Ram 1500 Complaints

11,877 consumer complaints on file.

#11443202December 9, 2021
STEERING
The Power Steering on my 2016 Ram 1500 is starting to act up. The Power Steering is tight when driving my vehicle especially when changing lanes, turning, and parking. I see that there was a recall for the 2015-2016 Ram trucks for Contamination on the electric power steering control circuit board. When I look for recalls on my vehicle there are none listed but my truck is showing all the same signs as this recall states. I have had my vehicle checked out by a licensed mechanic and he also stated that my truck is having the same issues that were listed in the recall. What can I do to have my vehicle repaired under the recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443280December 9, 2021
STEERING
Electric power steering went out while driving, it is very difficult to turn, this causes a increased chance of a accident as it is difficult to maneuver quickly if necessary to avoid an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443070December 8, 2021
ELECTRICAL SYSTEM
- What component or system failed or malfunctioned, and is it available for inspection upon request? - The entire touch screen feature has failed in the vehicle. This has affected the navigation, radio, back-up camera, climate, etc. control in the vehicle. The system also unpredictably crashes completely, mid transit. It is available for inspection upon request. Also, the switches governing the operation of the front row windows has sporadically failed at times (unrelated to the center console, but a clear electrical issue). - How was your safety or the safety of others put at risk? The entire system affecting the items listed above crashes mid transit. If I were backing up, my visibility would be lost completely. If there was an emergency vehicle, I may not hear instructions from that vehicle as I would not be able to turn down the volume to my radio. If I were using the navigational features of the car, when it crashes, it may cause injury to myself, my passengers or others. When window functionality is lost, elements are able to enter the cab which may affect driver performance. - Has the problem been reproduced or confirmed by a dealer or independent service center? Service appointment to address these issues scheduled for Jan. 7, 2022. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Service appointment to address these issues scheduled for Jan. 7, 2022. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443136December 8, 2021
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2009 Ram 1500. The contact stated that while driving 30 MPH, the front passenger’s side axle fractured and detached, which caused the front passenger’s side tire to detach. Additionally, the failure caused brake damage, and the front passenger’s side door would not open due to damage done to the fender. Prior to the failure, the front driver’s side axle also fractured and detached a year prior. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443165December 8, 2021
FUEL/PROPULSION SYSTEM
Fuel sending unit bad at 55,000 miles. This is unacceptable for a unit to go bad at this short of time. Everyone on the internet is complaining about the cost to replace this item and how often that it fails on all the Ram trucks. There should be a recall on this item immediately, as the cost to replace unit is in the 600- 900 dollar range, depending who fixes it. Then they also recommend you replace the hangers at the same time as they are also rotting out. Please do something about this and help the consumer beat this back to the manufacture to do it right!!! Already contacted Ram about this issue and the high cost of repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443146December 8, 2021
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443005December 7, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABs brake system malfunction lights stays on cruise control not working some days the break lights don't come on the cruise control starts back working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442977December 7, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
While rolling to a stop and turning (3) times and once while slowing for speed bumps my 2022 Dodge Rebel 5.7L V8 Hemi with E-Torque shut off, the emergency brake applied itself and it shifted itself to park. This happened while turning onto a busy street where a bad accident could have happened because of it. There were no warning or indicators prior to the truck shutting off by itself. It has been to the dealership twice with no fix. I have had it for three weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442833December 6, 2021
VISIBILITY/WIPER
My wipers sound like they are grinding when i use them, and are very slow. To the point to where it seems like the wipers motor is quiting. My visibility when it rains will be close to 0 if it is not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442925December 6, 2021
AIR BAGS
In an effort to avoid deer, driver swerved and crashed into woods where small trees were hit with the truck crashing and stopping in a small ravine. As a result of the front end damage (bumper, grill, etc.) and impact, front Air bags failed to deploy. Injuries incurred were a broken nose, left knee injury, left elbow injury, mid to lower right back injury, possible heart Afib (not previously known or detected prior to accident could have been exacerbated).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11442627December 4, 2021
UNKNOWN OR OTHER
Unable to remove key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442637December 4, 2021
ELECTRICAL SYSTEM, ENGINE
Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442570December 3, 2021
ENGINE
Check engine light blinking. Bad lifter in motor causing the engine to shut down while driving, very very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442601December 3, 2021
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442429December 2, 2021
FUEL/PROPULSION SYSTEM
Fuel sensor has failed which appears to be a common problem with the 2016 Ram 1500, this is a very expensive fix for people on a fixed income for a part that has a history of failing. The dealer wants to charge in excess of $800.00 dollars for this repair installing the same part they know is going to fail in time. There are many blogs on the internet stating that the part fails at random miles. Imagine being out on the road and running out of gas in the middle of nowhere as you do not have the financial means to get this repaired. This part should be recalled and repaired as other parts are such as the air bag that might explode. This is very concerning for individuals that are paying for this repair. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442384December 2, 2021
STEERING, ELECTRICAL SYSTEM
loss of electric power steering (EPS) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called Ram dealer two week wait to get it in to look at it. no warning lamps or messages. looks like there a recall on 2013-2016 Ram 1500 and 2018 -2020 Ram 1500 for this problem but not for 2017 ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442238December 1, 2021
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2016 Ram 1500. The contact stated that his wife informed him that the vehicle would not start after driving approximately 200 miles. The contact then drove the vehicle to the dealer and within 125 miles of reaching the dealer, the "contact your local dealer, the problem with the DEF system" warning message appeared on the instrument panel. Once in the possession of the dealer, the contact was informed that three bolts that connected the exhaust to the manifold had broken off causing the failure. The manufacturer was notified and informed him that there were no recalls on the vehicle. The vehicle had been repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442255December 1, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ram 1500. The contact stated that after stopping the vehicle, it was discovered that the rear powered tailgate door had erroneously unlatched and came open. The vehicle was taken to the local dealer who diagnosed that the tailgate actuator was faulty and needed to be replaced. The contact indicated that the vehicle was previously serviced in July 2021 under the NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages) to prevent the failure however, the failure still occurred. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442261December 1, 2021
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 21V632000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442334December 1, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
My trucks display flickers in & out if I'm using GPS it changes flickers to other settings in display on it's own it makes phone call changes directions,changes control settings all by it self even if I turn off display settings it goes on by it self it is happening to many others who own the same year ram trucks this is a serious life threatening endangerment I almost have gotten into 4 accidents myself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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