Ram 1500 Complaints

11,877 consumer complaints on file.

#11540720August 25, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
The ABS module failed on my truck and was replaced using an OEM part. The newly installed module worked for a few months, but failed. Upon failure the speed control failed, the ABS light came on and the truck was stuck in the middle of the street where I tried to restart the vehicle. The truck wouldn't shift into drive or neutral to be moved. The truck was unable to be moved and it took multiple restarts to get it able to be driven again. I have tried to get a new part for repair from Dodge (Ram) and they informed me the part is not being sold due to an engineering review being completed by the company that was going through March of 2024. The truck is far too dangerous and unpredictable to drive in this state and there is no way to repair the issue. What recourse is there to have an operational vehicle for use? This alone tells me Dodge knows there is a problem and they are unwilling to do anything about it in the immediate future. This repair is $1,000 to $2,000 every time it is completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540735August 25, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated while driving approximately 10 MPH and entering a parking lot, the vehicle stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was approximately 184,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540737August 25, 2023
UNKNOWN OR OTHER
Broken exaust manifold bolts bringing exaust fumes into cab
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540763August 25, 2023
STEERING
Driving on interstate on vacation, we stop for gas and started engine no power steering. Cut off and restarted engine now I have power steering. Stop again to get gas start engine no power steering. Tried cutting off and restarted engine no power steering and still 2 weeks later no power steering and you can't drive this truck without power steering. Checked on getting it replaced and was told the part is on Nation wide backorder. So how is this going to be drivable? Called Ram dealer and they say no recall on this. So many ram trucks are having this issue. Ram should fix this deadly problem they created.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540781August 25, 2023
STEERING
The electronic power steering rack failed. It became dangerous as the power steering would go in and out, therefore, putting myself and others at the risk of a collision or crash. The dodge dealership was able to replace the unit, but it took 1-1/2 months as the part was on backorder and it cost $3,600. There was a recall on this exact issue for my same model and year, however, I was told my truck was not part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540783August 25, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated while reversing at 2 MPH, the steering wheel was difficult to turn. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power steering rack assembly needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540807August 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The system is supposed to alert then activate the brakes if a collision is going to occur. It is supposed to be a safety feature that’s adds an additional layer of safety to the vehicle which I paid more for. There seems to be no solution from Chrysler
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540785August 25, 2023
FUEL/PROPULSION SYSTEM
Manufacturer Recall NumberZ96 / NHTSA Recall Number22V-767 A solution has not been yet provided by the manufacture. This has a safety risk and I am concerned as to why owners are not updated regularly on having a solution by now. The focus of a solution should be monitored by the NHTSA so we all benefit. This is an unacceptable timeline for a vehicle we paid a lot of money for as the safety risk is high. I would like to receive regular updates on this recall and work being done to a proposed solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540463August 24, 2023
STEERING
While driving, my Ram Power Steering completely failed. I brought to the dealership and they advised there is an internal failure of the power steering rack. I found out of an ongoing investigation by the NHTSA for this issue and wanted to make sure my VIN was included if a recall was initiated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540467August 24, 2023
STEERING
The service power steering light appears often upon starting the truck and the steering wheel is locked. The power steering warning lamp comes on with no warning at all and the power steering locks up intermittently while driving or cornering. I have not had a dealership look it over. I just discovered this complaint form. My mechanic will take a look at it this coming weekend. Until then the truck isn't drivable and I am out of a vehicle. It is extremely dangerous and now costing me money in lost work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540499August 24, 2023
STEERING
The contact owns a 2017 Ram 1500. The contact stated while driving 60 MPH, the steering wheel was firm. No warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the dealer; however, the cause of the failure was not found. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540607August 24, 2023
STEERING
Over the past months, we've been hearing what could best be described as a grinding noise from the steering, heard on any light nudge of the steering wheel, at speeds of about 35MPH and up, intensifying at higher speeds. While the sound is rather faint, it is our impression that over time it's been intensifying. We inspected the wheel hubs, which seem to be fine. We therefore believe it's quite likely the noise is coming from the steering rack (our model is equipped with an electric power assist steering). Searching online in an effort to learn if anyone else has been having similar issues, we found out that there's an ongoing investigation of steering issues related to RAM 1500 that includes 2016 models. We therefore decided to report our issue here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540614August 24, 2023
AIR BAGS
The front air bags did not deploy when I struck a Chevy SUV the front end of my truck. The whole front end is gone and air bags should have deployed
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11540616August 24, 2023
STEERING
Power steering went out thankfully I was pulling in my driveway during a heavy rain and it just went out completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540660August 24, 2023
STEERING, ELECTRICAL SYSTEM
Me and my girlfriend were driving down a 2 lane highway and my ram 1500 suddenly lost power steering ability and spun out of control because the steering was very hard to steer at 55 mph. Lucky I was able to start the truck back up and slowly try to drive to a pullout with no steering help.. My girlfriend and I were very scared but grateful that our lives spared. Prior to this incident there were no warnings or signs of electronic power steering failure. After pulling away from the road shoulder we were able to drive slowly home as we we’re about a mile from home warming lights on the instrument cluster and chiming “Service Power Steering!” The truck is out of warranty so I could not afford to have the dealership repair the power steering problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540571August 24, 2023
VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540256August 23, 2023
STEERING
Excessive play in steering, especially during turns, truck tends to slightly drift
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540278August 23, 2023
ENGINE
Was driving slow on a county highway following a tractor. Got got a service message for electronic throttle system, followed by the check engine light, then a service message for def system see dealer. I then noticed smoke coming out of my vents and the truck started on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11540325August 23, 2023
FUEL/PROPULSION SYSTEM, ENGINE
I was on a 6 land highway, fast lane, when my dodge truck just stopped. I was almost hit and cause several accidents in trying to get to the shoulder of the road. I called a tow truck and again the driver and myself almost caused accidents in trying to get the truck loaded on the truck. I took it to a near by repair shot. They diagnosed the problem quickly. I then waited 6 weeks, yes 6 weeks for the crank position sensor to come in. That was back in April. Ever since then we have been trying to load the correct software because it still is not running right. This is dangerous. I also have an outstanding recall on this truck for the high pressure fuel pump. So that can go at anytime. What has happened to Dodge, I wish I never bought this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540251August 23, 2023
POWER TRAIN, UNKNOWN OR OTHER, STEERING
Has happened a few different times but didn't know what was happening. I'm driving, yesterday was on the highway at 65mph and my truck suddenly "stalls out" for a few seconds! I almost lose control of the vehicle! No power steering no brakes no control and then all of a sudden comes back on. Cars going behind me are driving around me. Scariest thing ever happened while driving. I first noticed it a year ago but was not a interstate wasn't as scary. Then has happened through out the year 4 or 5 more times. The VIN says no recalls but it sounds exactly like the powertrain control module problem. My truck is a hemi 5.7-liter engine that is randomly stalling multiple times now almost causing me to wreck!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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