Ram 1500 Complaints

11,877 consumer complaints on file.

#11452480February 17, 2022
ELECTRICAL SYSTEM
Instrument panel controlling radio, HVAC, back up camera, hands free devices, etc is faulty. It turns on/off by itself, glitches to many operations several times a second. Can not be turned off. Extremely distracting. The panel also gets very hot - worried about fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452562February 17, 2022
STRUCTURE:BODY
I was driving home when a trailer went by and a nut flew off the trailer and damaged my bumper and fog light. When I went to trade in my truck the dealer pulled a Carfax and said my truck was in a collision.Tey lowballed me on a trade .They offered me $25k for my truck when it is worth $40 K,the low balled me beacuse of carfax,which the report was not true.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452385February 17, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
I was turning left at a stop sign. As I turned, at a low speed, the enigine shutoff. I lost use of the electric steering and the truck came to a stop. The parking brake automatically engaged. Putting the brakes on, I placed the truck in park and restarted the engine. It started back up. I disengaged the parking brake and took off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452173February 16, 2022
ELECTRICAL SYSTEM
The navigation system has the car traveling in the wrong direction. The compass does not work and the navigation says the car is 100s of miles away from its actual location. It’s has been fixed once by the dealer and broke again. This will be my second radio. A compass not working or telling a driver to turn into a ditch could cause harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452184February 16, 2022
POWER TRAIN
Driving home from the store the rear end locked up, sheared off my drive shaft. Caused a slight skid. There was a low hum when I let off the gas. I thought it was road noise. It got louder as I got closer to home. As I hit the brakes to turn into my neighborhood it was very loud. As soon as I turned and hit the accelerator I heard a loud noise and started to skid into the curb. There as a loud banging as my drive shaft spun and hit everything under my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452207February 16, 2022
SUSPENSION
The contact owns a 2014 Ram 1500. The contact stated that while driving at various speeds, a grinding and rubbing sound was present coming from the rear of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452221February 16, 2022
POWER TRAIN
Truck automatically goes in neutral while driving and displays message shift to p then desired gear. Other times it says shift to p to start. Happens while driving on highways and roads. No engine light to diagnose problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452267February 16, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was exiting the freeway, sped up from about 55mph to pass a semi before the exit narrowed and my '16 RAM 1500 Ecodiesel just stopped working. I got warning lights one after another, "engine oil low pressure", "electric system" "brake system" basically the whole christmas tree lit up. I was almost hit and probably killed by the 18 wheeler I just passed, coasted to a stop and pulled over. Engine would not start back up. Got towed to a shop. Mechanic found that the "crankshaft tone ring/wheel" had lost some of it's magnetic material and that caused the almost catastrophic shut down. Mechanic found Chrysler safety recall W58 and W68 that are for this exact issue for my exact make, model, year and engine type- so I call RAM/Chrysler and they say it's my problem because my VIN is not subject to these recalls. I asked them if the recall is for this exact issue, for the exact make, model, year, and engine then how do can they refuse to even escalate the issue or look into it. This is a known issue, I almost died and am out a couple thousand dollars. The contact is requesting to be reimbursed $1700 for the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452322February 16, 2022
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The truck shut off while driving. Driving and taking turns between 5-15mph Truck just shuts down and engages the parking brake.I almost got hit 2 times. The truck is brand new with 4,000 mikes on it. The first time it happened I had 2,000 miles on it. After reading online this is a big problem and someone is going to be killed. This need ti be addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452006February 15, 2022
ENGINE
My truck randomly stalls. Sometimes from a stopping position, sometimes at slow speeds. I have taken it to the dealership and they keep saying they can not replicate the problem and they know nothing about this issue despite the fact if you google it, you will see forums full of people having the same issues and the dealerships giving them the same runaround. Today, I almost got broadsided because it completely died when I was pulling out. The other truck had to lock up their brakes and swerve to avoid hitting me in the drivers side which would have caused a major injury to myself. This truck is not safe to drive, yet the dealership keeps telling me their is nothing they can do and I am forced to continue to drive it. I know several people have reported this to your agency also, yet their still is no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452086February 15, 2022
UNKNOWN OR OTHER, EXTERIOR LIGHTING
The direction signals will only work when taking a right turn. The signal stalk will not return to the neutral position and the signal will not shut off after making a right turn. In order to shut off the right signal, I must pull the signal stalk to the left turn position. However, the left turn signal will not operate. Further when making a right turn the signal will begin operating even though I have not engaged the turn signal. The truck is only 38 months old, with only 18,600 miles on it. The turn signal is a lifetime part and should last decades and hundreds of thousands of miles. It is dangerous to operate the vehicle in traffic especially at night as I cannot signal a left turn. I took it to the dealer, but the service agent wanted me to pay $145 just to diagnose the problem and then parts and labor. The vehicle is just beyond the 36-month warranty, but at only 18,600 miles, the dealer should repair this as it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452131February 15, 2022
UNKNOWN OR OTHER
The back up camera will not work until you start driving forward and randomly comes on while driving. A person or child could be hit by the camera not working. The radio and camera screen go on and off and acts like it is trying to reboot but does not reboot. The dealer recommends replacement at $795 which I will have to pay. My understanding there are active recalls for this on 2019 and 2020 Rams. This recall should be expanded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452136February 15, 2022
AIR BAGS
on January 1/23/2022 my vehicle was traveling at a speed of approx. 35mph in wintery conditions. A vehicle failed to stop at a stop sign and slide into the road way, and my vehicles front end collided with the side of their vehicle. All of the other vehicles air bags, front and sides, deployed. None of my airbags deployed at all. The vehicle had significant damage and was a total loss. The highway patrol, tow truck driver, the EMS, the Insurance adjuster, and the body shop all said "I can't believe your airbags didn't deploy". My VIN number does indicate a recall related to airbags, but indicates it was fixed. I feel there was definitely an issue that prevented them from deploying. The people commenting are experts as they respond to accidents of this nature as a career, so I feel their opinion warrants an investigation in this matter.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11452156February 15, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Within first mile of operation within neighborhood while accelerating through away from stop sign executing a left hand turn traveling below 15 mph the vehicle stalls. Truck immediately automatically engages parking brake forcing sudden stop. Issue has occurred intermittently at least once a month since purchase. Vehicle is not set for auto emergency braking. This issue is a significant safety issue for anyone on roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451981February 14, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
At a speed of 45mph, my truck completely shut down. No power on anything. I was able to pull off the road and come to a stop; power brakes and steering were not operable. Once stopped, the truck would not start. "Push to Start" indicator on dash did come on, but the brake pedal was stiff and the push to start button did nothing. Got out of the truck, exterior door lock button was inoperable and both key fobs did nothing. Had to have the vehicle towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451801February 14, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic emergency braking has failed to operate on several occasions, the warning flashes 'brake' but the truck never applies any brakes. If I was not able to slam on brakes myself and dive into another lane safely I would have crashed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451800February 14, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving down the freeway using adaptive cruise control it was working very well, a car pulled in front of me and my truck slowed down. The car in front shortly after moved out of the way from in front of me. My truck immediately started accelerating hard to get back up to the initial speed. Traffic had come to a sudden stop in front of me but my truck continued to accelerate hard towards the now stationary traffic. I had to slam on my brakes and dive onto the shoulder else I would have wrecked. A similar situation happened a few days later when approaching a traffic light there was a car already stopped at the light. I had a car in front of me which was braking, my truck correctly slowed down. Just before coming to a stop the car in front switched lanes, my truck then punched it as if trying to get back up to the initial speed with a stationary car less than 2 car lengths in front of my I had to slam on the brakes else I would have slammed into the back of the stationary car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451790February 13, 2022
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
When I come to a sudden or slow stop either coming to a stop sign or going around a corner or traffic jam on the highway, my truck will sometimes surge and accelerate suddnly before coming to a complete stop. When that doesnt happen the truck will just drop into nuetral and the cluster will display " please shift to park then select desired gear". Its not just annoying but a safety issue since ive almost been rear ended twice and almost t-boned while my wife and 8 year old daughter were in the car with me. I cant moved till i stop the vehicle to put it in park and then back in drive everytime it does it. Its been happening ever since 25k miles and im at 52k miles. Ive take. It to the dealer twice and they daid they couldnt replicate the problem so they couldnt do anything. Then no dealer near me does courtesy vehicles except one 50 minute away from me but they only have two courtesy trucks and they are always out and have no idea when they will get them back and i work out of my truck so i need a truck so i can never schedule an appointment to take my truck in for anything including this issue. I just want my brand new truck to work that im paying $600 month for. I dont wanna trade it in and get stuck on a new loan and more money out of my pocket. This is the most aggravating experiance of my life and no way to reconcile the issue in site. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451731February 13, 2022
ENGINE
Pushed accelerator after a stop sign, heard a pop and immediately lost power and the check engine light came on. Coasted to a parking lot nearby and parked. Discovered the transmission cooling line disconnected spontaneously causing a catastrophic failure. Transmission fluid exploded all over the engine manifold and underneath the vehicle. Smoking ensues. Extremely dangerous to me as I had to power to the vehicle. If traveling on an interstate going highway speeds likely would have been put a great risk personally and to other drivers. Problem confirmed at the dealership after towing. Thought the connection was not made secure at the factory. Only indication after failure of component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451686February 12, 2022
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The power steering went out without any knowledge and all of a sudden the light came on the same time the power steering went out and almost slammed head on first into oncoming traffic but was able to recover the vehicle without any damage they say there is a recall for the power steering online for this electronic power steering rack and pinion device so when I brought it into the dealership to have it looked at they told me there was no recall on this and gave me an estimate of over $3000 to fix the rack and pinion electronic steering device and the company I brought it to was the same place I bought it from and I still owe on this vehicle it has 56,000 miles on it now but I bought it used at 30,000 miles I’ve only put 26,000 miles on this vehicle in six years I bought this vehicle from Dayton Andrews Dodge in St. Petersburg Florida and they were unwilling to help me except for charge me an ungodly amount which I cannot afford so now I have a truck that I’m paying for and I still owe $7000 on it so what can I do can you help with getting this done with the recall that’s online. Please I’m a single dad, and my children were in the car to when this happened so it definitely was a scare for everyone. This is our only means of transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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