Ram 1500 Complaints

11,877 consumer complaints on file.

#11415205May 4, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
THE VEHICLE WAS STATIONARY. WENT TO PUT THE KEY IN IGNITION AND TURN ON. TRUCK WOULD NOT START, NOT EVEN TURN. TRIED JUMPING IT AND NOTHING WORKED. HAVING TO GET A WHOLE NEW KEY IGNITION ASSEMBLY DONE ON IT. HAVE READ UP ON IT AND THIS HAS HAPPENED TO MANY PEOPLE. THE TRUCK WON'T LOCK OR RUN. THERE ARE 83,000 MILES ON IT AND NOTHING PRIOR TO THIS HAS HAPPENED. THE WHEEL WILL NOT TURN OR GO INTO NEUTRAL. THE LIGHTS INSIDE DO WORK SO IT IS NOT THE BATTERY. HAVING TO SEND TO A MECHANIC AND ALL PARTS HAVE BEEN ORDERED AS THEY IDENTIFIED IT WAS THE IGNITION MODULE THAT WENT OUT. HE SAID IT HAPPENS A LOT TO DODGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414921May 3, 2021
FUEL/PROPULSION SYSTEM
FUELING WHILE STATIONARY FUEL NOZZLE DOES NOT FIT PROPERLY INTO REFUEL NECK OF VEHICLE. I MUST LIFT UP ON HANDLE AND NOZZLE ENTIRE TIME OF FUELING. HAVING TO DO THIS CAUSES PAIN IN WRISTS AND SLOWS REFUELING TIME. LOCKING MECANISM IN HANDLE WIIL NOT HOLD KICKING OFF FLOW OF FUEL HAVING TO REPEAT THE PROCESS, THUS AGGRAVATING OTHERS IN CROWDED WAIT LINES. PEOPLE YELL ANGRILY COMING CLOSE TO PHYSICAL CONFLICT. OTHERS IN VEHICLE FORUMS EXPRESS SAME. THERE ARE AFTER MARKET FIXES BUT NOT ALL HAVE FIXED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415007May 3, 2021
STEERING
ELECTRONIC POWER STEERING SYSTEM GOES OUT WITH NO PRIOR WARNING WHILE DRIVING, LEADING TO LOCKING AND DIFFICULTY TO TURN WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415020May 3, 2021
STEERING
I INTERMITTENTLY LOOSE ALL POWER STEERING AND STRUGGLE TO TURN THE STEERING WHEEL. THERE IS A RECALL ON THE ELECTRIC POWER STEERING CONTROL CIRCUIT FOR MY MODEL AND YEAR TRUCK BUT ONLY FOR VERY SPECIFIED MANUFACTURED DATES, APPARENTLY MY TRUCKS WAS MADE EITHER BEFORE OR AFTER THESE DATES. ALTHOUGH FROM WHAT I'VE READ, MY TRUCK HAS SAME SYMPTOMS AS TRUCKS WHICH WERE MANUFACTURED IN THOSE SPECIFIC DATES. THE LOSE OF POWER STEERING HAPPENS AT LOW SPEEDS, HIGH WAY SPEEDS, COUNTRY ROADS AND CITY ROADS. WITH THE COMPLETE LOSS OF POWER STEERING AT RANDOM TIMES, I HAVE BEEN IN DANGEROUS SITUATIONS ON THE ROAD WHILE TRUCK THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414687May 1, 2021
ELECTRICAL SYSTEM
THE SCREEN/DIGITIZER ON MY UCONNECT INFOTAINMENT CENTER 8.4" 4C WITH NAVIGATION IS DELAMINATING. THIS IS CAUSING SEVERAL ISSUES, INCLUDING: OCCASIONAL LOSS OF REAR BACKUP CAMERA, LOSS OF HVAC CONTROL FOR DE-ICING AND DEFOGGING OF THE FRONT WINDSCREEN, GHOST TAPS THAT CAUSE UNEXPECTED AND UNSAFE DISTRACTION, UNDESIRED ACTIVATION OF CONNECTED PHONES, AND INABILITY TO ACCESS IMPORTANT DIAGNOSTIC INFORMATION. THESE MALFUNCTIONS ARE RANDOM AND UNEXPECTED. IT CAN HAPPEN WHILE STATIONARY OR MOVING. SPEED OR LOCATION OF VEHICLE DO NOT SEEM TO TRIGGER OR IMPACT THESE MALFUNCTIONS. UCONNECT REFUSED MY REQUEST TO REPAIR OR REPLACE THE OBVIOUS MANUFACTURER DEFECTIVE UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414649April 30, 2021
POWER TRAIN
I HAVE OWNED MY 2019 RAM 1500 (NEW) FOR 2.5 YEARS AND MORE THAN 30-40 TIMES OVER THIS PERIOD THE TRANSMISSION GETS STUCK IN 1ST GEAR. THE ONLY WAY, I'VE FOUND, TO RESOLVE IS TO PUT TRUCK INTO PARK, TURN OFF ENGINE AND THEN RESTART. IT HAPPENS WHEN I FIRST START DRIVING AND DON'T NOTICE UNTIL THE ENGINE "REVS" AND THEN REALIZE IT IS STUCK IN GEAR. HAD MENTIONED TO DEALERSHIP WHEN IN FOR REPAIR/SERVICE. THEY SEEM NOT TO BE AWARE OF ANY REPORTS OF THIS PROBLEM. IT IS RANDOM AND ALTHOUGH CAN HAPPEN BACK-TO-BACK, IT IS SELDOM, SO HARD TO REPLICATE ON DEMAND. NOT SURE THE EXACT DATES OF THESE OCCURRENCES, AS I'VE GOTTEN USE TO IT, BUT WARRANTY IS COME UP AND THOUGHT I BETTER REPORT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414394April 29, 2021
STEERING
WHILE DRIVING MY TRUCK ON OLD GA2 A TWO LANE COUNTY MAINTAINED GRAVEL ROAD. THE ELECTRIC POWER STEERING QUIT WITHOUT WARNING WHEN I WAS ENTERING A SWITCHBACK CURVE.THE SUDDEN LOSS OF POWER STEERING ALMOST FORCED ME OFF THE THE ROAD. IT WAS PHYSICALLY ALL I COULD DO TO KEEP THE TRUCK ON THE ROAD. ANYONE WITH LESS UPPER BODY STRENGTH WOULD HAVE GONE OFF THE MOUNTAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414396April 29, 2021
ENGINE
WHILE DRIVING NORTHBOUND ON US411 WHICH IS A FAIRLY STRAIGHT TWO LANE PAVED ROAD IN GORDON COUNTY GA, I PULLED OUT TO PASS A SLOWER VEHICLE. WHEN THE ENGINE RPMS HIT 4500 THE TRUCK STARTED TO SHAKE AND LOOSE POWER. NO CODES WERE THROWN AT THE TIME. I WAS FORCED TO SLOW TO BELOW THE SPEED LIMIT AND FOR SAFETY REASONS COULDN'T COMPLETE THE PASS. I PULLED OVER INTO THE SHOULDER AND THE TRUCK WAS EXPERIENCING A VERY ROUGH IDLE. I TURNED OF THE IGNITION AND ON RESTART THE ENGINE FELT AND SOUNDED NORMAL. I CONTINUED HOME. THE NEXT DAY I STARTED THE TRUCK AND IT THREW A CODE. I TOOK IT TO THE RAM DEALER, AFTER DIAGNOSIS THEY SAID IT HAD A BAD CAM AND THE ENGINE NEEDED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414420April 29, 2021
FUEL/PROPULSION SYSTEM
FUEL SENSOR FAILURE APPEARS ON THE DASH, ALONG WITH THE FUEL GAUGE MOVING ALL THE WAY TO EMPTY. BRINGS UP CHECK ENGINE LIGHT. THIS HAPPENED DURING TRAVEL AND CAN COME AND GO UNTIL THE SENSOR COMPLETELY FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414490April 29, 2021
UNKNOWN OR OTHER
THE RADIO THAT COMES STOCK RANDOMLY STARTS TO DELAMINATE. IN DOING SO, IT BEGINS TO INTERFERE WITH THE TOUCH SCREEN PERFORMANCE AND BECOMES EXTREMELY DISRUPTIVE TO THE DRIVER WITH THE CONSTANT CHANGES, RADIO CHANGES, SCREEN CHANGES, PUSHING THINGS CONSTANTLY ON THE SCREEN WITHOUT USER INPUT - IF USING APPLE OR ANDROID, IT CAN GET STUCK IN LOOPS TRYING TO GET YOU TO CALL OR TEXT OR OTHER LOOPS WHERE IT CONSTANTLY CHANGES YOUR MUSIC. EVEN IF YOU TURN THE SCREEN OFF IT WILL COME BACK ON AND GO NUTS. THIS HAPPENS ANYTIME THE VEHICLE IS TURNED ON AND IS VERY DISRUPTIVE WHILE ATTEMPTING TO DRIVE. THERE IS NO WAY TO PREVENT IT OTHER THAN REMOVING THE FUSE BUT THEN YOU ARE LEFT WITHOUT A MEANS TO HAVE HANDS FREE DRIVING AND NAVIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414282April 28, 2021
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICLE LOSS POWER STEERING ASSIST AND WAS DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED AN UNKNOWN RECALL AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 37,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414366April 28, 2021
ENGINE, FUEL/PROPULSION SYSTEM
A COUPLE OF MONTHS AFTER GETTING THIS USED VEHICLE, THE ENGINE LIGHT CAME ON WITH A MESSAGE SAYING TO CHECK THE FUEL CAP. JUST TO MAKE SURE THAT NOTHING ELSE WAS WRONG, WE GOT A DIAGNOSIS FROM O'RILEYS & AUTO ZONE; THE O2 SENSORS NEEDED TO BE REPLACED. SO WE DECIDED TO SWITCH OUT THE O2 SENSORS AND THE FUEL CAP. THEN AFTER A WEEK, THE ENGINE LIGHT CAME BACK ON AGAIN. SO WE GOT ANOTHER DIAGNOSIS TO FIGURE OUT THE PROBLEM, IT DETECTED AN EVAPORATIVE EMISSION SYSTEM LEAK (VERY SMALL LEAK). THEN THE FOLLOWING WEEKEND, WE TOOK THE VEHICLE BACK TO THE DEALERSHIP TO SEE IF THEY CAN FIX THE PROBLEM. THERE WAS NO MECHANIC ON DUTY AS THEIR AUTO DEPARTMENT WAS CLOSED. INSTEAD, WE TALKED TO THE DEALER WHO SOLD US THE VEHICLE AND HE STATED, 'YOU CAN DELETE THE MESSAGE.' HE WAS NO HELP AT ALL AND DIDN'T BOTHER TO HELP FIX THE PROBLEM WITH THIS VEHICLE. IN ADDITION, HE SAID THAT HE KNOWS A LITTLE ABOUT WORKING ON CARS, HOW TO USE THE HANDHELD DETECTOR MACHINE, AND DELETING THE CODE WOULD MAKE IT BETTER? WE WANTED THIS VEHICLE TO WORK PROPERLY NOT BY 'DELETING' (THE MESSAGE), BUT TO FIGURE OUT WHAT IS WRONG AND HOW TO GET IT FIXED. THERE IS A WAITLIST FOR AN AUTO SHOP NEARBY, DUE TO THIS PANDEMIC WE HAVE TO WAIT TO RECEIVE A CALLBACK FOR AN APPOINTMENT, AND NOW I RECEIVED A NOTIFICATION FROM CREDIT KARMA STATING TO CHECK ON THE RECALL FOR THIS USED TRUCK I OWN. CURRENTLY, THE CHECK FUEL CAP WILL NOT TURN OFF AND THE ENGINE LIGHT IS STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414144April 27, 2021
ENGINE
I RECEIVE SEVERAL RECALL NOTICES ON EGR COOLING SYSTEM AND DEALERS COMPLAIN THEY DON'T HAVE PARTS TO DO REPLACEMENT. THIS HAS BEEN GOING ON OVER A YEAR. I HAVE BEEN TOLD THAT THERE HAVE BEEN FIRES AS A RESULT. CAN YOU INVESTIGATE THIS SITUATION. DEALERS IN REDDING, RED BLUFF, AND CHICO,CA SAY THEY DO NOT HAVE PARTS AND DON'T KNOW WHEN THEY WILL GET THEM. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414161April 27, 2021
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE VEHICLE IN EITHER DIRECTION, THE SPINDLE WOULD HIT THE LOWER CONTROL ARMS ON THE DRIVER'S AND PASSENGER'S SIDE. THE CONTACT STATED THAT BOTH CONTROL ARMS WERE DAMAGED FROM REPEATEDLY COMING INTO CONTACT WITH EACH OTHER. ADDITIONALLY, THE VEHICLE WOULD JERK WITHOUT WARNING WHILE DOWNSHIFTING. THE CONTACT HAD TAKEN THE VEHICLE TO GILL CHRYSLER DODGE JEEP RAM (1100 S. MADERA AVE, MADERA, CA 93637) HOWEVER, THE MECHANIC FOUND NO FAULT WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THE ISSUE WAS NORMAL DRIVING OPERATION. THE CONTACT THEN TOOK THE VEHICLE TO RAZZARI CHRYSLER DODGE JEEP RAM (1605 AUTO CENTER DR, MERCED, CA 95340) WHERE HE WAS GIVEN THE SAME INFORMATION AS THE OTHER DEALER ABOUT THE CONTROL ARMS. THE CONTACT STATED THAT A SOFTWARE UPDATE WAS PERFORMED ON THE VEHICLE FOR THE TRANSMISSION HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413966April 26, 2021
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT RELATED THE ISSUE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414044April 26, 2021
ELECTRICAL SYSTEM
ENGINE STALLS AND THE EMERGENCY BREAK ENGAGES WHILE AT A STOP. THE TRUCK (A 2020 RAM 1500 LIMITED, 5.7 HEMI E-TORQUE) HAS ABOUT 700 MILES ON IT AND THIS HAS HAPPENED ABOUT 8 TIMES. THE FIRST 3, 4 TIMES THE DASH MESSAGE SAID SOMETHING ABOUT THE HOOD BEING OPENED (IT WASN'T). THE LAST COUPLE OF TIMES THE DASH MESSAGE SAYS SOMETHING LIKE ...SERVICE NOT AVAILABLE. I HAVEN'T BEEN ABLE TO TAKE A PHOTO BECAUSE THE MESSAGES DISAPPEAR RATHER QUICKLY AND I HAVE TO WORRY ABOUT RE-STARTING THE VEHICLE ASAP BECAUSE I'M STUCK IN TRAFFIC WITH CARS BEHIND ME. THE TRUCK RE-STARTS AS NORMAL AND I'M ON MY WAY. THERE SEEMS TO BE NO RHYME OR REASON WHEN THIS HAPPENS, I COULD GO SEVERAL DAYS AND NOTHING HAPPENS, ALL SEEMS NORMAL, YOU JUST DON'T KNOW WHEN THIS BRAND NEW VEHICLE WILL STALL ON YOU. YESTERDAY IT ACTUALLY HAPPENED TO ME ON THE FREEWAY WHEN COMING TO A STOP. ON THE FREEWAY!, HUGE SAFETY ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413950April 26, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413655April 24, 2021
STRUCTURE:BODY
THE REAR WINDOW OR 3RD BRAKE LIGHT STARTED ALLOWING WATER INTO MY TRUCK. MY TRUCK HAS BEEN AT GLADSTONE DODGE FOR ALMOST A MONTH NOW AND I STILL DON'T HAVE MY TRUCK BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413670April 24, 2021
VEHICLE SPEED CONTROL
CRUISE ENGAGES INTERMITTENTLY WHEN IN MOTION, ENGAGES PROPERLY 50% OF THE TIME, NOT AT ALL AT OTHER TIMES. PROBLEM WAS FIRST OBSERVED AT 26,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413572April 23, 2021
AIR BAGS
BEEN EXPERIENCING A 'SERVICE AIRBAG SYSTEM' ACROSS MY INFO SCREEN ALONG WITH AN ANNOYING TONE. IT HAPPENS WHEN THE VEHICLE IS RUNNING, PARKED, AS WELL AS ALL FORWARD AND REVERSE GEARS. TODAY WAS THE FIRST OPPORTUNITY I HAD TO GET THE TRUCK INTO THE DEALERSHIP TO DIAGNOSE THE ISSUE. FOUND THAT THE AIRBAG IN THE DRIVERS SIDE SEAT HAS A FAULTY CIRCUIT. I BELIEVE THAT THIS IS A MAJOR SAFETY ISSUE & SHOULD BE REPAIRED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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