Ram 1500 Complaints

11,877 consumer complaints on file.

#11515247April 3, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515288April 3, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM, STEERING
I purchased this vehicle from a private party and insured it and my insurance offers free carfax after checking through its history i see that it has 2 pending recalls and one of them has a buyback program, i called dealerships and the Chrysler warranty phone number but they do not want to buy it back even though that is one of the remedy's , the main problem is with the driveshaft which can separate due to a axle pinion bolt and cause an accident i really do not want to deal with these recalls and would rather go with the available option of having it repurchased from chrysler
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515101April 3, 2023
SUSPENSION
The Front sway bar on my truck where the welds are rusted out. yes its available for inspection. independent service center has not been inspected no warning lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515320April 3, 2023
ENGINE
The engine of my vehicle shut down while I was driving. There was not any warning. The emergency brake turned on. The battery light icon turned on. I driving around 25 mph. I was able to pull to the side of the road and restart my vehicle. I was in the middle of the road with traffic in front of me and behind me. I could have been rear ended. I will be taking the vehicle to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514888April 1, 2023
ELECTRICAL SYSTEM
Electrical System - Instrument Panel. The instrument cluster does not properly illuminate driver warnings. There is a current recall V83. My vehicle has this exact issue, but my VIN manufacture date did not fall within the recall manufacture dates, but it should have. Chrysler wants me to take the vehicle to a dealer for diagnosis, and pay almost $200.00 for it, to confirm that the instrument panel does not light up. Should not be necessary. There are no safety warnings being displayed because the display was what was recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514722March 31, 2023
UNKNOWN OR OTHER
Occasionally when I am driving whether it be slowing down at a light, stopped at a light the car will display shift car to P to drive and automatically shift itself into to P. It is very scary.I have a 2 year old daughter I am worried it will get worse and when I am driving one day it will just stop when I’m driving and someone will hit me. I have taken the truck to the dealership and they had ran updates and had said that was it when it did not in fact fix the issue at all. This is issue had started about a year ago I have less then 30000 miles on the truck. I really wish we would be heard and the problem could be fixed before someone is seriously hurt. I have read others threads and sites where it is happening to other truck owners and they take the vehicle in and the dealership tries multiple things to fix it and it has not resolved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514738March 31, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514749March 31, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized. The contact stated that the vehicle lost power steering functionality intermittently. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 61,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514827March 31, 2023
STEERING
The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the power steering intermittently failed with the power steering warning symbol displayed on the instrument panel. The manufacturer was notified of the failure and the contact was instructed to take the vehicle to a dealer. The contact was informed that the manufacturer would reimburse for any repairs to the vehicle. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective rack and pinion; however, there were no recalls on the vehicle. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514847March 31, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal without warning. The vehicle was taken to the dealer and they were informed that the vehicle could not be seen for a few weeks. The contact's husband drove the vehicle home and called the dealer the next day; he was instructed to bring in the vehicle for an inspection. While driving to the dealer at 35 MPH, her husband noticed black smoke emitting from the hood of the vehicle. As her husband pulled over and opened the hood, flames began to engulf the engine. The fire department was called to the scene and extinguished the fire. A police report was filed. The vehicle was initially towed to an independent mechanic and later to an independent body shop where it remained in their possession. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. Vin tool confirms parts not yet available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11514526March 30, 2023
STEERING
My truck was fine up until last week and the service steering assembly light came on , and was only on briefly , and then here on Monday, I'm driving on the highway and all of a sudden all my lights start flickering , and No Bus was triggered , I was able to get it back to town and brought it to my local dodge dealer , that has confirmed that the electric steering rack has malfunctioned due to a short on the internal module. So we're wondering if it's potentially a recall for this sort of thing doesn't happen from what they know and I'm told. And as a side note I put my location in Alaska HOWEVER! I'm actually located in alberta Canada and this was the only way ronget my form submitted and everything canadian brings me to nhtsa. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514617March 30, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact stated that the vehicle failed to start. The system failed to go through regeneration. The contact stated that the EGR cooler and radiator were leaking. The check engine warning light was illuminated. Additionally, the service electronic control message was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was a crack in the EGR cooler, and that the cooler was leaking. The contact stated that the exhaust was stuck and clogged. Additionally, the fuel filter was clogged. The turbo boost sensor also had malfunctioned. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514653March 30, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was backing out of my driveway and the rear view camera and rear sensors didn’t work. Due to vehicle in the road’s location and my mirrors view I could not see vehicle behind me and ran into the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514546March 30, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Collision Warning System has not functioned on my brand new 2023 Ram Laramie 1500 Limited since I bought it on March 3, 2023. I can make my vehicle available for inspection at your convenience. I feel that this feature, although not standard equipment, not functioning puts both myself and my family at risk through not functioning. The issue has been confirmed by a dealer. Although the system generated no error codes the technician was able to confirm/verify that the forward collision alert system does not engage as designed. I have not received a diagnosis aside from the selling dealer (who refused to test drive the vehicle to verify the failure) telling me that with no error code that they would not be able to diagnose it. The second dealer (who acknowledged the malfunction) noted that it may be a software issue on the attached invoice. RAM Customer Care was not helpful at all and stated that without an error code that they would not escalate my concerns. I've received no error codes or messages indicating that the system is not functioning. The Forward Collision Warning System has engaged at least 4 times since I've been driving the truck but not reliably or consistently which proves to me that something is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514524March 30, 2023
VISIBILITY/WIPER, SEATS
Defogger makes windshield unable to see out of have to pull over when driving because the window gets completly fogged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514381March 29, 2023
ENGINE
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was towed to the dealer, where the crankshaft sensor and the ECU were replaced. Additionally, the dealer informed the contact that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514406March 29, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the steering wheel became firm without warning. The contact used excessive force to steer the vehicle. Overtime, the failure became more frequent with an abnormal, clicking noise coming from the steering column. The dealer nor the manufacturer were notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514407March 29, 2023
POWER TRAIN
While decelerating and still in motion, the vehicle drops out of drive, unable to accelerate, and a warning appears on the display cluster to shift the vehicle into park and then back to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514471March 29, 2023
UNKNOWN OR OTHER
Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want $1600 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514462March 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ram 1500. The contact stated while his wife was driving 30 MPH, she heard an abnormal noise and the vehicle then stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump and the three fuel injectors to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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