Ram 1500 Complaints

11,877 consumer complaints on file.

#11516699April 12, 2023
UNKNOWN OR OTHER, ENGINE
There is a common well known problem with the Ram trucks that have the Hemi Engine. The passenger side cast iron exhaust manifold will warp and break the steel bolts off the aluminum head. This creates a hazardous exhaust leak where fumes are entering the cab. Also in states that require a state safety inspection it will fail because of the leak. It is a manufacturer safety defect and should be repaired by the manufacturer and not have the customer foot the bill for a bad design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516750April 12, 2023
SUSPENSION
The contact owns a 2013 Ram 1500. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact then stated that the vehicle failed to deactivate from exit mode and the air suspension system compressor had frozen. Additionally, the contact stated that he waited for several minutes to start the vehicle. The contact also stated that after the vehicle was started, he was driving at an undisclosed speed however, the vehicle failed to switch from the exit mode causing the vehicle to drive lower to the ground than normal. The contact was concerned that the temperature below freezing would cause a failure with the air bag compressor. The dealer was notified of the failure and the contact was informed that the air suspension system needed to be replaced or replaced with springs as another option. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516802April 12, 2023
ENGINE
I purchased a 2021 RAM Big Horn truck for 58k. At 33k miles both exhaust manifolds cracked causing the cab of the truck to fill with exhaust! This exhaust causes me headaches. This exhaust leak also pours into our environment causing a hazard to others. I took the vehicle to Dodge service who confirmed both manifolds are cracked and exhaust is getting into cab if truck. This is under warranty however there are no parts to fix the issue. Dodge should be compelled to buy back these vehicles as they are a hazard in numerous ways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516455April 11, 2023
STEERING
While driving the steering will lock up and not move at all at random times. I decided not to drive it anymore because I have a young daughter and was stuck at a left turning light for almost 20 minutes unable to move because my wheel wouldnt turn. Luckily it was at night and there was little traffic. I was told it is the rack and pinion that needs replaced. Its been a Recall for many RAM pickups from 2002-2020 but my vin # doesnt show any Recall but thats a Big coincidence to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516239April 10, 2023
SUSPENSION
I bought this 2014 RAM December of 2022. I drove the truck from Charlotte NC to Cleveland Ohio and back with no issues the week after I purchased it. At the end of January this year the FACTORY AIR SUSPENSION started giving me trouble. The Air bags deflate and will not pump back up and it becomes almost un drivable because it bounces violently and it slams down hard on the bump stops so hard it literally jars your insides and this is very very dangerous. The truck seems to have a mind of its own because it does this and then anywhere from 1-15 days later the warning lights go away and it seems to work just fine. It will pump back up and stay like it's supposed to be for anywhere from 1 day to a week and then it just automatically on its own deflates again all the way down to the bump stops and it is a terrible unsafe to drive all over again. This cycle has gone on and on and on since January. I have done all kinds of research and it seems there are possibly thousands of these trucks out there with this same issue and no factory recall that I'm aware of. Now a truck out on the roads and highways with no suspension I believe is very very dangerous I mean it literally feels like it's riding on square tires and the bouncing is so so violent and it slams down so hard after a larger bump or pot hole in the road it feels like something could actually just snap or break off. Most people like myself can't afford to make payments on a vehicle like this and she'll out thousands of dollars on a repair that is clearly a factory/ manufacturing issue and not something caused by me or any other customers with this same issue. I could really use some help with this because without transportation I can't work and driving the truck this way is going to possibly kill me or some other innocent people and I don't want that to happen for sure so I hope to hear back with some encouraging news from you guys on this issue. Thank you very much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516244April 10, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ram 1500. The contact stated that the check engine warning light was illuminated. While driving at an undisclosed speed, the vehicle was shaking violently. There was an abnormal fuel odor inside the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who referred her to the dealer for assistance. The manufacturer was not contacted. The failure mileage was approximately 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516218April 9, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I bought a 2019 Ram July of 2022 - I drove it home and pick up my dad to drive my old truck back (didn’t trade it in), as I was pulling up to the dealership, I experienced a huge safety issue with the truck continuing to accelerate after multiple alarms were flashing on my dash - service electronic stable control, service electronic throttle control, parking break - along with others. I pulled it into the dealership and the salesman who sold me the truck just happened to be outside - pulled up and told him I wasn’t shutting this off until we get something hooked up to it to see what the issue is.. they hooked it up and it threw a code for Traction control (I believe). They ended up keeping the truck for a week - then they said they replace a relay and the found a pinched wire…. So this happened at 32,000 miles.. Now almost a year later, the exact same thing happened tonight on Easter while I had my entire family in my truck! Went over a couple bumps on a rough corner of a road about 30 foot from a stop sign. My dash lit up like a Christmas tree with multiple alarms popping up and the truck continued to accelerate through the stop sign! I ended up getting the truck stopped in the middle of the intersection after I realized what just happened, luckily there was no one in front of me or at any of the stop signs as I went through! I was only 2 miles from mg house, so I took it slow, but the truck continued to accelerate each time I took my foot off the break! It was like hitting resume on your cruise control on the interstate after you slowed down. Finally made it home and took pictures of the alarms that were still present. Let my truck sit there for about an hour and started it up and it shows no messages stored but the check engine light is on. If tonight happened at a busier intersection, I could have put my family in a life-threatening situation! I have to other ways of transportation, I am taking a risk and putting others at risk driving to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516065April 7, 2023
POWER TRAIN
The drive train in my truck has multiple issues that have been going on since I bought the truck last December. The rear end has a clunk when making a yield type turn or when applying gas after coasting. This clunk is heard and felt from the driver seat. There is a delay when shifting into reverse from park which gives a clunk when it shifts into gear. The truck is jerky at slow speeds (25mph and below) or when coming to a stop. The throttle has a delay when starting off. You will push the gas to go and the transmission is not ready. It will finally decide to go and give you a strong jerk. Sometimes when coming to a stop there will be a clunk which feels as if you got hit from behind. The engine will shut off before the truck comes to a complete stop during a auto start/stop sequence. I have had the truck in for service twice and both times I was told that nothing is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516063April 7, 2023
ENGINE
I have had two engine related issues during my year and half ownership of this truck. The first episode was when I was coming to a stop at a red light from highway speeds. The engine started shaking as if it was going to die. I was able to drive off and it was fine for the rest of the drive. The second time the engine actually shut off while making a left turn in a four-way intersection. Luckily there was no cars around because it died in the middle of the turn. It started back up, but it was a long start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515968April 7, 2023
UNKNOWN OR OTHER
Driving through town on my way home from work, the instrument cluster display went black and gauges died. I have no access to fuel level, engine temps, speedometer, rpm's, warning indicators, etc. Have to take it in to dealer for a multi-day diagnosis and hopefully free repair. 2two year old vehicle with only 25k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515960April 7, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH and making a right turn, the vehicle stalled. The contact placed the vehicle in park(P) and attempted to restart the vehicle. The vehicle failed to start and was towed to the dealer. The dealer confirmed that the high-pressure fuel pump had failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515775April 6, 2023
TIRES
I bought my truck August 17, 2016 brand new from Crown Dodge - Chrysler with 7 miles on the odometer. When I bought my truck it had Good Year tires on the truck. At about 35k to 40k miles I replaced those tires with Michelin Defender LTX M/S that I purchased from Delta World Tire shop located 1629 Popps Ferry Road, Biloxi, MS 39532. Initially Delta World Tire shop could not correctly balance the rear tires. After a couple of complaints and rebalancing the tires, both within a 4 week time period, the manager rode with me on a road test. At this point, he ordered 2 new tires, however that did not take care of the problem. Since then I have twice had the tires rotated and aligned and supposedly balanced by the same tire shop that I purchased them from. After about putting about 5 thousand miles on these tires the tires felt like they were scraping across the pavement when turning from a stop, like when I was taking a right or left at a corner at a stop sign. The scraping feeling is more noticeable when taking a right. I have repeatedly talked to the manager at the shop asking about a possible recall on these tires, their method of balancing the tires or possible remedies, all I have been told is that they will not replace the tires or refund me anything for these tires. The manager suggested that there must be a problem with struts or something, however they wouldnt commit to that. At this point I spoke with an auto mechanic and he knew exactly what I was speaking of and said that it is the tires. I purchased Michelin tires for a previous vehicle that was a GMC Envoy from the same tire shop and that SUV drove like it was on rails. This was even more reason why I went with Michelin Tires. At this point, I will never buy Michelin Tires for any vehicle or trailer again in my lifetime. I also go out of my way to tell clients and inspectors how bad these tires are. Are Michelin Tires now made in Mexico or "Made In China" like all the other items that are junk???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515836April 6, 2023
STEERING, ELECTRICAL SYSTEM
While driving service power steering light came on and lost power steering. Parked car restarted light when out. Later tried to go in drive and same thing happened and won’t go out at this time. Truck is virtually underivable without power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515853April 6, 2023
POWER TRAIN
The contact owns a 2014 Ram 1500. The contact stated that while parked on a flat road surface, the transmission was shifted into park(P), but the vehicle rolled backwards. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515854April 6, 2023
FUEL SYSTEM, DIESEL, ENGINE
The contact's company owns a 2016 Ram 1500. The contact stated that the vehicle failed to start after several attempts. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had not been operable for five months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515876April 6, 2023
ELECTRICAL SYSTEM
The dash lights flicker on and off cluctser goes out speed o doesn't work and if u come to a complete stop or go under 5 miles an hour the truck will put itself in part and shut completely done no matter where u r at highway city in rush hour traffic it almost had my wife hit and could of gotten killed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515554April 5, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515641April 5, 2023
STEERING
Power steering (EPS failure) powersteering keeps going out randomly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515409April 4, 2023
UNKNOWN OR OTHER
System - 5 months after I purchased my vehicle, my 12 inch screen went black. Safety - Because the screen is black, I cannot use the back-up camera. I cannot see behind the truck. This is a major safety issue for me. Dealer - I have taken my vehicle to Fitzgerald Auto Mall in Lexington Park, Maryland and Waldorf Ram in Waldorf, Maryland a total of 6 times. The service center at Waldorf Ram tried several solutions (hard resets, replaced screen, etc.). The problem returned within 2 days. Inspection - The vehicle has been inspected by two dealerships. Warnings - There were no warnings prior to the screen going blank. This is a serious safety issue. If I can't see what's behind me while backing up, I could potentially hit something or someone. That can result in a serious crash or injury. The same issue has been happening with Ford Explorers recently. Ford issue a recall in January 2023 due to low visibility and risk of crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515213April 3, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, an unknown message was displayed, and the vehicle lost motive power and stalled. The vehicle was towed to the dealer, where the fuel pump was replaced; however, the failure reoccurred. The vehicle was taken to the dealer, where the diesel exhaust fluid (DEF) tank injector was replaced; however, the failure recurred. The vehicle was taken back to the dealer on three other occasions, and the fuel pump, the engine oil, entire DEF system, and the DEF line were replaced; however, the failure reoccurred. The manufacturer was notified of the failure and a case was opened. The vehicle was taken back to the dealer, who diagnosed the vehicle with the assistance of Chrysler engineers. The DEF injectors dosage module was replaced; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that fuel pressure sensor range had failed; however, the dealer informed the contact that they were unable to fix the vehicle. The contact became aware that the vehicle experienced an engine replacement in 2018. The vehicle was not repaired. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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