Ram 1500 Complaints

11,877 consumer complaints on file.

#11448954January 26, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Ram 1500. The contact stated that while the fuel tank was empty, it would not accept gasoline, and the gasoline overflowed out of the fuel tank and onto the contact's arms, which caused chemical burns. The contact received medical treatment for his injury. The vehicle was taken to an independent mechanic and diagnosed with a faulty fuel filter neck. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11448958January 26, 2022
FUEL/PROPULSION SYSTEM
I believe the fuel sensor problem I am having is a design failure by RAM and should be resolved due to a recall as a potential safety hazard. My fuel sensor fails which in turn, drops my fuel gauge to empty. Thus, I cannot tell how much fuel is left in the tank. This also engages the check engine light which does not allow the engine to go into ECO mode. There are at least two issues in play here. The first, as previously mentioned, I have not idea how much gas I have left. Since I drive on the highway to work every week day, this is a huge safety issue as I could run out of gas on the middle of the highway. This is not only a danger to myself, but other motorists as well. The second issue being the disengaging of ECO mode. This leads to higher gas consumption, thus lower gas mileage which would refute the state gas mileage that RAM claims for the truck. This leads to burning more gas, which leads to an empty tank (see above for safety reasons of an empty gas tank). I have searched online and there are hundreds of other people experiencing the same problem. If you want to prevent the deaths of hundreds of people, you will issue a recall. Your decision on this directly affects the lives of hundreds, if not thousands, of motorists and I look forward to hearing your decision on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449054January 26, 2022
VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
Once again this truck is still having the same issues! I was on the local freeway going 60 and all of a sudden the truck brakes and shuts off while in in the express lane! [XXX]! How was our safety at risk? Really? I don't understand how these trucks haven't been recalled yet RAM recalled and bought back 2022 Rams due to defrosting issues. Apparently trucks breaking and stopping out of nowhere isn't a big deal but lets not make folks wipe their windows...So many of these Ram 1500 have the same issues and what?! STELLANTIS DOES NOT CARE! No warning lights came on yet again but just decides to brake and shut off. This isn't the first incident! Again I was fortunate to no get hit! But my nerves, mental/emotional status, and scares are enough injuries! Please see ram forms, social media, etc there are so many others with these issues that haven't reported to NHTSA! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11448890January 25, 2022
SUSPENSION
Air suspension randomly fails to inflate, 1 or multiple bags do not inflate. Drivability is very dangerous as you have no suspension keeping the tires on the ground when going over any bumps on the road. Steering can also be affected as it can lean to one side causing steering pull to that side that is deflated. Loss of control is a factor as well while turning and accelerating, with the harshness of no suspension keeping the wheels in contact of the ground, even little input to the accelerator will put unpredictable power to the wheels usually losing grip putting the vehicle into an oversteer event.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11448900January 25, 2022
UNKNOWN OR OTHER
Rear window crack-leaks water into the floor and damages the auto receiver. The vehicle will not start and keys are not operational. Insurance company will not cover and warranties will not cover damages. Insurance company believes is a design safety issue and needs to be looked into since there are ample of complaints on the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448617January 24, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448718January 24, 2022
VEHICLE SPEED CONTROL
I was driving down the road at 55 when the truck had a throttle error would not respond and shut down. I started it back up same errors would not go over 30 mph almost causing an accident causing someone to hit me from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448517January 23, 2022
FUEL/PROPULSION SYSTEM
Fuel will not go in tank and splashes back. Fuel pump continues to shut off and cannot safely fill gas tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448557January 23, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While driving my truck at approximately 70MPH on the highway, the truck shut down. I was able to pull off the side of the road and dashboard showed the message of Electronic Throttle Control and the engine light turned on. This is the third report I have filed regarding this truck shutting down while driving and the 7th time this truck has randomly shut down on me since purchasing in July 2021. This has been on the dealership 2 separate times and is going in tomorrow for a third time for this issue, I no longer feel safe driving this truck and feel this incident should be address as soon as possible,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448448January 22, 2022
UNKNOWN OR OTHER
The rear window frame cracked. Water leaks into the interior. The window could fall out while traveling and create a road hazard or strike a vehicle behind me. It is a known issue as Ram has updated the part to correct the problem, but refuses to replace due to vehicle being 2 mos out of warranty and only 15k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448335January 21, 2022
SUSPENSION
The contact owns a 2014 Ram 1500. The contact noticed that the vehicle was sitting on the frame. The contact stated that whenever the weather was cold while driving, the vehicle would bounce while the air suspension defect warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the air compressor needed to be replaced. The vehicle was not repaired, and the failure would recur whenever the weather was cold. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448225January 20, 2022
UNKNOWN OR OTHER
My complaint is with the infotainment system 8.4 uconnect screen delaminating. This delamination is causing ghost touches on the screen. It causes the A/C and heat to switch on and off. Changes the ride height on my air ride to adjust. Has made random phone calls when connected to my phone, changes radio stations. Almost every system in the truck is controlled from the radio screen and it cam and has changes things while driving cause distractions and possible unsafe actions to occur. To me this product is u safe when the delamination of the screen happens. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448236January 20, 2022
TIRES, TIRES:TREAD/BELT
While traveling on a paved state maintained road at approximately 45-50 miles per hour, the driver side front tire on my 2017 RAM 1500 exploded. The condition of the road at the time was clear and there were no foreign objects laying in the lane of travel. Upon the tire exploding, I was immediately pulled left into the opposing lane of traffic. No injuries or crash were reported during this incident, however had my rate of speed been higher, lack of driving skills, or oncoming traffic, the results could have proved to be fatal. After finding a safe location off of the travelled roadway, I replaced the faulty tire with a spare. I observed damage to my inner fender liner as a result of the explosion. The tire has not been inspected by the police, insurance company, or the manufacturer. No warning lamps or other indicators provided notification of any problems prior to the incident. The faulty tire in question is Identified as a Goodyear Wrangler SR-A, P275/60R20. This tire is an original installation from the vehicle manufacturer and has been in service for 20,300 miles. This particular tire blew out in a straight line fashion across the tread section of the tire from sidewall to the opposite sidewall. This is the first time that I have ever reported a safety matter, however due to the unique circumstances of the failure of this tire, I feel that this matter should be investigated and this tire removed from service. I have conducted internet searches and found other consumers have experienced the exact same tire failure scenario. I will be replacing all four Gooodyear tires on my RAM truck tomorrow with a completely different manufacturer. The tire can be retained for inspection if necessary, although it will be disposed of if no such request is received.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448246January 20, 2022
UNKNOWN OR OTHER
1. Rear glass seal failed as a result of manufacturer defect allowing water to leak into back of passenger compartment, just below the airbags in the rear/roof of the cab. 2. Concern is that increased moisture inside the passenger compartment may impact the functionality of air bag or other electronic systems. 3 & 4. Rear glass was inspected by the manufacturer and replacement was recommended. Defect with rear glass seal/cracked window frames is documented in MOPAR Technical Service Bulletin (TSB) 23-016-21. This is a known issue to the manufacturer. 5. No warnings other than moisture build-up on the windows inside the passenger compartment and a saturated back seat and carpeting after wet weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448250January 20, 2022
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received a notification for NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had also been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448291January 20, 2022
FUEL/PROPULSION SYSTEM
While driving, the vehicle began to decelerate. As the gas pedal was pressed, the vehicle continued to slow down. I had to pull over and get a tow. The truck acted as if it was not getting any fuel. It only has 60,000 miles and is a 2016 Ecodiesel engine. My life was put at risk because it abruptly decreased speed in ongoing traffic. The mechanic found metal shavings in the fuel filter and says the entire fuel system needs to be replaced. The engine light appeared on the dash and the vehicle slowed simultaneously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447997January 19, 2022
STRUCTURE:BODY
The tailgate of the truck does not remain shut. It unlatches and opens while the vehicle is in motion causing potential road hazards to other drivers. Vehicle has been inspected by a local body shop repair but does not show any worn or out of place parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448080January 19, 2022
EXTERIOR LIGHTING
The rear passenger tail light assembly keeps shorting out. The bulb has been replaced, the assembly has been replaced, no water is leaking into the assembly, and repair/replacement only temporarily fixes the problem. Vehicle has been inspected by a mechanic who had seen this problem before, but was unaware of an actual fix for the problem. We have been advised that this reoccurring problem could potentially cause a fire from electrical malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448097January 19, 2022
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received a recall notification for NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448042January 19, 2022
ENGINE
Engine stalled, inspection available upon request. Safety issue - Took a right turn onto a road with heavy traffic then while accelerating engine stalled. I was able to coast to the breakdown lane to attempt a restart. Error message on dashboard was "Electronic Control Module malfunction" . Several restarts were attempted with no success. Shut off ignition completely with a quick press of start engine and foot not on brake pedal. Attempted another restart of engine and was successful. Check engine light remained on. This was the 1st occurrence of the problem. The vehicle has not been brought to a service center as yet .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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