Ram 1500 Complaints

11,877 consumer complaints on file.

#11454223February 26, 2022
FUEL/PROPULSION SYSTEM
The bracket for the gas tank was rusted and fell off while I was driving home last night. The front of the gas tank dropped down about 6”. I am still waiting to hear from the dealer to see if it is covered because I know there were safety issues with other years with Ram trucks. Then I will have to get it towed there and repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454240February 26, 2022
ENGINE
It’s the oil filter housing it’s made out of plastic and the heat of the engine cause the seals to leak oil mechanic said to upgrade it with an aluminum housing instead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453985February 25, 2022
UNKNOWN OR OTHER, POWER TRAIN, ELECTRICAL SYSTEM
I was driving my truck home and while approaching a stop sign I proceed to apply the brakes, my vehicle drop out of drive, the D on my shift knob began flashing and a message was displayed on the panel that stated " select the P (park) and then desired gear". I looked online to see if I was the only person having this issue and it turns out that this issue is all over the forums. I considered this to be potentially dangerous issue since this could also happen in traffic. I contacted the dealership and they stated that there was no recall notice for such an issue. They stated that they were backed up with service issues and could not look at my truck for weeks. I think RAM (FCA) should look into this issue asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454010February 25, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Ram 1500. The contact stated that while attempting the refuel the vehicle fuel would splash out of the filler neck and outside the vehicle and also the fuel nozzle would continuously shut off. The vehicle was taken to the local dealer who diagnosed that the fuel filler neck needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454112February 25, 2022
POWER TRAIN, ENGINE
I took the vehicle to the local dealer and they diagnosed a Delaminated Tone Wheel, the same exact issue as described in Safety Recall W68 / NHTSA 20V-475. The claim that my vehicle is not included in the recall. There seems to be no question that the issue of Tone Wheel Delamination is broader in scope that described in W68 and I am petitioning an expansion of that recall to include all vehicles that potentially have this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454184February 25, 2022
FUEL/PROPULSION SYSTEM
Truck stops running, fuel shuts off but power stays on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453958February 24, 2022
ENGINE
I took my 2016 Ram 1500 Hemi 5.7 truck in for a frontend alignment to a dealer that has always service my truck since I purchased it in 2017. While there I was informed that I had a exhaust manifold leak and bolts were broken in the block and the cost to repair is 1600.00. After coming home and doing research I have learn this is a common problem in the Ram 1500 Hemi 5.7 that is well documented here on NHTSA as well as the Manufacture and Dealers . If carbon monoxide is escaping into the cab of the truck and you have your windows up and a/c on you are inhaling those fumes. There is no recall and the manufacture has known these bolts breaking causing a exhaust leak for years. This is a major defect that needs to be addressed, No one should be paying $40,000 to 75,000 dollars for a vehicle that has this type of defect that is also health hazard if the fumes are leaking in the cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453635February 23, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
I have taken my vehicle to Ram dealer letting them know the Forward Collison Warning (i.e. 'BRAKE' to show in display and brake if I don't) is not working. Both time they said it was working and basically showed me the front sensors setting. I have tried to test this on the road and almost rear ended three cars: 1) speeding up when car in front is at a traffic light, 2) accelerating to 65 mph coming up on a slower car, 3) coming around a curve on a two lane highway with car coming in opposite direction. No warnings at all. My Honda Pilot shows the warnings in each of these cases. So I went back to the dearler and explained that on the Ram forum, https://www.ramforum.com/threads/anyone-else-with-a-fcw-forward-collision-warning-problem.142051/page-3#post-2623613, other drivers have noticed same thing. My RAM is a 2020. I saw where someone with a 2019 has same problem. Also showed the dealer the youtube video, https://www.youtube.com/watch?v=7SE3irp18ts, so they knew what I was talking about. They told me they don't have any way to test FC. I told them I didn't understand how the FCS is not working when the ACC is working perfectly. This was noted as well in the Ram forum. This needs to be fix immediately if it was discovered on 2019 vehicles: 1) before someone is badly injured because the FCS doesn't work, and 2) I paid for this safety feature and should have it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453695February 23, 2022
VISIBILITY/WIPER
My passenger side wiper will quit working due to the nut loosening itself it has happened several times since I bought the truck. I noticed there is a recall for the year of truck I have but when I input my VIN it does not show a decal but I am having the same problems as the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453400February 22, 2022
FUEL/PROPULSION SYSTEM
Fuel Sensor Failure, sporadic. Causes check engine light to illuminate which causes vehicle to not perform optimally and runs in alternate mode - not eco. Also sporadic complete failure of fuel gauge displaying no fuel. Has become more frequent over time. Common problem with many Ram trucks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453498February 22, 2022
ENGINE
Starter stopped working and needed to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453516February 22, 2022
VISIBILITY/WIPER
During a rain storm wiper went out if sync then driver side either working erratic or not at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453477February 22, 2022
ENGINE
Driving on a 35 mph highway and slowed to 10/15 mph to make a left turn and engine stopped running. Drifted to get out of intersection and when almost stopped the e brake locked on. Restarted vehicle and continued driving. Vehicle has 10911 miles and 3/4 full on gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453160February 20, 2022
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
While in the process of unhitching my camping trailer, I put the truck in reverse to gently center the tow ball under the hitch when the vehicle suddenly accelerated at high RPMs and lurched backward. I braked but the engine continued racing at high speed. Braking was completely ineffective as the tires continued "burning rubber" on the pavement. My wife was helping me guide the vehicle when this occurred. The only thing that prevented an accident and serious injury to my wife and me was the trailer. The trailer's wheels were still chocked, but the sudden, forceful acceleration dislodged the jack stand and pushed the trailer back approximately 4 to 5 inches. The acceleration stopped on its own after approximately 30 seconds. This was a terrifying experience that had the potential for a tragic outcome. This problem has not been yet been diagnosed by a dealer or service center, as it just occurred a few hours ago. There were no warning lamps or any other symptoms preceding it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452968February 19, 2022
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
When traveling at speed, the vehicle shudders or bucks as if the engine cuts out briefly, then resumes normally for a few seconds, then does it again. It creates a hazard on the highway as I attempt to move to the side of the road or travel slowly to avoid damaging the vehicle further. I took the vehicle to the local dealer and they diagnosed a Delaminated Tone Wheel, the same exact issue as described in Safety Recall W68 / NHTSA 20V-475. The claim that my vehicle is not included in the recall, because it was manufactured 6/07/2016, which is just outside the date window of included vehicles. There seems to be no question that the issue of Tone Wheel Delamination is broader in scope that described in W68 and I am petitioning an expansion of that recall to include all vehicles that potentially have this issue. Both the dealer and FCA refuse to cover the cost of the repairs at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453008February 19, 2022
FUEL/PROPULSION SYSTEM
Smoke coming from top of motor by fuel line cause a fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453016February 19, 2022
ENGINE
The truck has 647 miles on it and is brand new, I just bought it from the dealer. The truck had been idling in my driveway for a few minutes before I left home, I was in my neighborhood, driving 25-30 MPH maximum. I came to a stop sign, stopped and then proceeded to turn left, which takes me down a hill. Approximately 1-2 seconds into the turn, the engine shut off completely, several lights went on the dash and the truck was proceeding downhill until at some point the brakes locked up, pushing me forward into the steering wheel. If anyone was infront of me I did not have control of the truck! The truck brakes were locked and I had to mess around starting it to get them to unlock, the battery indicator was lit and the check engine light was on. I was able to get to the truck restarted and took it to a pool parking lot area and shut it off completely. I was able to get it started again, this time the battery indicator went out and the check engine light stayed on. I have been reading online and see that many,, many people with the RAM 1500, most notably the etorque engine version are having the engine shut off with no warning, some at much higher speeds. I took it to the dealer, the "flashed" the computer, but also said the are ordering and replacing the computer which sits atop the etorque engine device. This is VERY concerning, especially because I see this has happened to others, and has been doing so for several years. I wanted to report this as to me, it seems like a Serious Safety Concern!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452810February 18, 2022
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
Truck was going at 40 MPH and power steering went out, brakes went out and truck started to accelerate resulting in a serious crash. Vehicle was totaled out but not inspected by Dodge. There was no warning of any problems with truck.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11452393February 17, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact stated that upon inspection of the vehicle, he discovered that the oil cooler assembly attached to the oil pump had cracked. The contact also stated that the oil gauge would fluctuate from high to low while driving at various speeds due to the failure. The contact took the vehicle to an unknown dealer where they confirmed the failure; however, the dealer had refused to service the vehicle under warranty. The manufacturer was notified of the failure and informed him that his vehicle would not be covered under warranty; the manufacturer referred him to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452455February 17, 2022
ELECTRICAL SYSTEM, STEERING
My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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