Ram 1500 Complaints

11,877 consumer complaints on file.

#11634034January 4, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Since buying our 2016 Ram 1500 ecodiesel, we have had nothing but problems. In 2020 there was an EGR/coolant leak that was supposedly done. Upon getting the recall done, they said that the manufacturer has not yet made any equipment to fix the issue. They replaced our hose, but we have had to get it fixed almost annually since then. This is a lemon of a truck and FCA should be ashamed releasing a vehicle with so many issues and no fix in sight. It says our recall was "remedied", but even the service department said that there is no guaranteed fix because FCA has not released anything to actually fix this issue. We were without our truck for almost a month. Ridiculous. DO NOT BUY THIS TRUCK, YOU WILL REGRET IT!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634108January 4, 2025
STEERING
Steering issues with power steering not working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634120January 4, 2025
STEERING, UNKNOWN OR OTHER
My 2013 Ram pick-up truck has the same problem as everyone else's the electric rack and pinion which it went out last year. I think I might have a blown head gasket. My truck is broke down infront of my home. I'm disabled I can't afford to get it fixed at the moment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634121January 4, 2025
STEERING
While driving my steering wheel will stick left or right while turning and the power steering is intermittently working. This is a major problem with 2019 ram 1500s. While turning there is also a horrible sound outside the vehicle and it sounds like there is sand being ground up in the steering wheel. This problem makes my vehicle unsafe to drive as i dont know if i will be able to steer or if my steering wheel is going to completely lock up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634079January 4, 2025
STEERING
Steering wheel/power steering sticks at a certain point when steering to the left on road curves at a lower speed. Power steering also makes grinding noise on cold start and very stiff prior to vehicle warming up. This has been brought up at the dealership during oil change service who stated that power steering service is not covered by warranty and wanted $300 to try and diagnose the issue. I mentioned that my wife drives the truck with 4 kids and power steering issues should not be something they should ignore but they didn't seem to care much. It seems like the noise is getting worse and I don't feel I should have to pay for a power steering issues on vehicle that's less than 4 years old and under 40,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634017January 4, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Steele North Star texted me about a Recall for ABS module on my RAM truck. “Steele North Start CJDR - Service Hi [XXX] , this is Steele North Star Dodge. We are contacting you to let you know that there is a recall on your 2021 Ram 1500. This recall is for ABS Module Configuration. We would love to take care of this recall for you free of charge! We would also like to offer you a rental covered by Chrysler while we have your vehicle in service for the recall. Please contact us back at 210-341-2251 or you can reply to this text message and we can get you scheduled. Thank you and have a wonderful day!” I called for appointment they said they would call me back on Thursday but didn’t. Then when I called them the next day today Friday they said they wanted to charge a $10 admin fee but I said their text said repair would be FREE so when I questioned & said I didn’t feel a charge is fair then they refused to schedule repair & told me to take my truck to another dealership. Steele is my closest dealer. They lied about a free recall repair expecting people to pay a $10 admin fee. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633814January 3, 2025
SERVICE BRAKES
* There are ABS and Traction Control warning lamps and messages illuminated on the dash starting in July of 2024. They do not turn off. * Two different certified independent service centers diagnosed the ABS Module as the cause, which requires replacement. * The ABS module has malfunctioned causing the brakes to pulsate and extend safe stopping distance. The problem also causes the traction control feature to not work, which causes extreme danger on a wet surface. Additionally the cruise control will not set due to this ABS module malfunction. * I have ordered a new ABS module from RAM (part # 68295368-AC), but it has been under "Engineering Review" for months with no insight into when the problem will be fixed. Ram states that the truck is "safe to drive" while we wait, but my experience with it shows that to be false. RAM seems to expect us to drive an unsafe vehicle until they get around to finding a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633850January 3, 2025
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road and the vehicle was able to restart. However, the contact was unable to pull to the side of the road when the failure occurred on one occasion, and the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was then towed to the dealer. The contact stated that the dealer replaced the high-pressure fuel pump (HPFP) several times. Additionally, the contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the failure persisted. The contact stated that there was fuel leaking from underneath the vehicle onto the ground. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633855January 3, 2025
STRUCTURE:BODY
When its cold (below 30 degrees) the back 2 doors when opened will not re-close. I have taken the vehicle to Dodge and they haven't fixed the issue as the can't "replicate" the problem. I have multiple videos of this happening Today, I had to strap the back doors together to make it work on time And, when I research this on RAM forums... tons of other people having this same issue I have a video... but cant post to this message
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633931January 3, 2025
STEERING
Lost all control to the Electronic power steering. There is no power steering at all. Very dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633962January 3, 2025
STEERING
Loss of power steering. Vehicle is available for inspection upon request. Difficulty steering vehicle at all speeds. The issue has not been confirmed by a service center. The vehicle has not been inspected. There were no warning lamps, messages or symptoms of the problem prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633968January 3, 2025
ENGINE
Exhaust manifold bolts failed resulting in a separation of the manifold from the engine block. Resulting in a loud “ticking” noise coming from the engine compartment. Vehicle was driven to a mechanic were new bolts were installed resulting in a several hundred dollar repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633966January 3, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is the second time I am filing a complaint in regard to this issue. I was driving on a very busy road, when my vehicle had come to a complete stop. The dashboard read: “EMERGENCY BRAKE” in red, then the emergency brake had turned on by itself. After trying to turn off the brake, the vehicle completely turned off. I had to restart the vehicle, in which case it turned on in neutral. This was extremely dangerous for myself, and the people around me in the intersection. I can only hope this problem is resolved quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633573January 2, 2025
ENGINE
my vehicle started knocking loudly, the all of a sudden I lost power on a 4 lane highway causing other vehicles to swerve around me. this could have been a accident if the road conditions were icy such as they are in Alberta. I had the vehicle towed to the dealership, the connecting Rods were in the bottom of the oil pan. since this incident I have learned of 2 other Eco diesels that had the same thing happen to them. These people are my friends and close aquaintances. So there must be more if I know 3 Eco diesels personally on my town.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633575January 2, 2025
STEERING
Power steering stopped working suddenly. Truck was at the dealership for an oil change and the power steering stopped working. If you would have been on the highway this could be very dangerous especially if you are someone without a lot of arm strength because the steering becomes very difficult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633617January 2, 2025
SUSPENSION
The air suspension in my Ram 1500 fails suddenly without notice. When the air suspension fails, the truck becomes very unsafe to drive. It is difficult to keep the truck on the road and it happens without warning. Sometimes it corrects on its own when I restart, other times I can make it work for a while by disconnecting the battery. Right now the driver side isat least 3 inches lower than the passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633672January 2, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 60 MPH on the highway, the steering seized, and the vehicle became difficult to steer. The contact stated that the vehicle started to veer to the right and the steering wheel was difficult to turn to keep the vehicle in the intended lane. The power steering warning light was illuminated. The vehicle was slowly driven to the residence. The vehicle was previously repaired by the previous owner of the vehicle under an undisclosed NHTSA recall. The local dealer was contacted, and the vehicle was scheduled for repair under NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633716January 2, 2025
STEERING
When turning left, the steering locks slightly. Overcome with slightly more pressure. It is scary when it happens. It's done it since I drove it off the lot with 28,000 miles. When loaning truck, I let the driver know about this issue. Went to dealer 3 times, unable to reproduce. The vehicle or component has only been inspected by the dealer. No warnings given by vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633592January 2, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
When accelerating from being stopped at a stop light the vehicle spontaneously shut off and the emergency brake engaged. I was able to restart the vehicle and disengage the brake and drive. Check engine light came on, the start / stop function is disabled and the remote start is disabled. Vehicle is giving engine code P1C64 with the check engine light one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633499January 1, 2025
ELECTRICAL SYSTEM, STEERING
Truck loses power when you accelerate at any various moments. Forces you to put it in park and then I'll have to restart the engine and then it'll drive normal like nothing happen. Power steering is a little hard which cruise control doesn't work when this is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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