Ram 1500 Complaints

11,877 consumer complaints on file.

#11638759January 27, 2025
STEERING, ELECTRICAL SYSTEM
The electric power steering stopped working. The service power steering message appeared on the dash. Unable to turn the steering wheel without great difficulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638764January 27, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
The DPF got so hot in a matter of a few miles (8 minutes driving) it blew a hole in it, and melted all the wiring under the truck, caused the engine to stop, automatically locking all the doors (thank God my child and husband had stopped and were out) before this happened.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11638774January 27, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I already sent one, and forgot the pictures, pictures included this time
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11638841January 27, 2025
FUEL/PROPULSION SYSTEM
While refueling the gas pump kept shutting off. The dealership replaced the filler neck and the fuel tank almost a year ago and now the issue came back and they are stating it is now the Evaporator Canister.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638914January 27, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 20 MPH, the steering wheel failed to respond. There was no warning light illuminated. The contact pulled over to the side of the road and the steering wheel failed to respond as needed. The contact slowly drove to the residence. The failure persisted while driving or while the vehicle was stationary. The vehicle was not taken to be diagnosed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638977January 27, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
After having a full tank of fuel/gas my gas gauge will fluctuate to empty I'm saying no fuel on my gauges and the gas light will come on. When another person is in my vehicle like my wife driving that is not used to this will cause her to panic when she is on the highway or other roadways driving at high speeds and this can be dangerous. Also can be dangerous the other way giving false reading when you do need fuel and you don't have a 14 and it gives you false readings thinking you do have enough gas and leave you stranded in the wrong place wrong time wrong situation. 2018 intermediate until now 2025 almost daily to weekly. Research the problem in the past and have seen that this is a known issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638920January 27, 2025
ELECTRICAL SYSTEM
I purchased the truck on 10/19/25. Since that time, I have had to call roadside assistance three times and have had to leave it in the shop on two separate occasions totaling well over 30 days. The truck still doesn't have 5k miles. Interestingly, the service record and updates that was provided on the app has been wiped clean. Now, they are offering to pay me for the "inconvenience", but I'm not sure I'm OK with that suggestion. I've been a very loyal Ram owner, this is the fifth one in a row I've had. However, this truck really scares me due how unreliable it's been thus far. Luckily, the failures haven't put myself or others at risk, at least not yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638739January 27, 2025
ENGINE, UNKNOWN OR OTHER
There is a severe throttle delay when pressing the gas pedal in all situations. From a stop to go when you press the throttle there is a severe delay causing a massive safety problem when pulling out / pulling into traffic / merging into a highway or roadway / wven while driving at any speed and you press the pedal there is a huge delay. Its a big safety hazard This is an issue on many ram vehicles from what i am reading on forums and even the dealership has acknowledged the issue but says ram wont resolve it. I am still trying to through ram and the dealership but no luck so far. I believe this is a setup/ programming problem straight from the manufacturer. Please help resolve this before someone gets hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638583January 26, 2025
SERVICE BRAKES
The ABS Control Module has failed. This module controls the ABS, TCS, Cruise Control and leaves the BRAKE light on on the dash. This problem has been diagnosed by the dealership. The part has been discontinued by MOPAR and there are currently no indications of inventory being replenished by a MOPAR part manufacturer or 3rd party manufacturer. Without this, the vehicle no longer has required safety features available for the safe operation of manufacturer specs. The warning lights are operational. The availability of the part is out of stock indefinetly. There has been no indication of a potential solution by the manufacturer. Through repeated attempts to contact Stellantis about this issue, no guidance has been given, only "we're sorry" and "continue to wait for part availability." This issue needs escalation as the manufacturer is not showing, in good faith, that there is something being done to resolve the supply issue and is acting as they are content with the vehicle being in a less than safe state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638584January 26, 2025
FUEL/PROPULSION SYSTEM
Getting a code for fuel system sensor. After filling the tank, it reads full until around 70 miles and it drops and stays on empty. Have to go strictly by mileage to empty and that is not fool proof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638636January 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS module/hcu failure Jan 13, 2025. No indication of problem prior to failure. When failure occurred, vehicle was traveling around curve in road at 50 mph when all warning lights on dash lit, loss of power steering, engine shutdown, loss of power brakes. Vehicle had to be towed home then to dealer (Davis Moore Ram Wichita Ks). Dealer diagnosed as ABS module with possible HCU failure. Told by dealer no parts available for repair, I confirmed with on-line search with other dealers. ABS Module Part # 68728132AA is not being made available to any dealers (backordered) for the repair. FCA is calling it under review, has been years for many people who still have no fix. Dealer had me prepay for part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638637January 26, 2025
STEERING
Power steering quits working while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638650January 26, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS BRAKE WARNING Light came on and others warning lights. Error Code C220-49 Anti-Lock Brake Module Internal Failure-Electronic. Also lost cruise control, traction control, trailer brake controller and anti-lock brakes. Parts are on Nationwide BACK Order due to the massive failure rate. Safety Issue especially when towing and using OEM trailer brake control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638622January 26, 2025
STRUCTURE:BODY
Ive had two incidence were the tail gate was frozen shut. The 1st incident the tail gate opened while sitting in my garage & it came open a day later hit the wall. The second incident i was in a cabin in the mountains of Tennessee & it snowed & again the tailgate was frozen shut so we couldn’t access the cargo. While driving down the road the tailgate came open no warnings came on didn’t know it was open until we stopped for gas. We had cargo carrier on the back with a mobility chair and the tailgate hit it & damaged my tailgate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638506January 25, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
The ABS electronic module has failed. The replacement part from the dealership has/is on “Engineering Hold “ since November, extended to December 19, then extended to January 17, and now extended to February 19th. The ABS modules for Dodge Ram trucks from 2017 onwards are on recall. The ABS module also controls the cruise control, so that is not working also. Please add the 2016 models to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638523January 25, 2025
POWER TRAIN
At times the transmission does not shift from 2 to 3 or 3 to 4 gears. Causes the engine RPM to reach red level. Have to pull over turn off vehicle and restart for the transmission to shift again. This is suppose to be a lifetime transmission and not need any maintenance. It seems to be a common problem on many forums for this particular transmission. Or it jumps into gear instead of the smooth shifting that it is suppose to do. Many people seem to be having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638513January 25, 2025
UNKNOWN OR OTHER
I am writing to file a complaint regarding a serious safety issue with the backup camera system in my Ram 1500.Issue: Since [Date of Issue], the backup camera display on the 12.1-inch screen has been significantly reduced in size. It now occupies only half of the screen, with vehicle controls (climate, audio, etc.) occupying the lower portion. This unexpected change in functionality occurred without any prior notification or explanation. Safety Hazards: Reduced Rearward Visibility: The diminished camera display size severely compromises rearward visibility while backing up. This significantly increases the risk of collisions with pedestrians, cyclists, and other vehicles, particularly children and low-lying objects. Driver Distraction: The presence of vehicle controls within the camera view creates a significant distraction for the driver during a critical maneuver. This distraction further increases the risk of accidents. Obstructed View: The smaller camera view may obstruct crucial areas behind the vehicle, potentially obscuring children, pets, or other obstacles from the driver's view. Widespread Issue: Research on online forums, including the Ram Forum, indicates that this issue is not isolated and affects multiple Ram 1500 owners with the 12.1-inch display. This suggests a potential systemic software or hardware issue. Dealership Inability to Resolve: I have visited the dealership on [01/17/2025] to address this issue, but they have been unable to resolve it. Requested Action: I request that the National Highway Traffic Safety Administration (NHTSA) thoroughly investigate this serious safety issue. I urge NHTSA to determine whether this constitutes a safety defect in the Ram 1500 and, if necessary, initiate a recall to address this issue and ensure the safety of all Ram 1500 drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638385January 24, 2025
STEERING
While driving, the electronic power steering stopped working and caused the steering to lock. Had to take urgent maneuvers to get stopped while not being able to steer. A red power steering warning light popped and flashed on the dash. The truck was turned off and started again and the light and issue went away. Started the truck again the next day, light and power steering light was on again (with steering locked). Turned off, started again and the light is gone and power steering works. Appears to be an electrical or related issue. This has not been taken to the shop as of yet as it happened these past few days. Looking into history and options and found this active NHTSA Action Number: RQ23003 which is an exact match for my experience. We are looking into options for repair but seems the entire rack and pinion will need to be replaced for a non-mechanical, electrical issue. Cost are estimated to be over $3k.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11638447January 24, 2025
ELECTRICAL SYSTEM, ENGINE
**DANGEROUS STALL OUT ISSUE** RAM 1500. Typically 2-4 minutes into driving on random mornings after warming truck up for 5-10 minutes, I go to give it gas and the engine stalls out in the middle of an intersection, sometimes with oncoming traffic. No check engine light at all. Autobrake engages. Put it in park and restart. No issues the rest of the day…until the next morning. Has happened multiple times. Took it to ram/mopar service. They couldn’t find any issues. Replaced the eTorque alternator. Still having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637852January 23, 2025
ENGINE
The driver reported loud sounds coming from the engine bay and an exhaust smell inside the cab. He mentioned that he passed out due to the fumes entering the cab during a warm up of the truck. An inspection revealed several issues with the exhaust manifold, including cracked manifolds and broken bolts. The cost of repairs was too high for the owner, as it would exceed $2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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