Ram 1500 Complaints

11,877 consumer complaints on file.

#11549974October 14, 2023
ENGINE
Leaky manifold with broken bolts replaced on passenger side by RAM dealer at my cost. Drivers side now needs replaced. RAM 1500 has 71,000 miles on it. The pickup has and had a ticking noise for at least a year before dealer discovered it during an oil change. I wasn’t aware it was due to the defective manifolds. This seems to be a common problem with RAMs. Concerned about breathing in noxious fumes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549727October 13, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS & TRACTION CONTROL LIGHTS KEEP COMMING ON, THEN THE CRUISE STOPS WORKING,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549875October 13, 2023
STEERING
Purchased this vehicle new in 2014- after driving it today for about 20 miles it was parked for about two hours at work when I went to leave I noticed that my power steering wasn't working & a message came up on the dash board "Service Power Steering"- Never experienced this problem before or had any warning that something was wrong. Vehicle was almost impossible to turn, fortunately I was only about six miles from home. Very Scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549894October 13, 2023
STEERING
I was driving 60mph and my power steering wheel stop working and a light on dashboard from steering power wheel came on, I could not steer, it was really difficult and dangerous to drive though traffic it was almost impossible to turn the vehicle. I am reading a recall for my car This recall applies to 2013-2019 Ram 1500 trucks equipped with electronic power steering (EPS). Some EPS gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. A short in the control circuit components may result in an intermittent loss of power steering assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549543October 12, 2023
FUEL/PROPULSION SYSTEM
The fuel sensor keeps failing and I have to replace . This is the 3rd one and the dealer and or company knows that it is defective and will not recall. Everytime I get it repaired it costs me 1200.00 because you have to drop fuel tank to get to. The fuel pump and sensor causes the truck not to start and the fuel gauge will not work . Also the straps holding the fuel tank are suspect as well for coming loose and causing fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549581October 12, 2023
SUSPENSION
Left rear shock absorber reservoir broke and fell from the vehicle. It appears the weldment is defective. Had this happened while traveling at highspeed the reservoir tank could have caused serious damage, injury or death. The uploaded picture shows the left shock above with the missing reservoir tank. The right shock has the mfg information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549693October 12, 2023
STEERING
The contact owns a 2014 Ram 1500. The vehicle contact stated while starting the vehicle, the power steering warning light illuminated and the vehicle lost power steering functionality. The contact stated that upon restarting the vehicle later in the day, the power steering was operable. The contact stated that the failure had been recurring increasingly. The vehicle was taken to an independent mechanic, where it was diagnosed that the electric power steering (EPS) gear needed to be replaced, and the contact was informed that the failure was related to NHTSA Campaign Number: 19E077000 (Steering); however, the part was not available. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549637October 12, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 15000. The contact had experienced the failure causing the vehicle to hesitate while accelerating. The contact received notification of NHTSA Campaign Number: 23V263000(Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 7,400. The VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549318October 11, 2023
UNKNOWN OR OTHER
Driver side door lock no longer auto locks or opens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549337October 11, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 20 MPH and depressing the accelerator pedal, the engine revved, but the vehicle hesitated to respond. The check engine warning light was illuminated and the message "Service TCU" was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the Crankshaft Position Sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated that another dealer had previously performed the recall repair on the vehicle; however, the dealer flashed the computer, but did not replace the Crankshaft Position Sensor. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 257,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549400October 11, 2023
ENGINE, ELECTRICAL SYSTEM, VISIBILITY/WIPER
I bought it in 2018 & 1 month later no radio, gps, backup any of the stereo system worked. The only thing that worked was volume. I took it in & they charged me $125 diagnosis & was gonna be over $600 for new system. I never got it fixed. In 2022 with only 122000 miles it had to go in the shop for an engine overhaul because of the problem with missing on 5th cylinder. I have never owned a Dodge Ram before & never will again. I have had nothing but problems with it. I made phone calls & wrote emails & the closest I got to a recall is 2014 was the cutoff year & mine is 2013. I did back into a dumpster because the backup camera doesn’t work in January of 2020. I had insurance with White’s Insurance out of Purdy but I don’t have the paperwork anymore.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11549428October 11, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 30 MPH, and at other speeds, the vehicle started making an abnormal ticking sound and decelerated independently. The contact stated that upon depressing the accelerator pedal, the engine failed to rev and the vehicle slowly accelerated. There was no warning light illuminated. The contact stated that the abnormal ticking sound had become louder and more frequent, causing her to stop driving the vehicle. The local dealer was notified of the failure, but declined to set up an appointment for diagnostic testing. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549491October 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I have an oil cooler leak, a radiator leaking coolant , transmission running high. I have 110k miles on my truck and do routine maintenance. I’m worried about an engine fire or cracked block soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549507October 11, 2023
STEERING
Im loosing complete steering capabilty on my truck, it’s scary to drive it. I want to know if my truck its one of the one with the posible steering circuit board contamination. almost got into a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549511October 11, 2023
STEERING
The electronic power steering has failed and does not currently work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549424October 11, 2023
ENGINE
Engine stalls and shuts off at speeds between 50-60mph and requires you to shift to neutral or park to restart. No check engine light or any other sort of warning light is on after restarting the vehicle. Happened four times in a two mile stretch after having been driven to, and around town approximately 20 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549176October 10, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549179October 10, 2023
ENGINE
Exhaust manifold left and right warped. Exhaust manifold bolts broken left and right side. This causes exhaust leaks into cab of truck. This has been a problem with the Hemi engines for awhile now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549192October 10, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549275October 10, 2023
STRUCTURE:BODY
Failure point - Cracked back glass frame and gasket which allowed water to leak into the cab and onto the radio frequency module causing it to corrode. When raining the vehicle started on its own while I was sitting inside it. While driving to the mechanic the vehicle wouldn’t shift out of first gear. While driving multiple service systems lights came on along with service airbag system warning. The issue was confirmed by the dealership. The dealership replaced the failed parts along with the third break light for no apparent reason. There was never a mention of there being issue with it. Warning lamps were on however the lamps wouldn’t stay on due to the electrical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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