Ram 1500 Complaints

11,877 consumer complaints on file.

#11537582August 10, 2023
ELECTRICAL SYSTEM
The evic cluster that shows speed and other stuff blinks on and off constantly . I heard many people having this problem . It is very distracting to drive the truck with this blinking non stop it is a safety concern .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537585August 10, 2023
STEERING
Power steering failed intermittently several times while driving . I've been told the electronic steering rack failed and needs replaced but the garage is still trying to find the proper rack so repairs haven't been made yet .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537591August 10, 2023
STEERING
Power Steering went out on my teenager’s truck in July 2023. When the power steering went out it caused the truck to have about 40 errors pop up on the dash. I (his mom) had to drive his truck (he drove my car) till we were able to get it fixed 3 weeks later for $3,237.87 at the dealer. I am not strong. Driving a vehicle with no power steering is not safe for anyone. Turning is hard. You need more space to turn. These are things you don't normally have to teach teens to do when learning to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537597August 10, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 55 MPH, the vehicle experienced a loss of power steering assist. No warning light was illuminated. An independent mechanic was made aware of the failure and informed the contact that the rack and pinion may need to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537600August 10, 2023
STEERING, ENGINE
My truck has 87,000 miles. 1st my engine went out last month because of a known engine issue that Dodge is not owning up to on Hemi engines. 3 weeks later after replacing the engine my Power steering went out as I was driving causing it to be very hard to drive. These are both known issues with these trucks that recalls should in place for. I have spent close to $14,000 in one month fixing these issues Dodge should be paying for on a truck with only 87,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537606August 10, 2023
STEERING
Steering issues, it is becoming difficult, as the steering wheel is getting harder to turn at times or either to loose. The steering is partially crooked as well. I have had an alignment completed on 8/3/2023, but the issue is still there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537646August 10, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated driving 75 MPH and making a turn, the vehicle lost power steering functionality inadvertently and veered into another lane, nearly causing a crash. The message "Service Power Steering" was displayed. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the message disappeared. Additionally, the power steering became operable, and the contact was able to continue driving. However, the contact stated that the failure had been recurring daily. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537648August 10, 2023
STEERING
The electric power steering failed. The warning light and message to "service the steering unit" did not come on until the unit completely failed. At that point, the truck was impossible to control. I am lucky that I was not on a high speed highway when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537651August 10, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the steering wheel became stiff. The vehicle was driven to the residence and parked. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537652August 10, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 40–45 MPH, the steering wheel became inoperable. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537659August 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 45 MPH and other various speeds, the instrument cluster went blank. The contact stated no warning light was illuminated. The contact stated that the instrument cluster failure was intermittent at first but had become a constant failure. The contact stated that the instrument cluster was no longer operational. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System) however, the VIN was not included. The failure mileage was 51,079.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537681August 10, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed and making a right turn, the steering wheel seized. The vehicle was towed to an independent mechanic, who informed the contact that the electric power steering rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537686August 10, 2023
STEERING
While driving the pickup the electronic power steering quit working leaving me with very hard steering. Luckily I was just driving around town and no one was around. As of now I have not taken it to be looked at. The service power steering indicator lamp is on and flashes every 10-20 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537709August 10, 2023
STEERING
Complete loss of steering assist (electric power steering). A large number of vehicles experienced the same issue, but the dealer advised that there was not a factory recall. There were so many failures that aftermarket rebuilds were not available, as only hard parts were replaced during rebuilding. Circuit board failures were not repairable. I paid a RAM dealer over $4200 for repairs, and had to wait 2 months for parts, because so many had previously failed. I would like to see NTSB force a recall, and I would like to recover my repair cost, as the RAM factory is clearly responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537715August 10, 2023
UNKNOWN OR OTHER
I was on my farm road and I had to back up a long distance. I was surprised to find out the truck is governed not to exceed 20 mph in reverse. While I know most people can’t go in reverse that fast , I do, I can and it’s frustrating knowing I can’t. I look at this as a safety issue because what if I was in a threatening situation and had to back up quickly to get out of that place. So picture in your head someone it trying to do me harm on a single lane road and they have stopped in front of me to carjack me or something similar. I quickly put my car in reverse only to find my max speed is 20 mph. The carjackers car has no limit and they quickly catch me and run me off the road etc etc. I do not need to have that decision of how fast I go in reverse made for me. Is this a new government regulation or something by RAM? I would like an answer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537722August 10, 2023
STEERING
On 08/09/2023 1:15pm while driving 2013 Ram 1500 during heavy rains, power steering indicator light came on and steering wheel locked up. Was able to keep control of the truck enough to safely stop. The EPS (electronic power steering) rack and pinion failed. Will cost over $2k to repair. Parts are scarce.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537724August 10, 2023
STEERING
Power Steering in and out. Could be driving and making a turn and all of a sudden the power steering fails and wheel tightens up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537740August 10, 2023
AIR BAGS
Had a medical issue and loss of consciousness while heading to work. Was wearing a seatbelt, cruise was set at 57. Vehicle left the road and hit a tree head on. Airbags did not deploy and driver sustained vision loss and development of thoracic fusiform aneurysm from the impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537759August 10, 2023
ENGINE
I bought a 2016 Ram 1500 Ecodiesel brand new from a Dodge, Ram, Jeep dealership. November 2021 I taking my son, who was 11 years old at the time, to a friends house. The route to the friend's house was through a farm area and the roads were hilly with moderate traffic. I remember driving down one of the hills and starting hearing an odd sound coming from the engine. The sound was sort of like a light thud or rocking sound. It started off quiet and soft at first but start getting louder and louder. We weren't very far from our destination so we continued on. We came to a stop at a stop sign at an intersection then proceeded through it when traffic was clear. We got up to about 35 MPH and the sound from the engine became extremely loud then all of the sudden the engine seized/shut off and all the electronic shut down. The power steering and power brakes were not receiving and any power so it became really hard to control the vehicle. I struggled to turn the steering wheel to the side of the narrow county road and was eventually able to stop the vehicle. I tried to restart the vehicle multiple times and each time was unsuccessful. Since the vehicle would not start, I had to order a tow truck to tow the vehicle to the dealership. The dealership looked at my truck and told me the crankshaft failed and they metal from the crank in my oil pan. When they told me this I started doing research to see if anybody else had this problem. I found a recall for 2014-2018 Ram ecodiesel trucks (W58/NHTSA 20V-475) that came out in February 2021. I brought this up the the service tech at the dealership and said it didn't matter me since my VIN was not included in the recall. Service tech recommended engine gets replaced since the metal found in the oil pan broke off from the crankshaft and traveled through the engine. The truck was towed back to my residence and has yet to be repaired. 6/8/23 - FCA Recall #66A/NHTSA Recall #23V-411 announced and my VIN is included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537774August 10, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated while starting the vehicle, the message "Service Power Steering" was displayed. The contact stated that the steering wheel was very difficult to turn. The vehicle was towed to an independent mechanic and was diagnosed and determined that the power steering control module (PSCM) had failed. The contact was informed that the PSCM and the rack and pinion needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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