Ram 1500 Complaints

11,877 consumer complaints on file.

#11548708October 6, 2023
STEERING
The contact owns a 2022 Ram 1500. The contact stated that while driving at approximately 50-60MPH, he veered or turned the steering wheel to the left or right, and the steering wheel became stiff. The contact stated that he had to apply pressure to the steering wheel however, the steering wheel failed to retract back to the center and made it difficult to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified by the dealer of the failure and the contact was informed that a case would be opened but no further assistance was provided. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548444October 5, 2023
ELECTRICAL SYSTEM
ABS module failure. No parts available. The vehicle goes into limp mode upon acceleration rendering the vehicle unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548451October 5, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
* ABS Module and Hydraulic control unit (HCU), it was not available upon request, I had to wait two years for the parts. * No break assists while driving, brake pedal would go to floor, causing me to keep pumping the breaks until I came to a complete stop. * Yes, the problem was confirmed by the dealer. * Yes, the component was inspected by the dealer. * Yes, ABS light would stay on, this first appeared at the end of 01/01/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548475October 5, 2023
STEERING, LANE DEPARTURE: ASSIST
Steering froze while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548485October 5, 2023
POWER TRAIN
I have filed previously regarding this 23v-411; my trucks crank position sensor broke on a highway, almost accident. Tower in to a repair shop. Finally got replacement sensor. Spent 6 weeks trying to download correct data. It runs ok but still not 100%. I submitted the billing to dodge - Chrysler for reimbursement they denied it. Saying repair has not been determined yet. So I’m driving my truck not a rental and out of $1168. What a racquet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548499October 5, 2023
ENGINE
The exhaust manifold bolts have broken three times on my 2019 Ram 1500, LImited, 5.7L causing the O2 sensor to apparently trim the fuel out differently than when it does not leak, likely causing the truck to operate outside of the emission requirement. This has been an issue for many years for all owners, some dealers provide warranty repair and other do not. The diesel engine option for this same truck has a recall on the exhaust manifold, but not the gas engine. Please read the forums about this problem to see that nearly all of these trucks have this problem, causing a significant concern with "legal" emissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548539October 5, 2023
ENGINE
After stopping at a stop sign. Started to go through and my engine shut off . I had to release the emergency brake for some reason to get the engine started. It also happened 2 other times while turning left or right. If someone were close to me they wouldn’t have had the time to stop. It was a dangerous situation. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548518October 5, 2023
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While pulling out of a stop light, my 2022 Ram 1500 stalled, and the parking brake engaged while I was in the middle of the intersection. After getting the truck restarted and safely getting through the intersection, the battery indicator warning light came on and the voltage gage dropped dramatically. When I took the truck to the dealer I was told they could not replicate therefore it was in safe operating condition. My truck is one year old with only 7400 miles. Also the dealer disputes the active recall on my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548509October 5, 2023
ENGINE
The HPFP on my 2022 RAM Rebel Eco Diesel is a potential failure my dealer is aware but no fix has been available. I ask each time I am at the dealership and told no resolution has been provided. This is going on a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548421October 5, 2023
ENGINE
In September of this year (2023), while driving, the engine stalled. Information on the Driver Information Center said to put foot on brake and press "start" to start engine. Note that I was rolling along at about 30 mph in heavy bumper-to-bumper traffic in a middle lane of a multi-lane interstate during rush hour while towing a trailer at the time. I was completely blocked in by traffic, and there was no way to safely pull over to the shoulder. I tried lightly stepping on the brake and pressing start to see if it would restart while moving. This didn't work. I shifted to neutral and tried again. The engine still would not start. Eventually the truck slowed to a few miles per hour when the emergency brake came on, bringing the truck and trailer to an abrupt stop in the middle of heavy interstate traffic. Once stopped, I was able to shift to Park, step on the brake and press Start. The engine started. I was then able to shift to Drive, release the parking brake, and accelerate. After the restart, everything worked normally and I continued my trip from Chicago to North Carolina without incident. This is the second time this has happened. This exact same scenario also happened in the spring of this year (2023). I was not towing a trailer at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548387October 5, 2023
STEERING, POWER TRAIN
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548189October 4, 2023
STEERING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Electronic power steering unit failure. EPS Unit. Loss of power assist. Warning light came on Friday Sept 29, 2023 at approximately 1:30pm est. when I entered the vehicle and started the engine. Vehicle had been driven and parked for approximately 10 min before I went back to vehicle and leave that location. Warning light was a large icon of a red steering wheel with a red exclamation mark ❗️ then the screen said, “service power steering “ with the red indicator still remaining on. No other warning lights or symptoms prior to the above information. Vehicle taken to Signature Automotive 2725 Northgate Court Cumming, GA 30041 (770) 889-5959 at 8:00 am 10/4/23 for diagnosis. Service advisor stated that there was internal circuit failure. Throwing all “sorts” of internal codes in the electronic unit. Was unable to have system Reestablish communication. Entire rack and pinion unit needs replacement. Called Dodge dealership at 5855 Ga Highway 400 Cumming, GA 30028-4194 I spoke with parts dept. regarding OEM replacement , etc. Advised me that it would be a week to 10 business days before they could get the part. Even then didn’t guarantee that because of the latest strike happening. Informed me it could take much longer. I was also advised not to drive the vehicle. Due to the fact of steering could lock-up while driving and cause a crash. Putting myself and others at risk! At this time the indicator light is still on. Remains on when vehicle is running. No power assist. Extremely difficult to turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548213October 4, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was hesitating while accelerating from a stationary position. The vehicle was not repaired. The failure mileage was 60,000. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548215October 4, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548216October 4, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
The components that malfunctioned in my 2014 Ecodiesel Ram 1500 was the fuel sending unit and fuel pump. As I was driving on the freeway my truck started cutting out and stalling from 75 mph. It finally stalled and I was able to pull over in the middle island on the freeway I was on. The truck would start then turn off. The fuel gauge read over 1/4 tank of diesel fuel. The safety of myself or my family could have been at risk if someone else was driving that truck. Even for myself trying to pull out of full commuter traffic was very dangerous with a stalled vehicle. I don't know if the problem has been reproduced or reported by any other owner of the same vehicle. The only inspection was done by the Auto shop that works on my truck. Their were no warning lights or alerts on my dashboard display while this event took place. I had my vehicle towed to the shop that does service for me. They discovered I was out of fuel due to a faulty sending unit and fuel pump. The fuel gauge on the dash was showing 1/4 tank when it was actually empty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548242October 4, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, the vehicle was accelerating and decelerating unexpectedly. The check engine warning light was illuminated, and a message to shift to park(P) was displayed. The contact pulled to a safe location and parked and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the high-pressure fuel pump (HPFP) was fractured, causing metal shavings into the fuel system. The dealer determined that the high-pressure fuel pump (HPFP), the fuel rails, the fuel line, and the fuel injectors needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548296October 4, 2023
STEERING
Driving in town, received a "Service Power Steering" light and message, lost power steering. Very difficult to steer afterwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548299October 4, 2023
STEERING
Power steering intermittent failures
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548300October 4, 2023
STRUCTURE:BODY
Engine hood latch failed. Hood would not close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548129October 4, 2023
STEERING
Steering is not safely operable at all You cannot steal the vehicle if you lose your power steering which is electronically controlled some of these units were recalled and they're used on several thousand trucks with this electrical system and you can't get the parts because there's so many being repaired. It's a very expensive part and if steering goes out while you're towing a camper or my case a tractor it could be very dangerous you could put your family at risk and your life at risk and others at risk. This is an ongoing problem with these trucks and it should be addressed and has been somewhat by the manufacturer for just a couple of years for some kind of contamination but it needs to be included on all these models from 13 to 19 if you study you'll see that there is several thousand trucks with steering issues that completely with no notice stop working. It's a very dangerous situation and I think they should recall it and replace it I did have to order a part it's $2,000 plus labor The dealer ship cannot get the part I had to get it from another supplier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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