Ram 1500 Complaints

11,877 consumer complaints on file.

#11539852August 21, 2023
VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, WHEELS:LUGS/NUTS/BOLTS/STUDS
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539868August 21, 2023
ELECTRICAL SYSTEM, STEERING
The Power Steering in my vehicle fails while driving. It works sometimes and then stops working. This happens while driving. This is extremely dangerous to myself and others as it becomes very difficult to steer the vehicle while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539884August 21, 2023
STEERING
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality and the steering wheel became difficult to turn in direction while attempting to switch lanes. Later while driving at an undisclosed speed, the braking system failed with the ABS warning light illuminated before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the electronic steering rack and lower steering shaft and bolts were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539885August 21, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 10 MPH and making a turn, the steering wheel seized. The vehicle failed to turn to the right or the left. The driver was able to restart the vehicle. There was an unknown warning light illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539890August 21, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539611August 20, 2023
STEERING
STEERING STICKS WHEN GOING TO THE LEFT AT 35 MPH AND UP. STICKS AT 10-11 OCLOCK POSITION AND MUST BE FORCEFULLY RETURNED TO CENTER CAUSING VEHICLE TO JERK. OVER AND UNDER STEER HAS TO BE CONSTANTLY MANAGED AND IS DANGEROUS. HAS CAUSED ME TO CROSS YELLOW LINE INTO ONCOMING TRAFFIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539647August 20, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER, STEERING
All instruments and control of window wipers stopped responding to their switches. Wipers will not turn off, no horn, no working switches on steering wheel, communication to abs system, trailer brakes, data from abs not being received. Dash cluster flashes out for about 10 seconds while driving not knowing if the vehicle is still running while on the highway or freeway. Everything is pointing to the steering wheel clock spring. All replaced but still no controls or horn or ability to run vehicle safely on the roads. Will not pass inspection from this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539649August 20, 2023
POWER TRAIN
The vehicle rolls away while still in park and showing it’s in park. No one was in the vehicle. All passengers had exited and was in a building.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539657August 20, 2023
FUEL/PROPULSION SYSTEM
Manufacturer has not acted in a timely manner to resolve this known defect, FCA recall #Z46, NHTSA Recall #22V-406, which may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning, putting my safety and that of the public near me into peril should I continue to use my vehicle, or depriving me of my livelihood if I do not use my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539658August 20, 2023
STEERING
I noticed that every time I went out to drive my 2015 Ram 1500 somewhere that the steering would get hard to turn. This would happen on and off every time and seems to be progressively getting worst. I started researching the power steering figuring that I need fluid only to learn that the power steering is an electrical assist system. I then read more about the investigation and what could happen. I currently have not driven much and am scheduled to take it in to the dealership for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539673August 20, 2023
STEERING
My power steering locked up while driving causing me to run over a curb damaging my tire on the front right side and possibly undercarriage damage
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539677August 20, 2023
STEERING
Power steering failed while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539686August 20, 2023
STEERING
Power steering went out while driving. This is a common problem with this year truck. I spent $3600 on a new rack and pinion. This should be a recall. The truck only has 80k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539494August 19, 2023
STEERING
Truck with under 60k miles. Experienced intermitent to full power steering loss. Truck would get really hard to steer at all speeds, especially in banking curves. Would also oversteer while making 90° turns, like it had a sticky steering wheel - that did not want to return to position. My mechanic said the electronic power steering was shot and since it was a part of the rack and pinion, the entire rack needed replaced. Turns out the part is recalled on 15'-19' models, but not my '14. Although it seems to be a known issue. Dodge said to me and my mechinic seperately, that due to scarcity the part was not available, and if it was it would be $2,500 for the part alone. Dodge corporate told me that it needed to be looked at by one of their service centers. The local dodge svc center told me, that unless I showed that I did prior work at the dealership, Dodge would do nothing for me, not to waste my time or $$ on a 2nd diag. A third shop was able to find a remanufatured rack and pinion and installed it for $1880.96...and still I worry the issue will arise again. The reman part has a 3yr warranty - a part, I am told should have lasted the life of the vehicle. Although the repair was done the past couple of weeks, I have no idea if the shop disposed of it or not. The part put me at risk as it would all of a sudden stop working, while driving. The problem was reproduced and identified by 2 serperate independent service centers. No lights came on my dash. While it could have, it did not cause accident or injury, but it did put my work truck out of commision for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539532August 19, 2023
STEERING
This is an issue I had with my electric power steering on my 2013 Ram 1500. I stopped at a gas station to fill up and when finished and cranked up my truck I had no power steering. The truck was very very difficult to steer on my way back home. If this would have happened while driving especially on a sharp curve I could have had an accident. The whole unit had to be replaced at the dealership for a cost of over $2000. There should have been a recall on this part with the manufacturer responsible for the repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539279August 18, 2023
STEERING
Steering randomly stopped working upon cranking up. Dealership says codes lead to replacing rack/pinion for $4000. There is no seen damage & nothing leading up to this problem, so I wanted to make you aware since this topic is being investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539284August 18, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539393August 18, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539431August 18, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repairs were not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539456August 18, 2023
SERVICE BRAKES
Two years ago I experienced the warning lights coming on my dash with the ABS, Brakes and one other one I can't remember. The truck locked up and I had to have it towed and the two driver had trouble getting it loaded. The repair shop replaced the ABS module & hydraulic assembly with a rebuilt part. Two weeks ago, the same brake failure happened with the locking up and the lights. I've been told by the dealer and repair shop that the ABS module is on a national backorder due to waiting on the engineering review to be complete with no estimated time to release a new part. All the dealers and repair shop have said I should not drive it. I learned two years ago that this is a very wide spread issue with this model and there's been no recall issued. The fact that the brakes can lock up while driving is the utmost form of safety issue. I am now without a vehicle and Dodge will not provide any type of support to help with a rental care. The ABS module has a design defect and is known by Dodge to be defective. The part # is 68295368AC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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