Ram 1500 Complaints

11,877 consumer complaints on file.

#11517730April 18, 2023
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517509April 17, 2023
ENGINE
This is my second Ram truck with this issue. My first truck was a 2014 1500 Big Horn and now I own a 2017 1500 Sport. The 2014 was in the shop 3 times for a manifold bolt breakage and the 2017 has been in the shop 2 times now for a manifold bolt break. This issue causes an annoying engine ticking sound that gets louder over time and causes a serious health risk to the passengers of the vehicle. Even the newly designed bolts that Mopar has been using still break. This has been ongoing for many years with the Hemi engines and should have a repair that will not fail by now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517517April 17, 2023
ENGINE
The plastic fan exploded and cut through the transmission lines causing the truck to stop moving and thousands of dollars in damage. While towing a 6500lb trailer, the fan was spinning at a high rate of speed when the plastic failed and broke apart in the engine bay causing damage to the paint, heat shield, and transmission lines. It was unknown that this occurred until the vehicle started to hesitate with the gas pedal until it no longer would drive. The vehicle and trailer were towed to Brandon Dodge on Broadway in Littleton Colorado where the service associate then told me the driver caused the fan to break!? Seems very unlikely that you could run over something that could fit up into the engine area and go into a high rate fan that blows into the engine bay and anything that did fit into that small opening would damage a fan so badly that all blades would break off. This issue had to be resolved by my insurance company as the warranty on the vehicle said they wouldn't fix it due to the service man's comments. The transmission had to be dropped and checked for damage and pan replaced, hoses replaced and new fan, which looks a different color/type to me was installed. The fan has been in the shop at 46k miles for noise and they replaced only the clutch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517446April 17, 2023
ELECTRICAL SYSTEM, ENGINE
The engine dies while slowing down or immediately following a stop and start, dies in the middle of an intersection or just going down the road. It has died at a railroad crossing. This could be a deadly situation if it happened in heavy traffic since the driver can't get out of the way. It sets the emergency brake. It has to be at a complete stop before we can press the brake, manually unlock the park brake, then start the truck It's been back to the dealership numerous times. They tell me they don't doubt my word, but they can't come up with a solution. They told us it needed an electronic update. They came to pick up the truck this morning4/17/23 to do a scan for more updates. This is very serious!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517269April 16, 2023
ENGINE
Both manifolds were leaking exhaust into the cab causing an unsafe environment for the occupants inside the truck. With only 68,700 miles on the truck it was discovered the passenger side exhaust manifold had several broken bolts. It was also discover driver side had cracked exhaust gasket. Now the engine ticks with just 68,700 miles on it. The mechanic is telling me I need a new engine. Truck was purchased new and had regular scheduled maintenance. I think these costly and sufficient repairs should be covered by the manufacturer. Too many failures in this engine to be coincidental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517306April 16, 2023
SERVICE BRAKES, STEERING
I parked at a house where I was doing a service call for a plumbing issue. The house has a 45 degree driveway. I killed the truck and I exited the vehicle and started my work inside. I needed my headlamp from the visor of the truck. I came out to the truck to get my headlamp. I put my right knee onto the driver seat and grabbed my headlamp. My elbow hit my shifter and my truck took off rolling backwards. I was able to get away from the truck, the truck jumped the curb across the street and came to a stop in an open grassy spot. I walked to the truck to see if I could tell what happened. The truck was not cranked at the time and I had the keys in my pocket. I tried to put the truck into park and couldn’t do so. I put the key into the ignition and turned the key so that I could put the truck into park and crank it. Couldn’t shift it up. I called my friend who is s master mechanic and he removed the steering wheel cover and pushed a yellow button down in which then he was able to shift it back into park. I drove the truck home which was very tough bc there was no longer any power steering. Very hard to do. I got the truck home and i haven’t used it because it no longer has assisted steering which was working fine before this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517302April 16, 2023
ENGINE, SERVICE BRAKES
When I turn left or right, I slow down to turn and when I accelerate after turning, the engine shuts down and the parking brake auto-engages. This has occurred twice in heavy traffic scenarios, endangering myself, my passengers, and the drivers behind me. According to blogs with posts of this same issue with other Ram 1500 owners, issue has not / cannot be reproduced due to its arbitrary nature of occurrence. There are no warning lamps or messages prior to the engine shutting off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517168April 15, 2023
STEERING
ON SEVERAL OCCASIONS WHILE DRIVING MY DODGE RAM PICKUP AFTER ABOUT 39 MINUTES OF DRIVING THE POWER STEERING WARNING LIGHT WOULD COME ON AND THE POWER STEERING WOULD FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER. A VERY DANGEROUS SITUATION TO BE PUT IN. i TOOK IT TO MY DODGE RAM DEALERSHIP WHERE I PURCHASED IT NEW AND THE DIAGNOSTIC CODE EPS-U1601 CONFIRMED A FAILED ELECTRONIC POWER STEERING UNIT. THE DEALER REPLACED THE UNIT AT A COST OF 3275 DOLLARS . THIS DESPITE THE FACT THAT FIAT CHYSLER OF AMERICA ISSUED A SAFETY RECALL VB8/NHTSA 19V-812 FOR THIS VERY VEHICLE YEAR AND MODEL AND THE HUNDREDS OF COMPLAINTS ON VARIOUS WEBSITES FOR THIS VERY ISSUE. YET FCA AND THE NHTSA CLAIM IT DOESNT APPLY TO MY VIN, AMAZING! THERE IS A REAL ISSUE HERE THAT NEEDS TO BE ADDRESSED AND NOT GIVEN THE RUN-A-ROUND LIKE I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517248April 15, 2023
UNKNOWN OR OTHER
The rear camera occasionally shows a black screen. If I turn off/on the truck its still the same. If it stays off for more than an hour and then turned back on then sometimes the camera works but some times it still doesn't work. It's very scary backing up a truck without a camera. I feel very unsafe doing so. There is an active recall for this exact issue but my truck is not affected by this recall: NHTSA campaign number: 23V059. Ram’s own number for this recall is 14A. How can i get this safety problem fixed if my truck ks not affected by the recall. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517200April 15, 2023
ENGINE, SERVICE BRAKES, STEERING
In the last week, truck shut down in the middle of acceleration in the middle of an intersection. All truck electronics shut down completely for 30 min, even the ability to lock and unlock vehicle. Today, while going 49 miles an hour, the breaks and steering shut down completely for several minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517181April 15, 2023
UNKNOWN OR OTHER
The soft trifold tonneau cover supplied by Ram is under designed and a safety hazard. My tonneau cover blew off my truck while drive down I75 it was installed properly and was in excellent condition. In the darkness of early morning and a gusting day while passing under an overpass at 75 miles per hour the legal northern Michigan speed limit on December 22nd 2022 a cold wind day. This cover is held in place with 4 small plastic clips. the clips failed on the uplift of a gust of wind. The wind was likely just under 60 mile per hour gusts as the Mackinaw bridge was slow speed but not yet closed. I was about 4 mile from the Bridge. The hold down clip have a cross sectional area of a mere 0.28 SqIn at failure point. the 2 drivers side failed as the cover lifted. The cover has a 5052 SqIn surface area to be held down by the 7800 lbs. load cap of 2 clips. A mere 1.55 psi of uplift caused by a 50+ mph wind gust which can generate more than 100psi certainly tossed my cover into the bush. This is a travesty to have these trifold covers on the road supplied by a reputable company who wish to ignore the situation. I have made numerous attempts to have RAM address this but to no avail. I would hope the NTSB will force a recall all these covers. the Mackinaw bridge authority makes you remove them to cross the bridge in extreme winds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517006April 14, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
when fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517107April 14, 2023
UNKNOWN OR OTHER
The rear glass develops a leaks after a year or two due to the glass sealant failing and water freezing in the crevices and cracking the plastic frame attached to the glass. This causes water to enter the cabin in a rain and wet the carpet. The leak if unnoticed, causes mold to develop on the carpet/headliner, which is a safety/health issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516990April 14, 2023
ENGINE
While driving I slowed down to make a left turn the truck shut down and safe hold temporarily disable message appeared. I had to wait to come to a complete stop and put the truck in drive and disengage the emergency brake. This has been happening frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516867April 13, 2023
SERVICE BRAKES
ABS module has failed. It is available for inspection for a limited time. I have to send it to a repair facility. My ABS module controls speedometer, tire pressure sensors, seat belt chime rings constantly even when seatbelt is engaged. Several lights on the dash flash or remain on. The hydraulic pump runs and kills my battery when parked. There were no symptoms prior to failure. Only after failure. The problem has been inspected and confirmed by 2 repair facilities. One facility told me they had 18 on back-order when I inquired on a repair. There is a nationwide shortage per the Dodge Ram dealers. I have contacted Dealers, repair service centers and Dodge Corporate Headquarters. They said they have it under engineering review until August. My truck is unsafe to drive because I cannot regulate my speed (speedometer), may get rapid tire deflation (TPMS), parking brake lights sensors remain on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516877April 13, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516894April 13, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516944April 13, 2023
POWER TRAIN
i was traveling about 70 mph on the highway when i hit the accelerator to go around somebody and when i did the vehicle lost power and went into limp mode. service electronic throttle and check engine light came on. took truck to the dealership and they said it was the tone ring. this problem was already a recall in 2020 for this issue but the recall just make the truck start after this malfunction happens. the tone ring is held on my magnetic components. if this tone ring fails every 50 thousand miles which is a great safety hazard as it causes the vehicle to lose power especially on the highway then this needs to be completely covered by a recall even if the issue isn't resolvable. im quoted $1,700 for the tone ring replacement and the truck has been sitting at the dealership for 2 weeks now because the part is on back order from the fact that this is happening a lot. this needs to be corrected and made right for eco diesel owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516961April 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
#3 & #5 fuel injector failing while driving, separate instances, 2 months apart, causing severe loss of power and inability to control speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516675April 12, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted several times and the contact was informed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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