Ram 1500 Complaints

11,877 consumer complaints on file.

#11442337December 1, 2021
FUEL/PROPULSION SYSTEM
When for gas at wawa pump got stuck in my truck would not come out sat for 5 hours until we got it out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442353December 1, 2021
ENGINE
A recent service on my RAM prompted a discussion with another customer and subsequently the service manager of the dealer. The topic was exhaust manifold leaks with the RAM 5.7 liter hemi engine. The dealership was repairing 2 that day and the service manager says that’s a typical day. The issue is that after 40,000 miles, one or more of the exhaust manifold bolts fatigue and fail which causes an exhaust leak. Of course and exhaust leak in the engine room is a huge safety risk for the exhaust gases can be drawn into the passenger compartment through the intakes just behind the hood. The leak also causes an emissions violation and can cause fuel economy performance issues. This issue affects models from 2008 to present. RAM has made a design change to fix the issue but has not issued a recall. I was told that it’s highly likely I will have the issue. I cannot believe a recall has not been required. Exhaust leaks are extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442372December 1, 2021
POWER TRAIN
Rear Differential began to grind and make noise. Dealer stated could cause failure and lead to crash if not repaired/replaced. Full diagnosis not complete as of this date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442203December 1, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442081November 30, 2021
STEERING
The contact owns a 2020 Ram 1500. The contact stated that while driving approximately 35 -40 mph, the wheels were moving back and forth, and the steering wheel was shaking. The parking brake not available message was displayed. The traction control warning indicator light was flashing and the brake warning light was illuminated. The contact sustained injuries to his left wrist and medical attention was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was concerned about driving the vehicle. The manufacturer was not contacted. The failure mileage was 38,600.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11441923November 29, 2021
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received a notification of NHTSA campaign number: 21V632000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441994November 29, 2021
ELECTRICAL SYSTEM
The radio u- connect system is constantly malfunctioning, you cannot turn off screen, or sound. I glitches almost continually which has caused the screen to get super hot to the touch, which has caused screen separation because of the heat. The glitching is so distracting to the driver, that it is very dangerous to drive. I took to our local dealer who stated it was very common for this year. At the time of this visit my mileage had reached 36,700, which they state is 700 miles out of warranty. Also I had to disconnect my phone from the system because it would not let my call my family during an emergency. I literally had to turn off my truck and walk away from my vehicle to be able to call them. I travel alone often, and I’m unable to use my phone while in the truck. It will put my family on hold, and will fight me to keep it off hold. It also randomly calls, anyone in my phone book, them switches. There have been multiple times then the screen doesn’t allow me to change anything. I have went on the computer and there are plenty of similar experiences by others, shown in video. Their screen are also separated. I’m afraid my car will catch on fire. This is a very serious situation and I’m trying to find a resolution. My husband refuses to drive it long distances do to the distraction it presents. I do have videos documenting the distraction, and have included a picture that shows how the heat has causes the screen to separate, and the screen conflict. Ram is aware that this is an issue, and the danger that this presents. They need to address this immediately, this is very dangerous. Thank you in advance for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441878November 28, 2021
STEERING
Vehicle makes a noise similar to the antilock braking sound when making right turns. Ram does not have a fix for the issue. The issue is happening more frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441794November 27, 2021
ELECTRICAL SYSTEM
I am experiencing electrical issues when driving the vehicle. On six different occasions, the truck has shut off entirely (no electrical/mechanical control) and have been stranded on the side of the road. Each time it seems the vehicle has to wait for something to clear or reset and then sporadically everything comes back on. I have taken the truck to the dealership and they have replaced a "broken hood latch" and the truck is currently at the dealership waiting on a technician to look at it. There are no specific conditions that I can say that is causing this issue to occur. It's happened while driving my son to school, where the truck shut off while at a stop sign. It also happened while driving down the highway doing about 75mph. Each time the vehicle is in some type of motion (5-75 mph) and just goes "dead" and then comes back on after waiting about an hour. Most recently, the vehicle has went dead and come back to life three times over the course of 4hrs (while waiting for a tow truck).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441787November 27, 2021
VEHICLE SPEED CONTROL
I was driving on the street and had to accelerate rapidly to avoid a collision and when I pressed down the accelerator pedal it got stuck and the truck accelerated and wouldn’t slow down, I immediately pressed on the brake and it did not slow down at all, I then managed to bring the accelerator pedal back up with my shoe and get it unstuck and that’s when The truck stopped accelerating. To the best of my knowledge it seemed as if the pedal was sticky or like a spring or something made it get stuck to the accelerating position. I did not notice any warning lights on the dashboard but this is a very serious concern because I was approaching an intersection when this occurred and also I always carry my baby in the truck with me. I have an appt with the dealership on 11/29/21 to diagnose concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441718November 26, 2021
ENGINE
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441736November 26, 2021
TIRES:TREAD/BELT, TIRES:SIDEWALL, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
P275-60-R20-114S Tire tread is separated on 2 tires. It is worse on one tire & was noticed when getting oil change as it is on inside of tire not visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441748November 26, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2015 Ram 1500. The contact stated that while starting the vehicle, there was an abnormal ticking sound coming from the engine. After driving the vehicle for a while, the ticking noise started to fade and was less noticeable. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the exhaust manifold bolts were defective, causing an exhaust leak around the gasket. The mechanic recommended that the manifold be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441747November 26, 2021
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: CAMERA SYSTEM
The backup camera no longer works. I only have 2200 miles on my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441609November 24, 2021
AIR BAGS
The contact owns a 2016 RAM 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441491November 23, 2021
ENGINE
When I was driving roughly 25 to mph I lost all power. Engine was still rubbing and revving because I was pressing the gas but I lost all power to accelerate and no check engine lights were in. All guards were fine and I have over 3/4 of a tank of gas. I have noticed upon acceleration at random times I will have difficultly accelerating. I heard a loud knocking at which time the dealer said it was a lifter. I took it to an independent shop after the service tech Andrew told me it’s a smart motor and will correct itself so no need to make any repairs. I was told at the independent repair shop that I had a manifold problem and they replace the manifold. But today noticed again I’ve lost power and unable to accelerate while going 49 mph. Again told by Andrew that it’s a smart engine and will correct itself however it’sa safety issue when driving the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441300November 22, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact received a notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The dealer had been notified about the recall; however, the contact was informed that the parts were on backorder. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441318November 22, 2021
STEERING
Electronic Power Steering (EPS) went out while driving truck, could not steer truck, had to pull off side of the road while driving. Very dangerous. Turned off truck and restarted been working since. Had the whole family with me in the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441324November 22, 2021
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
At low speed usually coming to a stop truck shifts to natural dash indicates to "shift to park" once shifting to park and back to drive truck moves normally. The truck has had this happened numerous times. I reached out to ram care and they advised me to have it scanned at a service dealer. I had the vehicle scanned and no issues were reported. Since then the truck had switched gears at low speed to natural and shift to park . This is dangerous and safety is one of the feature of this vehicle and this can cause many issues to safety to myself or other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441354November 22, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would special order the parts. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500