Ram 1500 Complaints

11,877 consumer complaints on file.

#11418271May 24, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Making a right hand turn into school parking lot at 7:11 am this morning the engine died, steering went stiff and emergence parking break set. Almost caused a very serious accident with injury's to multiple minors. Was moving 11 MPH with my foot on the brake into the right turn, when I let off the brake the engine died. The cluster screen told me to place the vehicle into park and release the emergency brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418139May 22, 2021
ENGINE, UNKNOWN OR OTHER
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418082May 21, 2021
EXTERIOR LIGHTING
The CHMSL 3rd brake light has failed in my 2013 RAM 1500. A Virginia State Inspection shop (AAA) indicated no power to the bulb. A RAM dealership's technician indicated it was the TIPM. A second dealership technician stated it is the Body Control Module. The cargo lamp lights do work fine. This was replicated using 2 sets of CHMSL lighting packages (no brake light, working cargo lights). The tail light brake lights work fine. There are no warning lights on the dash to indicate a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418093May 21, 2021
UNKNOWN OR OTHER
Exhaust manifold warped and bolts broke, causing risk of CO^2 contamination in passenger compartment. The above listed issue is recognized as a "Known Issue" on the FCA's Mopar Recall Check tool. Multiple forums document ongoing recurrences with with certain years of the Ram 1500, https://www.ramforum.com/threads/recall-no-more-5-7l-exhaust-manifold-bolts.117041/ The problem has been inspected, diagnosed and acknowledged by Mopar RAM Service Technicians at Charlie's Dodge in Maumee, Ohio. Audible knocking sound from engine compartment was noticeable, with zero warning indicators to alert to a problem. Previous technicians pacified me with statements that indicated that the knocking noise was a typical RAM Truck sound that goes away after the motor warms up. (But it never goes away)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417910May 20, 2021
STEERING
The vehicle was being driven home from work, when the truck went into battery saver mode and the power steering stopped working. I was moving forward and the steering became almost impossible to control. I am 6'2 and in good shape, so I manhandled the steering to control the vehicle, and I got the vehicle to turn, barely missing 2 parked cars. If I wasnt strong enough to turn the wheels, there would have been damage to property and parked cars. The only light to come on was "battery saver mode" on the Driver info screen. Problem was a faulty battery, but in same hand, there should be a better system in the steering if the power fails in the vehicle. This problem happened in Canada, but there is much better response to dealing with issues from this organization in the USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417796May 19, 2021
ENGINE AND ENGINE COOLING
THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TWO LOCAL DEALERS AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417642May 18, 2021
STRUCTURE:BODY
Water is leaking into the cab of the truck from the back window. Took the vehicle to dodge and they stated it was an issue with the window and seal and it shouldn't have failed like this. Declined warranty because it isn't covered past 12k miles. Customer service via phone call on 5-17-21 stated windows are similar to brakes and windshield wipers as they wear out and that makes it not a manufacturers issues. The water damage is severe and causes a moldy smell and could comprise the live wires in the third brake light. There was no warnings and there isn't anything caused by the user. This seems to be a known problem that others have reported to the nhtsa and on message boards monitored by Dodge Inc. Seat belts by the water damage had to replaced as they were locking up randomly causing child restraint to get too tight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417658May 18, 2021
UNKNOWN OR OTHER
When I was driving on 5/15/21, I smell something rubber burn. After I drove a while, I saw some white smoke coming out under hood passenger site around above right tire. I stop and check, found nothing. When it happen, I also can hear a whistle sound when accelerating. After get home, 5/16, I checked the bottom of car. I found a sensor hanging. On 5/17, I brought it to dealer to fix it. During the trip, the smoke comes out again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417663May 18, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2018 Ram 1500. Consumer writes in regard to the Exhaust Gas Recirculation Safety Recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417697May 18, 2021
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Backed out of garage, rolled down driveway and turned left onto my street. Drove about a tenth of a mile to the stop sign, pretty easy with light gas since truck was still warming up. Rolled slowly (2-3) mph to make a right turn lightly feathering the gas and 3/4 through the turn pressed a little more on the gas and truck died. Just before it came to a stop, the parking brake engaged and a message on screen said to place vehicle in park. Engine started back up after I came to a stop and put it in park. No codes or other messages displayed. If I was pulling on to a busy street there would have been a very high chance that I would have been hit. 2021 Ram 1500 hemi etorque with 800 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417682May 18, 2021
STEERING
At 10221 mileage totally lost the steering and at that time indicator displays "Power Steering Unavailable, Service Required". Lost control of vehicle. Stopped and re-started engine and indicator was off and steering returned for right hand turns.. Very difficult to turn left. At 10246 miles lost steering again and same display indicator came on. Dealer was very helpful. Steering returned after service and lost steering again at at 10,396 miles. Presently the vehicle will turn right easily and very difficult to turn left or to go straight it take extreme pressure on the steering wheel. Very uncomfortable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417473May 17, 2021
UNKNOWN OR OTHER
Unknown vibration at highway speeds, have taken to dealer and multiple shops. They all can’t find the problem. Balanced wheels multiple times, Changed wheel bearings, tires to different brand, new wheel they suggested still same problem. This vibration shakes seats and steering wheels at speeds above 65MPH. I see multiple people asking the same question with there rams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416818May 16, 2021
ENGINE
PERSONALLY, JUST 3 WEEKS AGO. MY 3RD ENGINE FAILED. IT LOOKS LIKE THEY'RE GOING TO PUT A 4TH. I OWN A 2016 ECODIESEL 4X4 BIG HORN. ALWAYS TAKEN IT TO THE DEALER FOR MAINTENANCE AND NEVER DROVE IT ROUGH AND RARELY TOWED. 1ST ENGINE WENT OUT AT 55,747 MILES. 2ND ENGINE WENT OUT AT 112,482 MILES. 3RD ENGINE WENT OUT AT 144,806 MILES EVER SINCE THE 1ST ENGINE FAILURE. I'VE TRIED TO HAVE THEM BUY IT BACK WITH FCA REFUSING EVERYTIME. AFTER THE 1ST ONE. I KNEW THE SOUND YOU DESCRIBED AND KNEW THE ENGINE WAS ABOUT TO FAIL SO I STARTED RECORDING IT IN MY PHONE. NOW I HAVE 2 VIDEO DOCUMENTATION ON 2 SEPARATE FAILURES. LET'S SEE THEM TRY TO EXPLAIN THIS ONE. I'VE HAD A LAWYER INVOLVED NOW BECAUSE THEY DON'T LISTEN TO THE LITTLE GUY, SO NOW I HAVE TO TAKE THEM TO COURT. 2 OUT OF THE 3 TIMES MY ENGINE WENT OUT, I WAS ALMOST HIT FROM BEHIND AND HAD TO SWERVE OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417353May 16, 2021
STEERING
While operating my 2014 ram 1500 with approximately 76000 miles the power steering went out unexpectedly and without warning. There were no dash lights or indications of any problems with the steering system. Power steering was lost immediately Making it very difficult to steer and negotiate turns. I feel if this would have happened in the process of negotiating a turn it most likely would have resulted in a crash. I have not had the issue inspected or serviced at this time and no crash occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416529May 14, 2021
POWER TRAIN
I HAVE BEEN NOTICING MY TRANSMISSION HAS BEEN SLIPPING FROM TIME TO TIME STARTING AROUND 35 TO 40 MPH. IT ONLY HAS 22000 MILES ON IT, AS WELL AS BOGGING DOWN THE ENGINE WHEN I LET OFF THE GAS WHEN IT DOSE HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416647May 14, 2021
ENGINE, PARKING BRAKE
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416548May 14, 2021
ENGINE
I WAS DRIVING DOWN A MOUNTAIN STREET WHICH GETS BUSY AROUND RUSH HOUR (5:30 PM) AND THE ENGINE SUDDENLY TURNED OFF. I HAD NO POWER. I WAS SCARED. I BARELY MADE IT TO USE THE BRAKES AND TURN ON A SMALL SHOULDER. I STARTED THE TRUCK AND MADE IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416390May 13, 2021
STEERING
STEERING WHEEL STICKS ON BOTH LEFT AND RIGHT TURNS . SPOKE TO MY MECHANIC HE ADVISED THERE IS A KNOWN ISSUE ON RAM TRUCKS WITH THE ELECTRONICS ON THE POWER STEERING . HE TOLD US THERE ARE MULTIPLE RECALLS ON THIS ISSUE BETWEEN 2013 AND 2020. I CALLED CHRYSLER AND ALL THEY WOULD TELL ME IS MY VIN IS NOT UNDER THE RECALL . TOLD ME TO FIX MY TRUCK AND IF IT FALLS UNDER THE RECALL AT ANY TIME THEY WILL REIMBURSE ME . I DON'T 2800 DOLLARS TO PAY FOR IT ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416441May 13, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416240May 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
THE CAR IS OFF AND THE RADIO TURNS ON BY ITSELF. WHILE THE CAR IS IN MOTION THE AIRCONDITIONER WORKS OCCASIONALLY (NOT VERY OFTEN) AND WHEN THE AC GOES OUT THE POWER WINDOWS GO OUT AS WELL. THE WARNING SENSORS ON SIDE DO NOT WORK EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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