Ram 1500 Complaints

11,877 consumer complaints on file.

#11445697December 31, 2021
ELECTRICAL SYSTEM
Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there’s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it’s just dangerous to not have a dash that works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445747December 31, 2021
SUSPENSION
Airbag suspension fails when the compressor fails causing a fuse to blow and loose all air ride suspension. The ride leaves you feeling terribly unsafe hoping you can make it home in one piece. Its all over the web about this issue. Canada has a class action lawsuit filed. There are service bulletins but we need a recall with a permanent fix. It costs over 3000 with no guarantees to be fixed if you live in cold weather. internet information...........PLEASE READ............ If the outside temperature dips below freezing, there's a good chance Ram's air suspension will stop working. That's a big deal for people who live in places that have, oh what's it called ... WINTER. When the air suspension stops working, it doesn't fail gracefully. It delegates the task of absorbing bumps and keeping your vehicle safely upright to four deflated rubber bags. And as you might imagine the ride quality sucks. That can also affect steering control and make the entire experience miserable. Owners will stop using their very expensive trucks when it gets too cold outside because the alternative is to feel drunk or queezy after the ride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445383December 29, 2021
UNKNOWN OR OTHER
Eleven times now, the tailgate fails to fully lock when closed. It jams half way between being locked and not being locked. Only remedy I have found is to remove the tailgate partially and reinstall. This model has the Ram boxes. It appears there needs to be a bushing on the right side to keep the tailgate from shifting out of position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445401December 29, 2021
AIR BAGS
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30 mph, the driver lost control of the vehicle and crashed into a tree. During the incident, the front end sustained severe damage but the airbag did not deploy. The driver sustained an injured neck and back which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The failure mileage was 96,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11445426December 29, 2021
STEERING
Power Steering Assist is random. The steering is difficulty randomly changes between easy to difficult causing unexpected steering changes. This Electronic Power Steering (EPS) unit is NOT part of a similar recall (NHTSA Campaign Number: 16V167000); however, the symptoms are identical. This EPS unit serial number is TIC3394C5021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445444December 29, 2021
STRUCTURE:BODY
Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the Ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior TSB cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445484December 29, 2021
SERVICE BRAKES
The abs module is throwing lights which then of course disables my cruise control. Also with no antilock brakes it definitely puts not only myself but others at risk in the case I have to stop quickly or on lwet/slick roads. We have had it to a shop and have a quoted price of 2500 to fix. I had no problems whatsoever with this until I started the truck one morning and the lights came on. Upon further research I have seen this is a problem with alot of Dodge trucks which leads me to believe that we need to revisit the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445421December 29, 2021
ENGINE
While driving the MIL chimed , check engine light is active along with low battery gauge illumination and low battery warning light , in park vehicle idling is erratic in drive or reverse idle is erratic also with spurts of motion, no active or stored codes are present but MIL is active
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445319December 28, 2021
SERVICE BRAKES, STEERING, ENGINE
Hello, The safety problem is while driving the truck the fuel gauge needle drops to empty intermittently and a warning light flashes. Now not knowing how much fuel is in the tank is dangerous because running out of fuel especially on the highway will stall the engine followed by loss of brakes and steering. The dealer said its an electrical fuel sender resistor card inside the fuel tank that is shorting out, that alone scares me. Searching online I found out it's a common problem among 2016 Ram trucks. I will not let my family drive this truck until the electrical problem is fixed. Thanks for reading!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445094December 27, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION: CAMERA SYSTEM
Backup camera stopped working, just a black screen shows up. Also, the side mirrors both hit and rub the driver and passenger windows when folded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445117December 27, 2021
STEERING
The contact owns a 2014 Ram 1500. The contact stated that upon approaching a right-hand curve at 35 MPH, the steering wheel locked up as the power steering warning light illuminated on the instrument panel. The contact stated that he was forced to slam on the brakes to avoid oncoming traffic that was approaching. Due to the failure, the contact had a friend tow the vehicle to his home. The contact stated that upon the start of the vehicle, the failure persisted and the steering wheel would not turn as needed. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 107,767.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445062December 27, 2021
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
Unknown Failure causing issue. Vehicle's Engine Shutoff while traveling down the road with no warning messages. Then message says to apply breaks and push "start", but it was in the "Run" and still coasting in Drive on the road. After it slowed to about 5-10 mph, the emergency break system engaged and the vehicle went to "Park" causing the vehicle to throw me forward in the seat and objects were thrown as if I had collided with something. My wrist was injured by this, but lucky I had no passengers or my dog with me. The local dealership is looking into it, but say there is nothing wrong. Upon doing some research, I see multiple people have stated this has happened to them as well. This is a significant risk to health and safety of vehicle occupants and other vehicles that may be traveling near them when this happens. Depending on speed it occurs, the outcome could result in death. I did attempt to connect my on-board diagnostic/monitoring system and found that the manufacturer has it block so I cannot see any possible codes or sensor readings of the vehicle. Then they say nothing is wrong when you take it to them to scan. That is also unacceptable.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11444974December 26, 2021
AIR BAGS, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Airbags did not deploy whatsoever. Truck is totalled so no repairs have been made. Was Towed to our house. It has not been inspected by any dealer, only police on scene. It is available any time for inspection. I also have photos.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11444906December 24, 2021
UNKNOWN OR OTHER
As i slowed down to turn right and get on highway truck died and had to easy to side of highway and restart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444809December 23, 2021
SUSPENSION
Air suspension failed while going 78mph, causing the vehicle to lower. With the vehicle lowered, the slightest bump can cause loss of control. I hit a small rise (present after a bridge) and the vehicle slid sideways. Luckily there were no other vehicles nearby and I was able to pull over to the side of the road (mainly due to the fact that I am a very experienced driver). This issue is known by Dodge and a simple Google search shows thousands of complaints about it. These issue could have eaisly caused an accident, injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444842December 23, 2021
POWER TRAIN, ENGINE
The contact owns a 2015 Ram 1500. The contact stated that while driving and attempting to accelerate to pass another vehicle, the vehicle went into limp mode. The vehicle was shaking and shifting gears erratically. The driver was able to decelerate to avoid an accident. The engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444873December 23, 2021
VEHICLE SPEED CONTROL
Cruise control on 65mph going down hill. Transmission dropped into a lower gear. Vehicle immediately slowed down immediately by probably 20-30 mph. Everything in vehicle was thrown forward. I struggled to keep control and thought I was going to roll and crash off of roadway, or hit another vehicle. This was not a problem for two years, until June of this year. Driven the same stretch of highway a dozen times without incident. 21,000 on vehicle now. I took the RAM tech for a ride to reproduce the incident. Did it on a small hill at 25-30mph and reproduced the problem several times at the same location of the hill. Transmission drops into lower gear, makes a kind of grinding or similar noise. Then it stays in this lower gear straining until the brake is pushed to turn cruise off. Told him of losing control on big hill and nearly crashing. No warning lights or warning of any kind. Their response that a slight speed change is BS. 65mph to 30 or what it was in a couple seconds is not slight. It also states temporary. Even with the tech seeing it, it is not temporary. You have to push the brake to get it back into the right gear. At 30mph on test runs. Losing control of vehicle and they come up with this. You can inspect my vehicle. No sales rep ever mentioned that you shouldn't use cruise control on a hill. What a scam. Not happy with my RAM purchase now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444662December 22, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
While I was driving warning lights came up on the dash. Traction control, parking brake warning, red voltage. When I exited the freeway, and used the brakes to slow down , the truck was accelerating at the same time . I let go of all the pedals, and the acceleration continued with no feet on pedals . When I got to work, I put it in park . Took it out of park, and the truck started accelerating again on its own at a fast rate. Put it in park, put it in reverse, and the truck started accelerating fast again, in reverse, until I slammed on the brakes to stop the acceleration and put it into park . This is the second time. First time was few months ago, same issue. Dealer looked at it, couldn’t duplicate it, cleared the codes and said if it happens again they’ll have to call an engineer from Chrysler. Contacted dealer today , said nothing about an engineer and that they can’t look at it until next week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444737December 22, 2021
ENGINE
Bolts holding the exhaust manifold to the engine block had broken on both sides. This led to a ticking sound coming from the engine bay while the vehicle was running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444551December 21, 2021
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500