Ram 1500 Complaints

11,877 consumer complaints on file.

#11539463August 18, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
Wire harness is available for inspection Wire harness for rear parking sensors needed to be replaced. Sensors not active which could have caused a collision. Service tech at dealership says they have seen many wire harness failures. Parts have NOT been inspected by any party Dashboard showed need to take front and rear parking sensors in for service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539487August 18, 2023
STEERING
Complete loss of power steering. Occasional steering lock and takes a forceful pressure on the steering wheel to allow movement. Service power steering light is flashing on the dash with DTC's indicating module is bad. Loud grinding can be heard when turning left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539072August 17, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact's son owns a 2020 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an unknown dealer, where it was diagnosed that the exhaust manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was 91,189. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539118August 17, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539129August 17, 2023
ENGINE
Truck shuts off on its own mostly at low speed but in traffic for years Ram told me they could not find a problem. now ram says they know what's wrong but they don't know how to fix. recall (66a) (z46) been trying for years to get this fixed. stalled four times in traffic yesterday. Called Ram and they don't when or if then will be able to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539152August 17, 2023
STEERING
Power steering does not work below 50 degrees F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539156August 17, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated while driving approximately 15 MPH, the vehicle stalled at an intersection. The contact stated that he was able to cross the intersection on momentum, pull over, shift into park(P) and restart the vehicle. The contact drove the vehicle back to his residence. The vehicle was started the following day and the vehicle stalled. The contact stated that the "low amps" and "low oil" lights were illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 174,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539177August 17, 2023
STEERING
The power steering intermittently goes out. It may work for a few seconds then stop working. Even turning the steering wheel you can feel it come and go. Dodge dealer informed me there are no recalls and I would be charged ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539184August 17, 2023
STEERING
My steering when out and says check power steering on dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539230August 17, 2023
STEERING
The power steering suddenly stopped working. There was absolutely no warning prior to the incident. The part is still on my truck. I was pulling onto a major highway at the time and was just lucky there was no traffic anywhere near me or this could have caused a major wreck. If I turn the truck off and back on, the problem corrects itself, but it comes back. Sometimes after 30 secs or sometimes not until the next day, but it will always come back. I have not had it checked out yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538884August 16, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538921August 16, 2023
STEERING
My 2013 Dodge Ram 1500 suddenly lost all power steering on Saturday 8/12/23. There were no warning lights beforehand but in the moment it said "service power steering" on the dash. Luckily I was in a parking lot and able to go in reverse back into my spot. I then had my truck towed to my mechanic who said that everything was working perfectly when he arrived on Monday morning. Upon further inspection he said that there is an error with the electronic steering gear and that it would take approximately 10-12 weeks and upwards of $5,000 to fix. At this point, I took the truck back home because they said that it was working fine and it did work fine for one day until I tried to go to work this morning (8/16/23)and the same thing happened. Again, I was luckily still in the parking lot of my apartment complex so I was able to pull straight forward into another parking spot. Upon request, I would be happy to allow for inspection on my vehicle. It is certainly scary to think that the power steering could go out at any point while on the road. This is not like a typical power steering problem, I cannot turn the wheel at all even with high amount of force. I am hoping that this report helps others before someone gets hurt involving this problem. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538923August 16, 2023
STEERING
While driving the steering completely failed and the vehicle was extremely hard to turn. I managed to slow the vehicle without incident and drove the vehicle very slowly home. I see there is an investigation into this and I'd like to add my testimony.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538967August 16, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538992August 16, 2023
UNKNOWN OR OTHER
Light on dash comes on randomly saying that my gas cap isnt on all of the way, and everytime i check it, it will definitely be on and tightened.. it comes and goes at random… Also, if i hit 11.0 mpg average, then my ECO mode will shut off and causes my check engine light to come on, and then that wont go away and let me go into ECO mode again until i am back under 11.0 mpg average.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538866August 16, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance sensor failed to function as designed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was taken to a second dealer, Byers Chrysler Jeep Dodge Ram (465 S Hamilton Rd, Columbus, OH 43213) and the dealer was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538839August 16, 2023
STRUCTURE:BODY
Tailgate latch failed. Tailgate opened while driving on two separate occasions. As of this submission my vehicle has less than 3,000 miles. After the second failure I took the vehicle to the dealership. They ran diagnostics and confirmed an issue with the tailgate latch. I am working with the dealership and hopefully will have the repairs covered under warranty. Diagnostic report attached. The incident date covers the second failure. I am reporting this issue due the fact it is a known issue and has been the subject of recalls for model years through 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538838August 16, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Incident #1: July 29 2023 Truck was purchased at 16 miles on the odometer and approximately at 160 miles the check engine light came on. The truck was coming to a stop when in sputtered, and the check engine light came on a few seconds after. The truck was drivable and was driven a few miles to my home. The truck was driven a few days later and the electrons on the truck such as the radio started to turn off, followed by a battery warning. I went to pull the truck over immediately as the engine was sputtering. I attempted a jump start of the truck and it ran for a few minutes then shut off. The truck battery was charged and put on a tow truck and sent to the dealership. They replaced the MGU "Motor Generator Unit" after which the issue appeared to have been resolved. The battery charge read between 13.8 - 14.2v and right in the middle of the battery charge indicator. Incident #2 August 15th 2023 The truck was parked at the Reno Airport, and when my flight was canceled, I decided to instead drive to San Francisco. The truck was parked in the sun for about 4 hours before it was driven again. I started driving and a few minutes later, was coming to a red light, started to apply the brakes, there was the same feeling of engine stalling when coming to a stop. The engine didn't stall, and no Check Engine light illuminated. I started the 25 mile uphill drive from Reno to Truckee, and noticed that the battery charge was slowly dropping down to 13v, then 12.8v, then to 12.7v when I got to Truckee. I pulled the truck over, restarted it and the voltage slowly climbed up to 13v and I resumed the drive. I started the climb to the Donner summit over i-80, and noticed the battery charge indicator dropping slowly. Approximately 65 miles later then charge was reading 12.4v and the low battery indicator light came on. I pulled the truck over to avoid it from stalling out like it did during the first incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538580August 15, 2023
STEERING
2013 RAM 1500 EXPERIENCED TOTAL AND COMPLETE LOSS OF POWER STEERING FUNCTION DRIVING IN TRAFFIC ALMOST CAUSING ACCIDENT. THIS MATCHES THE NHTSA INVESTIGATION RQ 23-003 AS OF 8/4/23 (Investigator: [XXX] ). THAT I FOUND ONLINE THIS MORNING. THE VEHICLE IS NOW AT THE LOCAL RAM DEALERSHIP IN MURFREESBORO, TN. TRUCK WAS TRAVELING AT APPROX 45 MPH GOING STRAIGHT WHEN THE STEERING LOSS OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538621August 15, 2023
VISIBILITY/WIPER
The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, the windshield wipers were activated, and the passenger’s side windshield wiper arm started striking against the hood of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V208000 (Visibility). The dealer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 62,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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