Ram 1500 Complaints

11,877 consumer complaints on file.

#11538653August 15, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538661August 15, 2023
STEERING
While traveling 70 mph down a straight highway my power steering jerked and became inoperable with no prior indications or warnings. The Service Power Steering indication came on afterwards. I was able to regain and maintain control with great physical exertion and difficulty. If my wife, daughter, or someone with a weaker stature was driving, the results could have been catastrophic. I checked all connections and fuses related to the electric power steering and everything appeared to be is good operating condition, indicating the likely culprit is an EPS module. The nature in which the EPS failed can and will cause serious injury and death if not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538664August 15, 2023
STEERING
Approximately 8/1/23 upon starting the truck I found that the power steering was sluggish. I did not lose control but found some resistance when turning the steering wheel. The power steering fluid was not low and there were no indication of any leakage. This lasted two to three days and then cleared up on its own. On 8/15/23 it was driven to several destinations and the steering was optimum. Upon starting the truck after my last stop the power steering was again sluggish , worse than the previous episode. I had seen on television after the first occurrence that the Ram1500 was once recalled due to power steering problems and my vehicle falls into the manufacture date for known problems. This is available for inspection and there was no accident. It does pose a hazard if it starts while I am driving. The truck has not been confirmed by a dealer or service center but I have spoke to one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538681August 15, 2023
STEERING, ENGINE
The contact owns a 2014 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost power steering functionality and the steering wheel became firm. The contact was able to drive to the residence and shifted to park(P). The contact turned off and restarted the vehicle, and the check engine and steering warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538703August 15, 2023
STEERING
EPS stopped working. The truck has less than 40,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538725August 15, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repairs was not yet available. The manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538754August 15, 2023
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538788August 15, 2023
ELECTRICAL SYSTEM
On vacation 07/29/2023 towing a 4000lb. camping trailer with family in the mountains with weekend traffic when motor dies without warning. Luckily I was able to pull over safely. Was able to restart but died three more times but made it to a gas station where it died completely. We were very very fortunate no one was injured. No local shops open on weekend so had the whole rig towed 137mi. home. On Monday 07/31/2023 I had the truck towed to the dealer where I purchased the truck new. after a week and a half they said the wiring harness needs to be replaced but is no longer available so there is nothing they can do. Massive safety hazard should have a solution. I just learned that Dodge knows about this truck dying without warning but has done nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538790August 15, 2023
SERVICE BRAKES
ANTILOC BRAKING SYSTEM IS NOT WORKING DUE TO A FAILED ABS MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538293August 14, 2023
ENGINE
RAM vehicles that are equipped with the 5.7 L hemi engine are known to have cracked exhaust manifold. This has been an ongoing issue since the 5.7 engine was introduced. Ram has done nothing to remedy. This RAM is continuing to charge consumers for Repair for a known issue. The consumers who do bring this to the dealership to have this repaired, or on a waitlist for at least 4 to 7 months for the part to come from manufacturer, while they are still producing 5.7 L engines with the same manifold why consumers are waiting a lot of 4 to 7 months, they have now elapsed their manufacture warranty and are not covered under that warranty and now need to come out of pocket for this repair This is a money grab and RAM. Needs to be Held responsible for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538294August 14, 2023
STEERING
Driving down the the highway of Creedmoor Road in Raleigh, NC, I had a sudden loss of power steering and hit a guard rail. Luckily, the only damage was to the front bumper. I took the vehicle into my local garage and they said that the power steering is Electronically controlled by the Rack and Pinion and that it had failed. The parts are nearly $3,000. My truck only has 80k miles on it. Looking throughout various forums, it seems that this is happening to many others as well with various amounts of miles. Until right now, my truck still has no power steering and is undriveable. The part is not available for purchase. This is a very dangerous situation. Had it been my wife driving, she would not have been able to control the steering as the v8 weighing on the front wheels makes it difficult to turn at all.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11538301August 14, 2023
STEERING, ELECTRICAL SYSTEM
Backing out of the driveway, the power steering light came on and the power steering completely stopped working. I checked the fuses and they were all functional. This morning, I read an article (published 6 days ago) that other 2013 RAM 1500s have experienced the same issue and that NHTSA is investigating. Please add my truck to the list of those experiencing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538346August 14, 2023
STEERING
intermittent power stering loss. steering light on dash would come on and power steering would stop working. Had to manhandle the steering. Thank goodness no accident.7 Dealer replaced gear rack. 8/1/2023 Cost $3600. to have power stering replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538358August 14, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538381August 14, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538508August 14, 2023
STEERING
The power steering in my 2016 ram pick up truck has started to go intermittently on and off. Sometimes it feels like it’s catching on some thing when it goes out and then it comes right back on. Other times it is completely inoperable. This occurs for a couple days at a time and then the power steering will work for a period of 1 to 2 weeks before acting up again. I have also noticed a squeaking sound when turning the wheel to the right every now and then. I did take the truck in to the dealership however, on the day that I did, the power steering was working correctly, therefore, they were unable to diagnose anything. They stated that the power steering was working as it should. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation into an issue at sounds very similar to the one that I’m having. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation on August 5, into a issue at sounds very similar to the one that I’m having . Please let me know if you need any more information. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538432August 14, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated that on two separate occasions while driving at various speeds, the vehicle lost motive power. The vehicle was steered into a parking lot, turned off, and restarted after several minutes. The check engine warning light was illuminated. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538209August 13, 2023
ENGINE
Broken exhaust manifold bolt. Allows exhaust gas to enter engine compartment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538240August 13, 2023
STEERING
Driving through Vermont from New Hampshire ,we took a winding road to get off the highway and going through a corner the trucks power steering locked up and i had to slow down and muscle it to the side of the road, scared the hell out of me. We went back to the highway, straight roads to get back home. It is at a dealer waiting for the parts, it has cost me a new battery so far, was checked the day before at Valvoline 13.5 volts. I am not liking the $ 4,000.00 + figure to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538245August 13, 2023
STEERING
Loss of power steering, service power steering warning came on simultaneously. Warning went off and power steering was restored before being lost at a later date. At this time have not had a chance for mechanical evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500