Ram 1500 Complaints

11,877 consumer complaints on file.

#11634950January 8, 2025
POWER TRAIN
I was turning at a light when my truck gave a message saying “switch to p” and wouldn’t let me accelerate there was no shoulder to pull over so I had to stop in the middle of the road switch to parking and then to drive this is concerning as I research and found out that it has happened to a few other people and RAM is not doing anything about it when the issue is brought to them they treat the problem as a case by case basis claiming they have never heard that problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634957January 8, 2025
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while starting the vehicle, the contact noticed that the power steering warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available The approximate failure mileage was 90,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634993January 8, 2025
STEERING
I bought this truck for my father and her was drinking it and fortunately he got home and then with no warning the electric power steering went out when he tried to go back out. No serious harm but he could have easily been in traffic seeing that he uses this truck to drive to his caner appointments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634986January 8, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634883January 8, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634521January 7, 2025
SERVICE BRAKES
The Hydraulic Control Unit (HCU) is malfunctioning and causing the ABS light, Electronic Stability Control and other warning lights to be triggered. The failing HCU initially resulted in intermittent loss of ABS and traction control but now it is a constant issue. There has been a recall of 2017-2018 Ram 2500, 3500, 4500 & 5500 trucks and the recall addresses a defect in the hydraulic control unit (HCU) that could lead to the failure of the anti-lock brake system (ABS), electronic stability control (ESC), and traction control systems. Below is the link to the 24V-896 Safety Recall Report: https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V896-3848.PDF This HCU failure causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. Please have the 2017-2018 Ram 1500 included to this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634574January 7, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn’t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don’t understand why Chrysler won’t fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634637January 7, 2025
STEERING
The contact owns a 2014 Ram 1500. The contact stated that while driving at undisclosed speeds, the power steering assist became inoperable. The power steering warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (STEERING). The vehicle was taken to the local dealer, where it was diagnosed and determined that the electric power steering unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634667January 7, 2025
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 70 MPH, a warning chime sounded. The contact stated that there were no warning lights illuminated while the chime was sounding. The contact slowed down and heard an abnormal sound underneath the vehicle before the wheels locked up. The vehicle stopped on the roadway independently without the brake pedal being depressed. The contact stated that the engine was running; however, the vehicle failed to respond as needed. The vehicle was towed back to her residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634729January 7, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Truck will not shut off. Had to disconnect the battery. ESC - Electronic Stability Control Warning came on Scheduled for inspection at dealer. No warning signs just happened suddenly. Would not start, had to jump the truck, then would not shut off followed by ESC warning. My VIN does not come up under the 85B recall but my truck has the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634512January 7, 2025
ENGINE
The engine shut off unexpectedly while stopped at a stop light. It shifted into park and applied the emergency brake automatically. It would not restart immediately and I saw a malfunction warning light with a battery fault symbol on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634389January 6, 2025
STEERING
Electric power steering rack has failed. It's very, very hard to steer the vehicle. Happened when it was cold and snowy out. I'm lucky it occurred in my driveway, and I wasn't at speed on the highway! Dealer says it's a module in the steering rack. Quoted over 3k to replace the electronic power steering rack. I can't afford that... That kind of repair was never anticipated when I purchased this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634412January 6, 2025
STEERING
Power steering keeps going in and out while trying to drive. Unsafe when turning when it does not want to turn them all of a sudden will just begin turning. While trying to navigate turns you also have to bring wheel back to straight position your self as the steering wheel will lock and hold your current turning radius
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634448January 6, 2025
ELECTRICAL SYSTEM, STEERING
Eps locked out..unable to drive on way to my brothers funeral..Sept 27 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634497January 6, 2025
FUEL/PROPULSION SYSTEM
I've read many problems with not being able to put fuel in the truck, I am experiencing that exact problem. You can't pump gas into the tank. The nozzle shuts off immediately, after .15 cents or so. No engine codes to help diagnose the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634407January 6, 2025
ENGINE
The truck went on fire after 15 min parking on [XXX]. Dodge did an initial inspection and could find nothing. I am glad we moved out of the vehicle with my pregnant wife and a 2-year-old toddler. I seriously feel there is some issue with the 2021 RAM 1500 TRX. I lost the truck as it went into flames to ashes. Please do the needful. Kind Regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11634178January 5, 2025
STEERING
When driving in wet road conditions the truck will jerk the steering wheel to the left into oncoming traffic. When the condition happens it’s impossible to hold the steering wheel straight to keep in the proper lane. During dry road conditions the steering works and will remain in the proper lane with no issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634228January 5, 2025
STEERING
Lost eps while pulling my Travel Trailer. Was able to get stopped without incident. Restarted vehicle and had eps. On another occasions ,started vehicle and no eps. This has become a problem any time the outside temperature is below 65 degrees. Can usually get eps after letting engine warm up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634235January 5, 2025
ELECTRICAL SYSTEM
EPS light came on 12-31-24 and has happen before I just don’t remember the date the EPS comes and goes making it hard to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634236January 5, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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