VIBRATIONS FELT WHILE IDLING. WHILE DRIVING, VEHICLE SHAKES AT ALL SPEEDS AND BECOMES MORE PRONOUNCED THE FASTER THE VELOCITY. AFTER HAVING ROUTINE MAINTENANCE PERFORMED AT CHAPMAN LAS VEGAS VEHICLE WAS RETURNED TO ME. WHEN I TOOK POSSESSION AND STARTED THE VEHICLE AT CHAPMAN LAS VEGAS IT MISFIRED (UNCONTROLLABLY SHAKING) AND THE CHECK ENGINE LIGHT TURNED ON. DEALER ENDED UP KEEPING VEHICLE ANOTHER DAY TO INSPECT MISFIRE/CHECK ENGINE LIGHT ISSUE. ACCORDING TO CHAPMAN LAS VEGAS THEY COULD NOT IDENTIFY THE REASON FOR THE MISFIRE/CHECK ENGINE LIGHT AND HAD ME PICK UP THE VEHICLE THE NEXT DAY. EVER SINCE THAT INCIDENT THE VEHICLE HAS BECOME UNSTABLE AND CONSTANTLY SHAKES. I WAS ADVISE BY CHAPMAN LAS VEGAS TO "CONTINUE DRIVING THE VEHICLE UNTIL ENGINE LIGHT COMES ON" AS THEY CAN'T FIGURE OUT THE PROBLEM FOR THE CONTINUED SHAKING. THIS HAS BEEN GOING ON FOR A FEW WEEKS NOW. I DO NOT FEEL SAFE CONTINUING TO DRIVE A DEFECTIVE VEHICLE. I'M NOW STARTING TO FEEL AND HEAR RATTLING SOUNDS WHILE MAKING TURNS. NOT SURE IF ITS AT ALL CONNECTED BUT AGAIN THE VEHICLE DOES NOT FEEL SAFE. SPOKE WITH SERVICE DEPARTMENT AGENT TODAY AND WILL BE DROPPING THE VEHICLE OFF AGAIN. ON TOP OF THE SHAKING NOW THE REAR VIEW CAMERA IS NOT WORKING PROPERLY. IVE TAKEN VIDEOS OF THE REARVIEW CAMERA ISSUES. UNFORTUNATELY I CAN'T VIDEO THE VIBRATING VEHICLE. ON 9/14/2020 AT APPROXIMATELY 9:30 AM AN EMPLOYEE OF CHAPMAN LAS VEGAS (MECHANIC MARK) DID A DRIVE ALONG WITH ME SO THAT HE COULD ASSES THE SHAKING OF THE VEHICLE. HE CONFIRMED THAT IN FACT IT WAS SHAKING. HE ADVISED THAT HE THOUGHT IT MIGHT BE AN ISSUE WITH THE TIRES. I IMMEDIATELY (1 HOUR LATER) WENT AND HAD THE TIRE TREAD CHECKED, TIRES ROTATED AND BALANCED. THE SHAKING STILL CONTINUES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355221September 15, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355284September 15, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN, IN MAY 2020, I RENTED A 2019 DODGE RAM TO FACILITATE A MOVE FROM ILLINOIS TO FLORIDA. 8 HOURS INTO THE JOURNEY, THE VEHICLE ERUPTED INTO FLAMES, NEARLY KILLING MY SON, FIANC, MYSELF AND OUR PUPPY. FORTUNATELY, SOMEONE DRIVING BEHIND US FLAGGED US DOWN WHEN THEY NOTICED BLACK SMOKE COMING FROM THE VEHICLE. WE WERE ABLE TO SAFELY ESCAPE, CALLED 911, THEN HAD TO WATCH AS ALL OF OUR PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED BY FIRE. THAT WAS ON MAY 31, 2020, INSPECTIONS WERE PERFORMED ON THE VEHICLE, WITH RAM BEING ONE OF THE PARTIES INVOLVED IN THE INSPECTION PROCESS. UNFORTUNATELY, THE INSPECTORS WERE UNABLE TO DEFINITIVELY SAY WHAT HAPPENED, ALTHOUGH THEY THEORIZED THAT THE REAR, DRIVERS SIDE CALIPER MAY HAVE SEIZED UP, RESULTING IN THE FIRE. EITHER WAY, NOTHING WE COULD HAVE DONE DIFFERENTLY. WHILE I AM RELIEVED THAT WE WERE ABLE TO ESCAPE HARM, IT'S UPSETTING THAT ALL OF OUR KEEPSAKES, PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED. TO ADD TO THE HEARTBREAK, WE HAVE YET TO HEAR FROM ANYONE ACTING ON BEHALF OF RAM. CONSIDERING THE NEAR MISS WE SUFFERED, I WOULD THINK THAT RAM WOULD SHOW SOME COMPASSION AND REACH OUT TO US. VERY DISAPPOINTING, I WILL NEVER PURCHASE A DODGE AFFILIATED VEHICLE (AGAIN) IN MY LIFE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11354868September 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY TRUCK HAS BEEN CUTTING OFF WHILE DRIVING ON THE ROAD. TOOK IT TO LANDMARK DODGE IN MORROW, GA. THEY DID TWO REPAIRS TO FIX THE PROBLEM, AND CHARGE ME ON THE 8/31/20 FIRST REPAIR $968.81. IT CUT OFF AT A COUPLE MILES FROM THE SHOP. SECOND REPAIRS ON THE 9/11/20. PICK IT UP ON THE 9/14/20. THOSE REPAIR COST ME $1830.20. AGAIN IT CUT OFF A COUPLE MILES DOWN THE ROAD WHILE DRIVING. I HAD COMPLAIN BEFORE ABOUT THE FAULTY TOTALLY INTEGRATED POWER MODULE. DODGE HAD WARRANTY THE PART. BUT SINCE THEN I HAVE REPLACE IT FOUR OR FIVE TIMES. I PAID FOR THE REPAIRS THAT SUPPOSED TO FIX IT. BUT THEY ARE NOT LISTENING TO ME. I PULL A TRAILER ON THE HIGHWAY, AND IF THE TRUCK CUT OFF, IT WILL PUT ME AT RISK AND WHO EVER DRIVING AROUND ME. THE DEALERSHIP HAD MY TRUCK FROM 8/20/20 TO 9/14/20 WITH SAME PROBLEM THAT I BROUGHT IT IN FOR. NOW I FILL LIKE THE TRUCK IS A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354904September 14, 2020
ENGINE
REFERENCE NHTSA RECALL 19V-757 ISSUED IN OCT 2019: ALMOST A YEAR LATER NOW AND MY LOCAL RAM DEALER STILL IS TELLING ME THEY DON'T HAVE IN STOCK PART TO USE ON MY TRUCK PER RECALL. INEXCUSABLE. PLEASE PRESS DODGE TO GET THIS RECAL DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354921September 14, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LAMPE CHRYSLER DODGE JEEP RAM (151 N. NEELEY ST, VISALIA, CA 93291; (559) 737-6400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354748September 13, 2020
ENGINE
EHICLE WAS PARKED OVER NIGHT CAME OUT NEXT DAY TO GO TO STORE EBGINE LIGHT WAS ON ON FURTHER INVESTIGATION I GET A P1DF3 ERROR CODE FROM MY ODB READER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354536September 12, 2020
STEERING
MY 2013 DODGE RAM 1500 SUDDENLY LOST POWER STEERING WHILE IN MOTION CAUSING ME TO ENTER A DITCH AND MY VEHICLE SUFFERED MINOR DAMAGE. THE VEHICLE STILL RUNS FINE BUT THE EMERGENCY LIGHT IS STILL ON AND THERE IS NO POWER STEERING. ONLINE RESEARCH SHOWED MOPAR KNOWS THIS IS AN ISSUE WITH 2013-2015 MODELS AND RECALLS EXIST BUT MY VIN SHOWS NO SUCH RECALL. LIVES WILL BE LOST IF THIS ISSUE IS NOT ADDRESSED. MY VEHICLE ONLY HAS 70,000 MILES ON IT AND INSTANT POWER STEERING LOSS ON A FULLY FUNCTIONAL VEHICLE IS VERY CONCERNING. IF SOMEONE IS ON A CURVE AS I WAS THERE IS NO WAY TO NAVIGATE THE SITUATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354538September 12, 2020
ELECTRICAL SYSTEM
WHILE BACKING UP TO A TRAILER TO HITCH TO IT I WAS USING THE REVERSE CAMERA IN THE STEREO AND I HEARD A POP AND THE STEREO SHUT OFF ALONG WITH THE SCREEN FOR THE CAMERA. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WITH THIS STEREO. I JUST HAD THE STEREO REPLACED IN APRIL FOR THE SAME ISSUE AND I WAS TOLD THAT IT WAS A PROGRAMMING ISSUE WITH THE SYSTEM. WILL BE CONTACTING THE DEALER TO HAVE THIS STEREO CHECKED OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354540September 12, 2020
ELECTRICAL SYSTEM, ENGINE
DRIVING TRUCK AND CHECK ENGINE / WARNING LIGHT CAME ON STATING THAT STOP / START SYSTEM UNAVAILABLE SERVICE NEEDED. CONTACTED DEALER AND TOOK IN FOR SERVICE. BY THE TIME I TOOK IT BACK TO THE DEALER THE SYSTEM RESET AND WARNING WAS NO LONGER IN SYSTEM LOGS. DEALER STATED THAT SINCE WARNING WAS NOT ACTIVE IN SYSTEM THEY COULD NOT CHECK MESSAGE AND THEREFORE COULD NOT REPAIR. SAME ISSUE OCCURRED 2 WEEKS LATER AND RESOLVED ITSELF AGAIN. I AM NOW DRIVING TRUCK WITH OUT USING THE START / STOP SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354600September 12, 2020
ELECTRICAL SYSTEM
2019 RAM 1500 INSTRUMENT CLUSTER DISPLAY GOING BLANK, STARTING OUT GOING BLANK WHEN PARKING OUTSIDE IN HEAT AND HUMIDITY IT WOULD COME BACK WHEN TRUCK COOLS DOWN INSIDE. AUGUST 19 2020 I TOOK IT TO THE DEALER TO CHECK IT OUT. THEY SAID INSTRUMENT CLUSTER NEEDED REPLACED AND ORDER ONE. THEY TOLD ME IT WOULD TAKE THREE WEEKS TO GET. CALL DEALER SEPT 12 AND THEY HAVE NO IDEAL WHEN THEY WILL GET IT. I HAVE BEEN DRIVING SINCE AUGUST 19 WITH NO INSTRUMENT CLUSTER IT HAS NOT WORK AT ALL. SEE THIS AS SAFETY HAZARD.CAN NOT SEE ALARMS, MILEAGE, OIL PRESSURE, WATER TEMP, OR ANY ALARMS, HAD ALARM YESTERDAY FOR ABOUT THIRTY MINUTES WHILE DRIVING. TOOK ABOUT 20 MINUTES TO FIGURE IT OUT WAS A SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354236September 10, 2020
ELECTRICAL SYSTEM, ENGINE
2019 RAM CLASSIC BIG HORN. IT'S BEEN QUITE A JOURNEY WITH THIS TRUCK. FIRST, ABOUT A MONTH AFTER I BOUGHT IT (FEB 19) I NOTICED THE BED WAS A COUPLE OF INCHES TO THE LEFT OF THE CAB. TURNS OUT, IT WAS THE CAB NEEDING ADJUSTMENT NOT THE BED. DROVE IT FOR A YEAR FINE. 2 MONTHS AGO I ATTEMPTED TO START AND IT WAS DEAD. THE INTERIOR LIGHTS WOULD WORK BUT IT WOULD NOT START'NOT EVEN TRY TO TURN OVER. I DISCONNECTED THE NEG BATTERY POST AND WAITED A FEW MINUTES, HOOKED IT UP AND IT STARTED. DROVE IT FOR A COUPLE DAYS THEN, BACKING OUT OF MY GARAGE IT DIED'WHILE MOVING IT JUST DIED. IT WAS ON THE WAY TO THE DEALER FOR SOME WARRENTY PAINT REPAIR SO I FIGURED I'D DISCONNECT THE BATTERY AGAIN AND DRIVE IT OVER. WHEN I OPENED THE DOOR THE ALARM WENT OFF. NOTHING I COULD DO TO TURN IT OFF. COULD NOT TURN THE KEY TO OFF AND COULD NOT GET THE KEY OUT OF THE IGNITION. PUSHING THE BUTTONS HAD NO EFFECT. DISCONNECTING THE BATTERY SILENCED THE ALARM. HAD IT TOWED TO THE DEALER. THEY TRIED FOR TWO WEEKS TO FIX IT. THEY CHANGED THE IGNITION MODULE, AND IT DIDN'T' WORK. THEY REPROGRAMED THE KEYS AND IT DIDN'T WORK. THEY REPROGRAMED 1 ANOTHER NEW, DIFFERENT KEY AND IT DIDN'T WORK. THEY PROGRAMMED TWO NEW DIFFERENT KEYS AND SAID THAT FIXED IT (MAKES NO SENSE WHY THE SECOND KEY WOULD HELP). IT ALSO DOESN'T MAKE SENSE HOW THE KEY FOB MALFUNCTION WOULD CAUSE THE VEHICLE TO DIE WHEN IT'S RUNNING. PICKED UP THE TRUCK AND DROVE 200 MILES. THEN THE NEXT DAY IT DIED WHILE DRIVING STRAIGHT AT 30 MPH, IN THE MIDDLE OF AN INTERSECTION. THEY CLEARLY DON'T KNOW WHAT'S GOING ON WITH THIS THING AND WON'T PAY TO TOW IT BACK TO THEIR SHOP. THEY WANT ME TO SEND IT TO A LOCAL SMALL TOWN DEALER, 4 HOURS FROM HOME. I CAN BARELY GET THEM TO RETURN MY CALLS. THE SERVICE REP SAYS ALL THEY CAN DO IS HAVE IT TOWED TO THE CLOSEST DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354259September 10, 2020
ENGINE
AN ISSUE WAS NOTICED WITH MY 2015 RAM ECODIESEL BECAUSE OF A LARGE AMOUNT OIL WAS POURING OUT FROM UNDER THE TRUCK WHILE BRIEFLY STOPPED AT A STORE. ONCE THE ISSUE WAS NOTICED, THE ENGINE WAS IMMEDIATELY STOPPED. UPON INVESTIGATION, IT WAS DISCOVERED THAT OIL WAS POURING OUT OF THE COOLANT RESERVOIR OVERFLOW AND IT WAS NOTICED THAT THE RESERVOIR WAS FULL OF OIL. THE VEHICLE WAS TOWED FOR SERVICE TO PREVENT THE POTENTIAL OF COOLANT GETTING INTO THE ENGINE OIL PAN AND/OR TO PREVENT THE ENGINE FROM LOSING OIL PRESSURE AND/OR ALL OIL. UPON RESEARCH ONLINE, IT WAS NOTICED THAT THERE WERE SEVERAL PEOPLE THAT HAD A SIMILAR ISSUE WITH THE RAM ECODIESEL ENGINE HAVING OIL COOLER FAILURES. IT WAS CONFIRMED BY THE MECHANIC THAT THE OIL COOLER HAD FAILED IN MY RAM ECODIESEL ENGINE AS WELL. WITH ALL OF THE POSTINGS DISCOVERED ONLINE REGARDING FAILED OIL COOLERS ON THE RAM ECODIESEL ENGINES, IT IS BELIEVED THAT THERE IS A DESIGN/MANUFACTURING FLAW ASSOCIATED WITH THE OIL COOLER ON THESE ENGINES. THERE HAVE BEEN MANY ISSUES WITH THE RAM ECODIESEL ENGINES AND I BELIEVE THAT THIS IS ANOTHER ISSUE THAT SHOULD BE REMEDIED BY THE MANUFACTURER. INCLUDING INSTALLATION OF A NEW OIL COOLER, NEW COOLANT HOSES, RENTAL CAR, AND TOWING, THIS ENTIRE ISSUE COST ME $2,128.52.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353967September 9, 2020
ENGINE
I OWN SUBJECT 2017 RAM ED TRUCK. OCT 25, 2019, FCA ISSUED A NEW SAFETY RECALL ADVANCE COMMUNICATION RE THE ECO DIESEL VB1 RECALL MATTER. DECEMBER 2019, I RECEIVED MY FIRST COMMUNICATION FROM FCA ON VB1. MAY 2020 I RECEIVED A SECOND LETTER ON VB1, IMPLORING ME TO TAKE MY TRUCK A DEALER AND OBTAIN THE REPAIR.I HAVE BEEN IN CONTACT WITH SEVERAL DEALERS TO OBTAIN THE REPAIRS,AND THEY ADVISED ME THAT THEY DO NOT HAVE PARTS AVAILABLE TO DO THE REPAIR. MOST RECENT DEALER CONTACT WAS LATE JULY, 2020. I HAVE NOT RECEIVED ANY NOTICE FROM FCA, AS PROMISED THAT THE REMEDY IS AVAILABLE. FCA HAS PUT ME IN A POSITION OF RISKING AN ENGINE FIRE EVERY TIME I USE THE TRUCK, I CAN NOT SELL THE TRUCK TO A DEALER DUE TO THE OUTSTANDING RECALL, AND AM AT RISK OF CAL DMV DECLINING THE LICENSE PLATE RENEWAL IN DECEMBER THIS YEAR. THIS UNREASONABLY SLOW RESPONSE BY FCA TO THIS SERIOUS ISSUE IS IMMORAL AND UNCONSIONABLE. PLEASE DEMAND IMMEDIATE ACTION OF FCA TO PROVIDE ALL THE PARTS TO THEIR DEALER NETWORK TO FIX THIS PROBLEM. I AM USING THIS TRUCK NLY WHEN ABSOLUTELY NECESSARY, AND AM BLOCKED FROM SELLING THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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