Ram 1500 Complaints

11,877 consumer complaints on file.

#11496133December 5, 2022
ENGINE
The contact owns a 2016 Ram 1500. The contact stated that the vehicle failed to start. The contact stated that before the failure occurred, the check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not taken to be diagnosed or repaired. The contact called another local dealer, Ourisman Chrysler Dodge Jeep Ram of Baltimore (124 North Point Blvd, Baltimore, MD 21224) and was referred to the NHTSA hotline for assistance. The manufacturer was not contacted. The failure mileage was approximately 80,000. The contact stated that the dealer has been unable to fix the issues therefore the vehicle is not in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496153December 5, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hello. We have a RAM 1500 serial # 1C6RR7MT1JS204636 , the UConnect radio screen is doing some delamination about 1/3 of the screen from top. At 1st no big deal but since about 2 weeks it changes radio station by itself and for the past 3 days it keeps calling people non stop , I almost rear ended someone today trying to stop the calls . I know my truck is not under warranty anymore but I feel there's a big safety issue for me and my wife right now. This radio is a tool for us ( GPS is the most important feature on it ) . We got very scared my wife and I today. Don't know if I'm the only one having this problem but we'll really appreciate if FCA can take care of us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495959December 4, 2022
UNKNOWN OR OTHER
The ac/heating system is stuck on the cabin air setting. I have no defrost ability. When the defrost button is activated the air continues to flow into the cabin and not towards the windshield. I live in Colorado with harsh winters. Not being able to defrost my windshield during the winter time is a huge safety issue if my window fogs up while driving and I cannot clear it. Also if there is condensation that freezes on the outside of my windshield I have no ability to melt it while driving. Huge safety issue. My local mechanic said this is a blendoor/actuator problem and will require a service of approximately 1,000$. There was and is currently no warning signal about the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495965December 4, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The dash command center for the vehicle failed and has become delaminated and cannot be programmed for any functions such as hands free, defrosting, heating, clock, navigation, voice command or any other related necessary safety features. The windshield sweats and frosts over on the inside at temperatures below freezing with no way to defrost without command controls. The vehicle was taken to the dealership and the problem documented but nothing was offered other than replace command center at owners expense. There were no warnings of anything going wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495993December 4, 2022
ENGINE, POWER TRAIN
Just purchased brand new and has 681 miles. All the coolant has leaked out onto exhaust causing steam to come into the cab. All over everywhere. The resouvoir is below the minimum level. I stopped the vehicle and was unable to return home because of fear of running out of fluid. The fumes came through the vents. This vehicle only has 681 miles. I purchased this one week ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495932December 4, 2022
UNKNOWN OR OTHER
The large 12in screen in the middle of the dash that controls all of the safety functions, the radio, temperature controls, rear view camera, etc went blank and was accompanied by an extremely loud beeping noise. I was driving at speed when this happened and almost lost control of the truck. I’m terrified to continue to drive the truck because I don’t know if it will happen again. I also don’t know what works and what doesn’t.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495895December 3, 2022
STEERING
When driving the truck at times the steering sticks to the left when making a left turn. The steering sticks around the 9-11 o'clock position on the steering wheel and will not return to center unless you turn the wheel yourself. You can feel the sticking when you bump the wheel toward 12 o'clock to return to center. It is definitely a safety issue and makes me extremely nervous while it is occurring. What if it will not allow me to correct the turning at some point it will cause an accident. I've had it at the garage and they said they could not reproduce the sticking when they were driving it. It does not occur at all times typically only happens after driving the truck for a little while >30 minutes or so. I purchased the truck in April 2022 and it has been occurring off and on since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495918December 3, 2022
FUEL/PROPULSION SYSTEM
Difficulties fueling vehicle. Gas pump consistently shuts off after a few (2-3) seconds of pumping gas. Bought vehicle used, have filled up 3 times in 1 month and have had issues with 2 of the full ups.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495731December 2, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Fuel Gauge sending unit in fuel tank has failed. No idea of how much fuel is in the fuel tank. 60k miles on the vehicle. Do not want to run out of fuel on an interstate or major highway and cause a possible collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495659December 1, 2022
AIR BAGS, ENGINE
crankshaft retainer and seal kit is leaking oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495662December 1, 2022
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495432November 30, 2022
ENGINE, POWER TRAIN
I have a 2019 Ram 1500 Classic 3.6L Pentastar that I was driving home in from being out of town, and as soon as I got back in town I started getting the smell of burning oil coming through my AC vents when I would stop. I assumed it was a car nearby, but once I stopped at my house the smell came back. The next morning I went outside and there were a few drops of oil under the truck, so I looked underneath and the transmission pan cover underneath my truck was covered in oil. I couldn’t figure out where the oil was coming from, so I took the truck to my mechanic. They took a look at it and saw that the leak was coming from my oil housing assembly, and oil would run to the back of my engine then spill down over the transmission’s bell cover and drip off the transmission pan cover. This mechanic is not a large mechanic by any means, and they said that they usually get 20-30 of these same trucks every year with the same exact problem: a leak coming from the oil housing assembly. They said that it happens because the manufacturer cut corners when making this part, and after 60-90k miles it will give out due to the heat coming off the engine. They also said that the manufacturer and dealers will try to blame it on the consumer stating they over torque the filter when replacing it, but that is not the case at all. It is the quality of the oil filter housing that is the issue, and the manufacturer needs to improve the quality of the part and do a recall for this part. My truck was just over 80k miles when this occurred a few days ago, and the mechanic was not able to get an aluminum aftermarket version of this part, so I’ll have another 60-90k miles before I have to drop another thousand on this part. Please fix this issue and issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495443November 30, 2022
FUEL/PROPULSION SYSTEM
Driving on down the roadway and went over a small pothole at approximately 35mph. Heard a loud bang underneath the vehicle. After parking the vehicle, I saw the front of the fuel tank was hanging close to the roadway. I found that the fuel tank strap had pulled out from the frame where it was seated. I researched the issue and saw a recall for 2009-2012 Dodge Ram pickups for the same reason (Safety Recall U04 / NHTSA 18V-160 Frame Bracket). It does not seem Ram/Dodge addressed this issue on the 2014 Dodge Ram. If I had not stopped my full 32 gallon fuel tank would have contacted the ground spilling fuel and possibly catching fire. This is very concerning consider this vehicle is a daily driver for me and my family (wife and four children). I believe this is an issue that also needs to be recalled considering it was done for the 2012 Rams already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495448November 30, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the power steering assist failed to operate with an unknown red warning light intermittently illuminated. The contact had taken the vehicle to the dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 19V020000 (Steering). The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495479November 30, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle engine shuts off while driving and engages auto-breaking feature. First occurrence was at steady 35 miles an hour, engine shuts off suddenly and no warning lights/codes are displayed and the emergency auto-breaking feature kicked in before I guided vehicle off the road to a complete stop with a delivery truck behind me almost rearing ending. I confirmed gas and oil levels are within range, checked TIPM fuses and none were loose or backing out, key fob battery replaced within last year. The next day the vehicle will start and immediately shut off, no warning lights or codes on the display. Looking online this appears to be an issue many owners are experiencing with no recall or definitive answer from FCA and is creating extremely dangerous situations. I have videos of the vehicle starting and shutting off unexpectedly. Occurred on 11/29/22, appointment with dealer is scheduled on 12/8/22 so no additional root cause information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495504November 30, 2022
UNKNOWN OR OTHER
I have a 2020 Ram1500 Laramie and I developed a rear window leak. I am not sure if it was from the break light or the actual window. I did take it to the dealer and it was fixed with a 1 year warranty from the company that repaired it. However, I do not believe this is sufficient. The Truck will be 3 years old in one year as I brought it Aug 2022 and if this happens again in the next 5 years, I believe it should be covered from the manufacture as this has happened to many vehicles from what I can see on the forums. I believe this should be a recall that Ram is responsible for covering for the life of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495554November 30, 2022
POWER TRAIN
Extreme vibration coming from the passenger right side. The half shaft for the 4 wheel drive is loose on the shaft from the differential. The only way to repair this is to take your differential apart, replace the inner shafts and replace the cv shaft / half shaft. Vehicle can not be driven from 65-80 miles an hour comfortably. This is such a common issue that some companies have come up with design solutions, however the repair is temporary at best as it will happen again since there is no way to prevent dirt from getting in between the shaft of the differential and the cv shaft
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495555November 30, 2022
FUEL/PROPULSION SYSTEM
The RAM 1500 Bighorn cannot take more than mere ounces of unleaded gasoline before the nozzle auto shuts off. It does not matter how fast gas comes out of the nozzle; it can take up to an hour to fill from empty to full going at .1 gallon every 5 seconds. When brought into the RAM dealership, the techs stated this is a well known and documented issue that a lot of RAM owners are seeing, but there has not been a recall on it. There are no warnings for this at all and it poses a threat to any owner that fills their tank with a nozzle that does not have an auto shutoff or with a gas can as fuel backfills and spills out of the truck posing a fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495246November 29, 2022
SUSPENSION
Air suspension fails repeatedly in cold weather. Vehicle has been repaired twice under manufacturer warranty and extended warranty. I am concerned that if this fails while the vehicle in motion an accident may result. There are many documented cases of this issue and, as I read online, a pending class action lawsuit in Canada as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495248November 29, 2022
SUSPENSION
The contact owns a 2017 Ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 MPH and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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