Ram 1500 Complaints

11,877 consumer complaints on file.

#11529591June 29, 2023
ENGINE
The contact owns a 2013 Ram 1500. The contact stated while driving 45 MPH, the check engine warning light illuminated, and the vehicle started to make an abnormal sound. The contact was able to park the vehicle at an independent mechanic however, the vehicle was not diagnosed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the camshaft, rocker arm, the valves and both manifolds to be replaced. The vehicle was not repaired. The contact took the vehicle to another independent mechanic and had the camshaft rocker arm, the valves, and both manifolds replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529548June 29, 2023
ENGINE, ELECTRICAL SYSTEM
The start/stop feature on the truck has been malfunctioning and the light has repeatedly came on. The truck has stalled on me while driving on two different occasions. I was in the middle of driving on a busy road and also a highway and the truck stalled on me which could of caused any vehicle to the side of me, or behind me to hit my vehicle causing an accident especially when I have both my kids in the car. The dealer allegedly fixed the problem but clearly it is NOT fixed. The problem has been diagnosed by the dealer at their establishment. They say nothing shows the truck stalling in the computer but I have proof. The truck shook, the start/stop light came on along with the check engine light and then stalled out on me both times. I opened a case with ram care and they dont seem to be of any help nor is the dealer. The dealer refused both times to check the “e-torque” battery that controls the start/stop feature for any failures or malfunctions and gave the excuse that theirs nothing indicating its the battery yet that battery specifically controls that feature. Ram has also recalled 131k trucks and wranglers for stalling. Ive brought the truck to them 2 times this month alone and they refuse to check that battery which 2 other dealers said was the problem. I would of brought it to the other 2 dealers but ram care advised to bring it to the dealer where I purchased the truck from. This is seriously unreal and if something happens or my kids get hurt due to an accident this is gonna be a major lawsuit. I need your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529588June 29, 2023
SUSPENSION
The ball joint separated from the upper control arm on the front driver side while the vehicle was in motion in a parking lot. There has never been any abuse or misuse of the vehicle and it only has 31700 miles on it. This could have been much worse had this happened while traveling down the road at much higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529280June 28, 2023
UNKNOWN OR OTHER
My electric steering on my truck keeps jerking me into on coming traffic when I make a hard left or right turn.I have been working at a dealership for about 3.5 years now and have a two year degree in automotive service technology I can tell you that it is my rack and pinion. Intermittent only when turning. Please resolve this issue before some one wrecks and die.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529290June 28, 2023
FUEL/PROPULSION SYSTEM
This is an ongoing problem where if my fuel level gets down to about a quarter of a tank the truck will spurt and stall. I try to keep a minimum half tank at most times. This recall has been about a year now with no remedy in place. This is a true safety issue and needs to be resolved and all the service tech's say is there's no remedy at this time. I would like to trade/sell this vehicle but it should be sold with a safety recall like this. Why is nothing being done about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529344June 28, 2023
STRUCTURE, EXTERIOR LIGHTING
The contact owns a 2020 Ram 1500. The contact stated that he became aware that water had leaked into the interior of the vehicle through the rear windshield. The vehicle was taken to the dealer and diagnosed with a possible brake light or antenna failure. The rear window glass was replaced. The contact stated that the failure reoccurred twice, and the rear window glass was replaced; however, the failure persisted. The vehicle was taken to the same dealer for rear window replacement. The contact stated that the rear window glass had been replaced by two local dealers; however, the failure persisted. The manufacturer was made aware of the failure but provided no assistance other than replacing the glass. The failure mileage was approximately 16,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529428June 28, 2023
ENGINE
How did NHTSA miss this one? Engine exhaust manifold bolts broken leading to exhaust gases unknowingly getting into the cabin while driving which has also may be impacting my lungs. (I have a CT scan from MAYO to prove it.) This went on for at least 3 months. During long, 2 hours trips with the windows closed led to drowsiness. The problem was not only confirmed by the local Ram dealer but also confirmed this is a problem for all Ram vehicles using the 5.8 liter engine. These exhaust manifold bolts and gaskets should be replaced after so many miles or time. I had 95,000 miles on my truck when I brought it in for a tuneup. The service department then found the problem during their overall inspection. Frankly, ALL service departments should be doing the overall inspection first BEFORE any other scheduled maintenence. The only symptom was ticking on startup for about 10 seconds. Just search on youtube: Ram 5.8 liter engine ticking on startup OR replacing exhaust bolts. Youtube is FILLED with how to videos. The mechanic also stated this has been going on for years.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11529435June 28, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529460June 28, 2023
ENGINE
I was driving down the road on Monday, June 27, 2023 at about 50 mph. All of a sudden the engine just seemed to go into limp mode and slowed down rapidly. The power was gone and the car seemed to not go over 35mph. The after driving another 1/2 mile I arrived at work. When I tried to turn off the engine and restart it was difficult. There was a long crank and then started. I got the car to the dealership and they say it threw a ode of P0336 which is for a Crankshaft Position Sensor and I needed a new Reluctator/tone wheel and crankshaft position sensor for $2,300. In researching the problem on your site I saw there was a recall but my VIN isn't included. Why? I also reviewed many Ram forums and I saw many similar complaints by Ram owners having the same problem and not being included int eh recall. It sounds like Fiat Chrysler gave the NHTSA some bogus info to limit the recall coverage. Its time the NHTSA force them to expand the recall to all EcoDiesels!. They clearly have not corrected the issue in their product! Its very unsafe at highway speeds and someone is going to get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529491June 28, 2023
ENGINE
Truck engine has shut off when coming to a stop or slowing down making a turn. Yes vehicle is available for inspection. Vehicle has stopped in the middle of roadway Problem has happened multiple times, has not been confirmed Vehicle has not been inspected No warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529430June 28, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while driving at an unknown speed, the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,810. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529078June 27, 2023
ENGINE
While idling in line at a fuel station, my vehicle suddenly started shuddering and quickly followed up with a strange squeak that sounded like metal on metal contact from the lower portion of the engine. This happened on June 5th 2023 around noon timeframe. I was able to pull the vehicle into a parking spot where I turned the engine off and called for a tow truck. There were no visible lights or codes stored during this period. After getting the vehicle home, I removed the oil filter and discovered metal flakes throughout the filter and oil system. The vehicle has just under 70k miles on it and has been maintained regularly with quality lubricants and filters. Thankfully I was not on the highway with my family to include two children under the age of 5. Chrysler/Fiat has been aware of engine failure issues on this particular engine and continues to ignore the fact that their power plant is faulty and continues to put owners and bystanders at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529098June 27, 2023
FUEL/PROPULSION SYSTEM
My 2019 Ram 1500 will not take more than a few ounces of fuel at a time. It takes well over a half hour to refuel my tank. The pump constantly shuts off and the tank constantly spits gasoline back at me when trying to refuel, it is not safe to have gasoline spilled on you. I have a toddler, and I do not want her exposed to the fumes after I am doused with gasoline trying to refill my Ram 1500. No warning lights are illuminated on the dashboard. I have scheduled an appointment for a dealer to examine the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529223June 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated while driving 75 MPH and attempting to accelerate, the vehicle inadvertently lost motive power; however, the contact was able to safely maneuver the vehicle to the shoulder of the roadway. The battery warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The mechanic determined there was a failure with the crank position sensor related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The vehicle was repaired; however, the failure recurred. The vehicle was then towed to an independent mechanic but was not diagnosed nor repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529233June 27, 2023
STEERING
Iost steering function while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529161June 27, 2023
FUEL/PROPULSION SYSTEM
as i turned on rt 29 getting up to speed my truck completely shut down in the middle of morning rush hour traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528929June 26, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Ecodiesel engine suddenly seized up while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528982June 26, 2023
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact stated that he then noticed a cloud of blue smoke at the rear of the vehicle coming from the exhaust. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft failed and needed to be replaced. The vehicle had not yet been repaired. An undisclosed dealer was notified of the failure and the contact was advised to call the NHTSA Hotline. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528987June 26, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528999June 26, 2023
STEERING:ELECTRIC POWER ASSIST SYSTEM
The contact owns a 2018 Ram 1500. The contact stated while driving 65 MPH, the steering wheel inadvertently pulled to the left and then the right, causing the contact to momentarily lose control of the vehicle. Upon slowing down, the contact stated that the steering wheel was tight and maneuvering the vehicle was extremely difficult. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electric power steering however, the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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