Ram 1500 Complaints

11,877 consumer complaints on file.

#11511761March 14, 2023
STEERING
INTERMITTENT FAILURE OF POWER STEERING AT SLOW SPEEDS SUCH AS WHEN TURNING IN AN INTERSECTION. THERE WAS A RECALL S19 FOR THE ELECTRONIC POWER STEERING CIRCUIT BOARD FOR SELECTED S/N BUT THIS S/N WAS NOT INCLUDED. THE BUILD DATE WAS IN THE DATE RANGE OF THE RECALL. I BELIEVE THEY FAILED TO IDENTIFY THIS UNIT. I CALLED FSA AND THEY WOULD NOT RETROACTIVELY INCLUDE THIS IN THE RECALL. THE DEALER STATED THERE IS NO WAY TO DIAGNOSE SUCH AN INTERMITTENT FAILURE. HOWEVER, THESE ARE THE EXACT SYMPTOMS IDENTIFIED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511765March 14, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511831March 14, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact stated while driving approximately 65-70 MPH, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the crankshaft position sensor tone wheel failed. The vehicle was not repaired. The contact stated that the failure was like NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) for which the VIN was included. The manufacturer was contacted and stated that the vehicle was not covered under recall but provided no additional assistance. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511852March 14, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511854March 14, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2020 Ram 1500. The contact stated while cleaning the vehicle, he noticed that there was a hole in the truck bed of the vehicle. The vehicle was taken to the dealer and the dealer stated that the bed needed to be replaced due to improper welds. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511827March 14, 2023
AIR BAGS
I was in a ft end accident .the estimate was over $8000.00 and the air bags did not deploy. The body shop said this is normal. my grandson was in a accident was the same year make and model .A front end accident and his airbags didnt deploy.both trucks are in body shops 4 8000.00
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11511489March 13, 2023
STRUCTURE:BODY
Tailgate on truck will randomly open, including while driving. This can cause debris in the bed to become unsecure and fall out of the back. I have had this happen several times in the past. Most recently it fell while I had my trailer on cause damage to the tailgate which will now need replacing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511495March 13, 2023
EXTERIOR LIGHTING
The connector for the Trailer is located in a location that in the wrong place, the cable from all RVs and trailers is located at the left side of the hitch, so in order to attach the cable you need to stretch the cable and got loose when you turn, you need to get out and reconnect. Since the cable got disconnected the emergency brake of the camper got activated and after that things go to the wrong way, some tires explode for overheating, in other cases the trailer just got loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511539March 13, 2023
ENGINE, STEERING
The contact owns a 2019 Dodge Ram. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound at the hood of the vehicle. The contact then stated that the vehicle started to overheat and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the thermostat and the oil pump and camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed that the engine head block needed to be replaced. The vehicle was not repaired. The contact then stated that while making wide turns, the steering wheel became difficult to maneuver and failed to return to a straight position. No warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was notified of the failure however not assistance was provided. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511546March 13, 2023
FUEL/PROPULSION SYSTEM
Bought the truck July 2022 and since then its been problems with stalling. The vehicle cuts off driving down the road. It can happen once a day or 5 times and restart. It was harder and harder to restart and finally it down not restart at all. Everytime it has a different fuel code. Started with the gas cap, then fuel pressure sensor, then driver module, and fuel pump codes. All parts as well as harnesses have been replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511620March 13, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Dodge Ram Rear Backup Camera Failure. Experienced multiple instances of backup camera failure. Problem was at first intermittent, as it became more regular truck was serviced at dealership. Wiring harness to camera replaced. Roughly 1 month later, problem returned. Returned to dealership for service, camera replaced. Roughly 1 month later problem returned. Performed online search of forums / message boards and discovered this is a common issue with 4th generation Ram pickups. Recommended online fixes are disconnecting camera from wiring harness in tailgate and re-connecting, or even simply jiggling the connection. A friend who also owns a 4th generation Ram suggested slamming the tailgate to fix. This (ironically) works and is less invasive than removing the tailgate inspection cover, and far better than leaving truck with dealer for a week. Still, the problem continues, frequently during change of temperature between seasons. I have small children, and am often driving locations where small children toddle about (daycare, parks, etc). Losing the rear view camera means I have no rearward visibility to see a small child behind this tall truck. If it fails in one of these locations I return the vehicle to park, get out, and slam the tailgate. I hope others who own these trucks take the time to do the same. This is a known problem identified on youtube and many message boards / forums. After the dealer repairs, when the problem occurred again I contacted Chrysler Cares and questioned if there was a recall or technical service bulletin related to the issue. I was told 'no'. I asked if some type of internal ticket or work order for engineering to investigate could be created and was told only dealerships could initiate investigations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511604March 13, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511453March 12, 2023
STEERING
I was driving vehicle and my power steering stopped working. My steering wheel is stiff and extremely hard to move left and right. I’m in shock this happen as the vehicle was moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511377March 11, 2023
STEERING
The power steering turns off and on intermittently at random times, locations, and speeds, sometimes when your driving straight, sometimes when your turning. My assumption is it is a fault electronic stearing system. As this has been known to happen to similar models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511138March 10, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact stated that after driving for an extended period, the vehicle started to shake with an unknown service warning message displayed. Despite the initial failure, the contact stated that the vehicle resumed normal operation after approximately an hour. The vehicle was taken to the dealer on several occasions to have the air compressor replaced under warranty; however, the failure persisted. The contact then switched the settings to regular suspension which appeared to correct the issue. The contact also stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the intake manifold needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511025March 9, 2023
UNKNOWN OR OTHER
I'm not sure this isint a recall I bought this truck a few months ago with no warranty or exsteded warranty it has come to my attention when I start the truck I have a ticking sound now it's a sound of exaust escaping from exaust manifolds I know this cant be good with carbon monoxide escaping into the cab I went to dealership were I bought truck to no satisfaction I was told by Chrysler they would share expense when I went to dealership I was told I needed to pay before they would tell me what was wrong bit being a retired auto mechanic I knew what I was talking about with it being a safty issue so if there is any help for the many ram owners this problem goes back to 90s and still L going on thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510943March 9, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511105March 9, 2023
ENGINE, SERVICE BRAKES, POWER TRAIN
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510961March 9, 2023
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2021 Ram 1500. The contact stated while driving 72 MPH, the vehicle lost motive power and stalled without warning. The contact was able to pull over on the side of the road safely and restarted the vehicle and the vehicle momentarily started operating normally, but the failure reoccurred. The vehicle was taken to the dealer and the dealer stated no failure was found but the mechanic suggested that the ignition system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510953March 9, 2023
ENGINE, ELECTRICAL SYSTEM
When I started my vehicle the starter failed to disengage. The vehicle was unable to shut off. The only way to turn the vehicle off was to remove the battery cables. If I reattach the battery cable to the engine the vehicle try's to start on its own but is unable to, it just keeps turning over. The original starter failed and was replaced in January 2023 by a Ram dealer for the same issue. The dealer was able to find a replacement part at another dealership to avoid the long wait time to get the part. The current wait time is 30 days for the dealer to get the replacement part. I was told by the dealer that Ram will only provide rental coverage for 5 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500