Ram 1500 Complaints

11,877 consumer complaints on file.

#11530371July 5, 2023
POWER TRAIN
My 2016 Ram 1500 Sport developed an exhaust leak originating from the exhaust manifold like many other Rams. I noticed it because I could hear a ticking noise upon starting the vehicle, specifically coming from the passenger side front wheel-well. The vehicle was brought to a local Ram dealer and was diagnosed as having multiple sheared studs on the passenger side exhaust manifold. Due to the truck being over 5 years old, the power train warranty no longer covers this. Ram is well aware of this issue but still refuses to initiate a recall. This issue presents a safety concern and has a potential to endanger myself and any other passengers who get in the vehicle due to raw engine exhaust fumes being released within the engine bay while the vehicle is running which could enter the cabin of the vehicle while in operation causing potential injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530500July 5, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The frame of the back window is cracking causing water to leak into the cab. After talking to the dealership they are saying this is happening with RAM Trucks that has not been recalled. He stated that the control module is located under the rear seat which is getting wet and causing problems to the trun signals, starting of the truck and lighting to malfunction which could cause an accident. There is also airbags located on the rear roof that could cause them not to go off. This repair is going to be between 2000 and 5000 bucks depending on the damage. I believe this should be a safety recall due to the chance of someone's life being lost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530526July 5, 2023
ENGINE, POWER TRAIN, HYBRID PROPULSION SYSTEM
The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530523July 5, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact stated while driving 35 MPH and attempting to accelerate, the vehicle hesitated, prompting him to pump the accelerator pedal, after which the vehicle seemed to return to normal functionality. The vehicle was taken to the dealer, who failed to determine the cause of the failure, and the vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) for which the VIN was included; however, the part was not yet available for the repair. The manufacturer was notified of the failure but referred the contact to the local dealer for assistance. The failure mileage was 12,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530418July 5, 2023
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530349July 4, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FUEL/PROPULSION SYSTEM
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530061July 3, 2023
ELECTRICAL SYSTEM
Battery drained. Code p1df3 ecu not transmitting. No issues leading to failure. Left stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530096July 3, 2023
STEERING
"service power steering" indication on dash at cold weather startup. I have experienced this for a few years now. It seems wholly related to cold temperatures, as fault does not happen during warm weather. Truck is totally unable to be steered when in this fault condition. Seems to be a very common complaint with these EPS systems since the first year they were introduced in the Ram in 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530101July 3, 2023
FUEL/PROPULSION SYSTEM
Having trouble putting fuel into the tank. While attempting the refuel the vehicle the nozzle will constantly shut off and sometimes fuel will pour out of the filler neck onto the ground. I have to VERY slowly fill up the tank. Not sure if this is related but the fuel nozzle does not fit into the neck properly. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530207July 3, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
There’s a lot of complains a lot of people that says dodge rams have problems with the ignition switch all over the internet there’s people taking there ignitions out and open them and cleaning them with alcohol so they can work again and turn the truck on. This just happened to me it was working perfectly then it started turning on just occasionally and now it won’t work at all. This is a big problem because is on every dodge ram 2014 and older sometimes even on 2017 and 18 with all this people complaining about the same issue is obvious this is the companies responsibility and we shouldn’t be paying hundreds of dollars when it can be fixed for free if it was on the safety recall website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530093July 3, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
The contact owns a 2021 Ram 1500. The contact stated that the U-Connect system inadvertently kept reconnecting, preventing the HVAC system and defroster from operating as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the U-Connect system needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529957July 2, 2023
STEERING
The power steering failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529987July 2, 2023
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529886July 1, 2023
ENGINE
Camshaft lobe failure one of the shops in my area said they believe there is a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529939July 1, 2023
FUEL/PROPULSION SYSTEM
The HPFP on my ecodiesel went out the first half of April. It is currently at a Chrysler dealership and is available for inspection. The safety of little children were at risk because I was driving through my neighborhood when it failed. The problem was confirmed by the dealership. No warning before the problem happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529745June 30, 2023
STRUCTURE:BODY
Tailgate opening randomly going down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529757June 30, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529768June 30, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact stated while driving 25-35 MPH, the vehicle lost motive power. The contact was able to pull to the side of the roadway. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump (HPFP) had failed and the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529793June 30, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while the vehicle was parked, the vehicle failed to start. The contact sated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529831June 30, 2023
STEERING
While driving local hiway at about 45mph, just as I was making a right turn the steering wheel locked up and had to strong arm the truck out of oncoming traffic. Got to the side of road, and noticed a "Service Steering" message on dash. Shut the vehicle off, rested 10 minutes and restarted without the concern. Continued on errands, and again without warning, the steering locked up and caused me to hit a curb with right front wheel. Had to drive this truck with manual steering back to my driveway. Dealer tech stated this is common, will cost approx. $3000 and the electronic rack is on back order!! WTF ????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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