Ram 1500 Complaints

11,877 consumer complaints on file.

#11451569February 11, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451598February 11, 2022
STEERING
Power steering becomes inoperable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451308February 10, 2022
STRUCTURE:BODY
Front Fuel tank strap ripped out of the frame do to corrosion causing the front of the gas tank to drop almost 6 inches. I live in New York and read that the same issue has occurred on the Ram 1500 from 2009 to 2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451335February 10, 2022
FUEL/PROPULSION SYSTEM
Fuel tank won't take fuel in tank at almost empty it will only take 30cents of fuel and fills up neck and shuts off pump and spills all over the ground
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451346February 10, 2022
SEAT BELTS
The contact's husband owns a 2014 Ram 1500. The contact stated that the passenger’s side front seat belt failed to latch. Additionally, the driver’s side seat belt also failed to latch as needed. The vehicle was taken to the local dealer to be serviced for an unknown recall repair and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451426February 10, 2022
STEERING
My power steering failed. It stopped working while I was driving on a straight road at approximately 45MPH. The wheel was very hard to turn. The power steering did not start working again until I was able to stop the vehicle, shut it off and re-start it. I had the dealer look at it and they can not replicate it, and can not find any coded to tell what has happened. The dealer and FCA have said there is nothing they can do at this time. This is not a problem that I want to wait to happen again as it is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451432February 10, 2022
ELECTRICAL SYSTEM
Not sure if these are both related, went to get in car and was locked out, towed to dealership where they replaced the BCN, went to pick up and vehicle was dead, had to have it towed back into the garage at the dealership where they replaced the battery almost $1,000. Still did not fix the issue and they said it could be the instrument cluster. The problem started on a trip when we smelled smoke, the instrument cluster kept going in and out until it finally quit which did not allow me to see any vital information, the RAM emblem continues to blink gray and black which causes me to take my eyes off the road. This is a safety hazard, I can't read anything and do not know the gas remaining, the mileage on the truck, and a lot of other data. I have been told not only did I waste the money fixing something that was not wrong that now there is a tech service bulletin on this issue and noone has reached out to the RAM owners because only one person has reported it. I would not have known to report the issue had I not read on the internet. This is a concerning issue, the smoke smell scared me and I had to park my truck, it continued spontaneously throughout the trip until it finally stopped. I didn't realize how much information you can lose with an instrument panel. How many miles to get the oil changed, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451309February 10, 2022
UNKNOWN OR OTHER
We came to a stop sign. Went to press the gas to proceed into the road with on coming traffic. The truck started to accelerate and then the engine cut off. The emergency braking system was engaged and the dash light reflected that. After a few seconds we were able to restart the truck. Luckily just before we were hit by other vehicles since we were left in the middle of a busy road with morning traffic in both directions. I do not feel safe driving this truck. I quickly googled the issue and found many other threads of complaints with the same issue. Please do the research on this before people are killed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451163February 9, 2022
FUEL/PROPULSION SYSTEM
Fuel level sensor failure at 67,000 miles. Known issue with RAM and yet they will not cover under warranty or recall. Driving in stop and go traffic only to watch my fuel gauge unexpectedly go down to empty not knowing why. Had to get towed to shop because did not know what was going on. Shop said was fuel gauge sensor and cost me over $900 to replace plus anxiety being towed in rush hour traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451281February 9, 2022
FUEL/PROPULSION SYSTEM
The front strap that holds the fuel tank broke free from the bracket that secures it. The gas tank dropped down and could have fallen off. After inspection the bracket was found to be rusted to the point that it could no longer hold the "T" end of the gas tank strap. Once one side of the strap broke free the hanging strap was grinding against the drive shaft. That was the only sign that there was a problem. This would certainly be an ignition source. There was a recall for this same problem, but it only included Ram pickups to 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450910February 8, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
Just left my house. Came up to the second stop light, about 4 blocks away from my house , slowed down to stop for the red light when the truck just shuts off. The lights came on in the information center and stated to put the truck in park and restart the truck. There was a red lightning bolt displayed in the info center as well. This is about the 5th time the truck has done this, just stalling and shutting off for no reason. Seems to only do this within 5 minutes of starting the truck after it has been parked for hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450938February 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 40 MPH, the HVAC system failed to defrost the windows. The vehicle was taken to a local mechanic where it was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V177000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451032February 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) and 20V475000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An appointment was scheduled for April 2021 however, the dealer later confirmed that parts were not available. Several other attempts were made to schedule the recall repair however, parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450950February 8, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Making a right turn under 20mph and the truck shut off on me . Got the "Shift to P to Start" message, followed by "Shifter Autocorrect Active", then after restarting got the message "Park Brake Auto Engaged Press Brake + Push Switch to Release" and "Safe-Hold Temporarily Disabled" and "AutoPark Disabled".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450887February 7, 2022
ENGINE, UNKNOWN OR OTHER
Vehicle simply turned off while driving at slow speed. Once I pulled over and place it in park and started it back like nothing happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450813February 7, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I almost died, when my truck stalled as I was entering a major thoroughfare. This primarily has to do with the auto start/stop option on my Ram, which if you do not come to a complete stop, and attempt to accelerate with this feature on, the vehicle stalls. This has happened to me several times, and if you go on the online forums it is happening to many other Ram drivers, it is a serious safety issue, as you have no control over the stall due to the computer. Basically, when I am coming to a stop and then accelerate with the vehicle at a slow crawl, 2-3 MHP, the truck stalls. Imagine rolling through a yield sign and your vehicle stalling, with oncoming traffic headed your way, serious safety issue. Extremely lucky to not have been involved in a crash with oncoming traffic headed my way going 55 MPH, I was able to stay in the yield lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450546February 5, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM
This incident happened to me yesterday afternoon around 3pm in Syracuse. The rear heated/slider window exploded when driving causing glass to shatter outward from the cabin. I pressed the breaks when I heard the explosion and was fortunate no one was in front because there was ice on the road. Shattered glass was propelled outward but no vehicles were behind me, i was doing 50 on a 55, weather conditions were not great: 20 degrees and snowing pretty bad. I called the a dealership in Syracuse and they said they don't provide warranty to glass and to call the insurance. The insurance referred me to a shop in Syracuse (Safelite). The shop took me in and covered the area with a plastic wrap and told me that the glass won't get in unit l 5 days due to glass shortage. They also said they had a Chevrolet Silverado and a Ford F150 with the same issue during this week. They mentioned that all of them had one thing in common; rear defrost/heated, motorized slider window. The shop suggest to only use the defrost for a short period of time. That if the rear defrost stays on a prolong time it could heat the glass to extreme temperatures causing this scenario. I was never briefed on this procedure nor does my user manual i dictate such thing. Upon checking online I noticed that this has happened a lot, not only the rear window but the sunroof as well (no defrost option). I worry about glass particles falling into body parts of the passengers or potential debris hitting other cars behind you . I have an appointment for Wednesday to get the rear window replaced in a Safelite shop in zip code area 20678 and have to pay a deductible of $250.00 for something that I was not negligence. I think these are manufacturing defects, nothing hit the glass and scared the heck out of me. I'm lucky I didn't collide with anyone when I slammed the breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450433February 4, 2022
ENGINE
I was Driving On the Highway doing about 70MPH and the truck shut down on me and i had to Coast to the Sholder across 3 Lanes of traffic. Truck would not restart and had to have it towed. Had to Have the Truck towed to Dodge and when they looked at it they put it on the Computer and there were no Issues. This is scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450509February 4, 2022
ENGINE
1) engine 2) yes 3) No 4) Police and fire chief...waiting on Insurance 5) electronic throttle control error light - repaired 1/20/22 driving home from work (about 35 mile drive) and 2.5 miles from home - engine made a LOUD/LARGE pop and the engine died....drifted to side of road where the inside immediate filled with smoke. Got out and the engine was on fire and within a matter of minutes the entire front end was ingulfed in flames. I find it interesting that I found and article from Ram "Ram Recalls 108,000 EcoDiesel Pickup Trucks over Fire Risk - 2014-2019 trucks...out truck is a 2015 Why we never informed of this potential deadly issue? My husband could have been killed as quickly as this all happened, and wiht no prior warranty, and for it to fully engulf so quickly https://www.caranddriver.com/news/a29622403/ram-1500-recall-ecodiesel-pickup-trucks/?fbclid=IwAR2_75MVCiq4C8Ab_ANM7XV3JNhbTGuM6UNSGTdyCM62tRMG9eLeFKemlmc#:~:text=Fiat%20Chrysler%20Automobiles%20(FCA)%20has,or%20any%20gasoline%2Dpowered%20trucks
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11450515February 4, 2022
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I own 2016 Ram 1500 Crew Cab 4x4 SLT Big Horn. I purchased the truck in June 2019 at our local Dodge Dealership in Vinita, Oklahoma with 59k on it. Truck ran fine, did have the Hemi Tick startin until December 20,2021 and the CEL came on. Personally had my husband, CAT Certified Diesel Mechanic run the codes. To witch P062A Circuit "A" Fuel Pump Range/Performance Code was given. Truck was parked and dealership, Vance Dodge Miami, OK was called. Truck taken on December 28,2021. Told the tech before hand while our daughters Nitro was getting fixed when he got my truck to go through it and make sure no other issues. Once truck was there few days later they called telling me that I had 4 broken Exhaust Manifold Bolts, needed another new battery, and CEL was on due to Fuel Pressure Switch failure. Picked truck up Jan 6, 2022. Did not even get out of city limits when CEL back on. Drove it 15 miles home. Changed the battery with brand new one. CEL back on, called dealership, requested Manager. Told to bring back in the following Monday. Truck back @ dealership Jan 10, 2022 just picked back up Feb 2,2022 to witch CEL IS STILL ON. after a month they fixed a 200 dollar connector behind the driver wheel and it still has not fixed the frickin issue. Now it's still throwing P062A code. Dealership acted as if they was beyond annoyed by me & my truck. Will yet again call them Monday. And now my exhaust is rattling that they just had off. I have paid out of pocket for all these repairs and they are getting beyond expensive and I'm not the only one with these issues. My truck has had all work done when suggested if not before. As well as the original owner who I know. My truck is not abused or neglected. I don't put cheap parts on it either, had I had been able to find ARP Manifold Bolts it would have gotten them .. This is getting beyond ridiculous.. Something needs to be done I spent way too much money for my truck to have all these issues. BTW, my truck is paid for I owe $0.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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