Ram 1500 Complaints

11,877 consumer complaints on file.

#11365691October 22, 2020
FUEL/PROPULSION SYSTEM
THE RAM DEALERSHIP HAS REFUSED TO FIX MY VEHICLE FOR SAFETY RECALL 19V-757
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365711October 22, 2020
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602) WHERE THE RECALL REPAIR WAS PERFORMED. AFTER RECEIVING THE RECALL REPAIR, THE TAILGATE LATCH INDEPENDENTLY OPENED ON TWO SEPARATE OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND HE WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365709October 22, 2020
FUEL/PROPULSION SYSTEM
FUEL GAUGE FAILURE. UPON RESEARCH THIS SO A VERY COMMON ISSUE. WHEN FUEL GAUGE REACHES 1/2 TANK, IT WILL FLASH EMPTY AND FUEL LEVEL LOW. ALSO FORCES CHECK ENGINEER LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365765October 22, 2020
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WHILE DRIVING REQUIRING EXTRA EFFORT TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER, RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SOUTH WEST 137TH AVENUE, MIAMI, FL 33186, (786)-231-2120) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE ELECTRIC POWER STEERING (EPS) GEAR WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.*LN*DT*JB*AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365829October 22, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365824October 22, 2020
SERVICE BRAKES
BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365614October 21, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESUME NORMAL OPERATION AND WAS TOWED TO CHUCK PATTERSON TOYOTA (200 EAST AVE, CHICO, CA 95926) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DO THE REPAIRS DUE TO PARTS NOT BEING AVAILABLE. THE FAILURE RECURRED INTERMITTENTLY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365618October 21, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHUCK PATTERSON TOYOTA (200 EAST AVE, CHICO, CA 95926) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365319October 20, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TRUCK WAS STARTED AND MOVED FROM ONE SIDE OF THE DRIVEWAY AND MOVED TO THE OTHER SIDE OF THE DRIVEWAY. THE TRUCK WAS TURNED OFF AFTER BEING MOVED. ABOUT 20 MINUTES AFTER THE TRUCK WAS TURNED OFF IT WAS FOUND ON FIRE. THE TRUCK WAS COMPLETELY ENGULFED AT THAT POINT AND HAD ALSO CAUGHT THE FRONT OF THE GARAGE ON FIRE. THE TRUCK WAS A COMPLETE LOSS AND THE FRONT OF THE GARAGE HAD SIGNIFICANT DAMAGE.*DT*JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11365337October 20, 2020
SEAT BELTS
VEHICLE WAS DROPPED OF AT THE DEALERSHIP FOR REPLACEMENT OF THE REAR WINDSHIELD. DEALERSHIP USED 3RD PARTY FOR WINDSHIELD REPLACEMENT. UPON GETTING THE VEHICLE BACK, IT WAS LATER FOUND THAT THE REAR DRIVER SIDE SEATBELT WAS NOT RE-ATTACHED TO BOLT AND THE MIDDLE SEATBELT WAS IMPROPERLY ATTACHED. MY DAUGHTER WAS IN THE REAR SEAT ON THE DRIVERS SIDE WHILE THE VEHICLE WAS IN MOTION AND THE SEAT BELT JUST RETRACTED PULLING THE CONNECTIONS WITH IT WHILE DRIVING ON CITY STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365365October 20, 2020
ELECTRICAL SYSTEM
MY VECHICLE RECENTLY DID NOT START JUST GOT A DEAD CLICK WAS ABLE TO GET IT STARTED WITH A JUMP START BROUGHT IT TO THE DEALER TO HAVE IT CHECK THEY TOLD ME THERE NO CODES IN THE SYSTEM TO DIAGNOSE THE PROBLEM ASKED ME TO LEAVE THE VECHICLE TO SEE IF THE PROBLEM REACCURED BUT IT DID NOT. 2 DAYS LATER THE SAME THING HAPPENED I WAS 50 MILES FROM HOME I WAS ABLE TO GET VEHICLE STARTED TO IT TO THE DEALER GOT THE SAME DIAGNOSIS NO CODES AND THEY CAN DETERMINE THE CAUSE SO NOW I HAVE A VECHICLE THAT I DON'T KNOW IF IT WILL START WHEN I GET IN IT . I CALLED RAM CUSTOMER CARE AT 18009921997 AND WAS TOLD THE DEALER FOLLOWED THERE PROTOCOL AND WITH OUT CODES OR REPLICATION OF THE ISSUE IT CAN NOT BE FIXED. I FIND THAT TO BE ABSURD THAT THEY ARE UNABLE TO DIAGNOSE A ISSUE WITH THERE VECHICLE AND I'M LEFT TO BE THE GUINEA PIG. I HAVE FAMILY AND TRAVEL TO WORK NOT KNOWING IF I WILL BE STRANDED WHEREVER I AM NOT A GOT OR SAFE SITUATION. I HOPE YOU CAN HELP WITH THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365356October 20, 2020
ENGINE
DIESAL EGR COOLER RECALL VB1/NHTSA 19V/757 NO PARTS AVAILABLE AT MY DEALER. I HAVE BEEN ON A WAITING LIST FOR OVER 4 MONTHS...I HAVE CONTACTED FCA AND THEY STATE PARTS ARE BEING LIMITED, MEANWHILE AFFECTED ARE DRIVING A VEHICLE THAT COULD CATCH FIRE AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365479October 20, 2020
ENGINE
I BOUGHT THIS TRUCK AND BROUGHT IT HOME AND WAS GOING THROUGH EVERYTHING AND FOUND OUT THAT THE OIL DIDNT EVEN REACH THE DIPSTICK AND IT TOOK 4 QUARTS TO FILL IT UP. I THEN CHECKED EVERYTHING ELSE AND MADE SURE IT WAS FINE. I DROVE THE TRUCK FOR THE NEXT 3 DAYS ON AND OFF THE INTERSTATE AND HIGHWAY DRIVING. I WAS ATTEMPTING TO GO TO MY DR.S OFFICE IN CARTERSVILLE, GA. AND I WAS GOING ABOUT 55 MPH DOWN THE ROAD AND SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LIMPED ITS WAY TO A PARKING LOT TO WHICH I SHUT IT OFF AND THEN STARTED IT BACK UP AND IT SEEMED GOOD ENOUGH TO GET IT TO THE DEALERSHIP THERE AND THEY PULLED CODES AND SAID THAT THE OIL PUMP ISNT GETTING ENOUGH OIL AND IT WAS LESS THAN A QUART. IT USED UP 4 QUARTS IN THAT TIME. I CANT TRUST THIS TO GOTO TENNESSEE WITH THIS GOING ON. DOES ANYONE ELSE HAVE THIS PROBLEM? THIS IS PISS POOR ENGINEERING ON THE PART OF FCA TO BUILD A ENGINE THAT USES THAT MUCH OIL AND AT $9 A QUART ILL BE BROKE BEFORE THE END OF THE MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365261October 19, 2020
FUEL/PROPULSION SYSTEM
TOP OF THE FUEL SENDING UNIT CRACKED, CAUSING THE DIESEL FUEL TO CONTINUALLY STREAM OUT UNDER THE TRUCK AS LONG AS IT WAS RUNNING. CAUSING A FIRE HAZARD AND LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365066October 19, 2020
UNKNOWN OR OTHER
THE SCREEN HOUSING THE BACKUP CAMERA, CALLS AND ALL COMPONENTS IS MALFUNCTIONING ON ITS OWN, THE SCREEN WILL CHANGE TO BACKUP CAMERA ON ITS ON WHILE THE VEHICLE IS IN MOTION. IT PLACES CALLS WITHOUT THE PHONE BEING ATTACHED, CALLS TO SOS SYSTEM OUT OF ITS OWN ACCORD, THE SCREEN APPEARS TO BE SEPARATED FROM THE REAR AND TO HAVE SOME SORT OF LOOSE LIQUID INSIDE , ALTHOUGH IT HAS NOT BEEN EXPOSED TO ANY. I DISCUSSED WITH THE DEALER AND THEY HAVE HAD SEVERAL COMPLAINTS. THE BACK UP CAMERA GOING ON BY ITSELF HAS ALREADY STARTLED ME A NUMBER OF TIMES AND I FEAR WILL CAUSE ME HAVE AND ACCIDENT AS I CANNOT CONTROL IT AND IT GIVES YOU THE IMPRESSION OF BEING DIZZY, ALTER YOUR PERCEPTION A LOT. IT IS BOUND TO CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365096October 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RADIO LOCK UP NO MORE ACCS TO ANY DEVISES EX CAMRA RADIO TEMP CONTRLE ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364607October 16, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY VEHICLE LOST POWER AND WAS UNABLE TO DRIVE WHILE DRIVING ON INTERSTATE 94. I WAS WITH MY 2 YEAR OLD TODDLER AND HAD TO WAIT FOR A TOW TRUCK AND MY WIFE TO PICK US UP. I HAD THE VEHICLE TOWED BACK HOME TO MY LOCAL MECHANIC TO LOOK AND DIAGNOSE THE PROBLEM. THE DIAGNOSED THE ISSUE AS A CRANK SENSOR TONE RING. THEY ALSO NOTIFIED ME THERE WAS A RECALL COMING FOR THIS ISSUE. I CONTACTED FCA AND WAS DIRECTED TO TOW THE VEHICLE TO A CERTIFIED DEALER. I TOWED THE VEHICLE OVER TO THE DEALER AND THEY DETERMINED THE ISSUE IS THE SAME AS MY LOCAL MECHANIC DETERMINED. I AM ALSO BEING TOLD THERE IS CURRENTLY NOT A FIX FOR THIS PART, ONLY A TEMPORARY FIX. FCA SAID THEY WILL NOT PAY FOR ANY OF THE TOWING AND DIAGNOSTICS. SINCE IT WAS THERE FAULTY PART THAT CAUSED ME TO BECOME STUCK ON THE SIDE OF AN INTERSTATE I AM LOOKING TO BE COMPENSATED FOR THE REPAIRS, DIAGNOSTICS, AND TOWING. THIS IS A SAFETY ISSUE AND I WILL BE WITHOUT A VEHICLE FOR "QUITE AWHILE" ACCORDING TO THE DEALER. THE FCA RECALL NUMBER IS W58.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364718October 16, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364587October 15, 2020
ENGINE
IVE RECEIVED SOME RECALLS ON MY 2015 RAM. THE EXHAUST GAS RECIRCULATION (EGR) COOLER AN EGR COOLER WITH AN INTERNAL CRACK WILL INTRODUCE PRE-HEATED, VAPORIZED COOLANT TO THE EGR SYSTEM WHILE THE ENGINE IS RUNNING. IN CERTAIN CIRCUMSTANCES, THIS MIXTURE INTERACTS WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM, POTENTIALLY RESULTING IN COMBUSTION WITHIN THE INTAKE MANIFOLD, WHICH MAY LEAD TO A VEHICLE FIRE.ALSO DAMAGING THE INTAKE MANIFOLD. IVE BEEN WAITING 4 MONTHS FOR THE PARTS, IN THE MEANTIME THE INTAKE IS GETTING DAMAGED. THE OTHER RECALL THE MAGNETIC MATERIAL ATTACHED TO THE TONE WHEEL PROVIDES A SIGNAL TO THE CRANKSHAFT POSITION SENSOR. IF THIS SIGNAL MATERIAL IS LOST, THE ENGINE LOSES ITS ABILITY TO SYNCHRONIZE INJECTOR PULSES AND CAM TIMING. THIS LOSS OF CRANKSHAFT POSITION CAN RESULT IN AN ENGINE STALL, AS WELL AS LOSS OF THE ABILITY TO RESTART THE ENGINE.THE REMEDY IS TO UPDATE THE POWERTRAIN CONTROL MODULE SOFTWARE TO MAINTAIN VEHICLE PROPULSION BY READING THE CAMSHAFT POSITION SIGNAL IN THE EVENT THAT CRANKSHAFT POSITION SIGNAL IS LOST. HOW IS UPDATING SOFTWARE GOING TO PREVENT SOMETHING FROM COMING APART WHY NOT REPLACE THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364383October 14, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMPSONS CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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