Ram 1500 Complaints

11,877 consumer complaints on file.

#11644229February 21, 2025
ENGINE
A few days ago (18 Feb 2025)Truck died while coming to a stop light. Would not immediately start, out on flashers and continued to attempt to start. After a few minutes I was able to start and proceeded on my way. Truck has never done this and dash board did not indicate any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644081February 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Ram 1500. The contact stated that while driving at 45 MPH, the check engine warning light illuminated, followed immediately by the battery warning light. The contact stated that the instrument panel illuminated and the message "Low Voltage 11.3V" was displayed. The contact drove the vehicle to an independent mechanic and was instructed to return home and immediately call the manufacturer for assistance. The manufacturer was notified of the issue, and a local dealer was notified. The contact was informed to tow the vehicle to the dealer. The vehicle was towed to the dealer and the contact was informed that the alternator had failed and needed to be replaced. The contact was later informed that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure and suggested a reimbursement for a rental vehicle. The vehicle was not repaired. The failure mileage was 14,818.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643972February 20, 2025
STEERING
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 65 MPH, the vehicle lost power steering assist functionality, and the steering wheel was difficult to turn. The contact stated there was no warning light illuminated. The contact almost lost control of the vehicle but was able to regain control of the vehicle and stop the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the local dealer was contacted, and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643992February 20, 2025
STEERING
The contact owns a 2022 Ram 1500. The contact stated while driving 10-15 MPH, the vehicle lost power steering functionality temporarily. The contact stated that the failure recurred intermittently while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with low voltage failure. The mechanic replaced the battery; however, the failure persisted. The contact stated that the vehicle had experienced a permanent power steering failure. The vehicle was towed to K B's Auto Lab, where it was diagnosed that the power steering control module (PSCM) had failed. The mechanic contacted the manufacturer and was informed that the vehicle could not be covered because the warranty had expired. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA19004 (Steering). The dealer was not notified of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643691February 19, 2025
STEERING
I was driving in a curve when the power steering went out and it took everything I had to keep from have a serious accident with my young grand daughter in the car. It happened immediately without any warning. If I was going much faster it would have been catastrophic Now the steering only works sporadically. Very dangerous and as it turns extremely expensive to repair. It sounds like this might be a very common problem but they are not offering a recall, which doesn't seem right
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643720February 19, 2025
SERVICE BRAKES
The abs module has gone out and there's a nationwide hold on the part. The date keeps getting extended on release which tells me you all know there is a problem. Our truck has been sitting for months due to the issue but we are still expected to pay for something we can't even drive. Something needs to be done to correct this problem because there are lots of vehicles with the same issue which is very concerning seeing as how this is a safety feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643770February 19, 2025
SERVICE BRAKES
Received Service ABS System/Service Electronic Braking System indication on HUDS. Brake System OBD-II Reader shows ABS Module Failure. Consulted local dealership and pre-purchased the replacement part in Nov 2024. To date (Feb 19th, 2025) the parts expected delivery date has been moved out one month at a time for the last 4 months. This part failure causes the braking system to operate in a conventional manner, meaning that when the brakes are applied, they actuate at all 4 wheels simultaneously. This results in loss of handling in wet conditions. Several instances I have had to apply the brakes in an emergency during wet road conditions and narrowly escaped collision with other motor vehicles. Additionally, Louisiana state inspection requirements state that the vehicle MUST pass safety inspection to be allowed on the road. With this failure of a critical safety system, I have been unable to operate my vehicle safely and legally on Louisiana roadways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643807February 19, 2025
SERVICE BRAKES
The ABS module on my truck has been broken for over 9 months and RAM still can't provide a part. A search on the internet shows that this is a very common problem with RAM trucks and a lot of people are waiting on this part. Each time I have called to order the part, my local dealer has told me that they have had several calls about this and that they can't order the part because the system says it's under "engineering review" and that RAM says it will be ready next month. Well, I've heard this for 9 months now. Today, I was driving in the snow and had to brake hard and couldn't stop sliding because I don't have ABS brakes. Also, this has caused issues while pulling a trailer several times. I've turned this into RAM and NHTSA and have had no response. I really am trying to be patient with this, but this has gone on too long. If I have a wreck or someone in my family is hurt because of the unavailability of this part, I want something on record showing that I've addressed this several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643808February 19, 2025
STRUCTURE:BODY
Issue with rear door not latching closed when temperatures are below freezing. When attempting to close the door it will just bounce back open. I had to use a ratchet strap to keep the door closed while driving home. Vehicle was taken back to dealership who verified the issue and replaced door latch. Issue occurred again after new latch when left in freezing temperatures. Online research shows numerous people having the same issue and it could be related to water/moisture getting inside the door and freezing in a U shape bend in the door latch cable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643430February 18, 2025
SERVICE BRAKES
1. The ABS brake module has failed. We have gone into the dealership twice over the past year and a half and they have said they will order the parts and call us back and we have never received a call. When I called to try to get it resolved the parts department at the dealership says there is an Engineering hold note on the parts that has been there for over a year with no other details. This part is on recall for Dodge Rams from 2017-2024, but not for 2015 makes. 2. Our safety is put at risk as there is no functioning ABS break system when driving on the highway. 3. The problem has been confirmed by our local Dodge dealership and several 3rd party mechanics (Brakes Plus and an independent mechanic). 4. The ABS warning lights and brake lights are always on and will not shut off as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643485February 18, 2025
UNKNOWN OR OTHER
our radio in our 2018 Dodge ram has delaminated and it makes it now a safety issue...the cameras and other things are no longer available making it more and more a car we can not drive safely...we have contacted UCONNECT and done everything they have asked us to do...and EVERYTIME we call them back we get a different answer...first they were going to escalate the issue to get it fixed...then when called back...it was no we will not fix it...out of warranty they say this time...I am on the phone with them as I write this...each person has such broken English it is next to impossible to understand them.....as this is a widespread problem and others have had this corrected and some of us have not..why has this not become a recall as it is a safety problem...the dealer has confirmed the problem and gave an 1166.74 dollar figure to fix it at the time of 12-02-24...this problem started in early 2024 but would come and go to the point we are in now...totally not working...Mary from Uconnect ram division said a person named Viplove will call me within 1 day...I am not holding out hope as they never call back...so we never get it fixed leaving us an unsafe vehicle...THIS REALLY NEEDS TO BE ADDRESSED....what does it takes to get an issue put into a recall to fix safety issues....a death need to happen...that is way to long..it is now making loud sounds to the point driving is not an option....if you look this issue up on the internet you will see plenty of people complaining about this....Please look into this....please
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643497February 18, 2025
ELECTRICAL SYSTEM
Vehicle has stalled twice while approaching stop signs, given me a “service start/stop system” light and makes a loud whining noise. These symptoms are caused by a faulty eTorque generator. The generator is on back order for nearly 5000 other customers experiencing issues with the eTorque system. It is extremely unreliable and will cause accidents if the generator breaks and stalls the truck while in motion. A recall should be issued ASAP and Stellantis should be pressured to fulfill the back orders for those experiencing faulty generators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643499February 18, 2025
STEERING
While driving almost complete loss of steering. Very hard to turn. After a battery reset, it corrected, but very short lived. I was able to get the vehicle home, but has been undriveable since. Now there is absolutely no steering at all, the rack and pinion is completely locked. The only warning light is the "service power steering" light on the dash, no codes in the computer. Through research, I found that there is a known issue with the computer board on the rack and pinion which is known to cause this problem. The only solution is to replace the rack and pinion with a new one. There is already a recall for vehicles that predate mine, but mine is not included. I have just ordered a new rack and pinion and am having it replaced, but there is a significant core charge, so I will not be keeping the old one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643581February 18, 2025
FUEL/PROPULSION SYSTEM
Every winter, since 2020 when I fill my gas tank with gas, the nozzle stops every time I squeeze the gas pump at the gas station. My tank will only take a couple gallons before the nozzle stops. I spend upwards of an hour at the gas station to just fill up my tank half way. Stellantis makes faulty gas tanks and has been for years. This faulty gas tanks forces customers to take their car into the shop and "forces" customers to purchase new gas tanks and fuel pumps. The gas tanks are faulty, they can cause harm due to faulty vent release. Multiple lawsuits have been filed in the past due to this issue, but Stellantis refused to recall and/or reimburse customers for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643382February 18, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
warning light on dash said abs needs service. it is available for inspection. antilock brake system inoperative. problem has been confirmed by dealer. dealer states the parts are on back order and dont know when parts will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643391February 18, 2025
FUEL/PROPULSION SYSTEM
The recall for high pressure pump came out in July of 2022. To this day there is no fix. They just put back in the same defective high pressure pump and it breaks down again leaving you stranded. Mine has been fixed twice since the recall. That is on average every 18 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643477February 18, 2025
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2022 Ram 1500. The contact stated while driving 45-50 MPH, the tailgate unintendedly opened. While taking boards in a trailer, the tow gate opened and struck the trailer. The contact stated that the tailgate continued to open unexpectedly. While parked and placing groceries in the rear, the tailgate opened. There were no warning lights illuminated. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 22V904000 (Structure). The vehicle was repaired, but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643432February 18, 2025
ENGINE
I just recently purchased this vehicle about a month ago. It had 39,000 miles when I bought it. This past weekend I was changing the oil and found out that the oil pan was rusted through. It was oil seeping from the pan. My concern is that if I hadn't noticed that and a rock hit it, the oil could've drained from the pan and seized the motor. Which ultimately could've caused an accident. I had it towed to a dealer. They told me that it was not covered under warranty. I approved the work because I need my vehicle back. I filed a complaint with FCA. A quick search online shows that this is a common issue with those vehicles up in the north but when you look at competing vehicles, this doesn't seem to be an issue for them so it's evident to me that FCA uses an inferior part for a critical component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643385February 18, 2025
ELECTRICAL SYSTEM
Failed Motor Generator unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643293February 18, 2025
ENGINE, ELECTRICAL SYSTEM
About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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