Ram 1500 Complaints

11,877 consumer complaints on file.

#11416265May 12, 2021
STEERING
WHILE DRIVING ON CITY STREETS IN HOUSTON AND ABOUT TO TURN INTO AN INTERSECTION, THE POWER STEERING WENT OUT IMMEDIATELY AND WITHOUT WARNING. THE STEERING BECAME EXTREMELY STIFF AND CONTROLLING THE VEHICLE REQUIRED MUCH MORE EFFORT THAN TYPICAL MANUAL STEERING. I AM A MALE WITH GOOD ARM STRENGTH; HAD MY WIFE BEEN DRIVING THERE IS NO DOUBT SHE WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL. I DID NOT CRASH, BUT PULLED OVER WHILE NARROWLY MISSING OTHER VEHICLES AND A PEDESTRIAN. A WARNING MESSAGE ON MY DASH SAID SOMETHING LIKE 'POWER STEERING SERVICE REQUIRED'. TEXAN DODGE DEALERSHIP DIAGNOSED THE EPS MODULE HAD FAILED, AND THE REPAIR WAS ESTIMATED AT $3,100. PREVIOUS SAFETY RECALL S19 BY RAM COVERED THIS REPAIR ON A SMALL NUMBER OF PICKUPS FROM 2015-2016 MODEL YEARS. HOWEVER, BASED ON AN INTERNET SEARCH IT IS ABUNDANTLY APPARENT THAT THIS MALFUNCTION HAS OCCURRED IN MANY RAM PICKUPS FROM 2013 FORWARD. THIS IS A VERY DANGEROUS MALFUNCTION THAT MAY HAVE ALREADY RESULTED IN INJURIES OR DEATHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416332May 12, 2021
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO SOUTHWEST CHRYSLER DODGE JEEP RAM LOCATED AT 2235 N MAIN ST, CLEBURNE, TX 76033 WHERE IT WAS DIAGNOSED THAT THE RACKET STEERING PINION WAS LOCK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11416371May 12, 2021
STEERING
I WAS DRIVING MY TRUCK WHEN THE POWER STEERING SERVICE LIGHT CAME UP AND THE STEERING WENT SO HARD I COULDN'T TURN IT, CAUSING ME TO ALMOST HIT ANOTHER CAR WHILE TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416232May 12, 2021
AIR BAGS
WHILE NEARLY COMPLETING A RIGHT TURN INTO A PRIVATE DRIVEWAY WITH A SPEED UNDER 3 MPH AND APPROXIMATE 20 DEGREE INCLINE I WAS STRUCK BY GMC TERRAIN JUST BEHIND THE RIGHT REAR TIRE WITH POSTED SPEED OF 40 MPH ON THE STREET. THE FORCE OF IMPACT PUSHED MY TRUCK INTO A TELEPHONE POLE NEXT TO THE DRIVEWAY IMPACTING THE REAR DOOR ON THE DRIVER SIDE THE REAR DOOR GLASS SHATTERED AND LANDED 10 TO 15 FT IN THE YARD, THE TRUCK CAME TO REST FACING 180 DEGREES THE OPPOSITE DIRECTION OF TRAVEL IN THE CENTER OF A FOUR LANE STREET, THE SUV THAT STUCK ME CONTINUED APPROXIMATELY 330 FT. ACROSS 3 LANES COMING TO REST IN A YARD. NO AIRBAGS DEPLOYED NOR SEAT BELT TENSIONING WAS APPARENT, DRIVER WEIGHT 185LBS PASSENGER APPROXIMATELY 150 LBS. THE DRIVER RECEIVED BACK AND NECK INJURY WHILE THE PASSENGER SUFFERED SEVERAL FROM STRIKING HEAD ON PASSENGER WINDOW MORE THAN ONCE AND SIDE AGAINST CENTER CONSOLE DUE TO NO DEPLOYMENT . POLICED REPORT STATES THE SUV AIRBAGS DEPLOYED. NO SKID MARK ON PAVEMENT WERE APPARENT FROM THE SUV. MY VEHICLE HAD NO KNOWN ISSUES, BODY REPAIR SHOP CHECKED COMPUTER AND IT SHOWED NO FAULTS IN SYSTEM PRIOR TO ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11415767May 10, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE WARNING DISPLAY ON THE SPEEDOMETER ISN'T WORKING. IT'S A 2019 RAM WITH 45K MILES. IT GOES BLANK OR WON'T COME ON. WITHOUT THIS DISPLAY WORKING PROPERLY, DRIVER CANNOT SEE ANY WARNING SUCH AS, DOOR OPEN, TIRE PRESSURE OR ANY IMPORTANT WARNINGS. THE VEHICLE IS DRIVABLE BUT THE WARNING DASH ON THE SPEEDOMETER DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415796May 10, 2021
STEERING
POWER STEERING WENT OUT INSTANTLY WHILE STOPPED PREPARING TO ENTER A CAR WASH. MADE IT THROUGH THE CAR WASH, TURNED THE ENGINE OFF, THEN BACK ON, WOW! POWER STEERING STARTED WORKING PERFECTLY AGAIN. AFTER A MILE OR SO POWER STEERING WENT OUT AGAIN. IT APPEARS TO BE SOME SORT OF ELECTRICAL PROBLEM WITH THE ELECTRONIC STEERING ASSIST. AFTER RESEARCHING I DISCOVERED THIS SEEMS TO BE AN ONGOING PROBLEM WITH DODGE RAM TRUCKS AS FAR BACK AS 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416001May 10, 2021
ELECTRICAL SYSTEM
FUEL LEVEL SENSOR UNIT IN THE GAS TANK WENT OUT CAUSING FUEL GUAGE TO INDICATE THERE'S AN EMPTY TANK. THIS ELECTONIC SENDING UNIT WENT BAD AT 45,824 MILES. I'M READING ABOUT DOZENS OF THESE UNITS HAVING TO BE REPLACED ON THIS MODEL TRUCK. THE UNIT DEVELOPED A DEAD SPOT WHICH STOPS SENDING A SIGNAL WHEN THE TANK REACHES ABOUT 3/4 FULL. THEN ONCE FUEL LEVEL DROPS TO ABOUT 1/4 FULL THE ELECTRONIC SIGNAL BECOMES FUNCTIONAL AGAIN AND THE GAS GUAGE WORKS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416025May 10, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A 2016 RAM 1500 ECODIESEL. THE COMPUTER WAS REPROGRAMMED TO COMPLY WITH THE EMISSIONS LAWSUIT BROUGHT AGAINST FCA. AFTER THIS UPDATE, THE VEHICLE FUEL MILEAGE DROPPED ABOUT 18% WHICH IS LESS THAN THE ADVERTISED MILEAGE. THE VEHICLE ALSO LOST POWER (I HAVE NO WAY OF MEASURING) BUT A NOTICEABLE DIFFERENCE WHEN TOWING. LAST BUT MOST IMPORTANTLY, THERE IS A TERRIBLE THROTTLE RESPONSE LAG WHEN THE ENGINE IS COLD. THIS ISSUE HAS CAUSED SOME NEAR CRASH SCENARIOS FOR ME WHEN ATTEMPTING TO PULL OUT ON A BUSY ROAD. SPECIFICALLY, WHEN ACCELERATING FROM A STOP OR WHILE ROLLING WHEN THE ENGINE IS COLD, THE THROTTLE MUST BE PUSHED BETWEEN 3/4 AND FULL TO GET THE VEHICLE TO RESPOND (I'VE READ THIS IS CAUSED BY THE COLD TURBINE). THIS OCCURS EVERY DAY WITH THE MASTERS NEAR ACCIDENT OCCURRING TODAY WHILE LEAVING THE DEALERSHIP. I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERS AND MADE COMPLAINTS DIRECTLY TO FCA WITH NO SATISFACTORY ANSWERS TO ADDRESS THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415707May 9, 2021
VEHICLE SPEED CONTROL
CRUISE CONTROL INTERMITTENTLY WORKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415710May 9, 2021
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY EPS WILL HAVE AN INTERMITTENT LOSS IF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415725May 9, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415625May 8, 2021
POWER TRAIN
I JUST LIKE TO LET YOU KNOW IT WASN'T THE CRANK CASE PCV IT WAS THE CAMSHAFT PCV THAT CONTROLS THE VACUUM SYSTEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415542May 7, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. FIELDS CHRYSLER JEEP DODGE RAM ASHEVILLE (255 SMOKEY PARK HWY, ASHEVILLE, NC 28806, (828) 667-5213) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS UNSURE OF THE CAUSE OF THE FAILURE HOWEVER, STATED THAT SOME UNKNOWN MAGNETIC MATERIAL NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415537May 7, 2021
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED HIS SON WAS REVERSING THE VEHICLE WHEN THE VEHICLE LOST MOTIVE POWER AND BEGAN TO SHUTTER WHEN HITTING A CURB. NO WARNING LIGHTS ILLUMINATED FROM THE VEHICLE. THE DRIVER EXIT THE VEHICLE AND NOTICED A GLARE COMING FROM UNDERNEATH THE VEHICLE, WHEN THE DRIVER LOOKED UNDERNEATH THE VEHICLE HE SAW FIRE COMING FROM THE UNDERNEATH BETWEEN THE FRAME WELDS. THE FIRE DEPARTMENT CAME OUT AND TO EXTINGUISH THE FIRE. NO ONE WAS INJURED. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT, THEN LATER TOWED TO A LOCAL DEALER OLIVIA CHRYSLER CENTER INC (2135 W LINCOLN AVE, OLIVIA, MN 56277 PHONE: (320) 523-2170). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11415210May 5, 2021
ELECTRICAL SYSTEM
THE RECALL FOR THE CRANK POSITION SENSOR TONE WHEEL MAY DELAMINATE FALLS SHORT OF CORRECTING THE PROBLEM. MINE DELAMINATED AND IT COST ME $2600 FOR THE REPAIR AT THE DEALER IN GILROY CA. BESIDE LEAVING US STRANDED ON A REMOTE SECTION OF HIGHWAY WITH THE TRAVEL TRAILER WE WERE TOWING. WE PAID $250 FOR TOWING THE TRUCK AND THE TRAILER AND $1000 TO RENT A CAR WHILE THE DEALER WAITED TO DIAGNOSE THE ORDER PARTS AND FINALLY TO REPAIR. AFTER PICKING UP THE TRUCK THE CHECK ENGINE LIGHT CAME ON ABOUT AN HOUR DOWN THE ROAD TOWARD HOME. AFTER I GOT HOME I TALKED TO THE LOCAL DEALER. THE TRUCK JUST TURNED OVER 120000 MILES JUST BEFORE GETTING TO THE DEALER SO EVEN THOUGH THE ISSUE HAPPENED BEFORE THE MILES HIT 120000 THE DEALER TOLD ME IT WOULD NOT BE COVER BY THE EXTENDED WARRANTY THAT WAS PART OF THE EMISSION SETTLEMENT. FIRST I BELIEVE THE RECALL FOR THE CRANK POSITION SENSOR TONE WHEEL MAY DELAMINATE SHOULD COVER THE COST TO REPLACE THE WHEEL, NOT JUST MODIFY THE PROGRAM. SECOND THERE IS STILL AN ISSUE THAT WAS NOT FOUND BY THE DEALER BEFORE 120000 MILES AND I BELIEVE THIS SHOULD QUALIFY AS A WARRANT REPAIR. THANK YOU FOR YOUR CONSIDERATION OF THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415251May 5, 2021
ENGINE
THE IDLE DROPPED TO 550 RPM S (REVOLUTIONS PER MINUTE) WHICH SHOULD BE 900 RPM AND THE ENGINE STALLED OUT. THIS WAS CAUSED BY THE CRANK CASE PCV (PRESSURE CONTROL VALVE). IT'S AN ENGINEERING DESIGN FLAW IN THE PCV- IT'S WORKING IN THE WRONG DIRECTION. THIS ALSO CAN CAUSE OTHER PROBLEMS IN THE VACUM SYSTEM LIKE BRAKE FAILURE AND IMPROPER FUEL CONSUMPTION, AND ENGINE OVER-HEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415277May 5, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 55 MPH, HIS WIFE HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS ALSO AND ABNORMAL OIL ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND THE OIL PRESSURE LOW, CHECK OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT EXITED THE VEHICLE AND SAW A LARGE AMOUNT OF OIL ON THE ROADWAY. THE VEHICLE WAS TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952) AND WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PROPERLY MAINTAINED, AND WAS UP-TO-DATE ON ALL MAINTENANCE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND THE CONTACT REQUESTED THAT A NEW ENGINE BE EXPEDITED TO THE DEALER. THE ENGINE WAS EXPEDITED TO THE DEALER AND THE ENGINE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415355May 5, 2021
STEERING
I WAS DRIVING MY 2013 RAM 1500 TRUCK WHEN THE EPS ( ELECTRONIC POWER STEERING) WOULD NOT ALLOW ME TO TURN LEFT OR RIGHT IT WANTED TO STAY STRAIGHT WHILE A SERVICE POWER STEERING POPPED UP ON THE DASH COMPUTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415233May 5, 2021
ELECTRICAL SYSTEM
PULLED OUT OF NEIGHBORHOOD ONTO MAIN ROAD IN 2021 RAM 1500 LIMITED. TRUCK TURNED ITSELF OFF WHILE IN MOTION PULLING OUT AS IF THE POWER BUTTON WAS PRESSED. NO ENGINE NOISE OR ERROR CODES ON DISPLAY. DISPLAY ONLY SAID SHIFT TO PARK AS IT WAS ROLLING TO A STOP, AND ONCE I SHIFTED TO PARK, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED ITSELF. I DISENGAGED THE PARKING BRAKE AND PUSHED TO START AND THE VEHICLE IMMEDIATELY CRANKED BACK UP, AND DROVE WITHOUT PROBLEM AND STILL NO ERROR CODE. I HAVE WILL BE TAKING THE VEHICLE TO A DEALER TODAY TO HAVE IT LOOKED AT, BUT THIS IS BEYOND DANGEROUS AND COULD HAVE BEEN A SERIOUS ACCIDENT IF IT WOULD HAVE BEEN A BUSY HIGHWAY I WAS PULLING ONTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415089May 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO ARRIGO CHRYSLER DODGE JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 421-5387) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TONE WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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