Ram 1500 Complaints

11,877 consumer complaints on file.

#11549145October 10, 2023
ENGINE, FUEL/PROPULSION SYSTEM
On August 9 2023 I was driving my ram and it just completely shut down. Had towed to dealership. It’s now been 2 months and no answer on when I will be getting my truck fixed. Still making payments on this thing and it’s just sitting and cost me money from sitting. I keep getting the run around from ram
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549151October 10, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System/Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the check engine light had appeared on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic showed the warning light was related to the high-pressure fuel pump under recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 115,000. Vin tool confirms parts not yet available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549269October 10, 2023
POWER TRAIN
Multiple exhaust leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549267October 10, 2023
POWER TRAIN
Radiator having to be replaced on a vehicle that is only 2 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549033October 9, 2023
FUEL/PROPULSION SYSTEM
Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 I have experienced hard starting and a CEL that referred to High Pressure Fuel Rail. I have contacted Stellantis and made them aware as well as bringing the vehicle to the dealership on [XXX]. The recall was released back in 6/2022. How can there still not be a corrective course of action for such a serious safety and reliability problem. Please help me to understand. There is now a second recall that does not have a resolution. NHTSA needs to enforce a timeline or litigate a resolution to this matter. Please feel free to call or email me should you have any additional questions, [XXX] or [XXX] . Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549056October 9, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548984October 9, 2023
VISIBILITY/WIPER
HVAC problem when Defrosting windshield. When selected 100% Defrost. 85% airflow to feet and 15% to windshield. This does not clear the windshield creating a dangerous situation. I have even had the Defrost during heavy rain, it blows humid air onto my windshield fogging the windshield, then the a/c kicks in and dries the windshield and then the a/c shuts off and the windshield gets all fogged back up again. It keeps doing this in a cycle. I just picked up my truck from the dealer, they say it’s normal. It is NOT normal to not be able to see clearly out your windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548893October 8, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
I’m filing a complaint on the recalls already on my vehicle. Neither one of my recalls have been fixed. I keep getting told parts are not available. When ask for timeline I am ignored by the dealers. They haven't even offered at this point to by my vehicle back or give me a vehicle that works correctly. I need some kinda of solution taken care of ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548935October 8, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548772October 7, 2023
STEERING
While parking, the steering locked up. I was unable to turn the steering wheel or the wheels. A mechanic later confirmed the electronic power steering rack and pinion component failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548787October 7, 2023
STEERING
The Power Steering went out on my 2014 RAM 1500 at approximately 98,000 miles. The first time this happened, while I was driving at low speeds, the steering wheel would intermittently lock up. I couldn't turn the steering wheel, intermittently. I brought the truck to the RAM dealer for repair. They replaced my Rack & Pinion for $4,000. The second time this happened, slightly less than 1,000 miles after the Rack & Pinion replacement, I couldn't turn the steering wheel at all. Fortunately, I was on my driveway. I had the truck towed to the RAM dealer for warranty repair. If I had been driving and the steering completely locked up, it could have been fatal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548789October 7, 2023
STEERING
My electronic power steering stopped working without warning. It is only happening when it’s cooler outside. When the weather is warm it hasn’t been an issue. Now that it’s fall it’s happened again. The first time it happened I shut off the truck and restarted it and it was fine for about a month. But now today the problem hasn’t resolved by restarting it. The dash now indicates “service power steering”. The vehicle is not driveable without power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548810October 7, 2023
STEERING
Power steering on left hand turns quits intermittently at different speeds. Right turns seem to be unaffected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548852October 7, 2023
POWER TRAIN
When accelerating and turning full left or right grinding sounds can be heard coming from the rear differential. It sounds like the gears in the rear differential are binding up. Per dealer a full differential rebuild is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548610October 6, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548620October 6, 2023
FUEL SYSTEM, GASOLINE
The contact owns 2019 Ram 1500. The contact stated that on numerous occasions while refueling the vehicle, the fuel overflowed from the filler neck. The contact then stated that water had leaked into the fuel tank. The check engine warning light illuminated. A message displayed on the instrument panel “catastrophic failure to the vehicle if failed to stop”. The vehicle was inspected by an independent mechanic using an OBD code reader and retrieved codes: P0300, P0456, P0455 and P1DF3 and diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548642October 6, 2023
SERVICE BRAKES, HYDRAULIC
The contact owned a 2014 Ram 1500. The contact stated while driving 65 MPH and depressing the brake pedal, the ABS engaged unintendedly, and the front driver's side wheel locked up. The brake light was illuminated. The vehicle then spun into another lane, with the front end of the vehicle facing incoming traffic. Another vehicle then crashed into the front passenger's side end of the vehicle. The contact was knocked unconscious. The air bags deployed. The contact was transported to the hospital by emergency unit. The contact was informed that he had sustained a fractured vertebrae on the neck, a torn right shoulder, a fractured rib, dislocation of the rib cage on the right side, severe pain from the neck to the back, and bruises. The other driver sustained injuries, was assisted out of the vehicle by emergency units, and transported to the hospital. A police report was filed. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 275,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11548653October 6, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548683October 6, 2023
STEERING
On Sunday, Oct 1, 2023, I proceeded out of my driveway, when the warning lights came on and the steering failed, stranding me on the busy roadway. I was able to back onto my property again and fortunately the incident didn't result in a collision. The truck is at the dealership as I write this and I informed them that I want them to save all of the defective parts for me. The dealership's diagnosis is that the rack and pinion steering has failed at approx. 61,200 miles. The components have not been inspected, but will be available after the repair, as stated above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548738October 6, 2023
STEERING
While driving down the road the service power steering and service ABS notifications appeared on the instrument cluster and the power steering stopped working. It felt as though the wheels turn when this happened and the steering wheel wouldn’t move. This caused a loss of control and the vehicle left the road coming to rest in the ditch. This resulted in severe damage to the front suspension, axles, steering linkage, and the bottom of the engine. The vehicle was not drivable and had to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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